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Sheraton Commander Hotel

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16 Garden St, Cambridge, MA 02138
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Sheraton Commander Hotel
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15 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
Level Contributor
52 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I generally don't expect much from Sheraton hotels. They are typically run down hotels with poor service. Not this one. Not at all. The hotel is charming. It is a red brick building that seems totally in its place near Harvard Sq. The lobby, although small with almost no working space, is very lovely and not at all bland. So... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Sylvainautourdum, I'm happy we exceeded your expectations and it's great to hear you enjoyed your visit to Cambridge. We look forward to seeing you return soon. Warmly, Michael Guleserian General Manager More 

Albany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed there for 12 days. The hotel is located 5 minutes walk from Harvard Sq. The location is great because it is close to everything, but far enough to have a quite night. The room was nicely clean and the staff attentive.

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Emilsen S, Thank you for taking time to write an online review. I'm glad you found our location great for your needs. It was nice to read that you enjoyed your room and our service. Please come visit us again soon. Warmly, Michael Guleserian General Manager More 

british rover
Level Contributor
107 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in a corner room, pleasant leafy view to the rear, sumptuous bed, well proportioned, attentive staff, certainly preferred over more modern and generic hotels, this place is incredibly unassuming, doesn't scream anything in particular save understated solidity and comfort. Free Wifi.

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear parmatom, Thank you for your online comments. I'm glad you liked your room and our comfortable Sheraton Sweet Sleeper Beds. Thank you for choosing the Sheraton Commander for your visit to Cambridge. We look forward to seeing you return. Warmly, Michael Guleserian General Manager More 

Toronto, Canada
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are staying in Cambridge, this is a great hotel! It is less than a ten minute walk to Harvard Square and the T. We really enjoyed our stay at this hotel and found the staff exceptional. We were celebrating the birth of a new family member as well as a birthday and the staff really did a good... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Sebastian C, Thank you so much for your TripAdvisor review. It's nice to hear you had a memorable experience at our hotel. I'll be sure to share your comments to my team. They do a great job every day. they'll be very happy to hear your kind words. Warmly, Michael Guleserian General Mansger More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

I stay here frequently when in Cambridge for business. The hotel has a great location, easy walk to MBTA stops, Harvard, restaurants, even walking along the Charles River. The staff are really great and the hotel does the Green Choice program to make your stay environmentally friendly. They completed a recent renovation to all rooms and I really like the... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Kevin G, Thank you for taking time to review our hotel. It's great that we are your hotel of choice when doing business in the area. It's nice to see that you like our new rooms and keep coming back. We look forward to seeing you soon. Warmly, Michael Guleserian General Manager More 

Webster Groves, Missouri, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of my most enjoyable stays in a "big city" hotel. Charming. Great service. Great area and comfortable walking distance to Harvard Square. Thoroughly enjoyed. Will not look elsewhere on next trip to Boston

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Steve D, Thank you for your TripAdvisor review! It was so nice to read that you enjoyed your trip to Cambridge and that our hotel added to your experience. Thank you for choosing the Sheraton Commander. Please come back to see us soon. Warmly, Michael Guleserian General Manager More 

San Francisco, California
Level Contributor
90 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here while on business in the Boston area. The hotel was nice and I had dinner in the restaurant one of the nights and the food was good. It was a little bit out of the way for me but it was Labor Day weekend and I think everything else was booked up. I probably wouldn't stay here... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Chris M, Thank you for choosing the Sheraton Commander Hotel for your visit to Boston. I'm glad you enjoyed our restaurant Nubar. We hope you will visit us again should your travels bring you to Cambridge. Warmly, Michael Guleserian General Manager More 

Connecticut
Level Contributor
221 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've traveled to Cambridge and Boston annually for years, trying various hotels. The Sheraton Commander is the only one we use now, and it just keeps getting better. Unlike another prominent and unaccommodating hotel in the Harvard Square area, all the rooms at the Commander are spacious, easy to move around in, and big enough for a rollaway bed, if... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear ConnecticutLocavore, Thank you for your wonderful TripAdvisor Review!! I'm so happy that you continue to choose the Sheraton Commander as your home away from home when visiting Cambridge. I'm happy to hear that you like our newly renovated rooms and our warm and caring service. I'm glad that you were able to take advantage of the Sheraton Club Lounge... More 

Locust Valley, New York
Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really enjoyed this hotel very much, the staff was great, restaurant very good, and it had the feel of an old apartment building . the neighborhood is fantastic and the location is great. 5 minute walk to the train station. the room was spacious and updated , modern I would stay here again.

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear wlke, Thank you for your TripAdvisor Review! It's great that you liked our newly renovated rooms. Thank you for your comments about our service. I'll be sure to share your feedback with my team. We look forward to seeing you return soon. Warmly, Michael Guleserian General Manager More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed 8 nights in this hotel and I had a wonderful experience. The bed was very comfortable, the room's size was good, but most importantly the service was top notch. I would recommended it to anyone.

Was this review helpful? Yes
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear AirNezto, Thank you for your wonderful review of the Sheraton Commander Hotel. I'm happy you chose us for your home away from home and that you enjoyed our rooms, our beds and our service. Please come visit us again soon. Warmly, Michael Guleserian General Manager More 

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21 photos of this hotel

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