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BEST WESTERN Johnson City Inn

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107 Highway 281 And 290, Johnson City, TX 78624
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Best prices for: 1 room 1 guest
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BEST WESTERN Johnson City Inn
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BEST WESTERN Johnson City Inn
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121 reviews from our community

Traveler rating
    30
    42
    27
    13
    9
See reviews for
39
49
5
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (121)
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    (42)
  • Jun-Aug only
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Cypress, Texas
Top Contributor
204 reviews 204 reviews
127 hotel reviews
129 helpful votes 129 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The only hotel in town with a room on short notice. OK for one night. The staff is friendly. The grounds are nice. The room was really tired, worn and musty. Run the A/C a bit and the mustiness goes away. Generally clean although burns/stains on cloth furniture. Fridge and microwave in the room which is nice. Wifi works great.... More 

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bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thank you for the review. I’m sorry that you found our hotel a bit tired and worn despite the many positive comments you made about the amenities, grounds and service we provide. We strive to provide the best possible experience and great value to match. I hope you will make us your first choice anytime you’re in the... More 

sachse, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

even though i made my reservation thru the best western site. reservation was not found. call ahead and verify or you will run the risk of being without a room. not what you want to hear after riding 8 hours on a motorcycle when you are just wanting a shower and some ac. mgr gave us a discount but still... More 

Review collected in partnership with Best Western

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bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry that a mix-up at the Best Western reservation line resulted in some momentary unpleasantness for you and your traveling companion. I’m glad we weren’t full and were able to arrange a room for you anyway. In future, you can call to book directly with us or book online and print... More 

Crowley, Texas
Top Contributor
57 reviews 57 reviews
20 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were hesitant to stay here due to previous Trip Advisor reviews. Since there are limited hotels in Johnson City and hotels in nearby cities were booked up, we decided to keep our reservation. The exterior of the hotel is absolutely beautiful with wonderful Texas landscaping and fragrant roses blooming everywhere. There is even a small park area should you... More 

Was this review helpful? Yes
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you enjoyed our beautiful grounds and pleasant, helpful staff. I apologize for any ways we failed to impress you, however, and hope you will give us another chance to satisfy even better when you’re in town again. Nothing means more to us than completely satisfying our guests. Sincerely, Hotel Manager More 

Pottsboro, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

So far, I have been double billed due to computer error and the owner walking off with the entire bank. Customers were FORCED to charge, we wanted to pay cash for a two day stay. Go Figure? Told them up front upon check in, told them up front upon check out....still they charged my credit card on file as well... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thanks for your comments. I apologize if there was a temporary billing error, which it appears has been corrected by now. If any outstanding issue remains, please contact me directly for a quick resolution. Our goal is to provide a great experience from check-in to checkout, and I apologize if we failed you in any way. We looking... More 

Travelers are raving about these Johnson City hotels

Liberty, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The staff went out of their way to be friendly and helpful. The rooms were clean and the air conditioning was nice and cold. We did not hear any road noise from our room so it was relatively quiet. The bed was firm and we slept well.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a pleasant stay. We look forward to... More 

Houston, Texas
Top Contributor
147 reviews 147 reviews
18 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 15, 2015

We have stayed here several times on our way to the wineries and always had a good stay. Staff is always friendly and helpful. The rooms are clean and well appointed for the price-point. Breakfast is included and is better than most hotels. Generally they have a couple of hot items in addition to the standard cereals, toast and beagles.... More 

Was this review helpful? Yes
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thanks for your comments. I’m glad you enjoyed your staff at our busy, convenient and affordable hotel. We take real pride in providing a nice escape for people of all kinds. I hope will be able to stay with us again soon and will make us your first choice every time you’re in the area. Sincerely, Hotel Manager More 

Illinois, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 14, 2015

This motel was clean and quiet. It is one of the old-fashioned outside access motels, which meant there was no elevator. Road construction made getting in and out a little difficult. Nearby food choices are limited. The parklike area adjacent to the motel was nice to hang out in. We were disappointed that the in-room coffee maker didn't work well.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you enjoyed or clean, quiet hotel in a park-like setting. We take special pride in meeting the needs of every guest as well as possible and look forward to having you with us again soon. I apologize that the coffee maker didn’t work well. We could have changed that out for you,... More 

Oshkosh, Wisconsin
Top Contributor
66 reviews 66 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 13, 2015

We stayed one night in this hotel, which is an older property. Our first impression when we got out of the car was that the parking lot was not very clean, spilled soda, cigarette butts and just dust and dirt. A little time with a power washer would make it a whole lot better. FYI, here is no elevator to... More 

Was this review helpful? Yes
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that your stay with us met your needs, and I apologize for any lapses that detracted from your experience with us. We take real pride in this hotel and apologize that some maintenance issues were left undone. We’re always working to make the guest experience better and will certainly take your comments... More 

Racine, Wisconsin
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 7, 2015

After reading a B&B's response to a customer review at another location, which chastised them for claiming to be a frequent traveler, but only posting a handful of reviews on here, I figured I should post a review, just so people trolling my other reviews understand that I am a frequent traveler, primarily in the US. This hotel was our... More 

Was this review helpful? Yes
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thank you so much for taking time to comment. I’m glad you would stay with us again when in the area. We take real pride in this hotel. For any small shortcomings, I sincerely apologize. We do our best to completely satisfy all travelers and look forward to having you with us again very soon. Sincerely, Hotel Manager More 

Houston Texas
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 1, 2015

The room was not at the level we had recently experienced at other Best Western properties. They need a good, deep clean and/or update. The first room we were given, Room 127, had such a strong smoke smell that we declined that room. The kicker...at check in...you are given a form stating you will NOT smoke in the room or... More 

Was this review helpful? Yes
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thank you so much for taking time to comment. I’m sorry for any shortcomings you experienced. We take genuine pride in this hotel and regret that we could not completely satisfy you. We’ll do better for you next time, and we’re always working to make the guest experience at our hotel better than ever before. Sincerely, Hotel Manager More 

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