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SpringHill Suites Richmond Northwest

#14 of 83 Hotels in Richmond
Certificate of Excellence
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9960 Independence Park Drive, Richmond, VA 23233
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SpringHill Suites Richmond Northwest
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SpringHill Suites Richmond Northwest
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134 reviews from our community

Traveler rating
    65
    51
    12
    5
    1
See reviews for
59
25
8
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kihei, Hawaii
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice, large suite, recently updated. Breakfast with warm food and continental items. Stayed here for two weeks while my son was hospitalized at Henrico Doctors Hospital. It is very close to many restaurants and shopping though you really need a car to get around. There are a couple of restaurants close by within a short walking distance and they are... More 

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Oakton, Virginia, United States
Top Contributor
173 reviews 173 reviews
40 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fairly new hotel. Clean, fresh furniture, beds were very comfortable, nice size rooms and baths, good quality bedding and towels, small fridge and microwave in each room. Staff were professional and accomodating. There were several large groups there for sporting events - hotel arranged to have hot breakfast out a 1/2 hour ahead of schedule so the players could eat... More 

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Contributor
20 reviews 20 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice and large room, comfortable bed, large bathroom, and clean room/facilities. Continental breakfast + warm food for free breakfast. The one downside is lack of an in-room safe. I would definitely return. I'm rating it 5 because of the quality for the price + lack of better options in the area.

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Houston, Texas, USA
Top Contributor
156 reviews 156 reviews
90 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at this hotel. It's very fresh and modern with new furniture in the lobby and in guest rooms. It has all of my requirements (comfy bed, great A/C, fast wifi, quiet). It's a great location off I-64 with plenty of restaurants and shopping nearby.

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond More 

Ellicott City, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've been staying at this location about once a month on business for the last couple of months and this last time, they finally finished renovating the hotel lobby and rooms. New carpeting and floors, paint and wallpaper and redesigned lobby. Everything is new and has a nice modern vibe with the grey and apple green colors throughout. Even through... More 

Was this review helpful? Yes 1
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to the Richmond area you will come back to see us. Thank you, Springhill Suites More 

Washington
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have platinum status with Marriott and usually stay at hotels with concierge rooms. This hotel exceeded our expectations in most categories. The staff is very friendly; the hotel is neat and clean; the rooms are comfortable; and the breakfast is wonderful. The gym is limited to cardio equipment which would be a problem for me were I there for... More 

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites More 

New Lenox, Illinois
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2015

Not downtown, it's in the suburbs. My kids love a bigger hotel room so if we can get it we do. Our room had a sitting area which was nice when only some of us want to sleep. Pool was warm so the wanted to go and stay in. The breakfast had a lot of choices too. Would stay there... More 

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond Northwest More 

Virginia
Contributor
15 reviews 15 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 31, 2015

We have stayed here several times in the last few months even during the refurb which should be completed by now. We were very pleased.The staff is extremely accommodating and pleasant.We have never had better service. The new room decor is very soothing in grey and blue tones with new carpet, sofas, tables, lamps etc. Great updates and, as usual,... More 

Was this review helpful? Yes
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to stay with us. Thank you More 

Havre de Grace, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

Great place to stay enroute - on our way to Myrtle Beach. Very clean and good service. Breakfast wasn't free but still at $12 a lot of food. Staff is very nice. Comfortable beds. Good location for dinner, as well. Will stay here again next winter.

Was this review helpful? Yes
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time that your travels brings you to Richmond you will come back to see us. Thank you More 

Lynchburg, VA
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 11, 2015

Hotel is clean, very well played out and well located. Fitness room is terrible though. Equipment is old and not up to standards. Breakfast is good and coffee is good! Room is quiet and comfortable. Good for a business trip but not much else.

Was this review helpful? Yes
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond Northwest. Come back to see us we are glad that you enjoyed your stay. Thank you! More 

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