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Comfort Suites

2.5 of 5 2620 S. Dirksen Pkwy., Springfield, IL 62703
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Comfort Suites
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Comfort Suites
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119 reviews from our community

Traveler rating
    59
    37
    8
    12
    3
See reviews for
43
21
7
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Quincy, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

My son left his hat in the room when we checked out. He realized immediately and we went back . I told them about my son's hat and the person at the desk said that they may have not gotten to the room yet so he will check the room. I told him that if they haven't gotten to the... More

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear DBH_Traveler, I would first like to apologize for the experience you had with the run around with getting your son's hat returned to you. I have brought this to my housekeeping and front desk to make sure we have the communication necessary so that this does not occur again. Second, I want to Thank You for posting your comments... More

1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Comfort Suites while attending a conference at the Crown Plaza. The recently remodeled rooms are bigger, and the location is walking distance to the Crown. I've stayed here for each of the last 4 years for this annual conference and will do so again. Nice rooms, good service, free breakfast, pool, and workout room. Several restaurants... More

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear swilder, Thank you for posting such kind comments on Trip Advisor regarding your recent stay at the Comfort Suites in Springfield, IL We strive to exceed our guests expectations and I will be sure to pass your complimentary words on to the rest of my team! Sherri White, CHA General Manager More

Suffolk
Top Contributor
62 reviews 62 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

i was impressed by this hotel. It was very comfortable and wonderfully quiet. Rooms are large, well equipped and spotless. The breakfast was good, mainly due to the hard work of Tanya, a very hard working and helpful lady who impressed us with her efforts to help guests. The only downside was an officious operations manager who wasn't too hot... More

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear TamarTiger, First, I would like to thank you for your feedback on Trip Advisor. And the wonderful comments about Tanya, I will be sure to pass them along to her. Thank you again for staying with the Comfort Suites in Springfield, IL and we hope to see you again in the future! Sherri White General Manager More

Sterling, Illinois
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I recently stayed here two nights. The hotel has been remodeled since I was last there, and it looks great, and it has a great feel to it too. The staff at the front desk was very accommodating. The rooms were wonderful as well. We will surely stay here the next time we are in Springfield.

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Kurt G, Thank you very much for posting such positive feedback on Trip Advisor about the Comfort Suites in Springfield, IL. I will be sure to pass along your great comments to my team! We look forward to seeing you again. Have a great day! Sherri White, CHA General Manager More

Ohio
Top Contributor
74 reviews 74 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay at the comfort suites. Our room was so nice and the mattress was above expectations. We found the hot breakfast good and there was plenty of room to find a table. The staff were nice. I think they need to replace the maps on the backs of the doors for fire escapes as the remodeling... More

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and we look forward to... More

naperville
Top Contributor
59 reviews 59 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is a very good location to stay while seeing the sites in Springfield. The hotel is clean and very up dated. The staff is freindly and helpful. The breakfast was great. They had some muffins that were so good something that you would find in a French Bakery. Some good restaruants that were in walking distant. We use to... More

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and we look forward to... More

St. Charles, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 21, 2014

This hotel employs some if the best staff members that can be found. Always helpful and pleasant. The location is close to restaurants and main streets. The rooms are clean and each has its own jacuzzi tub. I recommend a good walk in the nature preserve just north of the hotel. Moderately priced and a positive stay.

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Keane575, Our whole team joins in thanking you for such praise regarding your recent stay with us. Being consistent is a great thing & it is good to know we achieve that here at Comfort Suites. It makes us happy to know you enjoy everything we have to offer. We hope you have had a great summer & please... More

1 review
5 of 5 stars Reviewed August 17, 2014 via mobile

The hotel is in a great location to the sights in Springfield. The room was nice; the price was the best in the area for the accommodations. The staff were excellent! Any concern or need we had the staff met quickly and with a wonderful attitude!!!

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear HowardScott, Thank you for posting your feedback on Trip Advisor! Our whole team joins in thanking you for such praise regarding your recent stay with us. Being consistent is a great thing & it is good to know we achieve that here at Comfort Suites. It makes us happy to know you enjoy everything we have to offer. We... More

Troy, Missouri
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 15, 2014

My family and I stayed at this hotel during the Illinois State fair and we're so pleased with how clean and friendly the place was! Robert was so helpful. He suggested a place for us to have dinner (Quaker Steak and Lube) which was AMAZING! ! And Sabrina was great as well. The ENTIRE staff was amazing! ! I travel... More

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Tara Y, WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and we... More

Urbana, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

Rooms where clean,and new looking,The king size bed was nice,two pillows person which was really nice,The rooms have a flat screen TV ,A DVD player,a Refrigerator,coffee maker,the stay was a bit pricey 124.00 plus tax 139.99 total but the State Fair is going on and all the hotels have jacked their prices up,Comfort Suites was the cheapest in the area... More

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Profiler 2010, Thank you for providing such positive feedback regarding your stay at the Comfort Suites Springfield, IL It is always great knowing our guests are satisfied all around-from the staff's helpfulness to the accommodations of the hotel. Thank you for any recommendations & we look forward to seeing you again if you're in the area. Kind regards, Sherri... More

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Additional Information about Comfort Suites

Address: 2620 S. Dirksen Pkwy., Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 91
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites

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