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Sheraton Commander Hotel

16 Garden St, Cambridge, MA 02138
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Sheraton Commander Hotel
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Sheraton Commander Hotel
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407 reviews from our community

Traveler rating
    140
    157
    62
    37
    11
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98
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169
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peekskill, New York
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Sheraton Commander Hotel is an elegant place to stay in Cambridge, MA. An old hotel with a long history that has been updated in a beautiful way ... Rooma are great and comfortable. We enjoyed every minute of out two nights stay.

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear MALamb2014, Thank you for taking time to review your recent stay online. It was nice to read that you liked our historic yet modern property. I'm glad you enjoyed your experience with us. We look forward to seeing you again soon. Warmly, Michael Guleserian General Manager More 

Princeton Junction, New Jersey
Senior Contributor
35 reviews 35 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the continental breakfast was good. Had a two bedroom which was neat and clean. There was no fridge in the room and the sofa bed did not pull out which we were told it was a sleeper sofa. The one bartender was quite rude to use so our party of seven left he bar.. their loss.

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Tollybutler, Thank you for taking time to offer feedback from your recent stay with us. It's nice to hear you liked your room and breakfast. Please contact me directly at michael.guleserian@sheratoncommander.com so I can learn more details about your experience in our bar so I will understand better what improvements may need to be made. Warm regards, Michael Guleserian... More 

Oakland, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel was near a conference I attended and I could walk back at night, alone and felt very safe. Wonderful location to the university as well. After a long day, I sat in the bar area by a fire and ordered a delicious, fresh and healthy dinner. Didn't feel in the least bit awkward even tho alone...even met a... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Suki D, Thank you for your online review of our property. It's nice to hear you had a great experience and felt comfortable in our hotel and our neighborhood as a single traveler. We look forward to welcoming you back the next time you visit Cambridge. Warmly, Michael Guleserian General Manager More 

Brighton, Michigan
Top Contributor
94 reviews 94 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 18, 2014

The Sheraton is in the perfect location to be near Harvard Square and all the places to eat and have fun in Cambridge. The hotel has a great staff that is willing to anything for you to make your stay the best it can be. The rooms are in good condition and the beds comfortable. The club level is worth... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Douglas C, Thank you for taking time to give feedback from your stay at the Sheraton Commander. It's great to see you liked our location and you found our team to be very helpful. I'm glad you had an opportunity to take advantage of the Club Lounge and it's amenities. We look forward to welcoming you back the next... More 

Cambridge, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 18, 2014

This is very conveniently located for Harvard visit. Early check in and late check-out possible at the discretion of the reception. I used both facilities without much hassle. They have a very efficient left luggage facilities -even you can get a separate arrangement for leaving your laptop bag -you did not have to ask for it. As a part of... More 

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear PS_JU, Thank you for choosing the Sheraton Commander. I was happy to read that our location and service exceeded your expectations. Thank you for your comments and we hope to see you again soon. Warmly, Michael Guleserian General Manager More 

Senior Contributor
49 reviews 49 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 5, 2014

It is so centrally located that you can walk to all major institutions in Cambridge. The rooms are functional and clean. The coffee maker in the room provides Starbucks coffee too. However the staff are far from helpful. The front desk told me to wait on checking in as the room was being cleaned. After one and a half hours... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear momikku, Thank you for taking time to offer feedback from your stay at our property. I'm glad our location worked well for your needs. I have shared your comments with my team who will make sure information is property communicated to all shifts. We look forward to seeing you return the next time you visit Cambridge. Warmly, Michael Guleserian... More 

Mars, Pennsylvania, USA
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 3, 2014

This hotel is the worst I've stayed at in the area, bar none. It is in desperate need of a renovation which I hear is coming in the spring of next year. I will gladly give the hotel a shot in the new year, and if relevant write a new review. However, as someone who travels to the area every... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Simon P, Thank you for taking time to offer honest feedback from your recent stay with us. We have started our room renovation and hope to have all rooms renovated by April 2015. Feel free to email me directly at michael.guleserian@sheratoncommander.com so I can learn more specifics of your experience and work towards correcting any issues that may exist.... More 

Chicago, Illinois, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2014

The location of this hotel is wonderful for Harvard Square and Harvard University. The issue is, as a vintage hotel, most elevators are tiny and the weight can be long to get up and down. Rooms are also small, but a renovation is about to get underway so give this hotel a chance in another year or so and I... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Paul L, Thank you for taking time to offer feedback from your recent visit. I'm happy to hear our location works well for your needs. We are currently renovating our rooms and hope to be complete by April. We look forward to welcoming you back the next time you are in town. Warmly, Michael Guleserian General Manager More 

Woodbridge, Connecticut
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 2, 2014

We have stayed at this hotel several times and it has always been pleasant. It is right on the Harvard campus across from Cambridge Green so the location is terrific. Rooms are a good size with nice windows that actually open and it is quiet. The beds are really comfortable. The bathrooms are small but they are clean and the... More 

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear NJNora, Thank you for your online review. I'm happy to hear you enjoyed your visit with us. Thank you for your comments about our hotel and service team. We look forward to welcoming you back soon. Warmly, Michael Guleserian General Manager More 

ny
Top Contributor
76 reviews 76 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 2, 2014

Stayed here during August 2014 for a couple of nights. We were upgraded to the club floor which was great. The afternoon food was very good and the breakfasts were good too. They had lots of great snacks out during the day and great coffee machine to make capachino during the day. Our room was very roomy. It was two... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear NyCindy, Thank you for your online comments. I'm happy to see you enjoyed your visit and were able to take advantage of our Sheraton Club Lounge. I'm glad you liked our rooms. We are currently renovating our rooms to make them even better. We look forward to seeing you again soon. Warmly, Michael Guleserian General Manager More 

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Additional Information about Sheraton Commander Hotel

Address: 16 Garden St, Cambridge, MA 02138
Phone Number:
Location: United States > Massachusetts > Cambridge
Price Range (Based on Average Rates): $$
Number of rooms: 175
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Also Known As:
Sheraton Cambridge
Cambridge Sheraton
Hotel Style:
#9 Family Hotel in Cambridge

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