We stayed in a handicapped accessible room. The room was bright and cheery. Very clean. Large open area at the end of the beds that allowed easy access throughout our room for motorized wheelchair. Bathroom was nice and large which also allowed easy mobility. We were able to check in a little early which allowed us to get to the... more

From the moment I walked in until the time I left I was impressed. Staff are freindly and attentive, lobby, dining area, and rooms were very clean and the breakfast they offer was varied and well kept. Plenty of dining options in the area and very close to interstate exit. I look forward to going back. more

When I first walked into the room after checking in, there were dirty socks by the bed. One of the days, they forgot to leave me towels. One of the days, they left someone's dirty towel on my chair. There were somebody's hairclip and clothing tag on the floor by one of the beds. The bed itched me and I... more

This is a very nice and comfortable hotel. High speed Internet in the whole building, comfortable beds with great pillows and a very helpful staff. more

My husband and I stayed for a week and our stay was beyond our expectations! Our room was clean, spacious, and relaxing! The staff was wonderful, helpful, and treated us like family! We're definitely going to book this location again in the future! more

This was a really nice hotel. The room can feel a little crowded with all the furniture in the living room area of the room. Was nice and clean though. Liked the outside patio area. more

We had the pleasure of staying at Springhill Suites Richmond Northwest for three nights and cannot say enough good things about this hotel. The entire hotel was exceptionally clean and our room was spotless. The pool was warm and clean and even had a lovely, relaxing patio area right outside. The wireless internet connection worked flawlessly every day that we... more

Very clean and new hotel. Stopped here for an overnight stay on our way to the Outer Banks from Cincinnati. The plasma TV spoiled us, just for one night. The breakfast the next morning was very good and got us back on the road. more

Our family of 5 stayed at the Spring Hill Suites just Northwest of Richmond. We arrived around mid night and I was afraid to leave my car in the back of the hotel where there was a large (6-8) group of youth smoking cigarettes in the back. There was clearly a group of young people who were using the hotel... more