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Comfort Suites

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2620 S. Dirksen Pkwy., Springfield, IL 62703
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Comfort Suites
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Comfort Suites
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54 reviews from our community

Traveler rating
    39
    12
    0
    2
    1
See reviews for
18
11
2
11
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (54)
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    (12)
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    (7)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The front desk staff was very helpful. We loved the comfortable bed and extra pillows. All areas were very clean and plenty of extra towels in the bathroom. Good location. They have a complimentary, self-serve breakfast in the morning. Coffee is available at all times.

Was this review helpful? Yes
Indianapolis
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had been to Springfield to visit some of the Lincoln historical sites. At the end of the day, we needed a nice place to stay, and found the Comfort Suites. It met all of our expectations, and we enjoyed ourselves very much. A special bonus is the bbq restaurant just across the parking lot of Comfort Suites. Recommend both... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW

Newly remodeled rooms, extremely friendly staff made this one of the best stays I have ever had while away in buisness. The entire hotel was extremely clean. You can tell the staff takes pride in their work. Pool was nice only down side was not hot tub. Workout room was sufficent for a morning workout. I would definitely recommend this... More 

Was this review helpful? Yes
Jackson, TN
Top Contributor
93 reviews 93 reviews
36 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

4/18/15 was the first time we have stayed in this hotel and we were very pleased with the accommodations. The front desk lady was very friendly and helpful. I am sorry I forgot her name. Everything from the lobby to and including our room was very neat and clean. The suite was a nice size. The king sized bed was... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Retired-fun-traveling Thank you for the incredible review and compliments. You have made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites, Springfield, IL. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and... More 

Springfield, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Where do I begin?! The property was very clean. Had plenty of breakfast items to choose from. The staff was very accommodating. Lauren O'Reilly is one of the best Front Desk clerks I have encountered in a very long time. She checked me in early without any hesitation and had great customer service skills. Forgive me, I don't remember her... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Stuart K, I'm Sherri, general manager here at the Comfort Suites in Springfield, IL. Thank you so much for offering up a review after your recent stay on Trip Advisor. And thank you for your loyalty to our Comfort Suites brand. On behalf of all our staff, we appreciate your kind words regarding the cleanliness and friendly staff. I... More 

Roanoke, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was awesome. Staff was friendly and helpful, rooms super clean and very comfortable. I loved the mattress and bedding on the bed. Had a refrigerator and microwave and step in shower. (no bathtub) Love that!! They even put my husband and I on the 3rd floor and said they did that on purpose so we didnt have kids... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear April W. WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites It's our aim to make our guests feel comfortable and exceed their expectations. We feel it’s our reward when our guests become friends. Again, thank you for your very... More 

roxana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel had everything we were looking for. Indoor pool, microwave and mini fridge in room, convenient location, friendly staff, comfortable rooms, and great free breakfast! We would stay here again for sure.

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

WOW! Thank you for the incredible review and compliments on Trip Advisor. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and we... More 

Beecher,Il
Top Contributor
90 reviews 90 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really liked this hotel. Our room was clean and roomy. Plenty of hot water and water pressure. The wifi was good and there were enough plug ins for three devices. The tv was big with lots of channels. Our beds were clean and comfy. The staff was friendly and helpful. Parking was good with restaurants within walking distance. Breakfast... More 

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear GrandmaBeecher_11, WOW! Thank you for the incredible review and compliments. You made our day at the Comfort Suites Springfield, IL. We appreciate your kind words and your loyalty. Thank you for choosing us. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind... More 

Chicago, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 29, 2015

Spent one night recently and overall experience was very good. Staff did their jobs well and polite. Condition of hotel was almost perfect. They are in the midst of a complete renovation on the entire 1st floor. Quality of breakfast was very good. Only suggestion would be to include a waffle maker. The only area that needs some tweaking is... More 

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear DF Thank you for posting a such a nice review on Trip Advisor regarding your recent stay at the Comfort Suites Springfeild, IL We do have 2 waffle makers located on our breakfast bar, this area gets very busy at times and they could have been blocked. I will make sure that the items you have mentioned that need... More 

Bloomington, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

Overall excellent value. Comfortable bed, pillow, good water pressure in the shower, furnishings fresh, room clean, breakfast tasty, plus recent renovation make it an all around great value. The hotel I tried to stay at was over-booked and is really starting to show its ago. My Choice Privilege points from this stay accumulate will go toward a future Choice Property... More 

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Joe M. WOW! Thank you for the incredible review and compliments regarding our newly renovated hotel. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your... More 

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