I have stayed here a number of times over the years. This time it gave me a "tired" vibe for $500 a night with tax and self-parking. The rooms are small with large balconies, and the "king" bed on my reservation is a "queen" if I ever saw one. Uncomfortable for two. Small cramped bathroom with bathtub shower. Nice water... More

I stayed here for 5 nights for a conference. The Hotel is clean and well kept. I just had a standard room but, it was clean and the bed was comfortable. My only complaint would be there was no refrigerator in the room. (But I survived! ;-) ) The Staff is fantastic! From the front desk to the wait staff.... More

I stayed here for 2 nights while looking for apts in Boston. Could only get a decent rate over in Cambridge. The hotel itself was very nice - very modern. Didn't eat at any of the restaurants but I think it's your standard hotel fare based on the room service I ordered one night. Speaking on location - You cannot... More

I stayed at this Hyatt for a conference and arrived a day before the Memorial for the fallen police office from the Marathan bombings. This hotel was literally on the MIT campus and the event including the Vice President, Joe Biden was right outside my balcony. I had a great view and would highly recommend a balcony room. You have... More

I stayed here for a week and found the hotel to be clean and very comfortable with excellent customer service. My room overlooked the Charles river and was everything I expected of a Hyatt and more. The staff were so friendly and helpful and when I had to change rooms because of a noisy A/c they moved me to an... More

My husband and I were guests at the Hyatt during the terrorist related "Lock Down" of Boston in April 2013. Since the busses, cabs, and subway were shut down, many of their employees could not get to work. Even with a limited staff, they were splendid. We were notified both mornings concerning the safety and staffing issues. They also informed... More

I stayed at this hotel one night with my adult son. Our room was clean and fresh, a really pleasant place to spend a few hours and sleep. We found the staff to be very helpful. Clearly the leadership of this hotel has instilled a culture of quality here. We thought about eating breakfast at the breakfast buffet, which looked... More

Staying at the Hyatt Regency in Cambridge was pleasant enough and no issue with cleanliness, service from the staff and the meals in the Zephyr for breakfast and dinner were good. However, I was there for a conference and the location was not the greatest as there were no restaurants in the area. The hotel has a shuttle bus to... More

This is my first review ever. I thought potential customers might benefit from some info. This is an attractive, clean hotel with very good customer service. It is probably a good fit for business people with expense accounts. That said, my experience was disappointing. I stayed here for one night with my husband and teen-aged daughters while visiting Boston University.... More