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Holiday Inn Express & Suites Boston - Cambridge

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250 Monsignor O'Brien Highway, Cambridge, MA 02141
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Holiday Inn Express & Suites Boston - Cambridge
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465 Reviews from our TripAdvisor Community

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Huntington Beach
1 review
5 of 5 stars Reviewed yesterday NEW

Arrived in Boston during a terrible snow storm without a place to stay. I called and was given a terrific rate for an overnight stay at this hotel. What a wonderful find! The front desk staff were friendly and professional. The room was beautiful, much nicer than I expected for the price. There is a desk with a computer and... More 

Helpful?
Thank 125Cathy7
New York
Level Contributor
203 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

this hotel is real nice. Everything is spotless, and the rooms are beautiful.They have nice furniture,a great big desk with a shelf that pulls out and a swivel chair with arms to sit at if you need to work,and its very modern.Bed is super comfortable and I'm sure ill have a great nights sleep

Helpful?
Thank sanitationgirl2000
Webster, New York
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice clean hotel close to Bunker Hill and other historic sites. Breakfast is typical Holiday Inn fare. Staff is very friendly and helpful. Only down side is the view of the neighborhood. One side is business and the other side is residential.

Helpful?
Thank Thomas W
Ringwood, New Jersey
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I agree with the other reviewers it's not the best hotel but the staff is very nice ..bathroom could be cleaned up a little some peeling paint ..parking lot wasn't ideal but it was ok...I don't think I would stay here again it was medicare not close to walk anywhere either

Helpful?
Thank Jackie S
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear Jackie S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the bathroom condition and parking. We will address these concern.We take all reviews positive and negative very seriously, and... More 

Goffstown, New Hampshire
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here the night before an early morning appointment at Mass General. I was attracted to the close proximity and the good price. However, I was a little concerned about other reviews who reported no parking and the lack of hot water in the morning, but decided to go for it anyway. I called the hotel and spoke to... More 

Helpful?
Thank pickycust0mer
Andrea W, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Thank you for all of your nice words about our hotel. We strive to provide outstanding service and I am so happy to hear we were able to provide it on so many levels. I have your feedback with the team and again thank you for taking the time to provide us feedback! We hope to see you back with... More 

Indianapolis, Indiana
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 3, 2016

We were renting 3 rooms, and arriving in the morning. The staff did their best to get us into our rooms well before check-in time, and even gave us a suite in lieu of one of the regular rooms at no extra charge so that all 3 rooms would be on the same floor. This allowed us to use the... More 

Helpful?
Thank annmarkus
New York City, New York
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 31, 2015

They advertise 40 parking spots first come first serve. I arrived at 11PM and the parking lot was full. But they had an overflow lot across the street at the car wash. Fine with me - free parking is good parking! Room was nice with a separate bedroom and living room with pull out sofa bed. Good size for 3... More 

Helpful?
Thank micheal211
Fall River, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 22, 2015

We stayed at the hotel for a weekend swim meet. It was convenient because it had a fridge and a microwave. The hotel had free parking and free breakfast. What made the stay great was the staff. Semir from the front desk went above and beyond to make sure our stay was comfortable.

Helpful?
Thank Ann J
Andrea W, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Thank you for your kind words about our hotel and especially about Semir! We love to hear nice comments about our team as we pride ourselves in providing excellent service. Thank you for staying with us and good luck in swimming! All the best for a happy 2016! Andrea More 

Petah Tiqwa, Israel
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 13, 2015 via mobile

The hotel located at cambridge. Medium size room. Equiped with small refrigerator and microwave. We look for a hotel with free parking. Science museum 2 min driving. Nice room. Reasonable breakfast. Macdonals 100m away open 24 hours.

Helpful?
Thank rabinovitch
Andrea W, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Thank you for staying with us. We are so happy that your enjoyed your time here. We are so lucky to be so close the Museum of Science. It is a great museum. Come back and stay with us again in the future! Andrea More 

Roseville, Minnesota, United States
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 9, 2015

Exactly what I expect when i travel to a HI Express. Simple no fuss lobby and check in, nice, clean, roomy rooms. Nice bathroom. Clean. And a godd breakfast with good variety. I go away well rested and well fed. What more could one ask for!???!?

Helpful?
Thank Emily S
Andrea W, General Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

This is what I love to hear! So nice to hear you had a great stay with us. I thank you for your kind words about our entire stay! We hope that you will come back and stay with us again! Andrea More 

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