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SpringHill Suites Richmond Northwest

#17 of 84 Hotels in Richmond
Certificate of Excellence
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9960 Independence Park Drive, Richmond, VA 23233
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SpringHill Suites Richmond Northwest
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139 Reviews from our TripAdvisor Community

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Traveler rating
    68
    52
    12
    5
    2
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62
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (45)
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Philadelphia, Pennsylvania
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here this past weekend on a trip to visit family. The hotel is very nice and the room was spotless. It was very comfortable as well as modernly furnished. The drive into central Richmond isn't too bad, only 20 minutes or so. There are a few restaurants in the area, including a Cracker Barrel and a Starbucks. Breakfast... More 

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Mexico City, Mexico
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed twice at this hotel, first on June 27 then back on July 6, 2015, on both times we were greeted with a smile, the hotel has a very nice reception and breakfast area, complimentary breakfast is very good and plentifull, the rooms are clean, big and very well light and have a sofa bed in case you need... More 

Was this review helpful? Yes 1
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to the Richmond area you will come back to see us. Thank you, Springhill Suites Richmond More 

Freehold, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Hotel lost electricity second night of our 2 night stay.. NO air conditioning for the night with temperatures in the 90s. Not pleasant. No lights in the room for shower etc. At checkout (still no electricity) and without prompting, all guests were given business card and told to contact general manager, Lori Beggarly. Sent numerous emails to her and not... More 

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for contacting the Springhill Suites Richmond Northwest. We are sorry to hear an issue arose while on your recent trip to Richmond. On behalf of the hotel, I would like to say we understand that the recent storm and power outage that occurred during your stay was a major inconvenience. However these situations are outside of our control.... More 

Imperial, Pennsylvania
Level Contributor
65 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 8, 2015

We encountered a few problems during our stay but the staff took care of us. We had some ants in our bathroom but we were quickly moved to a new room. It wasn't an issue of cleanliness as the hotel was spotless. Sometimes you just can't stop those little critters. Everything else was great including the staff, bed, breakfast, Internet,... More 

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Dallas, Texas
Level Contributor
99 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 3, 2015

On a business trip and staying here Sunday through Thursday every week. Very nice hotel. Clean, friendly staff, OK gym, indoor pool with spa. Breakfast is FREE and very good. Only comment is no waffle maker. Housekeeping is terrific and very responsive to special requests. In double room, bed away from the window is positioned that you do not see... More 

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time you are in Richmond you will come back to see us. Thank you, Springhill Suites More 

Kihei, Hawaii
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 26, 2015

Nice, large suite, recently updated. Breakfast with warm food and continental items. Stayed here for two weeks while my son was hospitalized at Henrico Doctors Hospital. It is very close to many restaurants and shopping though you really need a car to get around. There are a couple of restaurants close by within a short walking distance and they are... More 

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond More 

Oakton, Virginia, United States
Level Contributor
195 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed May 26, 2015

Fairly new hotel. Clean, fresh furniture, beds were very comfortable, nice size rooms and baths, good quality bedding and towels, small fridge and microwave in each room. Staff were professional and accomodating. There were several large groups there for sporting events - hotel arranged to have hot breakfast out a 1/2 hour ahead of schedule so the players could eat... More 

Was this review helpful? Yes 2
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 18, 2015

Nice and large room, comfortable bed, large bathroom, and clean room/facilities. Continental breakfast + warm food for free breakfast. The one downside is lack of an in-room safe. I would definitely return. I'm rating it 5 because of the quality for the price + lack of better options in the area.

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Houston, Texas, USA
Level Contributor
169 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed April 29, 2015

I really enjoyed my stay at this hotel. It's very fresh and modern with new furniture in the lobby and in guest rooms. It has all of my requirements (comfy bed, great A/C, fast wifi, quiet). It's a great location off I-64 with plenty of restaurants and shopping nearby.

Was this review helpful? Yes 3
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond More 

Ellicott City, Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2015

I've been staying at this location about once a month on business for the last couple of months and this last time, they finally finished renovating the hotel lobby and rooms. New carpeting and floors, paint and wallpaper and redesigned lobby. Everything is new and has a nice modern vibe with the grey and apple green colors throughout. Even through... More 

Was this review helpful? Yes 2
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to the Richmond area you will come back to see us. Thank you, Springhill Suites More 

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