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Doubletree Lowell


Doubletree Lowell
Hotel class 4 of 5
50 Warren Street, Lowell, MA 01852
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Traveler Reviews

58% Do not recommend
2.5 of 5 stars 56 reviews
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By trip type
All (56)
[ Date ] [ Rating ]
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1 of 5 stars
Richard_CT 3 contributions
Hartford, CT
Jul 14, 2009 | Trip type: Business, Solo travel New

I stayed at this hotel as a result of a Priceline bid. Prior to arrival, I was not aware it had been sold and was going to be under new management at the end of the month. I only bring that up as it will belong to UMass Lowell, and hopefully it will be off Priceline's roster of hotels. Check-in... more

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2 of 5 stars
Redsox3 4 contributions
Norfolk,MA
Jul 13, 2009 | Trip type: Family New

I stayed here on Valentines Day for a Concert at the Lowell Memorial Auditorium. I originally booked a suite with two double beds, but when we went to the room upon arrival we found that the entire room smelt like smoke, the door and lock were chipped, and there was only one king bed and a sofa pull out bed... more

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1 of 5 stars
tumbleweed22 1 contribution
Vermont
Jul 13, 2009 | Trip type: Friends getaway New
1/1 found this review helpful

Our room was on the 4th floor. This "no smoking room" had a strong cigar smell when we entered the room. We looked around for some glasses to poor some wine in and relax from our long travel. We found glasses but there was cigar ash in one glass and the other was had obviously been used. we called the... more

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3 of 5 stars
CutAbove 6 contributions
South Carolina
Jun 28, 2009 | Trip type: Couples

The hotel was rated 3 stars but at most it was a low 3 star. The cost of our stay was inexpensive due to online price bidding. The property was acceptable, the hotel was clean, the staff was friendly. However we returned to our room one day to find that everything had been moved to a new room due to... more

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3 of 5 stars
randgust 15 contributions
Warren
Jun 26, 2009 | Trip type: Business

Found out "after" we arrived that a) the hotel is for sale, and b) the deal has been reached to sell the facility to UMASS Lowell as a combination of university housing and a smaller hotel facility. That explains a lot. The rooms we were given on the 3rd floor had 'just been rehabbed' which explained the freshly-styrofoamed windows and... more

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4 of 5 stars
leblancj 1 contribution
NY
Jun 25, 2009 | Trip type: Business

I was in town for one night performing at UMass-Lowell campus. As a touring musician, I stay in all sorts of places all around the country. After a long day of travelling, we were welcomed by a friendly and helpful staff at the desk. Our room was very standard and comfortable; nothing special but no complaints. While I was totally... more

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1 of 5 stars
NovaScotiaFaye 1 contribution
Nova Scotia
May 21, 2009 | Trip type: Family

We stayed at the Double Tree - Lowell the weekend of May 1st 2009 and was very disappointing . Not sure if they are on the verge of bankruptcy but the rooms needed small maintenance, some tender loving care. Spiders in our first room coming in through the window. Old pizza box in the second room ( we thought it... more

Nice.
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3 of 5 stars
deenaclaire 19 contributions
westchester
May 12, 2009 | Trip type: Couples

We stayed for 3 nights in a very clean, very comfortable room. The desk staff was very helpful and pleasant, and for the most part, everything went well. I must pick a little bit at the housekeeping staff showing up at 4:00 PM to start cleaning the room - just as we were coming back for a little rest before... more

Management response from
nabi ghanem, General Manager

Thank you for your kind remarks, and I want to extend my appreciation to you for bringing the housekeeping issue to my attention, we have adjusted the schedules to prevent this from happening again. I would like also to extend my apology for the Breakfast; the cooks have been trained on the timing of the eggs in any buffet. They...

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2 of 5 stars
ViewOfTheLake 1 contribution
Boston
Mar 26, 2009 | Trip type: Business, Solo travel

I had a show in Lowell on March 21st and reserved a room for the night of Saturday, March 21st. The rate was $149, pretty steep especially for a standard room with a view overlooking the parking area. Still, I booked the room. When I checked in, it was around 2:30am on Sunday morning and I received my key to... more

Management response from
nabi ghanem, General Manager

I am very sorry for the inconvenience that you have faced in the hotel during your recent visit; it was unfortunate that your room was not at the temperature that it should been. I am especially sorry for the cold and unacceptable response that you received during your Room Service experience. That is definitely not up to our standards. However,...

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3 of 5 stars
aurorah77 1 contribution
Quincy, Massachusetts
Mar 24, 2009 | Trip type: Solo travel

I stayed at this hotel because I was in town to attend a concert at the Lowell Memorial Auditorium. After reading these reviews, I was somewhat apprehensive about what awaited me but my stay was just fine. The hotel is definitely due for a refurb and the handrails inside the bathtub are a little rusted but my room was clean... more

Management response from
nabi ghanem, General Manager

Thank you for your kind remarks, and I want to extend my appreciation to you for bringing the handrails issue to my attention, it was changed since your last stay. Thank you again and have a pleasant day Nabil

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Doubletree Lowell Address

50 Warren Street, Lowell, MA 01852