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SpringHill Suites Richmond Northwest

#17 of 87 Hotels in Richmond
Certificate of Excellence
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9960 Independence Park Drive, Richmond, VA 23233
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1 room 1 guest
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SpringHill Suites Richmond Northwest
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142 Reviews from our TripAdvisor Community

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Traveler rating
    68
    54
    13
    5
    2
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64
25
8
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Richmond, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Dear travelers, I last minute booked this hotel for Valentine's Day. It was a good, average hotel!! Rooms was nice and clean, pool was great, breakfast was average and decent. Nice location and was able to fine good parking spots! This is a good hotel if you're visiting family or staying for the weekend to relax!!

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Long Island, NY
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night on a recent business trip. The room was nice sized, clean and very comfortable. Air conditioner was strong and easily adjusted to fit my needs. The bathroom was nice, clean and well appointed. I would absolutely stay here again.

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Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice hotel but room was small to be a suite. 2 double beds and a sofa bed. Would have been nice if they had full kitchens but not large enough for it.... Not much room but Bed was comfortable. Staff were very nice. Breakfast buffet Consist of Hot and cold cereals, fresh fruits, scrabbled eggs, muffins,bagels, yogurt, only pork sausage... More 

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Philadelphia, Pennsylvania
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 13, 2015

I stayed here this past weekend on a trip to visit family. The hotel is very nice and the room was spotless. It was very comfortable as well as modernly furnished. The drive into central Richmond isn't too bad, only 20 minutes or so. There are a few restaurants in the area, including a Cracker Barrel and a Starbucks. Breakfast... More 

Was this review helpful? Yes 1
Mexico City, Mexico
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 9, 2015

We stayed twice at this hotel, first on June 27 then back on July 6, 2015, on both times we were greeted with a smile, the hotel has a very nice reception and breakfast area, complimentary breakfast is very good and plentifull, the rooms are clean, big and very well light and have a sofa bed in case you need... More 

Was this review helpful? Yes 1
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to the Richmond area you will come back to see us. Thank you, Springhill Suites Richmond More 

Freehold, New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 8, 2015

Hotel lost electricity second night of our 2 night stay.. NO air conditioning for the night with temperatures in the 90s. Not pleasant. No lights in the room for shower etc. At checkout (still no electricity) and without prompting, all guests were given business card and told to contact general manager, Lori Beggarly. Sent numerous emails to her and not... More 

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shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for contacting the Springhill Suites Richmond Northwest. We are sorry to hear an issue arose while on your recent trip to Richmond. On behalf of the hotel, I would like to say we understand that the recent storm and power outage that occurred during your stay was a major inconvenience. However these situations are outside of our control.... More 

Imperial, Pennsylvania
Level Contributor
66 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 8, 2015

We encountered a few problems during our stay but the staff took care of us. We had some ants in our bathroom but we were quickly moved to a new room. It wasn't an issue of cleanliness as the hotel was spotless. Sometimes you just can't stop those little critters. Everything else was great including the staff, bed, breakfast, Internet,... More 

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Dallas, Texas
Level Contributor
100 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 3, 2015

On a business trip and staying here Sunday through Thursday every week. Very nice hotel. Clean, friendly staff, OK gym, indoor pool with spa. Breakfast is FREE and very good. Only comment is no waffle maker. Housekeeping is terrific and very responsive to special requests. In double room, bed away from the window is positioned that you do not see... More 

Was this review helpful? Yes
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time you are in Richmond you will come back to see us. Thank you, Springhill Suites More 

Kihei, Hawaii
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 26, 2015

Nice, large suite, recently updated. Breakfast with warm food and continental items. Stayed here for two weeks while my son was hospitalized at Henrico Doctors Hospital. It is very close to many restaurants and shopping though you really need a car to get around. There are a couple of restaurants close by within a short walking distance and they are... More 

Was this review helpful? Yes
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond More 

Oakton, Virginia, United States
Level Contributor
201 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 stars Reviewed May 26, 2015

Fairly new hotel. Clean, fresh furniture, beds were very comfortable, nice size rooms and baths, good quality bedding and towels, small fridge and microwave in each room. Staff were professional and accomodating. There were several large groups there for sporting events - hotel arranged to have hot breakfast out a 1/2 hour ahead of schedule so the players could eat... More 

Was this review helpful? Yes 2
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond More 

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