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All 81 Richmond hotels

SpringHill Suites Richmond Northwest

2.5 of 5 Hotel   |   9960 Independence Park Drive, Richmond, VA 23233
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87%
Ranked #15 of 81 hotels in Richmond
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Hevsy Egham
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  • Reviews (110)
  • Photos (40)
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110 people have reviewed this hotel

Traveler rating
    53
    43
    10
    3
    1
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51
20
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19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Egham
Top Contributor
151 reviews 151 reviews
78 hotel reviews
386 helpful votes 386 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was quite nice and reception staff are friendly. There are a few restaurants close by. The actual room was quite small but there was a lounge area. The bed was quite comfortable. The bathroom was OK and the washbasin was in the bedroom area. Breakfast was good. The room wasn't cleaned very well.

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shsrichmondnwgm s, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for your recent stay. I am glad you enjoyed your stay and I will be following up with housekeeping in regards to your comment. More

Charlottesville, Virginia
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is clean and located right beside a breakfast restaurant. It is in a good location near Short Pump mall and near lots of shopping and restaurants. The staff was friendly and the rooms were spacious. There is free wi-fi that worked well. We didn't make it to the free breakfast. The beds were not so comfortable. I didn't... More

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baltimore
Contributor
15 reviews 15 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my AAU team for camp at VCU. We were about 15 mins from the canpus. Great area, breakfast was ok. But all in all a great hotel. The night clerk was excellent and resourceful. I had 10 16 yr old boys that I had to manage.

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Roanoke, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The walls are paper thin. We could hear the folks above us and next to us, making it difficult to get to bed. This is my biggest complaint as I like a quiet hotel. The photos of the gym and pool online (from several different websites including here) are fake. They look nothing like they're portrayed. The exercise room is... More

Was this review helpful? Yes 1
shsrichmondnwgm s, General Manager at SpringHill Suites Richmond Northwest, responded to this review

I am writing to extend my apologies for the problems that arose during your recent stay at the SpringHill Suites by Marriott. It is apparent from your comments that the level of service we provided was not acceptable. I thank you for taking the time to inform me of these issues. I assure you the information you left has been... More

Beaverton, Oregon
1 review
4 of 5 stars Reviewed 4 weeks ago

If we were ever in this area again we'd definitely stay here. The decor is pleasing, the room clean, the bed very comfortable. The only area we felt needed attention was the small space for the breakfast buffet items. Every staff person we encountered was friendly and helpful. Staff would even inquire about my husband who was recovering from a... More

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Lawrence, Kansas
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 11, 2014

We were a family of 8. I booked two rooms for a long weekend. Each room had two double beds and a full size food out sofa. The property is newer so everything is up to date. The rooms were spacious, clean and comfortable. The indoor pool was small but adquate and the hot tob was a nice feature. They... More

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Fairfax, VA
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 9, 2014

Friendly very accommodating staff. Neat and clean -- easy access to highways and shopping. Breakfast was very good and lots to choose from, the hotel was very busy and crowded and they opened a small conference room up so there was room for us to sit and eat together. When the bus emptied of the high school kids who were... More

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Ohio
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 19, 2014

We stayed here from Thursday May 15th through Saturday May 17th - attending a friends wedding in Richmond on Saturday. Individual during Check In was friendly, suite super clean and very nicely appointed. Loved the Paul Mitchell haircare products provided; morning breakfast provided had a good variety of item. We were looking forward to a nice relaxing soak in the... More

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed May 6, 2014

Our great experience started with the reservation process. I called the property to request two adjoining rooms on an upper floor. At check-in everything was exactly as I requested. The staff was wonderful - very friendly and always smiling. The hotel was full two of the three nights we were there. They opened a meeting room across the hall from... More

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Warrenton, Virginia
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 21, 2014

We stayed one night at this hotel recently and would recommend it for a short stay. The hotel staff was EXTREMELY friendly and helpful. While I was checking in, two others walked by and thanked the desk clerk for his dinner recommendations. The beds in the room are only double beds ,as stated when we booked, so there were no... More

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Additional Information about SpringHill Suites Richmond Northwest

Address: 9960 Independence Park Drive, Richmond, VA 23233
Phone Number:
Location: United States > Virginia > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Richmond Northwest 2.5*
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Also Known As:
Springhill Suites Richmond Northwest Hotel Richmond

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#14 Family Hotel in Richmond #17 Business Hotel in Richmond
Hotel Class
Number of rooms
80

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