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Courtyard by Marriott Boston Cambridge

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777 Memorial Drive, Cambridge, MA 02139
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Courtyard by Marriott Boston Cambridge
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Courtyard by Marriott Boston Cambridge
Courtyard by Marriott Boston Cambridge
Courtyard by Marriott Boston Cambridge
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470 reviews from our community

Traveler rating
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    85
    30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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harwich
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location was nice, only stayed a night but would definitely stay again. The hotel is newly renovated, the wall mounted flat panel tv was nice and I liked the modern design. The parking garage is ample but a bit expensive for the area at $35/night. If you drive there's no express checkout as you need to pay for the... More 

Was this review helpful? Yes 1
Justine C, Manager at Courtyard by Marriott Boston Cambridge, responded to this review

Hello snowst, Thank you so much for staying with us recently at the Courtyard by Marriott Boston-Cambridge, and for posting a nice review of your experience on Trip Advisor! I would like to start off by thanking you for saying that you would definitely stay again at our hotel! But in regards to our parking garage, there is the option... More 

Northeast
1 review
4 of 5 stars Reviewed 6 days ago NEW

Left phone charger in room and they sent with shuttle driver so that I did not have to return to hotel. Wish they had indicated on web site that the hotel is undergoing a renovation and that the pool was closed. But they had made arrangements for guests to use the Double Tree's pool. Very clean and comfortable.

Was this review helpful? Yes
Justine C, Manager at Courtyard by Marriott Boston Cambridge, responded to this review

Hello MillhavenRob, Thank you so much for staying with us recently at the Courtyard by Marriott Boston-Cambridge, and for posting a nice review of your experience on Trip Advisor! We sincerely apologize that you were never informed that we were going through renovations and some our facilities were going to be relocated and/or closed. We understand the frustration that can... More 

1 review
4 of 5 stars Reviewed 1 week ago

As a frequent traveler (200+ hotel nights a year) I have grown accustomed to a certain routine and level of service. The Courtyard more than provided. The front desk staff was very accommodating and the room was spacious and very clean. My only complaint came with the Bistro. It was a very slow night (a Friday) and they were obviously... More 

Was this review helpful? Yes 1
Justine C, Manager at Courtyard by Marriott Boston Cambridge, responded to this review

Hello Steven F, Thank you so much for staying with us recently at the Courtyard by Marriott Boston-Cambridge, and for posting a nice review of your experience on Trip Advisor! I would like to start off by saying how glad we are to hear from a frequent traveler like yourself, that you had enjoyed our property and the service that... More 

Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago

Major property construction underway, no notification to any of the people in our 23 person group. We all discovered it upon check in. Heating system was roasting on the top floors. Maintenance's suggestion was to open a window. In winter. In Boston. Overlooking a Trader Joe's with early morning deliveries. Many other construction related issues but the biggest issue is... More 

Was this review helpful? Yes 1
Justine C, Manager at Courtyard by Marriott Boston Cambridge, responded to this review

Hello laniergoes, Thank you so much for staying with us recently at the Courtyard by Marriott Boston-Cambridge, and for posting a review of your experience on Trip Advisor. It is unfortunate and we regret that your experience was not a satisfying one and we did not meet your expectations. We sincerely apologize that you were never informed that we were... More 

Manchester, NH
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter was scheduled to attend a weekend program at MIT, so we decided to bring the family and make it a getaway. The Courtyard wasn't as close to the campus as we would have liked, but the price was reasonable and they had availability. My wife made the reservations and she commented on how friendly and helpful the woman... More 

Was this review helpful? Yes
Justine C, Manager at Courtyard by Marriott Boston Cambridge, responded to this review

Hello villemur, Thank you so much for staying with us recently at the Courtyard by Marriott Boston-Cambridge, and for posting a nice review of your experience on Trip Advisor! We are so glad to hear that you had enjoyed our hotel and the fridges in our sleeping rooms and found our staff to be friendly and helpful! We would like... More 

South Kingstown, Rhode Island
Top Contributor
116 reviews 116 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Marriott Courtyard Boston Cambridge on Memorial Drive recently during an overnight snowstorm. We had a decent room rate probably due to the extensive construction going on that closed the dining room and did contribute a bit of light noise at night. However, it is usually a very friendly, efficient, comfortable and clean hotel--as... More 

Was this review helpful? Yes
Justine C, Manager at Courtyard by Marriott Boston Cambridge, responded to this review

Hello CptCelt, Thank you so much for staying with us recently at the Courtyard by Marriott Boston-Cambridge, and for posting a nice review of your experience on Trip Advisor! I would like to start off by thanking you for being a loyal guest and staying with us over a month every year! As you had mentioned, we are currently undergoing... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I understand that hotels need to be renovated, I also understand that they need to stay open during the renovations in order that the hotel can afford to do them in first place. However, there should definitely be a process of managing the expectations of paying guests. I booked this hotel because it has a fitness centre, pool and restaurant... More 

Was this review helpful? Yes 3
Justine C, Manager at Courtyard by Marriott Boston Cambridge, responded to this review

Hello Sally S, Thank you so much for staying with us recently at the Courtyard by Marriott Boston-Cambridge, and for posting a review of your experience on Trip Advisor. It is unfortunate and we regret that your experience was not a satisfying one and we did not meet your expectations. We sincerely apologize that you were never informed that we... More 

Fort Lauderdale, Florida
Contributor
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very late review from a very busy business traveler. I stayed here for a work trip during the Boston marathon in 2014. The staff was out of this world, 5star caliber! For that reason, I saved the hotel business card so that I could eventually review the employees on a rainy day. so here I am, writing to commend... More 

Was this review helpful? Yes
Justine C, Manager at Courtyard by Marriott Boston Cambridge, responded to this review

Hello MigratingCaterpillar, Thank you so much for staying with us recently at the Courtyard by Marriott Boston-Cambridge, and for posting a 5-Star review of your experience on Trip Advisor! I would like to start off by saying how much we appreciate you remembering us and your experience and still writing a review after so long! But we are so glad... More 

Irvine, California
Top Contributor
166 reviews 166 reviews
113 hotel reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We had a large room with views of the Charles River. Our room was generally acceptable, although it was a bit cold in the room from air that came in through the windows. The bathroom was basic but clean. The hotel staff was helpful and responsive.

Was this review helpful? Yes 1
Justine C, Manager at Courtyard by Marriott Boston Cambridge, responded to this review

Hello tsogl, Thank you so much for staying with us recently at the Courtyard by Marriott Boston-Cambridge, and for posting a nice review of your experience on Trip Advisor! We are so glad to hear that you had enjoyed your large room with the spectacular view of the Charles River, as well as our staff! We are currently undergoing a... More 

2 reviews
5 of 5 stars Reviewed February 19, 2015

The facility is under construction and the staff did their best to keep the guests comfortable. We came on Valentines weekend and Anthony Reynolds brightened up the lobby with fresh flowers and his wonderful personality. The best part of our stay was Anthony Reynolds. He was cheerful and very accommodating. He attended to all our needs and requests with a... More 

Was this review helpful? Yes
Justine C, Manager at Courtyard by Marriott Boston Cambridge, responded to this review

Hello alexandra D, Thank you so much for staying with us recently at the Courtyard by Marriott Boston-Cambridge, and for posting a 5-Star review of your experience on Trip Advisor! As you had mentioned, we are currently undergoing a top-to-bottom renovation and we have tried to do our best to ensure the utmost comfort and ease of our guests during... More 

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