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Sheraton Commander Hotel

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16 Garden St, Cambridge, MA 02138
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Harvard Square
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Sheraton Commander Hotel
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Sheraton Commander Hotel
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425 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here while attending a seminar at Harvard and had a very nice stay. Keep in mind that this is an older hotel and the rooms are smaller including the bathrooms, but the decor is current and it had nice amenities. My bed was very comfortable and I had decent speed with the in room WiFi. The elevator near... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Tom S, Thank you for taking time to offer online feedback from your recent visit to the Sheraton Commander. I'm glad you enjoyed your stay in our newly renovated rooms. Thank you for your comments about our friendly staff. I look forward to welcoming you back the next time you visit. Warmly, Michael Guleserian General Manager More 

Marietta, Georgia, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were in Cambridge to visit our daughter with family and had 3 rooms. I arrived on my birthday and there was a welcome bottle of wine. They provided a vase for us to a bouquet of flowers. The newly remodeled rooms are great, the staff was friendly and very helpful. The club room is like being at home. They... More 

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Stephen S, Thank you for taking time to write an online review. It's great that you had another memorable experience at our hotel. I'm glad you had a fun birthday weekend with your family. We look forward to your next visit. Warmly, Michael Guleserian General Manager More 

East Greenwich, Rhode Island
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stay at the Sheraton Commander quite often and am always extremely happy with the entire experience. The front desk, club and restaurant staff and managers are always accommodating and genuinely concerned about my comfort and well being.

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear KC, Thank you for your review of the Sheraton Commander Hotel. I'm so happy to hear you had a great experience and that our team is always accommodating to your needs. We look forward to your next visit. Warm regards, Michael Guleserian General Manager More 

Top Contributor
124 reviews 124 reviews
33 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights with my children during spring break. I chose the hotel because it was close to both Harvard and Tufts, with food, shopping and nightlife within walking distance. From that perspective, it delivered - less than 1/2mi walk to the Harvard Sq. Train station. The room was small but nicely appointed, the check-in staff was... More 

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear jpeacott, Thank you for taking time to offer feedback from your recent stay with us. I'm glad you liked our location and our nice staff. I'm sorry we did not meet your expectations in some areas. Please contact me directly at michael.guleserian@sheraton.com so I can learn more about your stay and fix any issues that you experienced. Warmly, Michael... More 

virginia, usa
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Commander has some of the character (read: tiny elevators) of an older hotel, but it has all the technological amenities, and my room was downright luxurious. I slept better during this weekend visit than I ever do at home. The staff was extremely accommodating. The hotel is just a few minutes' walk from the hive of activity that is... More 

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear meg j, Thank you for your TripAdvisor review from your stay at the Sheraton Commander. I'm so happy to hear you liked our newly renovated rooms and you found we have all of the modern technologies in our historic hotel. I'm also glad you loved our Sheraton Sweet Sleeper Bed and were able to get a very restful sleep.... More 

Evanston, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I attended a Radcliffe reunion event in late March and stayed at the Commander. I was pleasantly surprised that it had been renovated since my college days and was comfortable and quiet. Some of the quirks of being a historic building were annoying such as a very tiny elevator and strange shaped rooms. But the service and... More 

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear DocDG, Thank you for taking time to write an online review of your recent stay with us. It's great you enjoyed your stay while attending your Radcliffe reunion. I'm happy you noticed all of the changes we have made over the years. We look forward to seeing you again the next time you visit. Warmly, Michael Guleserian General Manager More 

Silicon Valley
Contributor
16 reviews 16 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I grew up in Cambridge not far from Harvard Square and thought this would be a great location to stay for a visit. Just steps from both Harvard Yard and the Red Line subway into Boston, it exceeded my already high expectations. It is far from new and not one of Boston's flashier hotels, but that is part of the... More 

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear RichGSiliconValley, Thank you for choosing the Sheraton Commander for your return to Cambridge. It's nice to see you were able to reconnect with your old neighborhood. It's great that you liked our hotel's charm, location and history. We look forward to welcoming you back the next time you are in the area. Warmly, Michael Guleserian General Manager More 

McLean, Virginia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 21, 2015

Centrally located within walking distance tp Harvard University. The service is excellent and the staff very courteous. The hotel shows signs of aging so do not expect much in that regard but it is clean. Parking is expensive at $31 per night but the Boston subway (MBTA) is a short distance - take the red line from the Harvard Station... More 

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear WorldTraveller 010111, Thank you for your online review from your stay with us. It was nice to read that our proximity to Harvard and ease of visiting Boston using the T worked well for your visit. Thank you for your kind words about our service and employees. We look forward to seeing you return soon. Warmly, Michael Guleserian General... More 

Parsippany, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 16, 2015

Great hotel with lots of character. Easy walk to local Cambridge restaurants and local spots. Rooms are comfortable and the suites are roomy and spacious. Elevators are a bit cramped, but overall a great stay.

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear DeBeCe, Thank you for taking time to offer online feedback from your recent visit with us. It's great to hear you had a memorable experience with us. I'm glad our proximity to shops and restaurants worked well for your stay. We look forward to seeing you again soon. Warmly, Michael Guleserian General Manager More 

Porthcawl, United Kingdom
Top Contributor
61 reviews 61 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 13, 2015

I was fortunate enough to be attending a week's course at Harvard and the organisers arranged this hotel. It was just as I expected. Staff were extremely friendly and efficient. Room had olde worlde charm with all mod cons. Location was excellent with just a short walk to the University each day. If you do nothing else in this hotel... More 

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear DaiJEvs, Thank you for your TripAdvisor Review. I'm happy to hear our location was great for your meeting with Harvard. Additionally, I'm glad you had a chance to have one of our omelettes from our restaurant, Nubar. We look forward to seeing you again soon. Warmly, Michael Guleserian General Manager More 

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