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SpringHill Suites Richmond Northwest

#14 of 83 Hotels in Richmond
Certificate of Excellence
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9960 Independence Park Drive, Richmond, VA 23233
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Best prices for: 1 room 1 guest
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SpringHill Suites Richmond Northwest
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Imperial, Pennsylvania
Level Contributor
64 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We encountered a few problems during our stay but the staff took care of us. We had some ants in our bathroom but we were quickly moved to a new room. It wasn't an issue of cleanliness as the hotel was spotless. Sometimes you just can't stop those little critters. Everything else was great including the staff, bed, breakfast, Internet,... More 

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Dallas, Texas
Level Contributor
100 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On a business trip and staying here Sunday through Thursday every week. Very nice hotel. Clean, friendly staff, OK gym, indoor pool with spa. Breakfast is FREE and very good. Only comment is no waffle maker. Housekeeping is terrific and very responsive to special requests. In double room, bed away from the window is positioned that you do not see... More 

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time you are in Richmond you will come back to see us. Thank you, Springhill Suites More 

Kihei, Hawaii
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 26, 2015

Nice, large suite, recently updated. Breakfast with warm food and continental items. Stayed here for two weeks while my son was hospitalized at Henrico Doctors Hospital. It is very close to many restaurants and shopping though you really need a car to get around. There are a couple of restaurants close by within a short walking distance and they are... More 

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond More 

Oakton, Virginia, United States
Level Contributor
185 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 stars Reviewed May 26, 2015

Fairly new hotel. Clean, fresh furniture, beds were very comfortable, nice size rooms and baths, good quality bedding and towels, small fridge and microwave in each room. Staff were professional and accomodating. There were several large groups there for sporting events - hotel arranged to have hot breakfast out a 1/2 hour ahead of schedule so the players could eat... More 

Was this review helpful? Yes 1
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 18, 2015

Nice and large room, comfortable bed, large bathroom, and clean room/facilities. Continental breakfast + warm food for free breakfast. The one downside is lack of an in-room safe. I would definitely return. I'm rating it 5 because of the quality for the price + lack of better options in the area.

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Houston, Texas, USA
Level Contributor
161 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed April 29, 2015

I really enjoyed my stay at this hotel. It's very fresh and modern with new furniture in the lobby and in guest rooms. It has all of my requirements (comfy bed, great A/C, fast wifi, quiet). It's a great location off I-64 with plenty of restaurants and shopping nearby.

Was this review helpful? Yes 3
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond More 

Ellicott City, Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

I've been staying at this location about once a month on business for the last couple of months and this last time, they finally finished renovating the hotel lobby and rooms. New carpeting and floors, paint and wallpaper and redesigned lobby. Everything is new and has a nice modern vibe with the grey and apple green colors throughout. Even through... More 

Was this review helpful? Yes 1
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to the Richmond area you will come back to see us. Thank you, Springhill Suites More 

Washington
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 22, 2015

We have platinum status with Marriott and usually stay at hotels with concierge rooms. This hotel exceeded our expectations in most categories. The staff is very friendly; the hotel is neat and clean; the rooms are comfortable; and the breakfast is wonderful. The gym is limited to cardio equipment which would be a problem for me were I there for... More 

Was this review helpful? Yes
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites More 

New Lenox, Illinois
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 7, 2015

Not downtown, it's in the suburbs. My kids love a bigger hotel room so if we can get it we do. Our room had a sitting area which was nice when only some of us want to sleep. Pool was warm so the wanted to go and stay in. The breakfast had a lot of choices too. Would stay there... More 

Was this review helpful? Yes
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond Northwest More 

Virginia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 31, 2015

We have stayed here several times in the last few months even during the refurb which should be completed by now. We were very pleased.The staff is extremely accommodating and pleasant.We have never had better service. The new room decor is very soothing in grey and blue tones with new carpet, sofas, tables, lamps etc. Great updates and, as usual,... More 

Was this review helpful? Yes
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to stay with us. Thank you More 

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