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Hyatt Regency Cambridge, Overlooking Boston

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575 Memorial Drive, Overlooking Boston, Cambridge, MA 02139-4896
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1 room 1 guest
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Hyatt Regency Cambridge, Overlooking Boston
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1,452 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Queensbury, NY
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We enjoyed this hotel immensely. Our room overlooked the Charles and was very comfortable. The entire hotel was very clean and the staff was very friendly. We enjoyed having a nightcap each night in the bar. The bar has comfy sofas and chairs or you can sit at the bar. Another great thing is that they have a shuttle to... More 

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Whitefish Bay, Wisconsin
1 review
2 of 5 stars Reviewed yesterday NEW

This hotel has a fantastic location on the Charles River waterfront but we were dissapointed that the hotel does not put forth the effort to keep it's windows clean. Complained about this and we were moved to another room that had a balcony (that only had a partial view of the river). Moving to a balcony room eliminated the dirty... More 

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Travelers are raving about these Cambridge hotels

Springfield, United States
5 of 5 stars Reviewed yesterday NEW

Great hotel, great staff. Highly recommend. Great location directly overlooking the Charles River. Great Bar also overlooking the river. Will definitely come again. Would make a great weekend getaway.

Review collected in partnership with Hyatt Hotels

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Los Angeles, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

We love the view of looking over the Charles River but our room # 255 smelled horrible! They need to take the curtains out, the carpet out, the bed out and put all new everything in that room! The service of the check in, the porter, and the restaurant were great!

Review collected in partnership with Hyatt Hotels

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ClaudiaWattenberg, General Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Hello, Patricia D, Please allow me to express my sincere apologies for the state of your guestroom. I've put in a note to engineering and expect that the room be taken out of service so we can address the issue. While the view of the Charles River, the service and the restaurant all thrived during your stay, I wanted to... More 

Portsmouth, New Hampshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Went into Boston for our annual summer getaway- consisting of a Sox game and some grub at the Capitol Grille. We always wait for perfect weather and perfect it was. Arrived at hotel and were greeted by Sherrone Smith at the guest services desk. We chatted briefly- I asked about Noah, a guest services agent who always treated us like... More 

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ClaudiaWattenberg, General Manager at Hyatt Regency Cambridge, Overlooking Boston, responded to this review

Hello, lynda b, I want to send my condolences for the loss of your daughter. It is wonderful and inspirational that you continue to honor her memory during Boston's walk in September. Please let us know if there is anything that we, at Hyatt Regency Cambridge, can do to contribute. It is wonderful to learn that we played such a... More 

Jakarta
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night. Room was spacious and had a balcony overlooking Boston. Check in was swift and Guest Service was excellent. Location near MIT and good for jogging along the Charles river. Overall nice experience. Highly recomended.

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Waterdown, Canada
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

The room itself was very clean, the bus service to different locations was a very nice feature. The staff was lovely, the hotel was newly updated. The lobby was very nice and the view from our balcony was beautiful.

Review collected in partnership with Hyatt Hotels

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Cambridge, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel staff worked with me and we were provided excellent accommodations for 30+ people and we had just one room that had a plumbing problem with was fixed as soon as it was reported. I would definitely return to this hotel.

Review collected in partnership with Hyatt Hotels

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It's has great staff and the location is great the walk by the Charles river is worth the stay alone and is walking distance to Harvard ....what I think is great the free shuttle to near by colleges perfect for parents

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Save money and go anywhere else. Location is terrible, rooms are unkept. Booked two rooms at 279 each and was charged 299 was told that's not what they see. Apparently the 60 for three nights was enough to lose a customer over for them. Parking is 38 a night! That's on top of the 300/night you are paying. If you... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Charles river(21)
  • Very nice(11)
  • Free shuttle(9)
  • Harvard Square(7)
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