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Sheraton Commander Hotel

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16 Garden St, Cambridge, MA 02138
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Sheraton Commander Hotel
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29 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Curitiba, PR
Level Contributor
109 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed 7 days/6 nights at Sheraton Commander. Great Location, near subway station, great staff, clean.. The club level floor was renovating, but the coffe space was excellent. I really recommend this hotel.

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York, Pennsylvania
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has been renovated since the last time I was here many years ago. Overall they did a very nice job. The fixtures are not surprisingly reminiscent of other Sheraton hotels. The room was clean and everything worked. One in our party had a light out in the bathroom, which they promptly replaced. The lobby is on the smaller... More 

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Myrtle Beach, South Carolina
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a summer college visit. We arrived early to utilize the prepaid parking. They parked the car, stored the bags, moved them in when the room was ready. Very efficient, very nice. Pretty hotel, spacious rooms. Great business center. Nice hotel bar. Absolutely no complaints.

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Joshua T, Thank you for offering feedback from your stay at the Sheraton Commander Hotel. I'm pleased you enjoyed your time while on your college visit. It's great to hear that you liked our rooms, our restaurant, Nubar and utilized the Link@sheraton to stay connected to your world. Good luck with your college tours. We look forward to seeing... More 

San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great stay at the Sheraton Commander made even better by the helpful and friendly front desk staff. While my husband was working, the kids and I visited the sites of Cambridge and Boston. The double guest-room was quiet, a good size and the AC worked very well (especially appreciated on the hot and humid days). We drove... More 

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Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear JBarbour4, Thank you for taking time to offer online feedback from your recent visit with us. I'm very happy to hear our hotel was ideal for both your husband's business and your family's visit to area sites. I'm glad you enjoyed our restaurant, Nubar and room service. Most of all, thank you for your kind words about our service... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was my wife's and I second time staying at the Commander! We are always welcomed with friendly staff and grade A accommodations. I will not stay anywhere else when I visit Boston! The Reno looks amazing and management is amazingly accommodating. The front desk acknowledged our honeymoon and gave us a comp upgrade to a king suite! I would... More 

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Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Matthew F, Thank you for your wonderful review of your stay with us. I truly appreciate you returning to our hotel. I'm happy to hear your experience while celebrating your wedding anniversary was memorable. We look forward to welcoming you back the next time you visit Cambridge. Warmly, Michael Guleserian General Manager More 

Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was lucky enough to be upgraded to club level, which probably helped my overall experience. In general, it is a smaller Sheraton than expected, but no less classy. Quite pricey, but lots of hotels seem to be in the Cambridge area, so probably on par overall. Bed was super comfortable. The biggest issue I had was outside the control... More 

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Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Leanne D, Thank you for offering feedback from your stay at our hotel. I'm happy you were able to take advantage of our Sheraton Club Level. It's great to hear you had a great sleep in our Sheraton Sweet Sleeper Beds and liked our Make a Green Choice program. We look forward to seeing you again soon. Warmly, Michael... More 

Singapore, Singapore
Level Contributor
52 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The nice thing about this hotel is that it is close to Harvard University so if you are visiting it is very convenient. The hotel itself is a bit older but very well maintained. The rooms are a bit small but not uncomfortably so. Service is typical of a Sheraton property.

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Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Behappyeachday, Thank you for taking time to write a review of your recent visit. I'm pleased you enjoyed our location and our rooms. Thank you for choosing the Sheraton Commander. We look forward to welcoming you back the next time you visit Cambridge. Warmly, Michael Guleserian General Manager More 

Connecticut
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice smaller Sheraton hotel. Had most of the extras you'd expect in a full service hotel and if you need to be in this location it was great. But we had a room with one bed and it wasn't very big. Our friends with two beds had a huge room. If your on business the front desk people aren't... More 

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Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Chief1961, Thank you for your online review of your recent stay at our hotel. I'm glad you liked our hotel and location. feel free to contact me directly at michael.guleserian@sheratoncommander.com so I can learn more about your billing challenges. We look forward to your next visit to cambridge. Warmly, Michael Guleserian General Manager More 

Woodbridge, Connecticut
Level Contributor
180 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel with large comfortable rooms right in Harvard square. If you are looking for a fair priced clean hotel, then this is an excellent choice. The front desk staff was very friendly and accommodating and were so welcoming. Good stay.

Was this review helpful? Yes
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Jleibo, Thank you for offering feedback from your stay at the Sheraton Commander. I'm glad you liked our rooms, our Harvard Square location and found our hotel to be a value. We look forward to seeing you again the next time you are visiting the area. Warmly, Michael Guleserian General Manager More 

chicago, illinois
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Arrived in pouring rain. No place to park,my husband waited while I went in to find out about parking. Instantly a fellow was outside helping with luggage, and took the car and parked it for us. The staff was a pleasure. Room was spotlessly clean. We had a huge corner room in a quiet area. Dining room, although expensive had... More 

Was this review helpful? Yes
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear chocaholic1, Thank you for your TripAdvisor review. I'm happy that we were able to make a rainy day shine for you. Thank you for your wonderful comments about our service and our restaurant, Nubar. We look forward to welcoming you back the next time you visit Cambridge. Warmest Regards, Michael Guleserian General Manager More 

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