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Sheraton Commander Hotel

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16 Garden St, Cambridge, MA 02138
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Sheraton Commander Hotel
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Sheraton Commander Hotel
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433 reviews from our community

Traveler rating
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    172
    65
    37
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is a typical 1920s travellers hotel. There has been a recent renovation, probably in wallpaper that is too dark for most rooms. I had a corner room on the 4th floor with two exposures so was very happy. Room service breakfast was perfect, poached eggs perfectly cooked and warm, and on time!! Very pleasantly surprised. On of the... More 

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Unionville, Pennsylvania
Contributor
11 reviews 11 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel for a family reunion and took six rooms. The rooms are comfortable with plenty of space to move around. The bathroom was well appointed and very clean with a vanity outside of the shower/toilet area. We ate several times in the hotel and ordered room service once. We asked for suggestions for places to eat when... More 

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear tortrefarm, Thank you for choosing the Sheraton Commander for your family reunion. I'm so pleased that our hotel worked well for your entire family. It's great you were able to dine in our restaurant, Nubar several times and that our service team made you feel at home. Please come see us again soon. Warmly, Michael Guleserian General Manager More 

New Haven, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Amazing little hotel. This is not your traditional Sheraton where everything looks the same. Its a cute little hotel right in the heart of Harvard!!! The ladies at the front desk were fantastic. There were two Stephanie's that worked the night we checked in. They made our trip, so helpful, funny and kind. The club lounge was a huge hit... More 

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Kelly M, Thank you for your wonderful review. I am so happy you loved our unique hotel. We too love the historic nature of our building. I'm glad you enjoyed our Sheraton Club Lounge and that you found our service to be warm and personalized. We look forward to seeing you again soon. Warmly, Michael Guleserian General Manager More 

Quezon City, Philippines
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was a very exciting trip and staying at this hotel. I especially loved their restaurant . The room was good. I was just surprised at the narrowness of the elevator. The staff were great. Overall, I loved my stay there.

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Candymountain0213, Thank you for taking time to offer feedback from your recent stay at the Sheraton Commander. I was excited to read that you loved your stay, our service and our restaurant Nubar. Please come visit us again soon. Warmly, Michael Guleserian General Manager More 

Santa Fe, New Mexico
Top Contributor
63 reviews 63 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean, comfortable, well appointed and surprisingly quiet for the middle of the Harvard area - right across the street! As SPG members the club lounge with free breakfast and evening snacks were perfect in order to make it out the door for full days. The restaurant looked to have a nice menu, though we did not dine there. One thing... More 

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear tigerlilykelly, Thank you for taking time to write an online review. I'm happy to read that our location at Harvard Square was ideal for your needs. It's great you were able to take advantage of our Sheraton Club Lounge for breakfast, a snack or just to relax. Please come see us again soon. Warmly, Michael Guleserian General Manager More 

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed five nights at the Sheraton Commander and was quite impressed with the cleanliness and attention to detail of the property. It's about a five minute walk to Harvard Square. My room had all the comforts of home and the bed/pillow was very comfortable. I used the gym several times in the morning which allowed me to keep... More 

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Anthony L, Thank you for the wonderful review on TripAdvisor! I'm glad you found our hotel's location at Harvard Square great for your trip. It's nice that you had the opportunity to work out in our Sheraton Fitness to get you going each day. I'll be sure to share your comments with my team. We look forward to seeing... More 

Princeton, New Jersey
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

To dispense with the essentials, this is a fine hotel, ideally located near Harvard, with reasonable rates, very comfortable beds, a creative bartender, delicious food, your select newspaper delivered to your door - what more can I say? The only flaw is that the bedside lights are not very bright for readers like us, and there's nothing you can do... More 

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Don620, Thank you for your TripAdvisor review. I'm glad you enjoyed our hotel, location and bar. I'll be sure to consult with my engineering team in regards to the thermostat in your room. They all should regulate the temperature that you set. We'll correct and issues that may exist. Warmly, Michael Guleserian General Manager More 

Burlington, Vermont
Top Contributor
55 reviews 55 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a comfortable stay at the Sheraton Commander. I really like that the location is just outside of Harvard Square. It's away from all the craziness but close enough to access everything. Our room was quite pleasant with old world style mixed with updated accents. This may sound like a minor thing but the two best things about the... More 

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Not_from_here617, Thank you for your TripAdVisor review. It's great to read that you liked our hotel and our updated rooms. We'll also make sure we fix the minor issues you saw in your room. We look forward to welcoming you back to the Commander the next time you are in Cambridge. Warmly, Michael Guleserian General Manager More 

Phoenix, Arizona
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here while attending a seminar at Harvard and had a very nice stay. Keep in mind that this is an older hotel and the rooms are smaller including the bathrooms, but the decor is current and it had nice amenities. My bed was very comfortable and I had decent speed with the in room WiFi. The elevator near... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Tom S, Thank you for taking time to offer online feedback from your recent visit to the Sheraton Commander. I'm glad you enjoyed your stay in our newly renovated rooms. Thank you for your comments about our friendly staff. I look forward to welcoming you back the next time you visit. Warmly, Michael Guleserian General Manager More 

Marietta, Georgia, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

We were in Cambridge to visit our daughter with family and had 3 rooms. I arrived on my birthday and there was a welcome bottle of wine. They provided a vase for us to a bouquet of flowers. The newly remodeled rooms are great, the staff was friendly and very helpful. The club room is like being at home. They... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Stephen S, Thank you for taking time to write an online review. It's great that you had another memorable experience at our hotel. I'm glad you had a fun birthday weekend with your family. We look forward to your next visit. Warmly, Michael Guleserian General Manager More 

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