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Castel Vecchio

Certificate of Excellence
Viale Pio XI 23, 00040 Castel Gandolfo, Italy
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271 Reviews from our TripAdvisor Community

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Bitburg, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 19, 2015

Beautiful hotel, great food, delightful staff. Lake view room. Highly recommend this hotel. I can see where the summer wedding months might pose an issue related to noise, however. It is close to the train station via the little walk way which goes down the hill behind the hotel. The town of Castel Gandolfo is great for leisurely strolling as... More 

Helpful?
Thank Leslie M
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Leslie, Thank you for reporting back on your time with us at Castel Vecchio! We appreciate your taking the time to share your positive experience with others. It sounds like your stay was enjoyable and we are happy knowing that our staff and location worked out so well. We hope you'll come to stay with us again the next... More 

Tel Aviv, Israel
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 19, 2015

We ordered the hotel a few weeks before our stay. We asked for a baby crib and were notified there is non available in the hotel. Instead we asked for a double bed with a *single mattress*. The idea was that our baby girl will sleep with us on the same bed. We sent a reminder email the day before,... More 

Helpful?
Thank Shneor
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Mr Shneor, Thank you for calling this unfortunate situation to our attention. We apologize for the inconvenience concerning the room, though weeks before your arrival we confirmed and properly assigned the best accomodation that could be meet your expectations. It sounds like you didn't enjoy the dinner either.. and this is very disappointing for us since is definitely not... More 

Adrian, Michigan
Level Contributor
1,882 reviews
227 hotel reviews
common_n_hotel_reviews_1bd8 703 helpful votes
5 of 5 stars Reviewed October 2, 2015

This hotel overlooking Lago Albano is a beautiful property in a delightful location. The facility is beautifully quaint, the rooms are comfortable and the service is friendly and charming. The morning breakfast is rather nice as the dining facility is quite elegant. The room rate is very reasonable for what you get. We were meeting our daughter in Castel Gandolfo... More 

Helpful?
Thank Debbie K
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Debbie, thank you for taking the time to provide feedback of your recent stay at our Castel Vecchio. I am pleased that you had an enjoyable stay and I hope that we may have the opportunity of welcoming you back sometime in the near future, Kind Regards More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 17, 2015

This hotel book a lot of weddings so rooms above terrace are very noisy until early hours of the morning including fireworks Junior suite not really a suite just a large room. Food good and staff very friendly Would not return to this hotel

Helpful?
Thank Pauline374
francesco a, Manager at Castel Vecchio, responded to this review

Dear Mrs Pauline, thanking you for your comments concerning your stay at our hotel Castel Vecchio, we sincerely regret for the inconvenience that you properly highlighted. We usually host events (without fireworks which are forbidden) during the weekends and although we advise in advance our guests, doing our best to avoid any trouble, we understand that our effort didn't fullfil... More 

Busserolles, France
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 29, 2015

We stayed at Castel Vecchio for five nights, starting the visit with a rather fine meal for six family friends, the place is splended slightly faded but full of old fashioned charm. No problems with the language most staff (especially Alicia) have excellent english. Fantastic viewa of the lake and a short walk gets you to the heart of Castel... More 

Helpful?
Thank BrianEpton1
francesco a, Front Office Manager at Castel Vecchio, responded to this review

We really thank you for your feedback! We are happy to know that you have appreciate our Hotel and our Staff..we hope to see you again! More 

Preston, United Kingdom
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
4 of 5 stars Reviewed August 26, 2015

We stayed here in June. Great traditional hotel Italian with magnificent views of the lake and the mountains beyond. The rooms were clean and staff friendly. A short walk along the main road to the village where there were some nice restaurants. You can get a train to Rome from the rail station that is below the hotel. A fifteen... More 

Helpful?
Thank the-runner
francesco a, Front Office Manager at Castel Vecchio, responded to this review

We really thank you for your feedback! We are happy to know that you have appreciate our Hotel and our Staff..we hope to see you again! More 

London, United Kingdom
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 31, 2015

What an amazing hotel spread over five floors on a steep mountainside! Panoramic views of the beautiful lake Albano from the restaurant patio. What better place to eat? We had the same view from the hotel room and the hotel pool. One negative was that the air conditioning unit in the room was very noisy and not effective. So we... More 

Helpful?
Thank JohnBovi
francesco a, Front Office Manager at Castel Vecchio, responded to this review

We really thank you for your kind words and we hope to see you soon in Castel Gandolfo! Arrivederci! More 

Adelaide, Australia
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed June 3, 2015

I wrote about this picturesque hotel a few years ago. Although it had a great view and we enjoyed what I called then a 'sumptuous' dinner - there were many things that my clients and I did not like. Because of those 'good bits' I have just been again. The hotel still looks lovely, the views are still breathtaking...this time... More 

Helpful?
4 Thank PAK777
jessejean
Level Contributor
167 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
2 of 5 stars Reviewed May 5, 2015

We stayed here as an in between spot before we went to Rome. We arrived pretty late at night, and had not yet had dinner. We were lucky the restaurant stayed open for us. The food was OK, and we were thankful they were still open. Our room was not OK. It did have a beautiful view of the lake,... More 

Helpful?
Thank jessejean
francesco a, Front Office Manager at Castel Vecchio, responded to this review

Dear guest, Thanking you for sharing your experience, we truly regret for our inability to fulfill your expectations and for the lack of support during tour stay. Actually we weren't able to repair the shower in a short time, since it took more time than expected to replace the damaged shower part ; aware of the unpleasant inconvenience, we suggested... More 

1 review
1 of 5 stars Reviewed March 28, 2015

My family and I stayed at the hotel for three nights and for two of them we could not sleep due to the noises created by those guests staying at the venue for celebrations. I don't understand how a hotel could sell rooms sitting below a banquet room and expect guests like me with a 9 months old to go... More 

Helpful?
Thank Xenia F
francesco a, Front Office Manager at Castel Vecchio, responded to this review

Dear guest, we truly apologize for being unable to better accommodate your family during your stay; we usually take care of all guests, especially of families with babies; in that occasion the hotel was over booked and we couldn't assign a better room. Sometimes it is very hard to balance the hotel accommodation with the events that usually take place... More 

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