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All 17 Cambridge hotels

Sheraton Commander Hotel

16 Garden St, Cambridge, MA 02138
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Ranked #16 of 17 Hotels in Cambridge
A recent review
5 of 5 stars reviewed 4 weeks ago
FirstTimeTraveler9 New Delhi, India
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387 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel in Cambridge area, with a short walk to Harvard Square & Harvard University. Also, Boston downtown & Fenway Park are at a short drive. The staff is nice & service is prompt. This is a nice small hotel located in very peaceful surroundings.

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear FirstTimeTraveler9, Thank you for the TripAdvisor Review of your stay at the Sheraton Commander. I was pleased to read that you liked our service team and our location was central for your needs. Please come visit us again soon. Warmest regards, Michael Guleserian General Manager More

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 4 weeks ago

A recent stay at the Sheraton Commander in Cambridge MA for a 45th wedding anniversary celebration was way beyond what we expected and above what other hotels would likely do! We were greeted with the news that we had been upgraded to a junior suite which included access to the Club Lounge with snacks, beverages and complementary continental breakfast. Upon... More

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear CDma1946, Thank you for choosing the Sheraton Commander for your 45th anniversary celebration. I'm happy to read your experience was memorable. We look forward to seeing you again the next time you are in the area. Warmly, Michael Guleserian General Manager More

Delhi
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Average hotel in great location. Was there at start of term, so heaving with students and their doting mummies and daddies, and had to wait wait wait to checkin, which is always a pain. Others seemed to get their rooms before me. Rooms fine, lifts creaky, staff generally nice enough. Nothing special. Pricey. Breakfast not included, but a short walk... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear HalfGlassFool, Thank you for your online feedback. I'm happy to read that you liked our location, and service. We look forward to seeing you again the next time you visit Cambridge. Warmly, Michael Guleserian General Manager More

Kolkata
Contributor
17 reviews 17 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for one night had a very comfortable stay. Breakfast was very good and sumptuous. The hotel is very close to Harvard Square and Harvard Yard. Harvard Square is a very lively place with a number of eating places. One can take the subway from Harvard Square to the heart of Boston and visit all the tourist attractions. The Museum... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear anindo60, Thank you for your review of the Sheraton Commander. I'm glad you had a wonderful stay and our location worked for your needs. We look forward to welcoming you back the next time you are in the area. Warm regards, Michael Guleserian General Manager More

New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It looks like an old apartment building (it was, built in 1927). And the neon sign on the roof that says "Sheraton Commander" looks a bit cheesy (the building was known as the Commander before it became a hotel), but it's a nice, comfortable, convenient place to stay. The cost? Eh, a little on the expensive side. But it is... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Mark Ruck, Thank you for offering feedback from your recent visit. I was happy to read our location was convenient for your needs. We look forward to seeing you return soon. Warmly, Michael Guleserian General Manager More

Midlands, UK
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

OK - plus points.... Comfortable bed - I slept well. Reasonable breakfast - I ate well. Location, good. Lady on check-in desk was humorous and friendly. Ummm, what next...? I Can't really say much about Traffic noise in the room, as that's the location (on a road) - and I'm sure it wasn't the hotel that set off a car... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear TiggerW Thank you for your online feedback. It's great to read that you has a restful sleep in our Sheraton Sweet Sleeper Beds and that you liked our breakfast, location and service. I'm happy to say that we will begin renovating all of our guestrooms in late November. We look forward to welcoming you back to see the positive... More

Ceske Budejovice, Czech Republic
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed there while on business at Harvard and my review of this hotel is in line with other reviewers. The location is fantastic, I was very happy to be able to walk to Harvard and to have many eating options in close vicinity. My main criticism has to do with the customer service. I felt like I was interrupting... More

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Daniel R, Thank you for offering feedback via TripAdvisor. I'm glad that our location and hotel fit your needs. we appreciate your feedback for improvement as well. I will share your comments with my team and make sure our team's focus is always on out guests. We look forward to seeing you again soon. Warmly, Michael Guleserian General Manager More

1 review
2 of 5 stars Reviewed 5 weeks ago

As a lifetime gold spg member I go out of my way to stay at spg properties. I will not go out of my way to stay at this one again. Starwood needs to close it down and do a top to bottom renovation. The rooms are dark and worn. The bathrooms are old which is okay when they are... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Ken Q, Thank you for taking time to offer honest feedback from your stay at our hotel. I was disappointed to read that we did not meet your expectations. Beginning in mid-November, we will renovate all of our guestrooms with an updated look and feel. Please feel free to contact me directly at michael.guleserian@sheratoncommander.com so I can learn more... More

Portland, Oregon, United States
Top Contributor
192 reviews 192 reviews
60 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 12, 2014

Location, location, location. Conveniently located in the heart of Harvard activities - the Sheraton Commander is a great place to stay if you have any business with MIT or Harvard. Minutes walk from Harvard Square and a plethora of restaurants (as well as a T stop) means you're never far from sustenance or entertainment. As noted in other posts, the... More

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Wayne C, Thank you for taking time to review your visit to the Sheraton Commander Hotel. Our location is definitely an asset and I'm glad it worked well for your needs. Additionally, I was happy to read your praise of our service team. They do a very good job to make sure our guests' experiences are memorable. I'm glad... More

Eastham, Massachusetts
1 review
4 of 5 stars Reviewed September 11, 2014

Location is perfect walking distance to Porter Square or Harvard Square. Great location for families visiting college students. We moved our daughter into college during our overnight at the Sheraton. Very helpful staff and they greet you as you arrive! Will use Sheraton Commander again! Only negative was paying the extra to park in their lot, but parking in Cambridge... More

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Wbonfini, Thank you for taking time to write a review from your stay with us. It's great to read that you found our hotel perfect for your needs. We look forward to your next trip. Warmly, Michael Guleserian General Manager More

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Additional Information about Sheraton Commander Hotel

Address: 16 Garden St, Cambridge, MA 02138
Phone Number:
Location: United States > Massachusetts > Cambridge
Price Range (Based on Average Rates): $$
Number of rooms: 175
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Also Known As:
Sheraton Cambridge
Cambridge Sheraton

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