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All 40 Springfield hotels

Comfort Suites

2.5 of 5 Hotel   |   2620 S. Dirksen Pkwy., Springfield, IL 62703
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79%
Ranked #12 of 40 hotels in Springfield
Certificate of Excellence 2013
A recent review
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88 people have reviewed this hotel

Traveler rating
    37
    31
    8
    10
    2
See reviews for
30
18
7
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Missouri
Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 12, 2014

The hotel is currently under going serious renovation, and will not be completely done until the summer. I had my office book the hotel for me, so I did not know about the construction and I couldn't move to another Choice Hotel because of my direct bill process. None of the room are completely 100% done, but the ones that... More

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Thank you for posting your comments on Trip Advisor. I would like to apologize for the issues you were faced with during your recent visit to the Comfort Suites. As you mentioned we have some major renovations going on right now and will be done by the end of April 2014. Without your feedback we would not be able to... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 23, 2014

We have stayed at this hotel several times. Always enjoyed our stay. Clean nice rooms. We booked this hotel a couple months ago for our stay. Upon arrival last night we were informed that they had overbooked and we were to be transferred to another hotel. Not happy. Had I wanted to stay somewhere else I would have. Will be... More

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear whitneydanielle3, Thank you for taking the time to post your comments on Trip Advisor. I would like to apologize that you were moved from the Comfort Suites. We are going through a major renovation that should be wrapped up within the next month. Unfortunately some of the work has not gone as planned and put some of our rooms... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed January 17, 2014

The staff is always courteous and prompt to address any need you have. I've stayed at other hotels in Springfield, IL in the past but now only choose to stay at the Comfort Suites on Dirksen Pkwy. Special mention to employees Justin, Erica and Lauren. They are the best!!

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear John G, Thank you for taking the time to post your kind comments regarding the team we have at the Comfort Suites in Springfield, IL. We take great pride in exceeding our guests expectations and am pleased to hear we have won you over as a loyal guest! I have shared your comments with all of our team. We... More

Tolono, Illinois
2 reviews
5 of 5 stars Reviewed January 15, 2014

Best place in town, clean and friendly. Breakfast is always good. Makes me feel very safe when I stay here. Lots of eating options around the hotel. Smoky bones, outback, cheddar's ihop, and red lobster. So you have a lot of options. Pool is indoors and there is an exercise room for ambitious ones.

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear "Mrs", I wanted to take the time to thank you for posting your kind comments on Trip Advisor. We are pleased to hear that you enjoyed our clean and friendly hotel and sincerely hope you choose the Comfort Suites in Springfield, IL for your future lodging needs. Sherri White, CHA General Manager More

Carrollton, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2013

We have stayed at several different hotels in Springfield, and this by far is our pick. We usually stay at this Comfort Suites a couple times a year-the staff is always friendly and truly is interested in making our stay the best possible. The king size bed with lots of pillows insures us the best rest possible and the couch... More

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Marilyn C, Thank you for your kind comments regarding the comfort of your room, with the comfortable beds and pillows. And that your grandchildren enjoyed the pool. We strive to exceed the expectations of each and every guest at the Comfort Suites in Springfield, IL. I sincerely hope your choose us again when in Springfield! Sherri White, CHA General... More

Dousman, Wisconsin
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 6, 2013

Very Clean. Liked having couch and recliner in our room to sit and visit in the evening. Within walking distance of several restaurants. Liked that the room had a part of the desk on rollers, that you could pull out and use as a table. Whirlpool tub in the room but no whirlpool by pool, which was fine. We were... More

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gm_il127, Manager at Comfort Suites, responded to this review

Dear Kathy G, Thank you for your kind feedback regarding your recent stay at the Comfort Suites in Springfield, IL. I'm glad that you enjoyed the set up of our rooms and the location close to restaurants and the Lincoln sites. We take pride in exceeding our guests expectations and look forward to serving you in the future! Thank you! More

Wisconsin
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 25, 2013

Stayed here a couple nights ago on our trip from WI to AZ. Wish we could find hotels like this all the way. Easy on and off the Interstate. Very friendly staff, exceptionally clean room, comfortable bed, soft sheets and towels. The breakfast was on of the best we have had at a hotel in a long time. The only... More

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Thank you for your kind words regarding your stay at the Comfort Suites in Springfield, IL. I am pleased to hear that you found your room exceptionally clean. And that you enjoyed the comfort of our beds, sheets and towels. We take great pride in exceeding our guests expectations and I will pass your kind words along to my team!... More

Palmetto, Florida
Top Contributor
119 reviews 119 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 16, 2013

You cannot miss with this Comfort Suites hotel. It is in a great location, closed to good eateries, and the help is very friendly. We were please with the room as it was very comfortable. The continental breakfast was very good and all items were fresh and tasty. Coffee, Tea, and Hot Chocolate available 24X7 in the lobby. A great... More

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to post your feedback on Trip Advisor regarding your recent stay at the Comfort Suites in Springfield, IL. We take great pride in exceeding our guests expectations and am pleased to hear you enjoyed one of our comfortable rooms. I will share your kind comments with my team. I hope that you will choose... More

Mackinaw City, Michigan, United States
Top Contributor
80 reviews 80 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 16, 2013

Love Choice Hotels and this Comfort Suites lived up to our expectations of good linens, cleanliness, nice roomy suite, and cheerful, attentive staff. Within walking distance to several quality restaurants.

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Thank you for posting your feedback regarding your recent stay at the Comfort Suites in Springfield, IL. We take great pride in exceeding our guests expectations and am pleased to hear your kind comments, such as our nice roomy suites and attentive staff. I will pass along your feedback to my team. Thank you for staying with us and look... More

CT
Top Contributor
119 reviews 119 reviews
75 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 16, 2013

Easy to find, well-located off highway near restaurants. New beds - among the best I've had. Parking lot, lobby and rooms are clean. Pleasant staff. Breakfast a little better than most. Fast Internet and quiet AC. Decent price. I highly recommend.

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Thank you for posting your feedback on Trip Advisor. We take great pride exceeding our guests happy to hear that we exceeded your expectations. By offering a pleasant staff, comfortable beds and a enjoyable breakfast. I hope that you will choose the Comfort Suites in the future. Sherri White General Manager More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Springfield
Comfort Hotel
Comfort Suites Springfield
Springfield Comfort Suites
Address: 2620 S. Dirksen Pkwy., Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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