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Holiday Inn Express Hotel & Suites Ft. Payne

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112 Airport Road West, Fort Payne, AL 35968
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Holiday Inn Express Hotel & Suites Ft. Payne
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Holiday Inn Express Hotel & Suites Ft. Payne
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101 reviews from our community

Traveler rating
    58
    33
    6
    2
    2
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32
23
10
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johns Creek, GA
Contributor
18 reviews 18 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was nice. The room was well appointed, albeit small but clean and comfortable. Loved the big counter in the bathroom. The lobby and hallway smelled like body odor and the breakfast was awful. I know it's free, but it doesn't have to be gross. You're better off eating at the Waffle House across the street! But overall, in... More 

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Alabama
Contributor
19 reviews 19 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stay here regularly - they are always welcoming and friendly. The staff has always been prompt. Eat at Santa Fe, enjoy a drink or two and walk back to your room for the evening. There are also other places to eat within walking distance. The heated pool is nice as well!

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Plattsburgh
Top Contributor
91 reviews 91 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night only on our 3 week road trip. Hotel staff is excellent, very comfortable room, good breakfast. Convenient location right off the interstate makes this hotel a GREAT choice, whether you're passing through or want to stay for a while. I'd go back..........and will recommend. Thank you for your Hospitality.

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Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

We are so glad you were pleased with our hotel! Thank you kindly for your compliments and for taking time out of your day to post your experience with us for other travelers to read. I rely on reviews when I travel and it's great to hear about many aspects of the hotel. Please let us know if your travel... More 

Fort Payne, Alabama
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I stayed for several days after the death of my father. Room was wonderful. Breakfast outta this world. And a staff to beat all. They would anything they could to make your stay the best possible. And for my reason - they were "top notch"!

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Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

We appreciate your recommendation! We are so sorry for the circumstances of your stay but we are glad we were able to make you comfortable while you were here. Thank you so much for choosing us. We hope you will return again for a leisurely visit. Sincerely, Julie Mewes General Manager More 

Dothan, Alabama
Top Contributor
113 reviews 113 reviews
21 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed April 18, 2015

The Holiday Inn Express in Fort Payne was awesome. I stayed here one night recently while sightseeing over Easter weekend. Hotel is quiet, clean and spacious. Bed was comfortable, pillows were not (in my opinion). Room was a very nice size, very clean, had all the amenities I needed - fridge, microwave, coffee pot, nice TV, desk, chairs. A+ for... More 

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Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for leaving such a great review. You are a fantastic reviewer, I loved hearing your description of your stay. We are very happy you enjoyed your stay. Next time please experience the pancake machine. It's wonderful. We do hope you will stay with us again. Happy travels, Julie Mewes General Manager More 

Mobile
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 7, 2015

I have stayed at this property three times. It is located right off the interstate and there a several restaurants nearby. The hotel is well maintained and the room was large and comfortable. I would highly recommend this hotel to anyone looking for accommodations in Fort Payne.

Was this review helpful? Yes 1
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for your recent stay with us. Your return stay is the highest compliment you can bestow upon us. We appreciate your loyalty. I hope our paths have crossed but if they have not please introduce yourself when you return. We love meeting with our guests and finding out what are their most important wants and needs for a... More 

Canton, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

My family and I needed to stay in Fort Payne over an extended period. We looked around and stayed at the better hotel chains in town. After sampling the competition we returned to this Holiday Inn Express for repeated stays. The beds were the most comfortable, their breakfast was the freshest and had the greatest selection over other hotels in... More 

Was this review helpful? Yes 1
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for the tremendous recommendation! You made my day! Of course, I had to share your review with the staff; so you not only made my day but put a smile on their faces as well. Our goal is to have every guest live and describe the stay you talked of. We love to hear when guests are truly... More 

New Orleans, Louisiana
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2015

After slipping and sliding on the interstate for at least five miles, our family decided it was safest to get off and secure ourselves a room for the night. When we walked in, the man working the front desk was extremely considerate and accomodating of our situation. Our room was clean and spacious. It was a major plus for us... More 

Was this review helpful? Yes 3
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

I am so sorry the weather inconvenienced you but I am very happy you found us! Thank you for the nice compliments. We are very proud of our team and the great job they do. To have you recognize them is wonderful and I will certainly pass your kind words onto them. We hope you will stay with us again.... More 

Wilmer, AL
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

We are Hampton Rewards Members and went there first. The night lady was so terribly rude that we left and crossed the highway to this Holiday Inn, and we are so glad we did. The night man was friendly, courteous and helpful. He signed us up for Holiday Inn Rewards, checked us in, and brought the new rewards card to... More 

Was this review helpful? Yes 1
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Welcome! and thank you for staying with us. It sounds like you had the exact experience we wish for everyone to have when they walk through our doors. From check in to checkout we want it to be pleasant, courteous, comfortable and clean. I am sorry you missed the full hot breakfast experience but I am happy the breakfast host... More 

Virginia Beach, Virginia
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2015

I just came back from a recent Trip to Fort Payne. This hotel is slightly newer and beats out the Hampton in across the street for price and room decor. It does not include an onsite indoor swimming pool like the Hampton Inn but if you ask the desk clerk I believe they have worked out an arraigement with them... More 

Was this review helpful? Yes 1
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for your great recommendation. We are so glad you enjoyed your stay with us. We do have a outdoor seasonally heated pool that is closed at this time. But with your stay here you have complimentary access to a full fitness facility and that pool is Olympic size and the gym has free weights, the circuit and everything... More 

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