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Hampton Inn Fort Payne

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1201 Jordan Drive SW, Fort Payne, AL 35968
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1 room 1 adult
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Hampton Inn Fort Payne
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161 Reviews from our TripAdvisor Community

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Montgomery, Alabama
Level Contributor
128 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Its a typical Hampton Inn with clean room, comfortable bed and decent breakfast. I stayed there for a night and was very pleased. Staff was very friendly. I had no complaints. Will definitely stay there at my next visit to Fort Payne.

Helpful?
Thank JujuFam
Bremen, Georgia
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were on our way to Nashville for a gymnastics meet while the storm of Jan 2016 was whiting out the east coast. Made it to the hotel at dark and as the snow started falling in Fort Payne. No reservations but had a room for us. Clean room and hotel. Good breakfast. Close to interstate but not noisy. Close... More 

Helpful?
Thank Matt C
bcad21, General Manager at Hampton Inn Fort Payne, responded to this review

Thank you so much for reviewing our Hampton Inn Hotel. We are very delighted to hear that your stay with us a wonderful one and that you enjoyed our accommodations. We sincerely appreciate the warm review and look forward to welcoming you back the next time you are in this area. Thank you again. More 

greenville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at many Hamptons mostly for business and would liek to say that the Hampton Inn in Fort Payne Alabama gives one of the best experiences when it comes to hospitality, cleanlyness, and the upmost in service. Thanks Hampton Inn Fort Payne.

Review collected in partnership with Hampton

Helpful?
Thank Justin K
Montgomery, AL, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff was kind, courteous and very concerned about making my stay a great one. You want to stay here if you are in the area. One of the ladies working behind the desk was very kind and it actually made my stay more enjoyable.

Review collected in partnership with Hampton

Helpful?
Thank Peter T
Atlanta, Georgia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was a typically Hampton Inn. Nothing too exciting. The pillows however were very small for a king size bed, they are not even the "standard" pillow size. Also, this is one the few hotels that still charges per person. We were charged an extra $10 for having just two of us. I checked other hotels in the area,... More 

Helpful?
Thank Wendy G
bcad21, General Manager at Hampton Inn Fort Payne, responded to this review

We appreciate the review of your recent stay at our hotel. We understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. We truly apologize if this was the case and we can assure you that we will definitely keep your review in mind to improve our in property experience.... More 

Plains, United States
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed December 22, 2015

I had made the reservation and drove over 900 miles only to be told that my room type was now, not available, and would have to settle for a handicap accessible room. I was told the location was totally booked, as previous guests had decided to stay an additional day, and was not afforded the opportunity to have the room... More 

Review collected in partnership with Hampton

Helpful?
Thank Hilbert G
bcad21, General Manager at Hampton Inn Fort Payne, responded to this review

We appreciate your candid review of your recent stay at our hotel. We apologize for the room assignment not meeting your expectations as comfort and safety is our highest priority for our guests. While room type requests cannot be met every time. We have reviewed your comments with our front desk team. We invite you to stay with us the... More 

MS, United States
1 review
3 of 5 stars Reviewed December 22, 2015

This survey is too long and repeats itself over and over again. To reiterate, the sink was stopped up. They ignored my reservation for a smoking room and gave it to someone else. There was no USA today. The personnel were polite and helpful. I am diamond with you and have stayed in this hotel many toimes on business trips.... More 

Review collected in partnership with Hampton

Helpful?
Thank Leroy D S
Orlando, Florida
Level Contributor
540 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
3 of 5 stars Reviewed December 18, 2015

The Inn is very convenient to the southern Ft. Payne Interstate exit. The place is well kept. The staff are friendly and helpful. The beds are comfortable, but the pillows are not so good and the A/C control is well - peculiar.

Helpful?
Thank CherokeeMan
New Orleans, United States
1 review
2 of 5 stars Reviewed December 13, 2015

The room was infested with lady bugs. I notified the staff and there was no attempt to change my room. Room 315. The front desk clerk was non-responsive to my request. I was working 12+ hour shifts and had to return to the room to kill 3-5 lady bug critters a night.

Review collected in partnership with Hampton

Helpful?
Thank Ernest M
bcad21, General Manager at Hampton Inn Fort Payne, responded to this review

We want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is the utmost importance and we strive to provide this for our guests. Your room was sprayed the day you reported the lady bugs. We appreciate you bringing this to our attention and will work to make sure the... More 

Brandon, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed December 12, 2015

This Hampton Inn is a wonderful place to stay. It meets and exceeds the Hampton Inn standard. Always enjoy being greeted by the friendly staff. The rooms are very clean and the breakfast is very good. Have stayed several times at the Inn and enjoyed the stay each time.

Review collected in partnership with Hampton

Helpful?
Thank Stephen S
Questions? Get answers from hotel staff and past guests. Ask a question

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