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All 17 Cambridge hotels

Sheraton Commander Hotel

16 Garden St, Cambridge, MA 02138
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76%
Ranked #15 of 17 hotels in Cambridge
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 6 days ago
ALG133 Canberra, Australia
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339 people have reviewed this hotel

Traveler rating
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    133
    52
    27
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Canberra, Australia
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Best things about this hotel are the cosy bed, free WiFi and location. The restaurant was also a very pleasant surprise. The bad things were the dim lighting, complicated window coverings and tiny bathroom. The hotel needs to work on some of its systems. I had two packages delivered before arrival. Neither were mentioned to me On check in (compared... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear ALG133, Thank you for your online review from your recent stay with us. I'm glad to hear you enjoyed a comfortable sleep in our Sheraton Sweet Sleeper Beds. It's good to hear our location worked well for your need and that you were able to dine in Nubar, our restaurant. I appreciate your feedback for improvement. I will speak... More

San Francisco, California
Contributor
18 reviews 18 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The main strength of this hotel is its location, just around the corner from Harvard and less than five minutes from the T. The rooms are spacious and clean, the beds are comfortable. The decor is not especially attractive. It's not off-putting exactly, just....dull. The hallways, too--bland and a little dreary. But fine. Not special, but totally, totally fine.

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear PJfromCA, Thank you for your TripAdvisor review. I'm glad to hear that our location worked well for your needs. I appreciate your feedback regarding our decor. We are in the process of designing guestrooms and we are currently renovating our lobby and Sheraton Club now. We look forward to seeing you again soon. Warmly, Michael Guleserian General Manager More

Ljubljana, Slovenia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel has very convenient location close to Harvard. It has a lot of old style charm nevertheless some refreshments would be needed. Rooms are quite spacious, The staff at front desk is very professional and efficient. Breakfast in Club lounge is good enough not to stay hungry, although some more choice would be very welcome. Take into account price for... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Dvorjanka1, Thank you for your TripAdvisor review from your recent stay with us. It's nice to hear that our location worked for your needs. It's great that you were able to take advantage of our Sheraton Club Lounge. We are currently renovating the Lounge and will reintroduce it soon. We look forward to you visiting us again the next... More

New York City, New York
Top Contributor
52 reviews 52 reviews
52 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is around the corner from Harvard and Harvard Square. It's about a 5 minute walk to the metro. However, the cab from the Back Bay Amtrak station is a bit pricey due to traffic. The airport can't be much better. Bed was a nice surprise. It's very big and plush and what you would expect to find in an... More

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Spankytoes, Thank you for writing a detailed review of your recent visit with us. It's great to hear you liked our location and our Sheraton Sweet Sleeper beds. You can order one for your own home at Sheraton.com/store. Thank you for your comments about our Sheraton Club. We will be renovating the space soon and will also upgrade the... More

East Greenwich, Rhode Island
1 review
5 of 5 stars Reviewed March 7, 2014

I'm a frequent visitor to the Commander. The location is great, but the friendly and helpful staff are what keep me coming back. I dine in the bar/restaurant quite frequently. The menu is not extensive but has a good variety - usually several fish dishes, flatbreads (pizza), and good burgers.

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear KC, Thank you for the wonderful comments. It's great to hear our hotel and friendly staff keep you coming back. I'm glad you've had the opportunity to dine in Nubar and enjoy some of our Chef's creations. We recently added a smoker to the kitchen so be on the lookout for some new interesting dishes. We look forward to... More

Ithaca, New York
Top Contributor
139 reviews 139 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 3, 2014

Room is very spacious and pillows are comfortable. Great location, walking distance from Harvard university. Food are great there; very delicious. A bit expensive. Also there was annoying sound from heating system or something which cannot be fixed and it went on and on days and nights, and that is the only down side.

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear The Nayzer, Thank you for your TripAdvisor feedback. I'm glad to find that you liked our rooms and our comfortable Sheraton Sweet Sleeper beds. I'm glad you had an opportunity to enjoy your meals in our restaurant, Nubar. Additionally, I have passed your comments to my engineering team so they can fix the noise you experienced. Thank you for... More

Princeton, New Jersey
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

The Sheraton Commander is a lovely small hotel steps to Harvard Square. It is located on a picturesque street and overlooks parts of the campus of Harvard College. The hotel looks like it was built in colonial times and oozes charming character. For example, there is a full-size bronze statue of George Washington to greet you at the entrance and... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear DandyAndy, Thank you for your great review of our hotel. I'm glad to hear you liked the charm of our property and our location was great for your needs. Thank you for your comments about our rooms and our very comfortable Sheraton Sweet Sleeper Beds. Did you know that you can purchase them online? It's also great to hear... More

Maine
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed February 28, 2014

So, I've checked in. $309/night. No swimming pool. No fridge in the room. Warm bottled water available. Went to the vending machines to get snacks. No vending machines, except for soda. Got dressed to go to the lobby store. Lobby store closed even though it's a Friday night. The front desk person explained to me how they have no snacks... More

Was this review helpful? Yes 1
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear craigking, Thank you for offering feedback from your visit to our hotel. I'm glad you liked our rooms. I'm sorry we did not meet your expectations in some other areas. We do offer refrigerators upon request and our restaurant and room service serve until 11:00 p.m. We thank you for your feedback and will continue to improve from listening... More

San Francisco, California
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 25, 2014

We enjoyed our stay at the Sheraton Commander. The staff were helpful and friendly. We stayed on the club floor, and enjoyed having access to the lounge. The breakfast selections in the lounge were varied (hot drinks, cereal, fruit, pastries, deli meats, yogurt, etc.), and there are snacks provided during the evening. Our room was very large, although the bathroom... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear 1Karen1, Thank you for your TripAdvisor review of the Sheraton Commander! I'm happy to hear you had a good stay and were able to take advantage of our Sheraton Club Lounge. I will pass on your nice comments to my team. We look forward to welcoming you back the next time you visit Cambridge. Warmly, Michael Guleserian General Manager More

Sacramento, California
Top Contributor
52 reviews 52 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 17, 2014

This is a solid place to stay in Cambridge. I was here a couple of nights in mid-February. It's located in an older building, and that certainly has an impact on some of the amenities. For example, many of the stairwells don't lead into the lobby, the place has a bit of a labyrinth feel, and the elevators are itsy.... More

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mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Albert L, Thank you for providing feedback from your recent stay with us. I'm glad you enjoyed our hotel especially our shower. I'm sorry you experienced some noise from the work we have going on. We are currently replacing all of the windows in the hotel. The new windows will be more efficient and offer a better sound barrier... More

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Additional Information about Sheraton Commander Hotel

Also Known As:
Sheraton Cambridge
Cambridge Sheraton
Address: 16 Garden St, Cambridge, MA 02138
Phone Number:
Location: United States > Massachusetts > Cambridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in Cambridge
#13 Business Hotel in Cambridge
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Sheraton Commander is a Harvard Square landmark on Cambridge Common. Our luxurious hotel is by Fenway Park, Freedom Trail, and downtown Boston. We have elegant event space for wedding & meetings. ... more   less 
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