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Holiday Inn Express Hotel & Suites Ft. Payne

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112 Airport Road West, Fort Payne, AL 35968
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Ft. Payne
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115 Reviews from our TripAdvisor Community

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Traveler rating
    63
    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • German first
  • Spanish first
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English first
  • All months
    (115)
  • Mar-May only
    (22)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (26)
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2 reviews
5 of 5 stars Reviewed July 19, 2015

Everything is great. Room is pretty and nice and clean. Staff is friendly and accommodating. Pool is great. We got a Jacuzzi room ;-) Breakfast - my hubby got a chance to pig out on pancakes and cinnamon rolls. Eggs, sausage, yogurts, milks, coffee, muffins. . Really a big choice of breakfast items and this would come in handy, particularly... More 

Was this review helpful? Yes
travelpaige91, Director of Sales at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you so much for the 5-star review and the wonderful comments. It sounds like you and your husband had a great stay, which is exactly what we work for! We hope you'll return again soon. If you're back during the month of August from 8pm until midnight we're serving free pancakes at night! Sincerely, Paige Davis Director of Sales More 

Woodbury, Georgia
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 18, 2015

Business trip. Was only going to stay in Fort Payne one night. There were hotels closer to my job site. But the overall comfort, cleanliness, nearby restaurants options made this Holiday Inn Express the hotel of choice... The morning cinnamon rolls made extra distance to the job no problem..GRIN

Was this review helpful? Yes
travelpaige91, Director of Sales at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

We definitely agree with you about the cinnamon rolls! Thank you for the compliments. Comfort and cleanliness are our top priority and the convenience of the nearby dining is such a plus. We are so happy you chose to stay with us and felt the extra distance was totally worth it. Come have another... or 3 again soon! Sincerely, Paige... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 10, 2015

Very clean new hotel with nice rooms, comfortable beds, and nice staff. Check in was fast and painless...we swam in pool and it was nice and clean as well. Close to interstate and local restaurants...we would definitely stay here again if we needed to.

Was this review helpful? Yes
travelpaige91, Director of Sales at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Wow! It sounds like you had such an enjoyable stay with us. This is exactly what we aim for. We have some really great renovations coming up later this year, so we hope you will return and let us know what you think. The exterior of the hotel will get a totally new look, as well as our lobby with... More 

Madisonville, Louisiana
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 8, 2015

I have stayed here several times, and liked the area and this dependable HIE in Ft Payne that I stay extra just to explore the area. The front desk personnel make this particular HiE special. They are helpful with info about the area. We needed some extra shampoos, and this came with a smile. They represent the Fort Payne area... More 

Was this review helpful? Yes 1
travelpaige91, Director of Sales at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Your comments about our staff mean everything to us. Thank you for staying with us whenever you're in this area. We are located in such a wonderful place. We are more than happy to share information about Fort Payne and Lookout Mountain with our guests. Your story is exactly the type of guest experience we work for. We hope you've... More 

Laurel, Maryland
Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed July 4, 2015

My first impression wasn't super as the hotel looked not quite current. However I decided the problem wasn't the hotel but all the asphalt nearby since it's adjacent to a shopping center that conveniently houses several restaurants, although not all the Ft Payne eating establishments by any means. The room was attractive and comfortable. Everything was clean. Breakfast the next... More 

Was this review helpful? Yes 1
travelpaige91, Director of Sales at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

We are so thrilled you decided to try our hotel! Your feedback is very much appreciated. We hope you enjoyed your trip to the Fort Payne area. Little River Canyon and DeSoto State Park have so much to see and do. You're right, we are located less than 10 miles from the national preserve and only about 2 miles from... More 

Sulphur, Louisiana
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 30, 2015

Me and my husband spent one night at this hotel and had a very comfortable stay. The front desk staff were very friendly. The room was above average in size and the mattress was very comfy. Breakfast was a full hot one with lots of choices. We booked it through the internet and got a really good price. I would... More 

Was this review helpful? Yes
travelpaige91, Director of Sales at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for taking the time to send your feedback. It sounds like you had such an enjoyable stay with us. We're so happy you were pleased with the size of the room, comfort of the mattress and quality of our breakfast. Quiet, clean and comfortable is what we aim for! Sincerely, Paige Davis Director of Sales More 

1 review
5 of 5 stars Reviewed June 30, 2015 via mobile

The hotel was very nice, and everyone was really friendly. The beds were really comfortable, and the breakfast was really good as well. I didn't have any problems, and the whole family seemed to enjoy it. I would recommend this hotel to anyone staying in Alabama

Was this review helpful? Yes
travelpaige91, Director of Sales at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for your kind words and the recommendation. Our team works diligently to provide this type of experience for our guests. We know that when you make it to our hotel, you're ready to relax after a day of traveling. We aim to make your stay stress free and enjoyable, so we are pleased to hear that's exactly what... More 

Rural GA
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 28, 2015

This was a working "vacation" as my husband had work in the area and I work from "home" so I brought work with me. I was very impressed with the Holiday Inn Express in Fort Payne from the moment we arrived. We arrived earlier than check in and I knew I could just work in the breakfast are if I... More 

Was this review helpful? Yes
travelpaige91, Director of Sales at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for taking the time to share your comments with us! If it's available, we are happy to give our guests an early check-in or late check-out. It's delightful to hear that you had such a relaxing stay with us and were able to get your work done at the same time. Breakfast can be very busy at this... More 

Lafayette, LA USA
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 18, 2015

We stayed one night at the Holiday Inn Express in Fort Payne. We arrived early. The front desk said our rooms would probably not be ready for an hour or so. She recommended we take our toddler grandson to the City Park to kill some time until the rooms were ready. She even gave us the directions on how to... More 

Was this review helpful? Yes 1
Jule83, Director of Sales at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

We are so pleased to hear that our staff took great care of you during your stay. We apologize that the door handle came off when you arrived. We recently installed beautiful wooden doors throughout the entire hotel and that handle was apparently a little loose. We wish this hiccup in your stay had not occurred, but are so happy... More 

Luling, Louisiana
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 17, 2015

I found Holiday Inn of Ft Payne on Tripadvisor.com. I was traveling through Alabama and booked this hotel at the last minute. I found the hotel to be clean, quiet and comfortable. The pool was unusually lively for a hotel. I was especially pleased with the young lady at the front desk. She definitely possessed a "customer friendly" attitude.

Was this review helpful? Yes
Jule83, Director of Sales at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

We are so thrilled that you enjoyed your stay with us! June and July are an especially busy time for us and we love the atmosphere it creates within the hotel; everyone having a great time chatting in the lobby and relaxing by the pool. We are fortunate to have a staff filled with energetic people who love what they... More 

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