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Holiday Inn Express Hotel & Suites Ft. Payne

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112 Airport Road West, Fort Payne, AL 35968
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Holiday Inn Express Hotel & Suites Ft. Payne
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110 Reviews from our TripAdvisor Community

Traveler rating
    61
    39
    6
    2
    2
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34
25
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sulphur, Louisiana
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Me and my husband spent one night at this hotel and had a very comfortable stay. The front desk staff were very friendly. The room was above average in size and the mattress was very comfy. Breakfast was a full hot one with lots of choices. We booked it through the internet and got a really good price. I would... More 

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel was very nice, and everyone was really friendly. The beds were really comfortable, and the breakfast was really good as well. I didn't have any problems, and the whole family seemed to enjoy it. I would recommend this hotel to anyone staying in Alabama

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Rural GA
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was a working "vacation" as my husband had work in the area and I work from "home" so I brought work with me. I was very impressed with the Holiday Inn Express in Fort Payne from the moment we arrived. We arrived earlier than check in and I knew I could just work in the breakfast are if I... More 

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Lafayette, LA USA
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night at the Holiday Inn Express in Fort Payne. We arrived early. The front desk said our rooms would probably not be ready for an hour or so. She recommended we take our toddler grandson to the City Park to kill some time until the rooms were ready. She even gave us the directions on how to... More 

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Jule83, Director of Sales at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

We are so pleased to hear that our staff took great care of you during your stay. We apologize that the door handle came off when you arrived. We recently installed beautiful wooden doors throughout the entire hotel and that handle was apparently a little loose. We wish this hiccup in your stay had not occurred, but are so happy... More 

Luling, Louisiana
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found Holiday Inn of Ft Payne on Tripadvisor.com. I was traveling through Alabama and booked this hotel at the last minute. I found the hotel to be clean, quiet and comfortable. The pool was unusually lively for a hotel. I was especially pleased with the young lady at the front desk. She definitely possessed a "customer friendly" attitude.

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Jule83, Director of Sales at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

We are so thrilled that you enjoyed your stay with us! June and July are an especially busy time for us and we love the atmosphere it creates within the hotel; everyone having a great time chatting in the lobby and relaxing by the pool. We are fortunate to have a staff filled with energetic people who love what they... More 

The Woodlands, Texas
Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

They are right near a cracker barrel so we walked over there, ate and then crashed. Good bed, pillows etc,+ quiet. Great experience, loved it. They give a military and aaa discount but they aren't very much.

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Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

We are so glad you were comfortable and enjoyed your recent stay with us. It is very nice to have places to eat that are so conveniently located to the hotel. Many guests enjoy walking to restaurants after traveling. I hope after your night here at the hotel you were well rested, well fed before heading out. Please come stay... More 

Crawfordville, Florida
Level Contributor
121 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms clean, refrigerator and micro. Beds are not uncomfortable but certainly could be updated and a bit more comfortable. Try not to stay in a room in back of hotel. There is a Huddle House there with big truck parking all night. A bit noisy. The hotel breakfast is a bit slim on the offerings, 9 people waiting/wanting a cinnamon... More 

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Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for your recent stay with us and thank you for taking the time to leave feedback about your stay. Your feedback is very helpful for training of employees and for me to know where we can do things different and better. I am so sorry parts of your stay were not as you expected them to be. We... More 

New Orleans, Louisiana
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

clean rooms nice pool microwave frig coffee pot flat screen tv continental breakfast. only downfall no hot tub and doesnt allow pets. close to little river canyon falls and desoto falls and alamaba museum. just off interstate. friendly staff

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for staying with us and leaving such a thorough review. It is very helpful to other travelers when they are making plans. We are happy you enjoyed your room and various other amenities the hotel has to offer. We do not have a hot tub outside but we do have an executive suite that is 2 rooms. One... More 

Johns Creek, GA
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel was nice. The room was well appointed, albeit small but clean and comfortable. Loved the big counter in the bathroom. The lobby and hallway smelled like body odor and the breakfast was awful. I know it's free, but it doesn't have to be gross. You're better off eating at the Waffle House across the street! But overall, in... More 

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Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

Thank you for staying with us. I hope you had a great time at the horse show. We appreciate the thorough feedback about your stay. I would like very much to speak to you in detail about a few of these things. We want to take any opportunity we can to improve. Sincerely, Julie Mewes General Manager More 

Alabama
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 21, 2015

I stay here regularly - they are always welcoming and friendly. The staff has always been prompt. Eat at Santa Fe, enjoy a drink or two and walk back to your room for the evening. There are also other places to eat within walking distance. The heated pool is nice as well!

Was this review helpful? Yes
Jule83, General Manager at Holiday Inn Express Hotel & Suites Ft. Payne, responded to this review

It was a treat to receive your review. You described the stay we hope everyone has. Thank you for staying with us on a regular basis and taking time to leave a review for others to see. That is the highest compliment you can give us. We hope to see you again soon. Sincerely Julie Mewes General Manager More 

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