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All 81 Richmond hotels

SpringHill Suites Richmond Northwest

2.5 of 5 Hotel   |   9960 Independence Park Drive, Richmond, VA 23233
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87%
Ranked #16 of 81 hotels in Richmond
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Yahima S Brampton, Canada
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99 people have reviewed this hotel

Traveler rating
    49
    38
    9
    2
    1
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47
17
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18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Brampton, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

Had the must amazing experience at this hotel. The front dest? amazing, funny, helpful people!!! what can i say about the breakfast? not only they had fresh food but there is actually someone making sure everything is right and everyone is satisfy. Every employee seems happy and they make the environment a positive experience for the guest. Nice and clean... More

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East Coast
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here two nights and found the whole package to be up to Marriott standards. Room was excellent, clean and hotel in general very clean. Breakfast was good, and thank You Elmore for your excellent service and attention down in the breakfast area. Would recommend and would definitely stay there again. Ice machines are in their own inset away from... More

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Rowlett, Texas
Top Contributor
246 reviews 246 reviews
139 hotel reviews
214 helpful votes 214 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I periodically stay at Springhill Suites and generally find them to be quite comfortable. This hotel was up-to-date, the rooms were the typical spacious, comfortable suite style rooms that are typical of the brand, and everything was clean and in excellent repair. The room was exactly as I've come to expect from Springhill Suites, and I was completely satisfied with... More

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for choosing the SpringHill Suites and for taking the time to review our hotel and sharing your experiences. I am glad you enjoyed your room and had a good night's sleep. You indicated in your response that you experienced some issues with breakfast. Please accept our sincere apologies for the inconvenience you may have experienced. We take great... More

NewJersey
Top Contributor
83 reviews 83 reviews
15 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We usually stay at Marriotts Courtyard, but they where booked so we stayed here instead. Very nice hotel. Found the room to be quite spacious with a nice layout, found the pillows and bed to be very comfortable. Front desk very polite and friendly. A decent breakfast with nice hot coffee, which was nice. A quick drive around the block... More

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for staying with us and the lovely review. We look forward to seeing you again in the future. More

Chesapeake, Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first stay at a Springhill Suites and we stayed here whiled visiting family in the area. The room had a two doubles and a sofa couch in the desk area. Nice refrigerator, microwave and cabinet space for food. The room was clean and comfortable and well suited for our family gathering. The property is fairly new and... More

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for staying with us and sharing your great experience. We look forward to your next visit. More

NYC
Top Contributor
87 reviews 87 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 17, 2014 via mobile

Stayed here for one night for college visits. Checked in at 1130pm and the reception staff was very nice and efficient. Room is good sized and good wifi. The breakfast choices were good and healthy, if you want (ie, fresh fruit, oatmeal and hard boiled eggs). But I am giving the hotel only an average rating because of the noise.... More

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shsrichmondnwgm s, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for taking the time to review our hotel and sharing your experience with the SpringHill Suites Richmond Northwest. You indicated in your response that your recent stay was unsatisfactory and experienced some issues with noise. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we... More

Lovettsville, Virginia
Top Contributor
53 reviews 53 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 9, 2014

I have mixed views on this hotel. It was my first stay at a SpringHill Suites by Marriott. If you compare to a Residence Inn or Embassy Suites, it does not score well. The rooms are much smaller, with very little room to walk around (tough with little ones) and the other "room" is just an extension of the same... More

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Montreal
Top Contributor
65 reviews 65 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 7, 2014

Our stay was short, but enjoyable. Everything you would expect from a brand new hotel. Nice, clean, comfortable, free parking, wifi and breakfast. Decent continental breakfast. The mini-suite was nice, although a couple of cons: 1-TV only in the sitting area, 2-bathroom small, 3-the sofa bed was less than comfortable, 4-Bathroom door wouldn't close properly and 5-Can't get the alarm... More

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NY
Top Contributor
66 reviews 66 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 5, 2014

We stopped here on the way back from Florida. The property is in nice shape -- everything seemed new. We liked the easy road access. The room was quiet, clean and comfortable. The set up was a little odd, but I suppose it would work best for someone who wanted to separate sleeping from living. Everyone on staff was friendly... More

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Blacksburg, Virginia
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 15, 2013

We stayed here for a Friday night in November 2013. We were here for the state volleyball championship, and it ended up being a great stay!! It had easy access to downtown Richmond, where the games were held, and it was very close to Short Pump, which is a huge shopping/eating hotspot. There are so many restaurants and shops! We... More

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Additional Information about SpringHill Suites Richmond Northwest

Also Known As:
Springhill Suites Richmond Northwest Hotel Richmond
Springhill Suites Richmond Northwest Hotel
Springhill Suites Richmond
Address: 9960 Independence Park Drive, Richmond, VA 23233
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Richmond
#29 Business Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Richmond Northwest 2.5*
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