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Comfort Suites

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2620 S. Dirksen Pkwy., Springfield, IL 62703
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Comfort Suites
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74 Reviews from our TripAdvisor Community

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Traveler rating
    52
    17
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15
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (74)
  • Mar-May only
    (19)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (7)
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Buffalo, New York
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hubs and I were driving back from MO and stopped for the night (around 10pm) at this Comfort Suites. We called ahead and discovered they had a king jacuzzi suite available, so we stopped in and booked it. This location is clean, has a great breakfast area (were a group was sitting at a table playing cards), a swimming... More 

Was this review helpful? Yes
indianapolis
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at this property for 2 nights while visiting Springfield. The hotel had just been remodeled and it was wonderful. The rooms were great, the staff was so accommodating and helpful. Breakfast was great. It had restaurants right out the front door. For the price I would highly recommend this hotel. I will definitely stay here if we go... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Queenie 75, Thank you for taking the time to post such a positive review on Trip Advisor! I have shared your comments with my team, and they join me in thanking you for your kind words. We take pride in out hotel and the services we provide and we are so glad you enjoyed your stay! We are looking... More 

Waynesburg, Pennsylvania
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two days at the Comfort Suites while on vacation visiting historic sites in Springfield. It was one of the nicest hotels we experienced on this vacation. (out of nine) Room was clean and comfortable, with a couch in our room. Bathroom was a nice size, well appointed. Hotel has a great staff, very helpful with information on Springfield... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear kmcc 11_11, Thank you for taking the time to post such positive feedback! I have shared your comments with my staff and they join you in thanking you for your kind words. We take pride in out hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you... More 

Hastings, Nebraska
5 of 5 stars Reviewed 1 week ago

Our room was very clean and comfortable, and the hotel was very tastefully decorated! The staff was friendly and the breakfast was great! We had a room with two double beds and a sofa bed. The doubles were very, very comfortable - the sofa bed not-so-much. Our family of six really enjoyed our stay and would stay here again!

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Valerie B Thank you for taking the time to post an incredible review regarding your recent stay at the Comfort Suites Springfield, IL! We take great pride in exceeding our guests expectations. It is great to heat the you found your room clean, comfortable and enjoyed our breakfast. Most of all we are pleased that you found our team... More 

Joplin, Missouri
5 of 5 stars Reviewed 2 weeks ago

We pulled in with no reservations and the front desk staff were very friendly. As soon as we walked into our very spacious and comfortable room we decided to change our plans and stay an extra night. The room was very clean with comfortable queen size beds. Room included a huge bathroom, refrigerator, microwave, and a lovely sitting area with... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Katheryn R, Thank you for posting such great feedback about our hotel! Our entire team takes such great pride in exceeding our guests expectations. We have went through an entire renovation in the last 2 years so we are especially happy to hear that you enjoyed all of our amenities and accommodations comfortable. We hope that you will choose... More 

Greenwood, Indiana
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel did everything first class. The rooms were great and the staff was friendly and helpful. Everything was well kept up, the pool was great, and it was easy to come and go from this location. There are many restaurants within walking distance and it is only about 10 minutes from downtown. The breakfast was definitely above average and... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Larry D, Thank you for your compliments that you posted on Trip Advisor regarding your recent stay at the Comfort Suites Springfield,IL We strive to exceed all of our guests expectations in all areas of the hotel. And it makes us proud to hear the great feedback regarding our team! We hope that you will choose for your future... More 

Illinois
Level Contributor
117 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We based out of here in adjoining rooms for a couple of nights over the holiday. The staff is great at this hotel. Our rooms were squeaky clean and in like-new condition, beds were wonderfully comfortable. I'd give it 5 stars but the breakfast is very basic and we had to spray twice for tiny ants on the A/C unit.... More 

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Ms. Cheap1 Thank you for posting your feedback regarding your recent stay at the Comfort Suites Springfield, IL. We try to exceed all of guests expectation and happy to hear that you thought our team was great! Thank you for your future booking and look forward to seeing you! Sherri White, CHA General Manager More 

Chicago
Level Contributor
46 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Two friends and I stayed one night to visit the Springfield area attractions. The room was large, with a sitting area, a refrigerator, microwave, lots of counter space, a large bathroom. The room was clean and comfortable. We did not use the pool, but it looked very nice. Breakfast was OK with a good variety of choices. The two queen... More 

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear K joann, Thank you for the incredible review and compliments. We appreciate your kind words and thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and we look forward to your next visit. Sherri... More 

Tauranga, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Comfortable bed, very good shower,close to a good choice of restaurants. However suggest that room needed airing ,had a stale odour.Close to highway but isolated from any vehicle noise. Cooked Breakfast selection limited. &

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Geoff K, Thank you for your feedback on Trip Advisor! It is your feedback that allows us to continue to provide excellent service to our guests. Thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind... More 

Litchfield, Illinois
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 26, 2015

Wow. From the friendly, helpful staff to the beautifully decorated lobby, eveything about this hotel was top notch. The room was large, clean, and nicely furnished. The bathroom was well lit with a large walk in shower. Each room had a solid wood door and laminate wood floors in the entry and bathroom. Additional lighting above the microwave and refrigerator... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Not Carla, Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and we look... More 

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