We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Charles Hotel

4.0 of 5 1 Bennett St, Cambridge, MA 02138
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Charles Hotel
Professional photos View all
Browse nearby
Charles Hotel
Write a Review

587 reviews from our community

Traveler rating
    279
    190
    62
    33
    23
See reviews for
152
99
55
216
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (587)
  • Mar-May only
    (118)
  • Jun-Aug only
    (202)
  • Sep-Nov only
    (160)
  • Dec-Feb only
    (107)
All months
Hastings-on-Hudson, New York, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Charles is an ideal hotel. My extended family has had Thanksgiving dinner there for the past 3 years, and each year it has been excellent. Extremely accommodating, tons of amenities (Pool, Spa, Restaurant, Bar, Gym), and an efficient and knowledgable staff. The wifi is some of the most easy to use wifi I've ever used. The central location within... More 

Was this review helpful? Yes
Michigan, USA
Contributor
16 reviews 16 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lots of restaurants on site. The hotel rooms were fairly standard business class fare: plain furnishings, clean, average size. Free wifi a plus. Reservations staff were cordial but stiff. Good location for those visiting Harvard Business, which is just across the river. A few good restaurants within walking distance but mostly tourist fare.

Was this review helpful? Yes 1
Bethel, Maine
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

2014 was our second Thanksgiving family gathering at the Charles Hotel. Comfortable from start to finish. Easy parking in the underground garage or the valet at the front door. Friendly people at the registration desk. The rooms are comfortable and quiet but don't expect a resort setting, more like luxury business. Sometimes hotel rooms for business travelers can be a... More 

Was this review helpful? Yes
Pitttsburgh
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

tucked into a corner of Harvard Square (called Bennett Sq. ), The Charles Hotel offers expensive but first class accommodations. The breakfasts are delicious and to watch the wait staff run around delivering, among other things, scrumptious side orders of bacon, is a show in itself. Also, I was mpressed with the Concierge staff: knowledgeable, friendly, helpfull.

Was this review helpful? Yes
New York City, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

The Charles's location is just perfect -- right off Harvard Square. It's expensive but you save so much money on being able to use the T or walk when you stay there. Friendly, gracious service from everyone we encountered. Not fawning service but that seems right for a hotel so identified with Harvard. Brisk, friendly, efficient. Pleasant decor with New... More 

Was this review helpful? Yes
Orange County, CA
Top Contributor
115 reviews 115 reviews
34 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I only stayed one night, but it was excellent. I hadn't visited in years because I usually stay in Kendall square. This time was business was at Harvard, and not MIT. The Charles Hotel was a very good choice. This hotel stands out for service, attention to detail, and decor. I had a great night's sleep, it was quiet, and... More 

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The room was adequate, but no better than places at 1/4 the price. It was clean,and the bed was nice. No grab bar in the bathroom tub/shower. The chair and ottoman faced away from the TV. The lighting was terrible, and one lamp didn't work, although the lamp was repaired quickly after a call to maintenance. The heater blew cold... More 

Was this review helpful? Yes
New York, USA
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is very pleasant, with a New England decoration. Our room was comfortable and quiet with a pleasant view. The location which is basically nearly part of Harvard, is also very pleasant. We ate in their restaurant which is apparently famous and focuses on New England food. We had several nice breakfasts / meals, except once I had a... More 

Was this review helpful? Yes
beirut
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

i stayed in this hotel during Harvard PON spring 2014 in June. The hotel is excellent. The reception staff very helpful. The rooms are very vast. I also noticed fast internet. No major problems to report. The hotel is quiet.

Was this review helpful? Yes
alexattia, General Manager at Charles Hotel, responded to this review

We are pleased to receive your positive feedback and appreciate you taking the time to share your kind words. If I can assist you further, please do not hesitate to contact me at aattia@charleshotel.com. Thank you again, we look forward to welcoming you back to The Charles sometime soon. Sincerely, Alex Attia General Manager More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

I stayed at the Charles for a couple of nights. Perfect location in the heart of Harvard Square and a 10 minute walk to most of the Harvard schools. Free wifi too! Don't miss eating at their restaurant Henrietta's Table. Great New England food.

Was this review helpful? Yes
alexattia, General Manager at Charles Hotel, responded to this review

I appreciate you taking the time to share your kind words regarding your recent stay. Happy to hear you enjoyed our New England style dining at Henrietta's Table! If I can assist you in any way, please contact me at aattia@charleshotel.com. Thank you again and we look forward to welcoming you back to The Charles sometime soon. Sincerely, Alex Attia... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Charles Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Charles Hotel

Address: 1 Bennett St, Cambridge, MA 02138
Location: United States > Massachusetts > Cambridge
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Charles Hotel 4*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Cheap Tickets, Amex, getaroom.com, Priceline, Travelocity, Booking.com, Odigeo and Tingo so you can book your Charles Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charles Hotel Cambridge
Hotel Style:
#2 Luxury Hotel in Cambridge
#3 Business Hotel in Cambridge
#4 Romantic Hotel in Cambridge
#7 Family Hotel in Cambridge

308 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (59)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (7)
Viewed
Room/suite (16)
Viewed
View from room (7)
Viewed
Dining (1)
Viewed
Other (25)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (225)
Viewed
Amenities (55)
Viewed
Executive Charles Suite (52)
Viewed
Jacuzzi (5)
Viewed
Pool (17)
Viewed
Restaurants and Bars (31)
Viewed
The Hotel (65)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (14)
Viewed
Dining (1)
Viewed
Room/suite (8)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay