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All 8 Fort Payne hotels

Holiday Inn Express Hotel & Suites Ft. Payne

2.5 of 5 Motel   |   112 Airport Road West, Fort Payne, AL 35968
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Ranked #2 of 8 Hotels in Fort Payne
Certificate of Excellence 2014
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87 reviews from our community

Traveler rating
    47
    31
    6
    2
    1
See reviews for
26
22
10
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, Alabama
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ft. Payne, Alabama has an annual festival known as Boom Days Celebration. Well, this is my 3rd stay @ Holiday Inn Express. Each visit just gets better & better. They treat you like family, & want for nothing. Cleanliness was also an inviting asset. The morning breakfast was good, refreshing, & above par. Yes, I hope I get to see... More 

Was this review helpful? Yes 1
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for your kind review. Everyone at the Holiday Inn Express & Suites love the Boom Days festival! We love welcoming the return guests, such as yourself, and making new friends from the new guests. The artist and musicians that come to Fort Payne that weekend are the best of the best and it is exciting! Don't wait for... More 

Jasper, Alabama
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

My family had four people in two rooms for our hotel stay. The rooms were very clean and comfortable. The staff was very cordial and helpful. The breakfast was absolutely delicious and contained a wide variety of foods. Cinamon rolls were the BEST I have ever eaten anywhere! The location was close to all the sights we wanted to visit.... More 

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for the great review! It sounds like your stay was exactly the experience we would hope all our guests would enjoy when they stay with us! The Cinnamon Rolls are wonderful. I hope you had time to visit the attractions in our local area. This time of year is a great time to visit. Little River Canyon and... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 9, 2014

We had booked a couple of rooms at this hotel to stay here while working in the area. My husbands gold necklace came off while sleeping and he didn't realize it until late that night. The next day he went to the front desk to ask if it had been turned in. They called his housekeeper "Cindy" to come to... More 

Was this review helpful? Yes
londongadsdenal, Owner at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Ms Keri I am grateful for our conversation. I will try and also talk to the guest himself such that i can get a full statement. As promised, I shall look into this matter as quickly as possible. I will personally do a full search of the room. As I mentioned, we have never had this happen at any of... More 

1 review
5 of 5 stars Reviewed October 17, 2014 via mobile

I recently visited Ft Payne for a few days and could not of been more pleased with my stay there. The staff was always friendly and helpful. The breakfast bar was delicious and had a nice selection including some amazing cinnamon rolls and delicious coffee! Our room was always clean and was very comfortable. I will be staying there again... More 

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for the great compliments! We are elated you enjoyed your stay with us. I have to say I am very proud of the staff we have here, their dedication and genuine caring attitude make it a joy to be here and I want the guests to feel the same. I am glad you enjoyed the breakfast. The cinnamon... More 

mississippi
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

My husband and I have stayed here several times. Our most recent stay was the first weekend in October for a long weekend. Staff was very nice and the room was very clean. Air worked GREAT!!! The breakfast was hot and very tasty. The hotel is very centrally located and we a a short ride to anywhere we wanted to... More 

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for leaving a review for our property. We certainly appreciate you taking the time to do so. I am always excited to hear when guests have stayed with us in the past and return to stay with us again. We are so glad you were comfortable and enjoyed the breakfast. I hope you were able to enjoy the... More 

Cincinnati, Ohio
Top Contributor
115 reviews 115 reviews
54 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 7, 2014

This is an older hotel, and gives me the impression that it used to be a Country Inn and Suites. With that being said, the staff here were excellent and couldn't have been nicer. From the gentleman who checked us in (who's name escapes me) to the manager who took the time to give us directions to all the local... More 

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for your recent stay. I am happy to hear you enjoyed some Southern Hospitality during your stay. We have always been a Holiday Inn Express & Suites; I think the staircase may be what made you think otherwise. I appreciate your feedback on all aspects of your stay. It makes us strive to do better and it also... More 

Murfreesboro, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2014 via mobile

We have stayed at this HIE on more than one occasion. The accommodations are clean and very nice. The bed was comfortable as well. A bonus was having the new SEC network as part of the TV offerings. The office staff was courteous and efficient. Other staff was friendly as well when passing in the hallway. We did not take... More 

Was this review helpful? Yes 1
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for your recent stay with us. Your coming back to stay with us is the highest compliment I can think of; it means a lot. I am so glad you enjoyed the SEC network. It has been a great addition to our television line up. I appreciate the positive feedback on the staff. I am so proud of... More 

Tomball, Texas, United States
1 review
5 of 5 stars Reviewed September 3, 2014

Stopped overnight on drive from NYC to Houston, TX. Easy check in.Friendly staff, free full breakfast, quiet. What more do you need! Easy to find, right off the freeway, plenty of safe and lighted parking. Nothing more to say.

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

I hope you had safe travels on your long car trip. We are so happy you found our hotel and stayed with us. We know you have many choices when you are on the road. I am so glad we met and hopefully exceeded your expectations. Please make plans to stay with us again when traveling our way. Sincerely, Julie... More 

Alabama
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 20, 2014

This hotel was very clean and accommodating. The room was perfect in every way. One morning we had put the privacy tab out for a short while and removed it when we left the room. When we got back late that afternoon the room was not cleaned. I found a young lady in the hallway who was finishing up a... More 

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for taking the time to share your feedback from your recent stay with us at the Holiday Inn Express and Suites Fort Payne. We are so happy you enjoyed your stay and you were comfortable. I appreciate the feedback regarding your room being serviced; it helps with training and procedures that are put in place. I apologize that... More 

Bangor, Pennsylvania, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 12, 2014

Had to find a hotel for the night. Found this hotel. Would recommend that one pick up a coupon book at the visitor's rest stop. Coupon in there is cheaper than with AAA. Friendly, courteous staff, nice quiet, and CLEAN rooms. WOULD RECOMMEND! Is located right off the intrastate, and there are a few eating places nearby. A "Huddle House"... More 

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

I am so glad you found us! Thank you for the delightful review. The exit guide coupon is an excellent savings when it is available. We are so appreciative of your recommendation. We rely on your reviews to assist guests in deciding the best place for them to stay. We hope you will stay with us again and if you... More 

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Additional Information about Holiday Inn Express Hotel & Suites Ft. Payne

Address: 112 Airport Road West, Fort Payne, AL 35968
Phone Number:
Location: United States > Alabama > Fort Payne
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ft. Payne 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Hotel And Suites Ft. Payne
Holiday Inn Fort Payne
Fort Payne Holiday Inn
Holiday Inn Ft Payne

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