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All 8 Fort Payne hotels

Holiday Inn Express Hotel & Suites Ft. Payne

2.5 of 5 Motel   |   112 Airport Road West, Fort Payne, AL 35968
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89%
Ranked #1 of 8 hotels in Fort Payne
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 20, 2014
Alabama67 Alabama
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78 people have reviewed this hotel

Traveler rating
    41
    29
    6
    2
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Alabama
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 20, 2014

This hotel was very clean and accommodating. The room was perfect in every way. One morning we had put the privacy tab out for a short while and removed it when we left the room. When we got back late that afternoon the room was not cleaned. I found a young lady in the hallway who was finishing up a... More

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for taking the time to share your feedback from your recent stay with us at the Holiday Inn Express and Suites Fort Payne. We are so happy you enjoyed your stay and you were comfortable. I appreciate the feedback regarding your room being serviced; it helps with training and procedures that are put in place. I apologize that... More

Bangor, Pennsylvania, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 12, 2014

Had to find a hotel for the night. Found this hotel. Would recommend that one pick up a coupon book at the visitor's rest stop. Coupon in there is cheaper than with AAA. Friendly, courteous staff, nice quiet, and CLEAN rooms. WOULD RECOMMEND! Is located right off the intrastate, and there are a few eating places nearby. A "Huddle House"... More

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

I am so glad you found us! Thank you for the delightful review. The exit guide coupon is an excellent savings when it is available. We are so appreciative of your recommendation. We rely on your reviews to assist guests in deciding the best place for them to stay. We hope you will stay with us again and if you... More

Greenville, South Carolina
Top Contributor
187 reviews 187 reviews
20 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed June 14, 2014

This hotel is located in the outskirts of the downtown of Fort Payne, right next door to the airport, and not far away from the Canyon park. The staff was extremely helpful and very friendly and wanted to make sure everything was taken care of for our accommodations. The room was clean and well appointed - however, it was very... More

Was this review helpful? Yes 1
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for the glowing review. It was a pleasure to read on a Monday morning!!! I am so happy you enjoyed your stay; with the exception of the work going on. I'm happy to say that will be finished very soon. So glad you found the breakfast delightful and that pancake machine is just fun. The addition of the... More

Orlando, FL
Top Contributor
90 reviews 90 reviews
50 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed June 2, 2014

Stayed for 2 nights with other colleagues. My stay was pleasant and will recommend this hotel for future visits. Good: Staff is friendly, efficient and helpful Good selection of breakfast options (cold and hot) Room was good size, clean, and everything worked (AC, hot water, etc) Good location, next to several restaurants and to a big kmart store (walking distance... More

Was this review helpful? Yes 1
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Aren't those cookies fabulous! We are so glad you enjoyed your stay and your room. Our staff takes great pride in their work and we appreciate that you were able to have the guest experience you did. We introduced the King size and Queen size pillows to the rooms a couple of months ago and I love them. And then... More

Waynesville,NC
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 12, 2014

My daughter and I traveled with my 87 year old mother to see relatives and sightsee near Fort Payne. The staff was very courteous, informative and efficient. Housekeeping does a very nice job-the whole motel was very well kept and clean. The beds were very comfortable and there wasn't alot of traffic noise. My mother loved the elevator- it made... More

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

I am so happy you all had a great time and the weather was pleasant. Thank you for taking your valuable time to write the glowing review for us. We are glad you found the room to be clean, comfortable and convenient. We hope you will stay with us again soon. We have some fabulous Fall festivals in the area... More

Danville, Pennsylvania
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 26, 2014

Breaking up a long trip from Central PA to New Orleans, we stopped here for the night. Hotel desk was friendly and efficient. The rooms were clean and the beds were quite comfortable. Thank you for a refreshing nights rest.

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

We are extremely happy you chose to stop and stay with us at the Holiday Inn Express & Suites Fort Payne. We maintain our dedication to our guests by continuing to provide you with clean rooms and attentive, personable service from our team members. We hope your travels will bring you back to stay with us again. Thank you for... More

West Chester, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2014

My wife and I stopped here for a total of two nights (one each way) on a recent road trip. The front desk staff was extremely nice and cheerful. Room was quiet, clean and comfortable. Breakfast was good as well.

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

We are so glad you found us; twice! Seriously, thank you for staying with us. We appreciate your patronage and great review. We want all our guests to have a comfortable, relaxing and hassle free stay. We hope you will travel our way again soon. Sincerely, Julie Mewes General Manager More

Portageville, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2014

Had to travel to Fort Payne for a funeral & chose to stay at the Holiday Inn Express. It was in a good location with plenty of restaurants & fast food chains nearby. Our room was spacious, but it did have a little dust (as if it had not been occupied in a couple of days). The beds were comfortable... More

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for staying with us at the Holiday Inn Express & Suites, Fort Payne. We are sorry for your loss, but we are glad we were able to provide you with a comfortable place to stay during your time in Fort Payne. We recently upgraded from standard pillows to Queen and King size pillows and I think it was... More

Senior Contributor
37 reviews 37 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 24, 2013

For starters,Fort Payne is a charming little town.very cute & reminded me of the Smokies. This holiday inn express was conveniently located right near several restaurants & just up the road from the Alabama museum.our front desk person,the night audit,was very nice. We got a 1 bdrm suite,& it was HUGE. It could easily pass as a 1 bdrm apartment.... More

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for your review; we are glad you enjoyed your stay. We appreciate all feedback from your stay. Having maintenance feedback is very important and quite helpful. I am glad you enjoyed our town. When you return please ask front desk for maps of our area, Fort Payne and Dekalb County. There is a Lookout Mtn. Parkway map that... More

Pembroke Pines, Florida
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 29, 2013

I have been coming to this HI Express since inaugurated in 1998. The staff and service is efficient and polite as always. Good internet connection. The only point is that Hotel needs renovations as it has seen better days.

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for your loyalty and for being an IHG Rewards Club member! The staff loves to hear they are doing a great job; thank you for the compliments, I will be sure to share your review with all of them. Next time you are hear I would love to hear any suggestions you may have regarding the hotel. Since... More

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Additional Information about Holiday Inn Express Hotel & Suites Ft. Payne

Address: 112 Airport Road West, Fort Payne, AL 35968
Phone Number:
Location: United States > Alabama > Fort Payne
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ft. Payne 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Ft. Payne
Holiday Inn Fort Payne
Fort Payne Holiday Inn
Holiday Inn Ft Payne

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Fort Payne's newly relaunched Holiday Inn Express & Suites announces the introduction of new amenities, total new lobby experience with fresh scent, music and front desk! This 2011 Best of Dekalb County award winner also introduces the expanded breakfast and meeting space. Enjoy a hot complimentary breakfast in the new room, featuring signature cinnamon rolls, Smart Roast coffee and choices of hot items including sausage, gravy, omelets or biscuits. This cosy, warm and award winning service hotel, features wireless high-speed Internet access, a business center, a meeting room, guest laundry and complimentary use of the full service fitness complex. Guest rooms feature microwaves, refrigerators, coffee/tea service, expanded cable and HBO, hairdryers, and iron/ironing boards. We are conveniently located to many companies, including Dekalb Regional Hospital, Ferguson, Siemens Westinghouse, Heil, Gametime, R.T.I., and Children's Place. We also offer government rates! We are close to Sequoyah Caverns, DeSoto State Park, Alabama, Little River Canyon and Alabama Fan Club. Walk to area restaurants, including Cracker Barrel, Ruby Tuesday, and the Santa Fe Cattle Co. For the adventurous type, ask about packages including hiking, canoe, rock climbing and cave tours. When you retire for the day enjoy a refreshing dip in our beautiful heated pool! Don't forget to join us each evening for fresh cookies and coffee! ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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