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Hampton Inn Boston / Cambridge

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191 Monsignor O'Brien Hwy, Cambridge, MA 02141
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Hampton Inn Boston / Cambridge
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Hampton Inn Boston / Cambridge
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584 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

The hotel is located in a semi industrial area and is at best an average Hampton Inn. The front desk staff is however rude to dark skinned people. I advised management via the Hilton Honors survey, but they brushed off the treatment. If this type of treatment is disturbing to you, I would recommend that you avoid this hotel.

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HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review

Dear Luis N: Thank you for your comments regarding your recent stay. Please be assured that our goal is to provide a pleasant stay and extend an exceptional level of service and respect to all of our guests. Should your future travels take you to the Boston/Cambridge area, we would appreciate you giving us the opportunity to extend our Hamptonality.... More 

Overland Park, Kansas
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Clean and decent but property is sub par for Hampton Inn. No interesting food delivery and not even a pantry for frozen entrée. Nice staff. so not a bad place if you will otherwise be out and about. No option for fridge or microwave in rooms.

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HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review

Dear catluvgal: Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback. Our hotel does not have microwaves or refrigerators in our guest rooms; however, we do extend complimentary refrigerators on a request basis and we do have a microwave available in our lobby area for our guest use. Suite... More 

Kildare, Ireland
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Good hotel out of town in Cambridge. Close to t tram line and subway. Hotel staff helpful and friendly. Hotel rooms spacious clean and beds comfy. Breakfast which is casual self service very good apart from disposable plates and cutlery. Good value for money and location good for those prepared to travel. Would stay again. Stayed with friends. Suitable for... More 

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HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review

Dear trish g: Thank you for taking the time to post your review of your recent stay with us. We thank you for your feedback and we're happy to hear you enjoyed our hotel and your stay with us. Comments such as yours are vital to our continued success. Again, we thank you and hope you will stay with us... More 

Hernando, Mississippi, USA
Top Contributor
72 reviews 72 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing spectacular just an average Hampton. The rooms are a little dated and need updated; however, they are clean and front desk staff was friendly. Breakfast is adequate and offers the normal Hampton variety of breakfast items. Located next to the Lechmere subway stop which is only about a 5 minute ride to downtown Boston. Also, very close to Harvard... More 

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HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review

Dear B P: Thank you for taking the time to tell others about your recent visit to the Hampton Inn Boston/Cambridge. We appreciate your feedback and we're sorry to hear our décor was not to your liking. We pride ourselves on providing a clean, comfortable guest room along with friendly and helpful service. We hope you will stay with us... More 

Annapolis, Maryland
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very welcoming staff and eager to assist with directions, cabs, etc. The hotel is quiet, clean, and bathroom nice size. I was disappointed in my bed. Did not find it very comfortable . Breakfast was fine and servers very pleasant. Good location to and from the airport and conveniently located close to the T.

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HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review

Dear JUDITH B: Thank you for telling others about your recent stay with us. We appreciate your feedback. We're happy to hear you enjoyed your stay and our amenities. We are sorry to hear you did not enjoy our Cloud Nine bedding. We hope you will stay with us again during future visits to the area. Warm regards, Lisa M.... More 

Charleston, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Easy drive from the Boston Logan Airport. Loved that we could park the car in the hotel garage and not use it for the entire visit to Boston. The T line was a step outside the hotel and very easy to use to tour Boston city. Room was clean and comfortable and breakfast worthwhile, the staff was very polite and... More 

Review collected in partnership with Hampton

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HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review

Dear gretrock: Thank you for your review of your stay at the Hampton Inn Boston/Cambridge. We're happy to hear you enjoyed your stay and you were able to take advantage of our complimentary parking. Travel in the area is so easy using the "T" and being just across the street makes it even more convenient for our guests. We look... More 

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at Hampton Inn in Cambridge 200 yards from Lechmere transit station. The transit took about 20 minutes into the centre of Boston. Great value for money 16 dollars for a weekly ticket for any destination and buses. The hotel is ideally placed.

Review collected in partnership with Hampton

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HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review

Dear John M: Thank you for taking the time to post your review of your recent stay with us. We appreciate your feedback and you taking the time to tell others about your stay. We love our close proximity to the "T" as well. It makes it so easy to see all the sights in Boston and Cambridge. We look... More 

Rochester, Minnesota
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there 2 nights when attending a function for Bunker Hills CC. Convenient to the college and to the historic sites in Boston. No surprises (that's a good thing) with the hotel. Room was clean, beds comfortable, food was good and the staff was friendly.

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HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review

Dear GTODriver: Thank you for taking the time to tell others about your recent stay with us. We appreciate your comments and we're happy to learn our hotel and location were just what you needed. We hope you will stay with us should your future travels bring you back to our area. Warm regards, Lisa M. O'Neil More 

Seneca, South Carolina
Top Contributor
164 reviews 164 reviews
32 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this Hampton Inn in Cambridge for four nights so that we could cover all the sights in the Boston area. The T station (Green Line, Lechmere) is a 5 minute walk. Press the pedestrian button at the traffic light on the sidewalk just a 1/2 block from the hotel (white stripe pedestrian crossing) and the light will... More 

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HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review

Dear Sharon C: Thank you for your thoughtful review of your recent stay with us. We truly appreciate your feedback. We agree with you! We love our location for its close proximity to all there is to do and see and with the "T" just across the street, travel throughout the city is quick and inexpensive. We hope you will... More 

Brooklyn, New York
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights to visit a bunch of Boston/Cambridge colleges. The free breakfast is terrific (the coffee is awful, but there's a Dunkin Donuts across the street :-)) Free parking with easy access to the car was awesome as well. The staff are lovely and the room was super clean and had everything we needed. They have a... More 

Was this review helpful? Yes 1
HamptonCambridge, Director of Sales at Hampton Inn Boston / Cambridge, responded to this review

Dear Laura M: Thank you for taking the time to tell others about your recent visit to the Hampton Inn Boston/Cambridge. We appreciate your feedback. We're so happy to hear you enjoyed your stay and that our location made your college visits so easily accessible. We really are so close to all there is to do and see in the... More 

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