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Sheraton Commander Hotel

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16 Garden St, Cambridge, MA 02138
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Sheraton Commander Hotel
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33 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lebanon, New Hampshire
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Funky shaped rooms with nice furnishings. Good noise separation. Upgraded to club level gratis (only SPG gold) and really enjoyed the espresso machine in the lounge. I short walk from Harvard Square. This is our first choice on all trips to Cambridge.

Was this review helpful? Yes
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear smcuv, Thank you for taking time to write a review from your recent visit. It's great to hear you liked our proximity to Harvard Square. Also, it's great that you were able to take advantage of our Sheraton Club. We look forward to seeing you again when you return to Cambridge. Warmly, Michael Guleserian General Manager More 

Boston
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Sheraton Commander in Cambridge was the venue for my son's wedding last weekend. The food, service, and accommodations were outstanding. Most importantly, the wedding coordinator Alex went above and beyond to make sure we were well taken care of, always checking in and asking if there was anything else we needed. I would highly recommend using the Sheraton as... More 

Was this review helpful? Yes
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear BostonYellow, Congratulations on your son's marriage. I truly appreciate your kind words about the wedding, our hotel and our service. I'll be sure to share your comments with my team. We look forward to seeing you again when you are in the Cambridge area. Warmly, Michael Guleserian General Manager More 

Surprise, Arizona
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Appropriately named Commander. Management is running a very tight ship. Great location, very nice breakfast in the 6th floor lounge, wonderful staff. Very well trained and caring . Clean, large rooms. Everything about the Commander is comforting and welcoming. The Restaurant, Nubar, was an unexpected delight.

Was this review helpful? Yes
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Mark S, Thank you for your wonderful TripAdvisor review. I'm glad you had a great experience. It's nice that you were able to take advantage of our Sheraton Club Lounge and were able to dine in our restaurant, Nubar. I'll be sure to pass on your kind words to my team. Thank you! Warmly, Michael Guleserian General Manager More 

Philadelphia, Pennsylvania
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was great for what we wanted - walking distance to the T at Harvard Common and all the restaurants and shops. The staff was a bonus - really friendly and welcoming, knowledgeable about the area and T. We needed an early check in, and they managed to pull it off, even though they had been sold out the... More 

Was this review helpful? Yes
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear kndunleavy, Thank you for your TripAdvisor review. I'm very happy to hear you had a great stay. It's nice you were able to take advantage of our proximity to Harvard Square and the T. Thank you for your glowing feedback of our team. I'll be sure to pass on your comments. We look forward to seeing you again the... More 

Curitiba, PR
Level Contributor
109 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed 7 days/6 nights at Sheraton Commander. Great Location, near subway station, great staff, clean.. The club level floor was renovating, but the coffe space was excellent. I really recommend this hotel.

Was this review helpful? Yes
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear GeorgiannaBarros, Thank you for your online comments. I'm happy to hear you had a nice stay with us. It's great that our location served you well. Please come see us again soon. Warmly, Michael Guleserian General Manager More 

York, Pennsylvania
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel has been renovated since the last time I was here many years ago. Overall they did a very nice job. The fixtures are not surprisingly reminiscent of other Sheraton hotels. The room was clean and everything worked. One in our party had a light out in the bathroom, which they promptly replaced. The lobby is on the smaller... More 

Was this review helpful? Yes
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Joe A, Thank you for choosing the Sheraton Commander. I'm glad you like the newly renovated rooms in our unique historic building. I'm glad our location worked well for your trip. We look forward to welcoming you back the next time you visit Cambridge. Warmly, Michael Guleserian General Manager More 

Myrtle Beach, South Carolina
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a summer college visit. We arrived early to utilize the prepaid parking. They parked the car, stored the bags, moved them in when the room was ready. Very efficient, very nice. Pretty hotel, spacious rooms. Great business center. Nice hotel bar. Absolutely no complaints.

Was this review helpful? Yes
mkne21, General Manager at Sheraton Commander Hotel, responded to this review

Dear Joshua T, Thank you for offering feedback from your stay at the Sheraton Commander Hotel. I'm pleased you enjoyed your time while on your college visit. It's great to hear that you liked our rooms, our restaurant, Nubar and utilized the Link@sheraton to stay connected to your world. Good luck with your college tours. We look forward to seeing... More 

San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great stay at the Sheraton Commander made even better by the helpful and friendly front desk staff. While my husband was working, the kids and I visited the sites of Cambridge and Boston. The double guest-room was quiet, a good size and the AC worked very well (especially appreciated on the hot and humid days). We drove... More 

Was this review helpful? Yes
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear JBarbour4, Thank you for taking time to offer online feedback from your recent visit with us. I'm very happy to hear our hotel was ideal for both your husband's business and your family's visit to area sites. I'm glad you enjoyed our restaurant, Nubar and room service. Most of all, thank you for your kind words about our service... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was my wife's and I second time staying at the Commander! We are always welcomed with friendly staff and grade A accommodations. I will not stay anywhere else when I visit Boston! The Reno looks amazing and management is amazingly accommodating. The front desk acknowledged our honeymoon and gave us a comp upgrade to a king suite! I would... More 

Was this review helpful? Yes
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Matthew F, Thank you for your wonderful review of your stay with us. I truly appreciate you returning to our hotel. I'm happy to hear your experience while celebrating your wedding anniversary was memorable. We look forward to welcoming you back the next time you visit Cambridge. Warmly, Michael Guleserian General Manager More 

Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was lucky enough to be upgraded to club level, which probably helped my overall experience. In general, it is a smaller Sheraton than expected, but no less classy. Quite pricey, but lots of hotels seem to be in the Cambridge area, so probably on par overall. Bed was super comfortable. The biggest issue I had was outside the control... More 

Was this review helpful? Yes
Michael G, General Manager at Sheraton Commander Hotel, responded to this review

Dear Leanne D, Thank you for offering feedback from your stay at our hotel. I'm happy you were able to take advantage of our Sheraton Club Level. It's great to hear you had a great sleep in our Sheraton Sweet Sleeper Beds and liked our Make a Green Choice program. We look forward to seeing you again soon. Warmly, Michael... More 

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