We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Charles Hotel

4.0 of 5 1 Bennett St, Cambridge, MA 02138
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Charles Hotel
Professional photos View all
Browse nearby
Charles Hotel
Write a Review

582 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
New York City, New York
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

The Charles's location is just perfect -- right off Harvard Square. It's expensive but you save so much money on being able to use the T or walk when you stay there. Friendly, gracious service from everyone we encountered. Not fawning service but that seems right for a hotel so identified with Harvard. Brisk, friendly, efficient. Pleasant decor with New... More

Was this review helpful? Yes
Orange County, CA
Top Contributor
106 reviews 106 reviews
32 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I only stayed one night, but it was excellent. I hadn't visited in years because I usually stay in Kendall square. This time was business was at Harvard, and not MIT. The Charles Hotel was a very good choice. This hotel stands out for service, attention to detail, and decor. I had a great night's sleep, it was quiet, and... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 6 days ago NEW

The room was adequate, but no better than places at 1/4 the price. It was clean,and the bed was nice. No grab bar in the bathroom tub/shower. The chair and ottoman faced away from the TV. The lighting was terrible, and one lamp didn't work, although the lamp was repaired quickly after a call to maintenance. The heater blew cold... More

Was this review helpful? Yes
New York, USA
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very pleasant, with a New England decoration. Our room was comfortable and quiet with a pleasant view. The location which is basically nearly part of Harvard, is also very pleasant. We ate in their restaurant which is apparently famous and focuses on New England food. We had several nice breakfasts / meals, except once I had a... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

i stayed in this hotel during Harvard PON spring 2014 in June. The hotel is excellent. The reception staff very helpful. The rooms are very vast. I also noticed fast internet. No major problems to report. The hotel is quiet.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the Charles for a couple of nights. Perfect location in the heart of Harvard Square and a 10 minute walk to most of the Harvard schools. Free wifi too! Don't miss eating at their restaurant Henrietta's Table. Great New England food.

Was this review helpful? Yes
New Jersey
Top Contributor
53 reviews 53 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Charles is a good business hotel in Cambridge. The room decor is traditional with old English furniture. The paintings on the wall are professors at Harvard. A bit pricey though with good access to restaurants.

Was this review helpful? Yes
Augusta, Georgia
Top Contributor
64 reviews 64 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel - very clean, rooms were nice, bed is extremely comfortable - also a great location - as others have said - Harvard Square is at your front door! Is pricey though. Disappointments are in the restroom - shower was odd in my room - not sure if all rooms are like this, or I... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A classic of Harvard Square, it's the posh alternative to visiting Harvard parents and family as well as tourists demanding quality hospitality in the heart of Harvard Sq. The location is simply unbeatable, equalled only by the much cheaper, but also quite basic, Harvard Square Hotel.

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Spent 5 days there . Good staff and flexible. Clean and quiet and food was good . When I needed a late check out they agreed without hesitation. Apart from the high price ( only good hotel near Harvard) I was happy

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Charles Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Charles Hotel

Address: 1 Bennett St, Cambridge, MA 02138
Location: United States > Massachusetts > Cambridge
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Charles Hotel 4*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Hotels.com, Priceline, Cheap Tickets, getaroom.com, Despegar.com, Booking.com, Venere and Tingo so you can book your Charles Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charles Hotel Cambridge

308 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (59)
Hotel & grounds (3)
View from room (7)
Room/suite (14)
Bathroom (6)
Dining (1)
Other (28)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (225)
Amenities (55)
Executive Charles Suite (52)
Jacuzzi (5)
Pool (17)
Restaurants and Bars (31)
The Hotel (65)

Management photos: Courtesy of the property manager

All management photos (25)
Hotel & grounds (14)
Dining (1)
Room/suite (8)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay