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Comfort Suites

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2620 S. Dirksen Pkwy., Springfield, IL 62703
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1 room 1 guest
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82 Reviews from our TripAdvisor Community

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Traveler rating
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    18
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16
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Greenfield, Indiana, United States
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

One of the nicest Comfort Inn's we have stayed in. According to the desk clerk this location was recently remodeled. From the lobby to the room I have nothing but positives, clean, well staffed, pleasant staff, everything worked. Comfortable bed. Lots of places to eat within walking distance. Breakfast was the normal fare, eggs, cereal, waffles, and sausage gravy. I... More 

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel while visiting the state fair. All I can say is awesome the room was great, clean and a cozy feeling of comfort. I loved the bath room with the huge walk in shower. The bed was comfortable. The room was large and roomy. Had the grandchildren with me, the only thing they wanted to do was... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and we look forward to... More 

Southfield, Michigan
1 review
4 of 5 stars Reviewed 3 weeks ago

We were in Springfield and stayed at this hotel for 2 days. Everything was great including the friendly staff (registration desk staff and housekeeping staff), the hot breakfast, and the room. The one room suite was very comfortable and clean. We all enjoyed the breakfast which included a wide variety of hot and cold breakfast selections. I would definitely stay... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Sherrie M, Thank you for your kind comments that you took the time to post on Trip Advisor! We pride ourselves in exceeding our guests expectations and glad to hear that you found your stay at the Comfort Suites enjoyable. We look forward to seeing you again in the future! Sherri White, CHA General Manager More 

Grayslake, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was more than expected. Nice design, extra quilted padding on bed. High end pillows, microwave and other amenities. Every staff member was polite, courteous, smiling and friendly. The hotel was very clean. The only downside was the front desk forgetting to give us a wake up call as requested. The front desk clerk took time to explain where... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Rosemarie P Thank you for posting such great comments! We welcome all feedback and so glad we were able to exceed your expectations with our customer service and accommodations. We hope that anytime that you are back in Springfield you will choose the Comfort Suites again! Sherri White, CHA General Manager More 

Willow Springs, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed one night with our 3 kids. Very clean and very comfortable room. We got a room with 2 queen beds and a couch with a pull out bed. Plenty of room, very nice pool. Excellent friendly staff. A bonus was the Smokey bones right next door, they are open till 1:00am, serve great food and we caught the... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Sheri Y, Thank you for taking the time to post such a great review on Trip Advisor! We take pride in exceeding our guests expectations and provide great customer service! More 

ROCK FALLS
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here a few days while touring the Springfield area. The room was a one room suite with two king beds and a sofa bed. Plenty of room for us all. The breakfast was excellent. As usual Comfort Suites has excellent help and very clean accommodations. The grandchildren enjoyed the pool as well as grandpa and grandma getting a chance... More 

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Sharon J Thank you for taking the time to post your experience on Trip Advisor with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We... More 

Beatrice, Nebraska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here for family vacation Excellent helpful staff! Very spacious updated rooms! Only a positive experience here! The breakfast was very good! The pool area was great for the kids! The rooms were very clean would highly recommend this hotel!

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Jessi D Thank you for taking the time to post your experience on Trip Advisor with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We... More 

Lake Mary, FL
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The facilities were nice and clean. I especially noticed on checking out they employed persons with disabilities - great idea to support these people as they struggle with life! Easy location to historic sites.

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to post your comments on Trip Advisor with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Buffalo, New York
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hubs and I were driving back from MO and stopped for the night (around 10pm) at this Comfort Suites. We called ahead and discovered they had a king jacuzzi suite available, so we stopped in and booked it. This location is clean, has a great breakfast area (were a group was sitting at a table playing cards), a swimming... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Taylor S Thank you for taking the time to post such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you... More 

indianapolis
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2015

We stayed at this property for 2 nights while visiting Springfield. The hotel had just been remodeled and it was wonderful. The rooms were great, the staff was so accommodating and helpful. Breakfast was great. It had restaurants right out the front door. For the price I would highly recommend this hotel. I will definitely stay here if we go... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Queenie 75, Thank you for taking the time to post such a positive review on Trip Advisor! I have shared your comments with my team, and they join me in thanking you for your kind words. We take pride in out hotel and the services we provide and we are so glad you enjoyed your stay! We are looking... More 

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