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Le Meridien Cambridge - MIT

GreenLeadersSilver level
20 Sidney St, Cambridge, MA 02139
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Le Meridien Cambridge - MIT
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Le Meridien Cambridge - MIT
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552 reviews from our community

Traveler rating
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    88
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Top Contributor
56 reviews 56 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The people here were great. We particularly enjoyed that Vonnie (before we arrived) and Danny (after we arrived) assured we got the room that we pre-booked. It wasn't ready when we arrived - Danny intervened to tell us that it would be in an hour. In a very nice customer touch, Danny took our bags to our room when it... More 

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Toronto, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Thank you to Daniel (manager) and the rest of the Le Meridien team who did a great job making my stay restful and enjoyable. Close to the subway and the universities....a grocery store next door. restaurants closeby. quiet and clean.

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Princeton, New Jersey
Top Contributor
79 reviews 79 reviews
9 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked out stay knowing that Le Meridien Cambridge was on the outer edge of the MIT campus and had parking which was charged on a 24 hour basis. This is important because parking at MIT is not easy to begin with and we did not want to be scrambling around trying to park the car prior to a 9:30... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After filling our bathtub and realizing it was filled with waste they accused us (guests) that I was staying with in the hotel of pulling a sick prank of urinating and pooping in out own bathtube. Hotel was nice but obviously has a plumbbing problem…and should not accuse guests of ridiculos actions.

Was this review helpful? Yes 2
Nora B, Guest Experience Team at Le Meridien Cambridge - MIT, responded to this review

Dear Carolinesg1, Thank you for your comments. As it was explained with the manager on duty and your group chaperone, it is not possible for waste water to come through the bathroom faucets as the systems are not connected. The hotel’s Chief Engineer and plumber looked into the issue and checked the room you were staying in and confirmed that... More 

Key Biscayne, Florida
Top Contributor
66 reviews 66 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Im staying in this property and can totally recommend it !! Jose M Rodriguez at the front desk does an impecable job, making you feel welcome and willing to go an extra mile to make your stay memorable and wanting to come back... I love to recognize when people do their best and Jose is one of them.

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Nora B, Guest Experience Team at Le Meridien Cambridge - MIT, responded to this review

Dear sandraubillus, Thank you so much for your kind words about our hotel! We are thrilled to hear that Jose made you feel welcome and went the extra mile to make your stay memorable. I will pass along your comments, they will make his day! It was a pleasure to welcome you as our guest and hope you will stay... More 

South Houston, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The location is great. Unfortunately I had an exceptionally frustrating experience with the hotel before I even arrived. I had originally booked a three night stay at this hotel for business about three weeks in advance. About 2 hours after booking the reservation I needed to modify the reservation and check out a day earlier. After repeated attempts to make... More 

Was this review helpful? Yes 1
Nora B, Guest Experience Team at Le Meridien Cambridge - MIT, responded to this review

Dear Ray G, Please accept our sincerest apologies for the issues you experienced while booking your stay with Le Meridien Cambridge-MIT. Upon booking the terms and conditions are provided for guest to review and accept prior to making any reservations with us. If this was booked through a third party, modifying and changing your reservation has to be done through... More 

Mumbai (Bombay), India
Top Contributor
62 reviews 62 reviews
58 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My experience with Le Meridien at Cambridge, MA, was colored somewhat with the rather poor experience that I had with the booking process (done through Expedia), which I relate below after the review. The hotel is conveniently located and about 20-25 minutes from the Boston International airport. The check-in process was smooth and the counter clerk was exceedingly pleasant. I'd... More 

Was this review helpful? Yes 1
Nora B, Guest Experience Team at Le Meridien Cambridge - MIT, responded to this review

Dear SierraBravo, Thank you for your review, it is feedback like this that allows us to improve our service. We are happy to hear that you enjoyed our location and our friendly team, but we’re very sorry that the booking issues you encountered caused you to have a poor experience with our hotel. It is certainly not our hotel policy... More 

Montreal, Canada
Top Contributor
63 reviews 63 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well located hotels in Boston are expensive and this place was the exception. Nothing bad to say about the room, service, front desk or housekeeping. All was good and at 10% less than nearby hotels. The biggest attraction was all the lovely pubs and restaurants nearby. We rarely walked more than 5 minutes. Craigie on Main, Cafe Luna, Thelonious Monkfish,... More 

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belfast, Ireland
Contributor
20 reviews 20 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 20, 2015

I have stayed in a number of hotels in the Cambridge area while on business and this was definitely the best. The staff throughout the hotel were very friendly and helpful. We ate out both nights so cannot comment on the restaurant but the breakfast was very good There is a food market located right beside the hotel which is... More 

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Albany, New York
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 14, 2015

The hotel was ok, not that impressive compared to nearby hotels in the area (its prices are competitive for Cambridge though). The breakfast buffet was rich, the staff was nice, our bedroom was nice. On the other hand, the bathroom in our room was not very well cleaned or maintained, and the bathroom robes were missing.

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Nora B, Guest Experience Team at Le Meridien Cambridge - MIT, responded to this review

Dear GeorgeandMelissa, Thank you for taking the time to post your feedback concerning your recent stay. I am delighted to hear that you enjoyed your room, our breakfast buffet, and that you found our staff to be friendly. Please accept my apologies that your bathroom was not very well cleaned or maintained. That is certainly not how we want you... More 

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