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Holiday Inn Express & Suites Boston - Cambridge

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250 Monsignor O'Brien Highway, Cambridge, MA 02141
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Holiday Inn Express & Suites Boston - Cambridge
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414 Reviews from our TripAdvisor Community

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Traveler rating
    122
    191
    68
    29
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After a horrendous room stay in Niagara I was very happy to be sleeping on our last leg of the Tour group night in a well known & respected group such as holiday Inn. As mentioned it never disappoints & having a desk is a nice touch - its better than having a sofa with coffee table - my opinion... More 

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Pennsylvania
Level Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We were visiting Tufts and decided to stay here although we had never stayed at a Holiday Inn before. I was very pleasantly surprised. The rooms were clean and spacious and they offer free breakfast. The front desk staff was very helpful, including directing us to the running path along the Charles River. I really enjoyed our brief stay here.... More 

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Cherry Hill, New Jersey
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Yes the parking is free. Problem is they have 40 spaces for 112 rooms. So overflow is supposed to park in the car wash lot across the street. Nowhere near enough spaces. We came back at 9:45pm and it was 10:30 when the security guard moved his car to make room for ours (too bad for the 3 cars behind... More 

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Jamestown, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very poor parking. Pre-packaged breakfast food, but it was free. In-room refrigerator did not work. Clerk at check-in unfriendly. Room needed maintenance Fairly good location to downtown Boston and our destination.

Was this review helpful? Yes 1
Miami, Florida
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Free parking !!! Need I say more in Cambridge. Short walk to Green Line T. Not a lot to do around the hotel but the price is reasonable, rooms are BIG. Free breakfast. Hard to find this combination in Cambridge. East Cambridge is not glamorous but this hotel is very good for a business stay.

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear Luis R, Thank you for taking the time to share your review about your recent stay. Thank you for noting our free breakfast and parking. We are also glad that our location was convenient for you. However, it is with utter regret to know that you are not thoroughly impressed with the service you received from our hotel staff.... More 

Boston, Massachusetts
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Best for business travelers who need to be in this Cambridge/Boston area. Not an attractive building and not an attractive location, but rooms are large and well-equipped for business travelers especially. Rooms are clean, but elevators are very slow and need a good scrubbing. Breakfast is typical. Staff are friendly. Free parking is a nice plus.

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear RM C, We welcome feedback especially from our valued guests like you. It is nice to know that you liked the rooms. Please allow me to apologize for the inconvenience you had on some aspects of your stay. Rest assured that your comments will be looked into. We appreciate your feedback as this is our best resource for improving... More 

New England
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

- 2 T stops down from TD Garden. 1 T stop from Museum of Science. On Green line (earlier review someone posted redline mistakenly). - free but limited parking - arrived at 9:30 AM and got last spot. Get a parking permit at arrival even if room not ready- thanks Holiday Inn - saved $ money at museum - breakfast... More 

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Birmingham
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arrived late and out of college term.10 minute walk to amenities as hotel doesn't have these. Place is OK, but just can't get excited by the hotel. Shower was a big but a bit weird, including a mobility chair in every room that me and colleagues stayed in, didn't feel particularly clean.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Boston - Cambridge, responded to this review

Dear El S, Thank you very much for taking the time to share your experience with us. We are glad that you found our hotel location convenient to your needs. On the other hand, we regret to read that the condition of the bathroom did not live up to your expectations. Rest assure you that all the points you've shared... More 

Baltimore, Maryland, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed two nights in one of the cleanest hotel rooms I've ever seen. The staff was exceptionally friendly and helpful. The hotel was convenient and, while located on a fairly busy street, very quiet. All in all, a terrific value.

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Dronfield, United Kingdom
Level Contributor
126 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is easy to find and within minutes of all attractions in Boston. The real plus points are that it has parking on site for free and the area around it is well lit and perfectly safe for walking. The parking enables you to go farther afield to see places outside Boston and know you have a parking space on... More 

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