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SpringHill Suites Richmond Northwest

#13 of 82 Hotels in Richmond
Certificate of Excellence
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9960 Independence Park Drive, Richmond, VA 23233
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SpringHill Suites Richmond Northwest
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SpringHill Suites Richmond Northwest
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131 reviews from our community

Traveler rating
    63
    50
    12
    5
    1
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57
24
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas, USA
Top Contributor
156 reviews 156 reviews
90 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I really enjoyed my stay at this hotel. It's very fresh and modern with new furniture in the lobby and in guest rooms. It has all of my requirements (comfy bed, great A/C, fast wifi, quiet). It's a great location off I-64 with plenty of restaurants and shopping nearby.

Was this review helpful? Yes 1
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond More 

Ellicott City, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

I've been staying at this location about once a month on business for the last couple of months and this last time, they finally finished renovating the hotel lobby and rooms. New carpeting and floors, paint and wallpaper and redesigned lobby. Everything is new and has a nice modern vibe with the grey and apple green colors throughout. Even through... More 

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to the Richmond area you will come back to see us. Thank you, Springhill Suites More 

Washington
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have platinum status with Marriott and usually stay at hotels with concierge rooms. This hotel exceeded our expectations in most categories. The staff is very friendly; the hotel is neat and clean; the rooms are comfortable; and the breakfast is wonderful. The gym is limited to cardio equipment which would be a problem for me were I there for... More 

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites More 

New Lenox, Illinois
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not downtown, it's in the suburbs. My kids love a bigger hotel room so if we can get it we do. Our room had a sitting area which was nice when only some of us want to sleep. Pool was warm so the wanted to go and stay in. The breakfast had a lot of choices too. Would stay there... More 

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond Northwest More 

Virginia
Contributor
15 reviews 15 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed here several times in the last few months even during the refurb which should be completed by now. We were very pleased.The staff is extremely accommodating and pleasant.We have never had better service. The new room decor is very soothing in grey and blue tones with new carpet, sofas, tables, lamps etc. Great updates and, as usual,... More 

Was this review helpful? Yes
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to stay with us. Thank you More 

Havre de Grace, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

Great place to stay enroute - on our way to Myrtle Beach. Very clean and good service. Breakfast wasn't free but still at $12 a lot of food. Staff is very nice. Comfortable beds. Good location for dinner, as well. Will stay here again next winter.

Was this review helpful? Yes
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time that your travels brings you to Richmond you will come back to see us. Thank you More 

Lynchburg, VA
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 11, 2015

Hotel is clean, very well played out and well located. Fitness room is terrible though. Equipment is old and not up to standards. Breakfast is good and coffee is good! Room is quiet and comfortable. Good for a business trip but not much else.

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond Northwest. Come back to see us we are glad that you enjoyed your stay. Thank you! More 

Round Hill, Virginia
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 11, 2015

Clean, accommodating, close proximity to many dining places. Staff is very nice. The rooms are clean and breakfast had many choices and well stocked for a full hotel and hungry athletes. I like the rooms that Springhill Suites are known for. Same prices as other hotels with more at home feeling.

Was this review helpful? Yes 1
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond Northwest. I hope the next time you are back in Richmond you will come to see us again . Thank you very much! More 

Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

The staff was friendly and accommodating, upon checking in the concierge told my girlfriend that if we anything at all no matter what time, to let her know. The bed was super duper comfy and the breakfast was spectacular. I didn't see one critter. Bug free, thankfully. Coffee and hot chocolate and tea and a fresh fruit infused water dispenser... More 

Was this review helpful? Yes 2
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for choosing to stay at the Springhill Suites Richmond Northwest. We hope the next time your travels bring you to Richmond you will choose us again. Thank you More 

Rock Hill, South Carolina
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 3, 2014

Love the staff at this property. Friendly helpful people starting with management team. Front desk staff is great. Even housekeeping is very friendly. Really enjoyed it. Breakfast is also good. I will definitely stay here again.

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