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Courtyard Boston Lowell/Chelmsford

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30 Industrial Avenue, East, Lowell, MA 01852
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1 room 1 guest
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Courtyard Boston Lowell\/Chelmsford
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103 Reviews from our TripAdvisor Community

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Traveler rating
    23
    39
    32
    5
    4
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21
17
8
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (27)
  • Jun-Aug only
    (31)
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    (18)
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Epsom, New Hampshire
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The staff and management are trying to improve and they are doing well. The people are polite, friendly and helpful. The building is old, poorly designed, and even worse layout. If you are from outside of New England, you will have a hard time getting there, way too many twists and "rotaries". The room is a the smallest I have... More 

Was this review helpful? Yes
Michael L, General Manager at Courtyard Boston Lowell/Chelmsford, responded to this review

Good afternoon Tony S., I hope you are doing well and enjoying your summer so far. I would like to thank you for choosing to stay with us during your recent visit to the Lowell area. I sincerely appreciate and welcome our guests’ insight into their stay with us. I would like to thank you for your kind remarks surrounding... More 

York Haven, Pennsylvania
Level Contributor
169 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel, driving distant to restaurants, looks fresh, interior very nice, nice room with a fridge, desk, armchair. Had a queen single room. Ate breakfast in the hotel restaurant, very good buffet, constantly replenished. Room was $119 plus taxes, breakfast buffet was $11.

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Buckinghamshire, U.K
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Very pleasant and helpful staff. Room perfectly ok. Self service breakfast, any other meals have to be ordered in and eaten in the bedroom or visit a local eaterie for which a car would be needed. Free shuttle from 7am to 10am for trips within a 5 mile radius and then again from 3pm till 6pm.

Was this review helpful? Yes
Cristal N, Manager at Courtyard Boston Lowell/Chelmsford, responded to this review

Good Morning nojagsjoan, I hope you are having a wonderful day. Thank you for staying with us at the Lowell Courtyard by Marriott. We appreciate your feedback as it provides us with insight and training opportunities. We appreciate your kind works in regards to our staff service. We have not been renovated to a bistro property yet so we do... More 

new haven, ct
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Relying on the Marriott brand, we picked this hotel as a place to stay on our way from RI to NH. It turned out to be GREAT. The location was convenient to everything. We were given a restaurant recommendation which turned out to be stellar -- Fishbones in Chelmsford, MA. The room was clean and the bed was incredibly comfortable.... More 

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Andover, Massachusetts
Level Contributor
109 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The place has a English charm to it. Looks recently renovated or really well maintained. Staff very friendly with requests for forgotten items. Will stay again anytime. Location is a big plus for Boston visits. Also pretty close to a Target. Not too far from restaurants, 10 min drive.

Was this review helpful? Yes 1
Marshfield, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 27, 2015

I stayed at this hotel for 3 weeks on a business trip. My company has, now had, a contract with this hotel for employees that come to home office for training or meetings. Housekeeping evidently could not follow directions to not touch the thermostat and to keep the shades pulled closed. After my second complaint on this I found my... More 

Was this review helpful? Yes 2
Michael L, General Manager at Courtyard Boston Lowell/Chelmsford, responded to this review

Good morning Sir, I hope you had a great night. Thank you for staying with us over the past 3 weeks; it was our pleasure to serve you while visiting the Lowell area. While different Housekeeping Associates serviced your room during your stay, I can understand your frustration in not having your curtains closed when returning from training. After our... More 

Travelers are raving about these Lowell hotels

Keene, New Hampshire
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 21, 2015

Bright and cheerful when you first walk in. Our room was on the first floor. We had a very comfortable king size bed. Nice squishy pillows. A desk if you need it. A couch. Nice TV. The bathroom was nice and clean too. There was also a wardrobe for hanging clothes. Was so nice there and we would go back.

Was this review helpful? Yes 2
Riverside
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 16, 2015

Clean comfy rooms, staff was always pleasant, AC works great. Memory foam mattresses were heavenly. Is near several restaurants and is only minutes from downtown- right near the highway. I will be staying here again next time I am in town.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015 via mobile

We went to a wedding here and the food was delicious. The staff were very polite and accommodating to my food allergies as well. The rooms and halls were very clean. Check in was quick and did not have any problems. Overall, great stay!

Was this review helpful? Yes 1
Austin, Texas
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed June 14, 2015

I travel a lot and am a Marriott Gold member. I recently stayed at this hotel for business. During this stay I forgot my jacket in the hotel. I realized it couple of days after reaching home. I called the hotel and they said they will get back to me. I waited and no call.. I called again after a... More 

Was this review helpful? Yes
Michael L, General Manager at Courtyard Boston Lowell/Chelmsford, responded to this review

Good afternoon Omprakash, I hope you are doing well. Thank you very much for choosing to stay with us during your visit to the Lowell area. We have the pleasure of welcoming many of our Elite Gold and Platinum Marriott Rewards Members to our hotel nightly and sincerely appreciate their feedback. I would like to sincerely apologize for your lost... More 

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