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Charles Hotel

4.0 of 5 1 Bennett St, Cambridge, MA 02138
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Certificate of Excellence 2014
Charles Hotel
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Charles Hotel
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589 reviews from our community

Traveler rating
    280
    191
    62
    33
    23
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Cod, Massachusetts
Contributor
19 reviews 19 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed March 14, 2011

Will overcharge you and will charge for minibar, refrigerator Do NOT heed I Preferred membership, watch the bill of which you will not receive, lousy waitstaff at Henrietta's Table; no reservations What were we thinking ? Also no rooms available if you are going to see anything at the theatre

Was this review helpful? Yes 3
Boston, Massachusetts
1 review
5 of 5 stars Reviewed March 8, 2011

The purpose of our stay was for a birthday/"Staycation", as we are from just outside the city but always enjoy a night in town from time to time. First and foremost, I cannot say enough about the kindness, professionalism and accommodating nature of the staff from beginning to end of our stay here. Working in Social Media, I first came... More 

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ejstefan, Manager at Charles Hotel, responded to this review

Thank you so much for sharing your Charles Hotel experience. We're so happy that you were able to enjoy a weekend away with your girlfriend and many of our amenities, including our outdoor Ice Rink. It sounds like you had a wonderful weekend. We'll be sure to share your kind words with our staff. We're glad we were able to... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 2, 2011

I have been a travel consultant for 15 years. I live in the Boston area and have enjoyed stays at every luxury hotel in and around the city. The Charles Hotel, for me, is the best by far. First the location is impeccable! The action and diversity of Harvard Square is at your front door. The Charles style is perfect... More 

Was this review helpful? Yes 1
ejstefan, Manager at Charles Hotel, responded to this review

Dear hmiorio, Thank you so much for your kind words. We're thrilled to hear that we've repeatedly met your expectations and become your home in Harvard Square. We'll be sure to share your comments with our entire staff, including Stephanie and Robin. We look forward to welcoming you back to The Charles! Thank you again and please let me know... More 

Westport, Connecticut
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2011

The Charles is my favorite hotel in the Cambridge/Boston area. In many visits it has never disappointed in terms of service, cleanliness, and atmosphere. In our most recent stay we ate at its two restaurants, Rialto and Henrietta's. Both were superb. The hotel keeps itself updated and has great TVs. It's just a fun, comfortable place to stay and the... More 

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ejstefan, Manager at Charles Hotel, responded to this review

Thank you for your kind words on Tripadvisor. We're glad you were able to enjoy our central location in Harvard Square as well as the award-winning Henrietta's Table and Rialto Restaurant. Chef Jody Adams and Chef Peter Davis are both amazing assets to the hotel. We're happy to hear that we've repeatedly met, and exceeded, your expectations. I'll be sure... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed February 22, 2011

The room wasn't large, but was clean and nicely decorated in Cambridge fashion: wall art, interesting magazines, a reading chair, computer desk, a TV in the bathroom mirror. While most hotels I stay in could be dropped anywhere in the country, this one felt like it belonged in New England.

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New York City, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 15, 2011

My daughter, her Aunt and myself were spending the weekend so that she could attend a Harvard softball clinic. Since her Aunt was on our trip, i decided we should stay in a nice hotel. The pictures of the Charles hotel looked fantastic, so I booked our trip I should have cancelled the reservation as the "red" flags began via... More 

Was this review helpful? Yes 2
princeton, nj
Top Contributor
50 reviews 50 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 2, 2011

The Charles Hotel is a great place to stay if you are attending an event at Harvard University or if you plan to attend the Head of the Charles racing event. It is a short walk to the redline T which is the public subway system in the Boston area. The hotel is clean and is decorated in a modern... More 

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New York
Top Contributor
70 reviews 70 reviews
49 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed January 23, 2011

I've stayed at Le Meridien in Cambridge before and there's no comparison in terms of location, dining options, movie theater, book stores, and other shopping (unless your business is at MIT, that is). My son and I found the Charles to be a nice little cocoon close to everything - everything from an iHop next door to a Peet's coffee... More 

Was this review helpful? Yes 1
western mass.
2 reviews
5 of 5 stars Reviewed January 10, 2011

The Charles Hotel made sure my friend and I had a terrific stay. Easy access to the airport, terrific restaurants and bars right in the hotel so we didn't have to go out on a snowy night, great location for seeing the city and exploring Harvard Square. Beautiful, spotless room overlooking Cambridge, with views of the Charles River and Boston... More 

Was this review helpful? Yes
ejstefan, Manager at Charles Hotel, responded to this review

Hi Southrd, We're so happy to hear that you enjoyed your snowy visit to The Charles! It is a great place to get snowed in. Thank you for sharing your kind words about Rialto and Noir. We'll be sure to pass your comments along to the staff. We look forward to welcoming you back to Harvard Square! Keep an eye... More 

Surfers Paradise, Australia
Top Contributor
269 reviews 269 reviews
157 hotel reviews
299 helpful votes 299 helpful votes
4 of 5 stars Reviewed January 9, 2011

We stayed here for 2 nights. The Hotel is in a great location, right next to Harvard Square. Everything you might need is nearby, even healthy food which is usually impossible to find in the U.S. The room was spacious, modern, clean and even had a cute TV embedded in the bathroom mirror, making it easy to watch the adverts... More 

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Additional Information about Charles Hotel

Address: 1 Bennett St, Cambridge, MA 02138
Location: United States > Massachusetts > Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Charles Hotel 4*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Cheap Tickets, Priceline, getaroom.com, Booking.com and Tingo so you can book your Charles Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charles Hotel Cambridge
Hotel Style:
#2 Luxury Hotel in Cambridge
#3 Business Hotel in Cambridge
#4 Romantic Hotel in Cambridge
#7 Family Hotel in Cambridge

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