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UMass Lowell Inn & Conference Center

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50 Warren Street, Lowell, MA 01852
Best prices for: 1 room 1 guest
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UMass Lowell Inn & Conference Center
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UMass Lowell Inn & Conference Center
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70 Reviews from our TripAdvisor Community

Traveler rating
    14
    22
    22
    9
    3
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12
13
5
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Massachusetts
Top Contributor
78 reviews 78 reviews
28 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed April 15, 2015

Wow! This hotel exceeded my expectations! I made a reservation on Wednesday for Friday & Saturday night. Spoke to Liz on the phone who said they could get me into 2 different rooms but I would have to switch. I said OK because we had to be in the area and this hotel was closest to the dance competition. When... More 

Was this review helpful? Yes 1
ICC-Hotel_Rep, Director of Sales at UMass Lowell Inn & Conference Center, responded to this review

Thank you for your review! We have been working hard to insure that all of our associates go above and beyond to take care of our guests. I am glad to hear about Lizzette and our housekeeper going out of their way to make your stay with us more comfortable. We look forward to welcoming you back to the UMass... More 

2 reviews
4 of 5 stars Reviewed April 14, 2015

The hotel and staff exceeded my expectations. I had a few interactions with Lizzette from the front desk. She has a perfect understanding of what hospitality is. The room was very basic but very large and clean, perfect for a 6 year old to burn off some energy! The only negative was breakfast at the in house restaurant. The one... More 

Was this review helpful? Yes
ICC-Hotel_Rep, Director of Sales at UMass Lowell Inn & Conference Center, responded to this review

Thank you for your review! We are happy to hear that Lizzette exceeded your expectations in terms of customer service. We have really worked hard to insure that all of our associates understand the importance of taking care of the customer. Sorry to hear about your experience in 50 Warren. We frequently receive good reviews on the quality of our... More 

Ridgway, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 20, 2015

I have a week long reservation, but had to switch rooms due to the shower not draining a draft in the room and on top of that a broken heater. The next room I switched to was much smaller then the first and the remote for the tv did not work. On the second day in that room I requested... More 

Was this review helpful? Yes 1
ICC-Hotel_Rep, Director of Sales at UMass Lowell Inn & Conference Center, responded to this review

Thank you for your feedback. I apologize for the issues with your stay. I understand that it was frustrating for you to continually ask for items and the long wait associated with receiving them. The items that did not work in your guest rooms have since been fixed. We have a process now in place to make sure that all... More 

Travelers are raving about these Lowell hotels

Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 18, 2015

My wife attended an academic conference that paid for the room. I drove up from Rhode Island to join her on Friday night. Parking is free. The decor is Dated Modern. The pricey restaurant is open for breakfast, lunch and dinner, but we never saw anyone there. Our room was large with below-average space utilization. The low that night was... More 

Was this review helpful? Yes 1
ICC-Hotel_Rep, Director of Sales at UMass Lowell Inn & Conference Center, responded to this review

Thank you for your feedback on your stay with us in January. I was glad to hear that you had the opportunity to experience this walking city with its vibrant theater, musuem and historic districts. In regard to the guest rooms, we have had an especially cold winter and our canal-facing rooms with their floor to ceiling windows take a... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 22, 2014

My family and I stayed at this hotel for 2 nights for the Baystate Marathon, a race that starts nearby in Lowell and occurs every October. I know that many (but surely not all) guests that weekend were there for the marathon too so you would think that management would anticipate many requests for a late check on Sunday (race... More 

Was this review helpful? Yes 1
ICC-Hotel_Rep, Manager at UMass Lowell Inn & Conference Center, responded to this review

Dear Charlie, Sorry to hear that you were not happy with your stay, particularly since you were unable to secure a late check out. The Inn has only 31 guest rooms available. We were unable to extend your check out time because all 31 guest rooms were sold for Sunday night. Our check in time is 3:00pm and we require... More 

Anacortes, Washington
Top Contributor
180 reviews 180 reviews
90 hotel reviews
189 helpful votes 189 helpful votes
4 of 5 stars Reviewed October 20, 2014

We were blundering around downtown Lowell in the dark and saw this hotel, apparently the only one downtown. It is within walking distance of the downtown shopping area, and National Park vistors' center, and the other museums. Our room was spacious and clean, but showed a bit of wear and tear. Checkin was friendly and efficient. Plenty of towels and... More 

Was this review helpful? Yes
ICC-Hotel_Rep, Manager at UMass Lowell Inn & Conference Center, responded to this review

Thank you for your review and your stay with us. We have been working through updating our rooms and they are almost completed! In terms of the exercise room equipment, we have recently aquired some updated equipment for our guests. We look forward to hosting you once again. There is much to see and do in Lowell. Thank you! More 

Houston, Texas
Top Contributor
80 reviews 80 reviews
35 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed October 17, 2014

I made my reservation in December 2013 for an October 3 day stay. I'd booked a king terrace room with canal view. When I arrived I had to wait until 4:30 before my room was ready. I knew something was amiss when I was able to finally check in and given a second floor room key. It was a very... More 

Was this review helpful? Yes 1
ICC-Hotel_Rep, Manager at UMass Lowell Inn & Conference Center, responded to this review

Thank you for your comments regarding your stay with us. I looked into the situation and it seemed that the guest in your preferred room did not check out in time. The agent was trying to be accommodating and get you settled into a room so that you could have a place to relax while your room was being prepared.... More 

Providence, Rhode Island
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 12, 2014

I visited the UMass Lowell Inn & Conference Center from October 11th to October 12th, 2014. We arrived around 9 PM and were greeted with a friendly front desk attendant and spacious lobby. There was also a nice restaurant and nearby lounge areas. Unfortunetly, there was no room service option available and only limited late night food options were present.... More 

Was this review helpful? Yes
Beverly, Massachusetts
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 17, 2014

This hotel is the only place to stay in downtown Lowell. It is in walking distance to the Lowell Summer Music Series. We went to a show last night. The room is a standard guest room. Sixth floor over looking the parking lot. The room is small with no art on the walls. It has one desk and one night... More 

Was this review helpful? Yes
Canton, Texas
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 16, 2014

I stayed here in late July. The room I had had been renovated but had no "décor"--no pictures at all on the wall! but the view from the window looking down and over this historic town was fabulous. Accommodations were not luxury, but nice, clean, and safe. We needed a roll-away and it was essentially a twin bed--not one of... More 

Was this review helpful? Yes 1
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