My first trip in Sardegna. After a long wait for this vacaton, after the 3rd day, I just wanted to go away. We reached the hotel with all the luggages without any assitance from the concierge. No parking was available. This is the 1st hotel that I've been that has not enough parking lot for their own guest & we... More

whoever gave this hotel a 5 star rating were obviously told to do so by the local mafia...this is the worst holiday i have been on...it rained yesterday and the ground floor rooms got flooded, where we were staying with a view of a large gate(nothing else)...luckily i complained the day before and after threatening to get my money back... More

2 things were excellent - location and dinner (especially Rodolfo, the most simpatic waiter). Except these 2 things, the hotel could be maximum 3 stars hotel. Please BE CAREFUL - maximum 3 stars hotel !!! - the entire hotel needs an URGENT refurbishment, the WI FI and AIR COND never worked, the smell in the rooms and cupboards is practically... More

I was in the hotel with my family and we were really looking forward to it. unfortunately we were very disappointed! i tried to send them 4 emails before our arrival and nobody was able to answer me. I tried to call there and the lady told me that they have my email and I have to wait or call... More

Seriously, take it from us, this hotel is Anti-American. We have never in our lives been treated so badly in such an obvious way. From the management to the wait staff...we were even asked to leave our beach chairs so an Italian could have them by the lifeguard at the private beach we paid for! This place is in NO... More

This is the first time we stayed in the Grand Hotel and the location and the view from our room was fantastic. The staff were all very friendly (typical Sardinian) and helpfull and checking in and getting to our rooms went very smooth. The food was fine and we had half board (breakfast and evening meal) and a good daily... More

I guess it is easiest to start with the saving graces that prevented it from getting a TERRIBLE rating; two things only, first some of the service - friendliness and wonderful family attitude of the staff at the pool bar. Second the one one poor lady on reception who tried to resolve the many many real issues that came up.... More

Extra small rooms, arrived at 10:22 Pm, nothing to eat! After asking please to give something cause we had a child with us, the lady from the reception called the kitchen to prepare 3 toasts with ham and cheese, after some funny faces voila, they where going to take them to our room! 34€ three simple ham and cheese toasts!... More

I could say more but some of your other reviews say it all. Lovely location, restaurant acceptable and even stylish if a little expensive, but many things were wrong. Our experience with the bathroom in the "superior" room was very special. On checking in I was not sure what i did not like in the receptionist's attitude but I was... More