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All 17 Cambridge hotels

Sheraton Commander Hotel

16 Garden St, Cambridge, MA 02138
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Ranked #16 of 17 hotels in Cambridge
A recent review
5 of 5 stars reviewed yesterday
Tammie0140 Pittsburgh, Pennsylvania
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376 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Pittsburgh, Pennsylvania
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We came in after a 12 hour drive from Pittsburgh. We arrived on a Sunday evening with our daughter and we were moving her in to law school the next morning. First of all so many times even with google directions it is easy to pass a hotel, especially in a city because they don't have an adequate sign. Their... More

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Encinitas, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Sheraton Commander for 5 nights in August for a sightseeing and college trip. We loved the location, a 5 minute walk to the subway at Harvard square. We did not even rent a car, just used the subway. The hotel was beautiful, full of old charm but with all the modern amenities. We used the club... More

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Jill N, Thank you for choosing the Sheraton commander for your college/sightseeing trip. I truly appreciate your kind comments about out hotel, location and service team. It's great to hear you were able to take advantage of our Sheraton Club to begin each day. Please come visit us again soon. Warm regards, Michael Guleserian General Manager More

2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Stayed here when visiting Cambridge for a wedding. Overall, the hotel is acceptable but very pricey for the facilities it offers. It has no pool, some of the smallest elevators (especially the doors) that I have seen and limited restaurant selection. The rooms are OK. The main attraction of the hotel is its location, within walking distance of the Harvard... More

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Chandra S, Thank you for offering feedback from your recent visit. Thank you for recognizing our team and our location. We hope you will come back and visit us again. Please be sure to look for special rates on the special offers page of our website. Warm regards, Michael Guleserian General Manager More

White Plains, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

From the minute we checked in, the staff was so accommodating. They helped us plan our transportation, including train rides to the colleges we went to visit. Not only did they verbally tell us, but they printed out Maps and walking/train directions. They accommodated us with every request. The room was spotless! We had a suite with access to complementary... More

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Alexis S, Thank you for your wonderful review of the Sheraton Commander. I'm glad you had a great experience at our hotel. We look forward to welcoming you back the next time you visit Cambridge. Warmly, Michael Guleserian General Manager More

Wilmington, Delaware
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to admit my stay was not on my dime. I was here for 4 nights while attending a conference a Harvard. The location is great - just a few lovely blocks away from everything. I found the hotel to be very quiet and peaceful. My room ( a double, no kings left) was fine for me and would... More

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear IGot2Babe, Thank you for your TripAdvisor review. I'm glad you enjoyed your experience with us. I'm happy to hear that our location worked well for your trip and that you had a restful night in our Sheraton Sweet Sleeper beds. Maybe the next time you visit you may choose to dine in Nubar, our signature restaurant. Please come again... More

Tampa, Florida
Top Contributor
61 reviews 61 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Came on a three day conference at Harvard. When I walked in I knew there was going to be a bit of a suboptimal experience as there were two women at front desk with no customers and neither looked at me as I approached the desk. After about 15 seconds standing there one looked up and said "over here" without... More

Was this review helpful? Yes 4
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear TravelMaster6456, Thank you for offering honest feedback from your recent stay with us. I'm sorry we did not meet your expectations in regards to arrival welcome. Please contact me at michael.guleserian@sheratoncommander.com so I can learn the specifics of your experience and understand better how to correct any service issues that may exist. Warm Regards, Michael Guleserian General Manager More

Loch Arbour, New Jersey
Top Contributor
75 reviews 75 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just spent two nights here and was very pleased in a number of ways. The staff and service couldn't have been better (my AC wasn't working when I returned to my room. A maintenance man came within a few minutes and changed the battery), room was nice and comfortable and has a Starwood member I had access to the Club... More

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Marygo3, Thank you for your TripAdvisor review! Thank you for recognizing our team and the service they provide. It's great that you were able able to take advantage of our Sheraton Club Lounge. We recently upgraded the room and the food offerings. I'm glad you enjoyed it. We look forward to our room renovation beginning in the 4th quarter... More

Buenos Aires, Argentina
Contributor
19 reviews 19 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for three weeks while studying at Harvard. Not fancy, not cool, but certainly reliable. Quite good mid range option. Attentive hotel staff. Good bar & restaurant downstairs. Club lounge perhaps a bit small, but it will do. Elevators and hotel entrance a bit dated.

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Tomas Q, Thank you for offering feedback from your 3 week stay at our hotel. Thank you for your comments about our friendly team. I'm glad you had an opportunity to dine in our restaurant, Nubar. We look forward to you coming back. Warmly, Michael Guleserian General Manager More

San Francisco, California
Top Contributor
111 reviews 111 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came back to the Sheraton Commander for the second time, and were basically happy with it, although less so. Our room was dreary and dark, but the mattress and pillows were very comfortable. The A/C sounded like a washing machine on its spin cycle. A note on our bed indicated that they are going to be doing a renovation... More

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear 1karen1, Thank you for taking time to give feedback from your stay at the Sheraton Commander. I'm glad you enjoyed your stay and were able to take advantage of the Sheraton Club Lounge. We recently upgraded the room and the food. It's nice that you have seen the improvement. Additionally, I'm glad you had a restful sleep in our... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My recent stay at the Sheraton Commander was fine, but not great. As a regular returning customer, you would think that they would want to make me happy.... not the case. The room I was assigned, was oddly configured, without enough room for me to stretch daily, so I wanted a different room. I have been here many times, this... More

Was this review helpful? Yes 2
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Charles Chip M, Thank you for your online review and your continued loyalty. Thank you for your comments about our clean hotel and courteous staff. I'm sorry the room was not what you had expected. Feel free to contact me directly at michael.guleserian@sheratoncommander.com for further assistance with room assignment availability for the next time you visit . Warm regards,... More

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Additional Information about Sheraton Commander Hotel

Address: 16 Garden St, Cambridge, MA 02138
Phone Number:
Location: United States > Massachusetts > Cambridge
Price Range (Based on Average Rates): $$$
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Also Known As:
Sheraton Cambridge
Cambridge Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#13 Family Hotel in Cambridge
Official Description (provided by the hotel)
The Sheraton Commander is a Harvard Square landmark on Cambridge Common. Our luxurious hotel is by Fenway Park, Freedom Trail, and downtown Boston. We have elegant event space for wedding & meetings. ... more   less 
Number of rooms
175

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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