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Sheraton Commander Hotel

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16 Garden St, Cambridge, MA 02138
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Sheraton Commander Hotel
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Sheraton Commander Hotel
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418 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Silicon Valley
Contributor
16 reviews 16 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I grew up in Cambridge not far from Harvard Square and thought this would be a great location to stay for a visit. Just steps from both Harvard Yard and the Red Line subway into Boston, it exceeded my already high expectations. It is far from new and not one of Boston's flashier hotels, but that is part of the... More 

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear RichGSiliconValley, Thank you for choosing the Sheraton Commander for your return to Cambridge. It's nice to see you were able to reconnect with your old neighborhood. It's great that you liked our hotel's charm, location and history. We look forward to welcoming you back the next time you are in the area. Warmly, Michael Guleserian General Manager More 

McLean, Virginia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Centrally located within walking distance tp Harvard University. The service is excellent and the staff very courteous. The hotel shows signs of aging so do not expect much in that regard but it is clean. Parking is expensive at $31 per night but the Boston subway (MBTA) is a short distance - take the red line from the Harvard Station... More 

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear WorldTraveller 010111, Thank you for your online review from your stay with us. It was nice to read that our proximity to Harvard and ease of visiting Boston using the T worked well for your visit. Thank you for your kind words about our service and employees. We look forward to seeing you return soon. Warmly, Michael Guleserian General... More 

Parsippany, New Jersey
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel with lots of character. Easy walk to local Cambridge restaurants and local spots. Rooms are comfortable and the suites are roomy and spacious. Elevators are a bit cramped, but overall a great stay.

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear DeBeCe, Thank you for taking time to offer online feedback from your recent visit with us. It's great to hear you had a memorable experience with us. I'm glad our proximity to shops and restaurants worked well for your stay. We look forward to seeing you again soon. Warmly, Michael Guleserian General Manager More 

Porthcawl, United Kingdom
Top Contributor
52 reviews 52 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was fortunate enough to be attending a week's course at Harvard and the organisers arranged this hotel. It was just as I expected. Staff were extremely friendly and efficient. Room had olde worlde charm with all mod cons. Location was excellent with just a short walk to the University each day. If you do nothing else in this hotel... More 

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear DaiJEvs, Thank you for your TripAdvisor Review. I'm happy to hear our location was great for your meeting with Harvard. Additionally, I'm glad you had a chance to have one of our omelettes from our restaurant, Nubar. We look forward to seeing you again soon. Warmly, Michael Guleserian General Manager More 

Amsterdam, The Netherlands
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I sepnt the last 3 nights at the Sheraton Commander Hotel in Cambridge (MA), and I cannot say it was a bad hotel, but for the price (around 200$/night), I would have expected a bit more. To start with, make sure you bring a credit card when you arrive. The ask for one and they withold 50$ for 'incidents', that's... More 

Was this review helpful? Yes 3
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear ester_e_mingot, Thank you for the online feedback from your recent visit with us. I'm glad to read that you liked our location, our comfortable Sheraton Sweet Sleeper beds and had a memorable experience in our restaurant, Nubar. Feel free to contact me regarding our policy regarding establishing credit for incidental charges. I'd be happy to clarify any questions you... More 

Seattle, Washington
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 23, 2015

I stayed here while attending an invited event at Radcliffe, which is about one block away. The location is superb for anything Harvard, and most anything Cambridge, only a few blocks from Harvard Square and the 'T'. The hotel has been there forever, but my room was nicely updated, with only a few oddities left over from an older time.... More 

Was this review helpful? Yes 2
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Eric D, Thank you for your online review of your recent stay with us. I'm glad to read that our location was ideal for your meeting at Radcliffe. Thank you for dining in our restaurant, Nubar. I'm happy to hear you had an enjoyable stay. Please come visit us again soon. Warmly, Michael Guleserian General Manager More 

Wilmington, DE
Contributor
13 reviews 13 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 22, 2015

My wife and I stayed here while in Cambridge over a recent weekend. Boston was a winter wonderland. The Sheraton was a very comfortable warm place. Service was good. The room we stayed in had recently been renovated. It was nice. The bed rivaled the heavenly bed. My only small minor complaint was the heater was inconsistent .. sometimes it... More 

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear GolfGuy777, Thank you for taking time to offer feedback from your recent stay with us. I'm happy to read that you liked our location and loved our Sheraton Sweet Sleeper Beds. Also, it was nice to hear that you enjoyed the service and food in our restaurant, Nubar. We look forward to welcoming you back the next time you... More 

New York, New York
Top Contributor
58 reviews 58 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 5, 2015

Given the very reasonable nightly rate of $139 we paid over the holidays, I must say that I thought this hotel represented great value. It's too bad the Suite Nights rewards I redeemed only yielded a junior suite, which I probably would have received anyway because of my SPG Platinum status. But the corner room was clean and spacious with... More 

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear travelererhnl, Thank you for taking time to write a review from your stay with us over the holidays. I'm happy to hear you had an enjoyable stay and you liked the room, our location and our value. We look forward to seeing you again the next time you visit Cambridge. Warmly, Michael Guleserian General Manager More 

Millersville, Pennsylvania
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 29, 2015

About 2 years ago I gave this hotel a 'not so good' rating but after staying there again my opinion has charged for the better. My wife and I stayed at the Sheraton Commander for 6 days over the Christmas holidays. I believe the new staff and their concern and friendliness were the main factors that changed my opinion. They... More 

Was this review helpful? Yes 2
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Greg M, Thank you for returning to our hotel despite having an experience that did not meet your expectations on your previous visit. I'm happy to read that our hotel and service dramatically improved from your last visit. We always try to improve our service. It's great that you were able to take advantage of the Club Lounge and... More 

Peekskill, New York
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 21, 2015

The Sheraton Commander Hotel is an elegant place to stay in Cambridge, MA. An old hotel with a long history that has been updated in a beautiful way ... Rooma are great and comfortable. We enjoyed every minute of out two nights stay.

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear MALamb2014, Thank you for taking time to review your recent stay online. It was nice to read that you liked our historic yet modern property. I'm glad you enjoyed your experience with us. We look forward to seeing you again soon. Warmly, Michael Guleserian General Manager More 

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