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Sheraton Commander Hotel

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16 Garden St, Cambridge, MA 02138
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1 room 1 adult
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Sheraton Commander Hotel
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100 Reviews from our TripAdvisor Community

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New York, New York
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

If you have business at Harvard (I was speaking at a conference at Harvard), the Sheraton Commander has a great location, walking distance to Harvard Law School and Harvard Square. My room was a little small but it was comfortable and quiet, and the bed was large and had good linens. The bathroom was spacious, with ample places to hang... More 

Helpful?
Thank David L
Swizerland
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Superbly located walking distance from Harvard Law school as well as the centre of town. Very spacious rooms. Nice restaurant with exterior seating. Very friendly and helpful staff. A must when you need to be at Harvard.

Helpful?
Thank SwizerlandRoisindubh
Dubai, United Arab Emirates
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Classic service, great location and great bed. This is trully one of the best hotels that I have visited. FOM team is friendly and the interaction with them it's a true pleasure. Although I have not visited any F&B outlets I have ordered room service and it was great, food arrived with in 20 minutes and was hot.

Helpful?
Thank WJP-DXB
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear WJP-DXB, Thank you for the glowing review of our hotel. I'm very happy that we are one of your favorite hotels. Thank you for your comments about our hotel and our service team. We look forward to your next visit. With warmth, Michael Guleserian General Manager More 

Iowa City, Iowa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Recently stayed three nights with hotel on Club Floor during major snow storm hitting the Eastern U.S. Upon learning that my bags missed my flight from Newark to Boston, the staff at the front desk rolled out the read carpet to help me figure out my options for buying new cloths and regularly inquired with me for updates on what... More 

Helpful?
Thank ethornton3
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear ethorton3, Thank you for your TripAdvisor review. I'm glad our team was able to assist you to get new clothes after the airline lost your baggage. Despite a your unfortunate airline experience, I'm happy we were able to turn things around for you. We look to welcome you and your luggage the next time you visit Cambridge. Warmly, Michael... More 

Scottsdale, Arizona
Level Contributor
139 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in Cambridge as “Prof. H”—oft-used and with a solid legend—ostensibly to give a brief lecture at Harvard University. In fact, I was following up on a piece of signals data that suggested S. B. might be doing research in one of the labs here under an assumed name. I got off the plane late on a weekday, as... More 

Helpful?
Thank ScholarGentleman
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear ScholarGentleman, Thank you for the well written perspective of your experience at our hotel. It was very interesting to read what it was like to visit Cambridge from your view. We appreciate your comments and look forward to seeing you the next time you visit. Warmly, Michael Guleserian General Manager More 

London, United Kingdom
Level Contributor
168 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel has great service and is a hop and a skip from Harvard square. The decor/rooms are bit aging, and feel very 1990s, but if you're after good service in a convenient location, don't let that dissuade you! I'd go there again if I needed a place close to Harvard...though it is a bit pricey..

Helpful?
Thank R0llingSt0ne2011
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear R0llingSt0ne11, Thank you for reviewing your stay online. It's nice that you found our property convenient for your trip to Cambridge and our service to be friendly. We did just complete a renovation of all of our guest rooms. We do try to stay true to the traditional colors to stay aligned with our historic neighborhood. We look forward... More 

Atlanta, Georgia
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for a conference at Harvard. The location was very convenient for walking around Harvard Square. the bed was very comfortable and the room was clean and quiet. I was mostly outside of the hotel during this trip, so I could not comment on the experience during the day time. Check in and check out was a... More 

Helpful?
Thank 902634
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear 902634, Thank you for taking time to review our hotel on TripAdvisor. It's great to hear our property was convenient for your conference at Harvard and were able to explore everything Harvard Square has to offer. We look forward to seeing you on your next visit. Warm regards, Michael Guleserian General Manager More 

Bayonne, New Jersey
Level Contributor
301 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location near Harvard Square. Very comfortable bed and spacious suite. I was greeted with a friendly welcome by Ms. Heidi at the front desk. I am planning to stay here again in April and look forward to my stay.

Helpful?
Thank Lewis C
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Lewis C, Thank you for providing online feedback from your stay at our hotel. It's so nice that you had an enjoyable visit and will be returning in April. We look forward to seeing you in the spring. Warm regards, Michael Guleserian General Manager More 

Level Contributor
180 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed January 4, 2016

Keeping up an old apartment building turned modern hotel has to be daunting, but Sheraton appears to be investing in both the building itself and in hiring good staff members. The management even has a sense of humor. The lobby has a sign quoting complaints from previous stayers about the dreadfully small and slow elevators. So... they are renovating the... More 

Helpful?
Thank roxieontheroad
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear roxieontheroad, Thank you for your online review. I'm glad you've noticed the work we have done to our beautiful historic property. Thank you for your kind words about our service team. We hope you will visit us again when your travels bring you back to Cambridge. Warm regards, Michael Guleserian General Manager More 

Boston, Massachusetts
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 2, 2016

The room was comfortable and the bed excellent. The bathroom and elevators were a little small but this is an old hotel. The room was quiet and the staff were very helpful. Great location for Harvard Square in Cambridge and easy distance into central Boston. Only reason not for an excellent is that only parking available was valet for $31... More 

Helpful?
Thank robroy18
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear robroy18, Thank you for your comments on TripAdvisor. It's nice to read that you liked our quiet hotel, our service staff and location. While our parking cost is $31 per night for overnight guests, our parking competitively priced within our market. We look forward to seeing you again the next time you are in the area. Warmly, Michael Guleserian... More 

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