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Holiday Inn Express & Suites Boston - Cambridge

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250 Monsignor O'Brien Highway, Cambridge, MA 02141
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Holiday Inn Express & Suites Boston - Cambridge
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Holiday Inn Express & Suites Boston - Cambridge
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364 reviews from our community

Traveler rating
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    59
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Boston - Cambridge
See the most recent reviews
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2015

we had a 5am flight out of Logan airport, so we were looking for a hotel closed to the airport, with free parking. This hotel serves the purpose. Very friendly staff and check-in was quick. The room was a decent size and clean. They had a cookie jar at the lobby and 24 hour-coffee/hotwater service as well. Overall, great stay,... More 

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MarkWoodmanGM, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear bookworm6971 - We are so pleased that our location was so convenient for your travels out of Logan Airport. We hope you enjoyed your trip and hope to have you as a guest again soon. More 

Troy, New York
Top Contributor
57 reviews 57 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 22, 2014

We stayed at this hotel b/c it offered free parking and was close to the T. Parking lot is small however, and does fill up at night. i am not sure what they do if the hotel lot is full. We were visiting the Boston area for my 40th birthday. Check in was prompt and fast. The room was very... More 

Was this review helpful? Yes
MarkWoodmanGM, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear jennifer217412 - We appreciate all of your comments and will look to add more varieties of tea to our breakfast. We are happy that our location made it easy for you to utilize the T during your visit. Thank you for choosing to stay with us for your birthday and we look forward to seeing you again soon. And... More 

St. Stephen, Canada
Senior Contributor
26 reviews 26 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 10, 2014

We only stayed here for one night when we went to a concert in Boston. After an initial mix-up at the front desk about our reservations (no fault of the hotel staff...it was a problem with the name on the credit card as the room was booked by someone else for us), we got into our room. I wouldn't say... More 

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MarkWoodmanGM, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear CamperSammyb25 - We certainly understand that you may have paid a higher price on the night of your concert and given our location to the TD Garden and other venues, this is typical of us and other hotels to sell rooms at higher rates. We appreciate your klnd words about our hotel and encourage you to check back with... More 

Alberta, Canada
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed December 6, 2014

The rooms were very clean, large and well appointed. We were very pleased with our visit. The staff was friendly and helpful. They always had snacks available in the lobby eg, apples and flavoured water on tap. Very nice touch. The location was perfect. Close to everything that we were interested in. Would stay here again in a heart beat.

Was this review helpful? Yes
MarkWoodmanGM, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear travelingraysgirl1 - You hit on so many great aspects of our hotel - friendly staff, added amenities, our location - everything that a travelers needs when visiting a new city. We are so happy that you found our hotel easy to enjoy and that we will see you again in the future. Thank you for staying with us and... More 

Ellington, Connecticut
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 5, 2014

We used this hotel to utilize HI express suites extra area. There was a pull out bed but both rooms were tight. I guess this is true of all the Boston area hotels. Parking was free and the staff was nice but the cramped quarters were a surprise. They did have free wifi and an ok buffet breakfast.

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MarkWoodmanGM, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear KevinKell - We thank you for your kind words about your stay with us earlier this year. As it turns out, our guest rooms are some of the largest in the area and we agree that many hotels in the Greater Boston area are smaller due to the size of the city. We look forward to having you as... More 

Minneapolis, Minnesota
Top Contributor
182 reviews 182 reviews
35 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed December 1, 2014

Chose the hotel due to location. Worked out well; close to were we wanted to be, fairly close to downtown and airport, close to bus and metro stops. Close to some shopping and local areas. Checked in for 5 days on Tuesday night. Wifi didn't work on Thursday; a call to the front desk informed us that the wifi code... More 

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MarkWoodmanGM, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear djlund999 - We are sorry that you experienced slower service from our elevators during your stay. You are correct as one of our elevators went down for maintenance right before Thanksgiving. Unfortunately, parts could not be obtained to fix the issue until after the holiday itself and subsequently, there was a delay. Please accept our apologies for any inconvenience... More 

Kingston Parish, Jamaica
Senior Contributor
25 reviews 25 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 30, 2014

Well appointed room on 7th floor. Enjoyed the king size bed, microwave,fridge,clock,cable channels,sofa, reading lamps, hard & soft pillows,complimentary high speed internet . The bathroom was nicely arranged with ample supplies and modern lightening fixtures. The complimentary breakfast seems to have been welcomed as the guests attended In large numbers and consumed copious amounts. There is a $30 advanced that... More 

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MarkWoodmanGM, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear eatafood - We are very happy that you enjoyed your stay with us and appreciate you choosing our location for your vacation. We hope to have you as a guest again in the future. More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 28, 2014

This is the best value for visiting the Boston/Cambridge area. This was a perfect location for a recent family reunion. Hotel is on Rte 28 which connects to the major expressways and the City of Boston. It is also blocks from the dynamic Kendall Square area of East Cambridge. Very helpful staff, especially Meeting/Sales director Matthew Tivnan!

Was this review helpful? Yes
MarkWoodmanGM, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear MeetingPlannerKWolf - It was a pleasure to host your family reunion this summer and we enjoyed having all of your family members as our guests. Matthew was happy to handle all of your needs and requests and we thank you for choosing our hotel as your location to celebrate all of your generations. We hope to have all of... More 

Hafnarfjordur, Iceland
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 25, 2014

This hotel would get an excellent rating from me if it were not for two things. First breakfast is awful. Only paper plates, fork, knives and glasses. The orange juice is watered down alot. In my opinion they should rather skip breakfast than offer what they had. The other is a much smaller issue. We asked the reception staff with... More 

Was this review helpful? Yes 1
MarkWoodmanGM, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear Geir G - Thank you for sharing your comments about your stay with us. We would agree that as a limited service hotel, having to use plastic, recyclable items in our breakfast area, is not the prettiest presentation. But most of our items can be recycled for future use and that is important to us. We thank you for... More 

Santa Cruz, California
Contributor
18 reviews 18 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 19, 2014

I was on 7th floor away from street. It was quiet and comfortable. Room clean and nice. Breakfast is standard holiday inn express fare which I don't really care for. I end up just eating the oatmeal. Staff was friendly and helpful. They arranged a few taxi rides for me.

Was this review helpful? Yes
MarkWoodmanGM, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear MarcSantaCruz - We appreciate your kind words about our hotel and staff. Our team reaches to make sure all of our guests enjoy their time with us and we are happy that our front desk staff was so helpful in getting you around our great city. Thank you for choosing to stay with us and we look forward to... More 

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