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Comfort Suites

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2620 S. Dirksen Pkwy., Springfield, IL 62703
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1 room 1 adult
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106 Reviews from our TripAdvisor Community

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Mill Valley, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel was quiet, clean, and the staff was friendly. The rooms are a good size, and the sofa sitting area allows family members and/or friends to gather for a visit. Everything in the room was in good working order--it was great to have the use of both a microwave and refrigerator in the room. Breakfast was great--there was a... More 

Helpful?
Thank Catherine W
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Catherine W WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and we look forward to your next... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

It snowed on My first night here about 4-5". When I went to my car in the morning with it covered in snow, someone was using a snowblower to clear the sidewalk. He stopped, grabbed a broom and completely cleared the snow off while I warmed the car up. A man who was parked next to me got the same... More 

Helpful?
2 Thank Curt H
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Curt H, Thank you for posting such kind comments to Trip Advisor. We take great pride in exceeding our guests expectations here at the Comforts Suites, Springfield, IL. We are glad that we were to able to clear off your care of all the snow to make your day more pleasant during this weather. Thank you for staying with... More 

Bridgeport, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful place to stay! Staff was very helpful and friendly! Breakfast was excellent! We will go back! It is located in a perfect spot, close to restaurants and shopping and everything Springfield has to offer.

Helpful?
Thank Connie A
gm_il127, General Manager at Comfort Suites, responded to this review

WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and we look forward to... More 

Peoria, IL
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Didn't end up staying but inquiring about accommodations. Staff was tier 1 and did everything possible to gain my business. Will be my first choice if ever back in the Springfield area. Try them first if looking for a place to stay in central Illinois.

Helpful?
Thank Nicholas1097
gm_il127, General Manager at Comfort Suites, responded to this review

Thank you for posting a review on TripAdvisor although you have not yet stayed at the Comfort Suites, Springfield, IL We take pride in providing our current and future guests the best experience possible! We hope to serve you for you future lodging needs. Sherri White, CHA General Manager More 

2 reviews
4 of 5 stars Reviewed November 26, 2015 via mobile

Like i said in the title ...everything was perfect such as kind staff. spacious room and bathroon. cozy atmosphere but the breakfast fruit apples and oranges were too old to eat oranges were too dry to cut peels.

Helpful?
Thank 정숙 이
gm_il127, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor regarding your recent stay at the Comfort Suites Springfield, IL We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Michigan
Level Contributor
185 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed November 21, 2015

This is a good clean motel in a safe area. Our room was a renovated large suite with 2 flat screen TVS, 2 queens, micro, refig. and interior corridors Pretty good typical Comfort Inn Suites hot breakfast. Free newspaper and WIFI. No problems. The motel got us a 10% discount at a nearby restaurant.

Helpful?
1 Thank Travelalot963
gm_il127, General Manager at Comfort Suites, responded to this review

Dear travelalot963, Thank you for taking the time to post your review on Trip Advisor regarding your recent stay at the Comfort Suites Springfield, IL We very much appreciate and value your feedback and will share it with our team. Your post will serve as encouragement to all of our staff as we strive to continuously improve the quality of... More 

Sugar Grove, Illinois
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 7, 2015

2 most important criteria have been met... cleanliness and the accommodations being up-to-date. The clerk at the check-in desk was enthusiastic and helpful. Many restaurants are within walking distance to the hotel...that is a plus! This would be my hotel of choice if I am in the area again.

Helpful?
Thank Jan D
gm_il127, General Manager at Comfort Suites, responded to this review

Dear JAND, Thank you for taking the time to post such a nice review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your post will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Bullhead City, Arizona
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 4, 2015 via mobile

We were traveling from Michigan to Arizona with our Granddaughter. We had stopped in Bloomington, Ill. No rooms available at any hotel. I called Comfort Inn and spoke with Erica. She was wonderful. When we arrived, after a two hour drive through the dense fog, Erica was there to greet us with a smile and a great room. Comfy, clean... More 

Helpful?
Thank BamaKathy1951
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Bamakathy1951, Thank you for taking the time to post such kind words on Trip Advisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Dallas, Tx
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 25, 2015 via mobile

Stayed here for the 2nd time with the 1st time being in May 2008. equally enjoyable stay, great service & helpfulness by staff. Breakfast was excellent. It also doesn't hurt being next to 5 restaurants like Smokey Bones you can walk to. Nice hotel, management.

Helpful?
Thank cubfanforever
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Cubsfanforever, Thank you for your great review that you took the time to post on TripAdvisor! We take pride in exceeding our guests satisfaction and so glad to hear that you enjoyed your stay at the Comfort Suites Springfield, IL We look forward to seeing you in the future! Sherri White, CHA General Manager More 

Minnesota
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 15, 2015

The only problem I had was internet connection was bad. I couldn't connect for any length of time and had to set aside work, which wasn't bad, but it could have been if I really needed the internet. Hotel is clean and rooms comfortable

Helpful?
Thank hrseperson
gm_il127, General Manager at Comfort Suites, responded to this review

Dear horseperson, Thank you for posting comments on TripAdvisor regarding your recent stay at the Comfort Suites. We value your feedback! We would like to apologize for the internet not working correctly during your recent stay. We have taken the steps to get the internet problem rectified. We hope that if you are in the Springfield area again that you... More 

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