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Comfort Suites

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2620 S. Dirksen Pkwy., Springfield, IL 62703
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Comfort Suites
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Comfort Suites
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46 reviews from our community

Traveler rating
    31
    12
    0
    2
    1
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15
8
1
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent one night recently and overall experience was very good. Staff did their jobs well and polite. Condition of hotel was almost perfect. They are in the midst of a complete renovation on the entire 1st floor. Quality of breakfast was very good. Only suggestion would be to include a waffle maker. The only area that needs some tweaking is... More 

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Bloomington, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

Overall excellent value. Comfortable bed, pillow, good water pressure in the shower, furnishings fresh, room clean, breakfast tasty, plus recent renovation make it an all around great value. The hotel I tried to stay at was over-booked and is really starting to show its ago. My Choice Privilege points from this stay accumulate will go toward a future Choice Property... More 

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Waco, Texas
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I read the reviews and this one didn't have a lot of reviews for some reason but what was written was great. We just stayed one night and it was excellent. It looks like they just remodeled and had finished the 3rd floor where we stayed. The first floor was in progress. Very nice large rooms with all the amenities... More 

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Deerfield, Illinois, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel did an outstanding job providing us support from start-to-finish for our middle school show choir recently. The staff did a great job securing rooms for students and chaperones, and made check-in and check-out a breeze. Kids had an excellent stay in very comfortable accommodations and enjoyed a great breakfast before heading home to Chicago!

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Senior Contributor
29 reviews 29 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 22, 2015

Great hotel, I've stayed here many times. Enjoyed my stay this much as last, but that 8 inches of snow overnight was something to behold. Plow came in about 2pm. I'm a light sleeper. Cleared a path for us to get out. Just what you would expect from a top rated hotel. The hospitality (cut up fresh fruit) was appreciated.... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Ed V, Here at the Comfort Suites in Springfield, IL, we want to thank you so much for offering up a review after your recent stay and your continued loyalty to our hotel. On behalf of all our staff, we appreciate your kind words regarding the prompt clearing of a path for you during the recent heavy snowfall. It's... More 

Charleston, Illinois, United States
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 1, 2015

I was totally impressed by the overall feel of this hotel. The well appointed suites were only topped by the outstanding service. I have been a Choice Privileges member for several years, and this was one of my best experiences.

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear mkfore860, WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites Springfield, IL. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and... More 

MORENO VALLEY
Top Contributor
378 reviews 378 reviews
189 hotel reviews
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed January 22, 2015

Typically nice comfort suites with large rooms. Good size flat screen TV. Excellent location near lots of restaurants, Grocery store one mile away. Just off the freeway. Helpful staff. A couple negatives: Tiny trash cans. Not very good exercise room, dumbbells only, no reclining/sitting cardio machines.

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear drdroad, I'm Sherri, general manager here at the Comfort Suites in Springfield, IL. Thank you so much for offering up a review after your recent stay. On behalf of all our staff, we appreciate your kind words regarding the cleanliness and friendly staff. It's our aim to provide our guests an excellent experience when staying with us. If your... More 

Senior Contributor
29 reviews 29 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 18, 2015

I've been staying at this hotel for over 20 years they remodeled in 2014 and it really looks great. Love the new tile the flooring, the bathroom walls: my compliments. The hotel is near lot of restaurants, easy to get to less than a mile from the interstate.

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Ed V, Thank you for your continued loyalty to the Comfort Suites Springfield, IL! We appreciate your kind comments and glad that you are enjoying our new renovations. Sherri White General Manager More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 7, 2014

This is a great place to stay in Springfield. It is conveniently located close to Interstate 55 and there are several restaurants nearby. The hotel is clean and the staff friendly and helpful. The room we stayed in was clean and it appeared that it had been recently remodeled. The king size bed was very comfortable with quality bed linens.... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear jaclklamber59, I'm Sherri, general manager here at the Comfort Suites in Springfield, IL. Thank you so much for offering up a review after your recent stay. On behalf of all our staff, we appreciate your kind words regarding the cleanliness and friendly staff. It's our aim to provide our guests an excellent experience when staying with us. If your... More 

Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2014

Whether stopping over night or staying a few more days, this Comfort Suites is located perfectly off of the Interstate and just minutes away from historic Springfield. Plenty of restaurants around and all conveniences. The hotel itself was immaculate and the staff was outstanding; friendly, attentive and helpful. The nice breakfast area was very clean and the light breakfast was... More 

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear JJOKeeffe, WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and we look... More 

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