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Hyatt Regency Cambridge, Overlooking Boston

4.0 of 5 575 Memorial Drive, Overlooking Boston, Cambridge, MA 02139-4896
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Hyatt Regency Cambridge, Overlooking Boston
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Hyatt Regency Cambridge, Overlooking Boston
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1,194 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wake Forest, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

Lina was wonderful at the front desk. Lina looked up my Gold Passport membership and offered several possible room upgrades. Then was very understanding of helping our visit to be extra special once Lina heard our story of how this trip brings together 3 generations of family members before my son (3rd generation) left Boston for a promotion in San... More 

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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I stayed here in mid January 2015 for a total of 4 nights. The rooms were great ( clean, modern decor). The hotel was undertaking maintenance when I was there so it should get even better soon. The pool and Gym facilities were excellent. The only gripe is that the location is a little away from a lot of local... More 

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Boston
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

decent buffet; beautiful river view; used a diamond upgrade cert and we got the university suite which is huge! The location is not ideal if you are here to visit boston. You need a car to drive around.expensive parking but it's boston anyway. Overall a good stay.

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Middlebury, Vermont
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently spent a Saturday night at the Hyatt Regency in Cambridge. Our stay was great. I booked on-line and was able to get a great deal. We arrived early and although our room was not ready they checked our bags for us and let us access the pool while we waited, which was greatly appreciated. When we checked in... More 

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Emily S, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Hi Danielle S., thank you for your lovely review of our hotel. We are so pleased that you were able to get a great deal as well as excellent service; it is what we pride ourselves on! I will pass your kind comments on to Robert as he will be delighted to hear them! Again, we are so glad that... More 

Belfast, Maine
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Upon booking this hotel it stated that we would have a "view of Boston." Our view was the front building and all the incoming and outgoing traffic from the parking deck. Our shower was dated and had large gobs of caulking that didn't look clean, plus the shower leaked over the entire floor. The heating system was not only loud... More 

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Emily S, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Hello, LAudino, Thank you for taking the time to leave feedback in regards to your recent stay. Our sincerest apologies for the state of your guestroom. I can assure you that this is not Hyatt standard and we are addressing this internally to ensure that it does not happen again. A clean guest room is a top priority and I'm... More 

Abuja, Nigeria
1 review
4 of 5 stars Reviewed 2 weeks ago

Great restaurant staff.enjoyed my stay except for the fact that I was charged for a now show. The staff at the breakfast buffet restaurant were simply amazing. What more can I say. Excellent room, ambience and location. Will recommend to anyone anytime, moreover Hyatt is my brand!

Review collected in partnership with Hyatt Hotels

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Emily S, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Hello, Jane A, Thank you for choosing Hyatt Regency Cambridge for your last stay. We are so happy that you were able to experience the great ambiance at the hotel as well as the wonderful views of the Charles River. We are also thrilled that you were able to experience the authentic hospitality of our staff. We strive to be... More 

kearny, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Becareful....be very, very, very careful when you book for this Hotel. Even if you book ahead of time, and pay in advance for the one specific room you want that you were told was available....they will give it to someone else and you will litterally be given "WHATEVER IS AVAILABLE". Its a beautiful place, but wow. I only stayed there... More 

Review collected in partnership with Hyatt Hotels

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Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for a weekend trip. Great hotel! The front desk staff was very helpful especially Trevor! The food was excellent. We didn't have a car so the shuttle was really convenient. I'll come and stay again!

Review collected in partnership with Hyatt Hotels

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Emily S, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Hello, castiljf, Thank you for reviewing your “5-star” stay at Hyatt Regency Cambridge! We truly appreciate your feedback and are glad that you enjoyed your stay with us. I will be sure to pass along the kind words to Trevor. I know that he will be thrilled to read them. We look forward to welcoming you back soon. Best, Emily... More 

Cambridge, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel needs quieter heaters. Good food. Rooms could be brighter. The view from my room was great. There was not a concierge lounge. It would have been nice. Good value though not as nice as most Hyatt hotels. I think they need a real renovation. Nice staff

Review collected in partnership with Hyatt Hotels

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Emily S, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Hi Dennis K, Thank you so much for your TripAdvisor review. We take feedback seriously and have submitted your thoughts to the proper departments. It is exciting to hear that you liked the view from your room. We certainly cannot complain about our location overlooking the Charles River! I am also pleased to tell you that we are currently undergoing... More 

Boston, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

The room smelled of cigarettes and body odor. The staff was unresponsive when it came to issues. I received attitude on more then one occasion. The look of the hotel is very "unfinished", it seemed disorganized. The internet was not free. It was not worth going to, I would not recommend it to anyone.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Emily S, Public Relations Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Hello, Sarah H, Thank you for your recent review of Hyatt Regency Cambridge. We regret you had a negative experience with the hotel and sincerely apologize for any issues that you had that were left unresolved while on property. We would like to assure you that this is not typical. We continue to strive for excellence with all of our... More 

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Additional Information about Hyatt Regency Cambridge, Overlooking Boston

Address: 575 Memorial Drive, Overlooking Boston, Cambridge, MA 02139-4896
Phone Number:
Location: United States > Massachusetts > Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Cambridge, Overlooking Boston 4*
Number of rooms: 470
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Also Known As:
Hyatt Regency Cambridge, Overlooking Boston Hotel Cambridge
Cambridge Hyatt Regency
Hyatt Cambridge
Hotel Style:
#4 Green Hotel in Cambridge
#5 Luxury Hotel in Cambridge
#9 Business Hotel in Cambridge
#10 Family Hotel in Cambridge
#12 Romantic Hotel in Cambridge

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