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BEST WESTERN Johnson City Inn

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107 Highway 281 And 290, Johnson City, TX 78624
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BEST WESTERN Johnson City Inn
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126 Reviews from our TripAdvisor Community

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Traveler rating
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    44
    27
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    9
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Sacramento, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Convenient location and helpful friendly service. A great bed and good breakfast - I'll stay here again. The area has lots of great artists and wineries. Check out A. Smith Gallery for fine art photographs and there are two buildings in town with photos all over the exterior walls. Much more art than I expected to see in a little... More 

Review collected in partnership with Best Western

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Johnson city, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

dirty rooms and very dirty outside of the rooms. staff was good, they us two dirty rooms before putting us in a room that was clean. that happens i guess. However I was more turned off the the dirty sidewalks that runs along the hotel rooms. it's an easy fix,sweep and wash the sidewalks. they were filled with spilled coffee... More 

Review collected in partnership with Best Western

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Kempner, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

I have been to many Best Westerns in my travels and this BW is ok for the room rates that are charged, a little outdated but nice. Only decent place around without having to go to Fredericksburg and pay outrageous room rates. But your close to a tourist area and they know it!

Review collected in partnership with Best Western

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Montgomery, Texas, United States
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was nice with very good landscaping and eclectic sculptures on the grounds. The breakfast was good too. Beware the soap/shampoo dispensers in the shower. I must have hit my elbow half dozen times on that thing. Nice garden area with gazebo on the grounds.

Was this review helpful? Yes
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. I’m sorry you couldn’t get used to the presence of convenient dispensers in the shower. We take real pride in this hotel and serving guests like you, and... More 

Evans, Georgia
Top Contributor
125 reviews 125 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Service was good and friendly. Room was as clean as they probably could get it. Conveniently located. But this place is used up. It needs a renovation in the worst way...room had a very old smell to it....So much so that we kept our clothes in our car.

Was this review helpful? Yes 1
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us even though you found fault with several aspects of the hotel. We take pride in offering clean and affordable accommodations and are always working to improve the hotel. If you give us another chance in the future, you’ll see that we’re always doing what we... More 

Cypress, Texas
Top Contributor
205 reviews 205 reviews
128 hotel reviews
129 helpful votes 129 helpful votes
2 of 5 stars Reviewed May 7, 2015

The only hotel in town with a room on short notice. OK for one night. The staff is friendly. The grounds are nice. The room was really tired, worn and musty. Run the A/C a bit and the mustiness goes away. Generally clean although burns/stains on cloth furniture. Fridge and microwave in the room which is nice. Wifi works great.... More 

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bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thank you for the review. I’m sorry that you found our hotel a bit tired and worn despite the many positive comments you made about the amenities, grounds and service we provide. We strive to provide the best possible experience and great value to match. I hope you will make us your first choice anytime you’re in the... More 

sachse, United States
1 review
3 of 5 stars Reviewed May 4, 2015

even though i made my reservation thru the best western site. reservation was not found. call ahead and verify or you will run the risk of being without a room. not what you want to hear after riding 8 hours on a motorcycle when you are just wanting a shower and some ac. mgr gave us a discount but still... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry that a mix-up at the Best Western reservation line resulted in some momentary unpleasantness for you and your traveling companion. I’m glad we weren’t full and were able to arrange a room for you anyway. In future, you can call to book directly with us or book online and print... More 

Crowley, Texas
Top Contributor
77 reviews 77 reviews
23 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed April 28, 2015

We were hesitant to stay here due to previous Trip Advisor reviews. Since there are limited hotels in Johnson City and hotels in nearby cities were booked up, we decided to keep our reservation. The exterior of the hotel is absolutely beautiful with wonderful Texas landscaping and fragrant roses blooming everywhere. There is even a small park area should you... More 

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bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you enjoyed our beautiful grounds and pleasant, helpful staff. I apologize for any ways we failed to impress you, however, and hope you will give us another chance to satisfy even better when you’re in town again. Nothing means more to us than completely satisfying our guests. Sincerely, Hotel Manager More 

Pottsboro, United States
1 review
2 of 5 stars Reviewed April 28, 2015

So far, I have been double billed due to computer error and the owner walking off with the entire bank. Customers were FORCED to charge, we wanted to pay cash for a two day stay. Go Figure? Told them up front upon check in, told them up front upon check out....still they charged my credit card on file as well... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thanks for your comments. I apologize if there was a temporary billing error, which it appears has been corrected by now. If any outstanding issue remains, please contact me directly for a quick resolution. Our goal is to provide a great experience from check-in to checkout, and I apologize if we failed you in any way. We looking... More 

Liberty, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2015

The staff went out of their way to be friendly and helpful. The rooms were clean and the air conditioning was nice and cold. We did not hear any road noise from our room so it was relatively quiet. The bed was firm and we slept well.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternjohnson, Webmaster at BEST WESTERN Johnson City Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a pleasant stay. We look forward to... More 

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