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All 17 Cambridge hotels

Charles Hotel

4.0 of 5 Hotel   |   1 Bennett St, Cambridge, MA 02138
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Charles Hotel
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81%
Ranked #5 of 17 hotels in Cambridge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Phil J Dublin, Ireland
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550 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Dublin, Ireland
1 review
5 of 5 stars Reviewed yesterday NEW

This was a short trip to Boston, and the Charles was the perfect place from which to explore the city. The staff are very friendly and helpful. The room was large, comfortable and airy. The beds were large and luxurious. We ate once in the bar, and the food was excellent. Overall an excellent experience.

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Chantily
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Charles in early August on a trip to visit Harvard. We were scheduled to arrive early in the morning and called one day before to make sure our rooms would be available once we arrived. The staff assured us that our 6 rooms would be ready. We arrived at 6am at the hotel to find that... More

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New York City, New York
Contributor
16 reviews 16 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the Charles Hotel for only one night. It is centrally located in Cambridge, within a walk to most locations of interest. The room was comfortable but we found the hotel generic, which was a surprise considering its cost. In addition, the bed and pillows were very soft, not very comfortable and we didn't sleep well. The Wi... More

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Bisbee
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a nice hotel. Wonderful food at Henrietta's Table, great live music at Regatta Bar. And the best part.. The rooms are big and very well done. Ultra comfortable bed, and a very functional work area. My only bee in the bonnet is the valets are a little uptight. Loading a van full of gear and people takes time.... More

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Tallinn, Estonia
Top Contributor
190 reviews 190 reviews
40 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The rates are not low, but you have all the comfort you'd like to have downtown Cambridge, 3 blocks away of Harvard (MIT is a bit farther). Rooms are roomy and silent. Plenty of restaurant options inside and outside. Gym is wide with all options but some equipments are a bit worn out, nothing serious.

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alexattia, General Manager at Charles Hotel, responded to this review

Thank you for sharing your experience regarding your recent visit to The Charles Hotel. I am happy to hear you enjoyed your stay and also appreciate your suggestions for improvement which will be shared with the team. If I can assist you any further, please do not hesitate to contact me at aattia@charleshotel.com. Sincerely, Alex Attia General Manager More

Canton, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was a little small for price we paid. But that's Boston/Cambridge for you. The location is fabulous. The river and shopping so close it's impossible not to be entertained if weather is good. Service was great, meaning no problems. Would stay again for sure.

Was this review helpful? Yes 1
alexattia, General Manager at Charles Hotel, responded to this review

Thank you for taking the time to share your kind words. I am happy to hear you enjoyed your stay and look forward to the opportunity of welcoming you back to The Charles in the future. If I can assist you further, please do not hesitate to contact me at aattia@charleshotel.com. Sincerely, Alex Attia General Manager More

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel a number of times and it is pricey. Value .for money it is is not. The bedroom has furniture that is old and it clearly is showing its age. The carpet clearly needs updating. The king size bed was very soft. One side was firmer than the other. They obviously do not rotate the... More

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alexattia, General Manager at Charles Hotel, responded to this review

Thank you for taking the time to share your experience regarding your recent visit to The Charles Hotel. For future stays please know you may request an in room coffee maker (based upon availability) and one will be delivered to your guestroom upon arrival. If I can assist you further, please contact me at aattia@charleshotel.com. Thank you again and we... More

Jeddah, Saudi Arabia
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location, but that was some of the worst traffic I have ever seen. Everything was very close and you could walk to great restaurants and shopping. The room was small but very nice and clean, WIFI worked well, and staff were friendly.

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alexattia, General Manager at Charles Hotel, responded to this review

We are very happy to hear your stay with us was such a positive experience. Our staff is dedicated to providing our guests with exceptional service and we are pleased to hear that their efforts were so generously acknowledged. If I can assist you further, please do not hesitate to contact me at aattia@charleshotel.com. Thank you again and we hope... More

kaarst
Top Contributor
76 reviews 76 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was impressed by the decoration inside and the eye for details. For instance first time ever that I found the carpet in the corridors really nice, relaxing. In the room you see the same style. Excellent bed. More than full equiped rooms. i.e. adding a television in the mirror in the bathroom. The restaurant where the breakfast was served... More

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alexattia, General Manager at Charles Hotel, responded to this review

Thank you for your feedback regarding your first visit to The Charles Hotel. I am happy to hear you enjoyed our decor and look forward to the opportunity of welcoming you back to The Charles in the future. If I can assist you further, please do not hesitate to contact me at aattia@charleshotel.com. Thank you again and we hope to... More

Morristown, New Jersey
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our first trip to Cambridge, we usually stay in downtown Boston. After reading the reviews for the Charles, we booked it for one night. The hotel was just fine for a one night stay for the two of us. The room was small but clean. The bathroom was very small so both of us could not get ready... More

Was this review helpful? Yes
alexattia, General Manager at Charles Hotel, responded to this review

Thank you for taking the time to share your experience regarding your recent stay. Your feedback is vital to our success in providing our guests with exceptional service and ensuring an enjoyable stay. Thank you again and we hope to have the pleasure of welcoming you back to The Charles in the future. If I can assist you further, please... More

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Additional Information about Charles Hotel

Address: 1 Bennett St, Cambridge, MA 02138
Location: United States > Massachusetts > Cambridge
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Charles Hotel 4*
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Also Known As:
Charles Hotel Cambridge

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Cambridge #4 Business Hotel in Cambridge #4 Romantic Hotel in Cambridge #9 Family Hotel in Cambridge
Hotel Class
Official Description (provided by the hotel)
Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.Reflecting the eclecticism that is Cambridge, The Charles Hotel is a modern interpretation of New England hospitality with a thriving jazz club, the Regattabar, two signature restaurants, ice-skating rink (winter months only), state of the art conference facilities, Corbu Spa & Salon, and a central location in the heart of Harvard Square.The Hotel is home to Henrietta’s Table, featuring “fresh and honest” home cooking, and Rialto, recognized by one of the best restaurants in America by Gourmet, Food & Wine and Esquire. Noir, the hotel’s chic, cozy bar, serves classic cocktails mixed to perfection and sultry signature drinks. Since its opening in 1985, The Regattabar has established itself as the leading jazz and world music club in Boston and the New England area. Corbu Spa & Salon is named after famed architect and designer, Le Corbusier and offers a harmonious escape from the stresses of urban life. A French influenced menu offers seasonal treatments with locally sourced ingredients. Open daily.Catering to internationally renowned business leaders, government officials, entertainment executives and leisure travelers alike, it’s no wonder that the New England Travel Guide has designated The Charles as the best hotel to “stay put in” when visiting Boston. ... more   less 
Number of rooms
294

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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