We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites

Certificate of Excellence
Hotel website
Hotel deals
2620 S. Dirksen Pkwy., Springfield, IL 62703
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Comfort Suites
Professional photos View all
Browse nearby
Comfort Suites
Write a Review

50 reviews from our community

Traveler rating
    35
    12
    0
    2
    1
See reviews for
17
9
2
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (50)
  • Mar-May only
    (8)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (7)
All months
Springfield, Missouri
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Where do I begin?! The property was very clean. Had plenty of breakfast items to choose from. The staff was very accommodating. Lauren O'Reilly is one of the best Front Desk clerks I have encountered in a very long time. She checked me in early without any hesitation and had great customer service skills. Forgive me, I don't remember her... More 

Was this review helpful? Yes
Roanoke, Illinois
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel was awesome. Staff was friendly and helpful, rooms super clean and very comfortable. I loved the mattress and bedding on the bed. Had a refrigerator and microwave and step in shower. (no bathtub) Love that!! They even put my husband and I on the 3rd floor and said they did that on purpose so we didnt have kids... More 

Was this review helpful? Yes
roxana
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel had everything we were looking for. Indoor pool, microwave and mini fridge in room, convenient location, friendly staff, comfortable rooms, and great free breakfast! We would stay here again for sure.

Was this review helpful? Yes
Beecher,Il
Top Contributor
90 reviews 90 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

We really liked this hotel. Our room was clean and roomy. Plenty of hot water and water pressure. The wifi was good and there were enough plug ins for three devices. The tv was big with lots of channels. Our beds were clean and comfy. The staff was friendly and helpful. Parking was good with restaurants within walking distance. Breakfast... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear GrandmaBeecher_11, WOW! Thank you for the incredible review and compliments. You made our day at the Comfort Suites Springfield, IL. We appreciate your kind words and your loyalty. Thank you for choosing us. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind... More 

Chicago, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent one night recently and overall experience was very good. Staff did their jobs well and polite. Condition of hotel was almost perfect. They are in the midst of a complete renovation on the entire 1st floor. Quality of breakfast was very good. Only suggestion would be to include a waffle maker. The only area that needs some tweaking is... More 

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear DF Thank you for posting a such a nice review on Trip Advisor regarding your recent stay at the Comfort Suites Springfeild, IL We do have 2 waffle makers located on our breakfast bar, this area gets very busy at times and they could have been blocked. I will make sure that the items you have mentioned that need... More 

Bloomington, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Overall excellent value. Comfortable bed, pillow, good water pressure in the shower, furnishings fresh, room clean, breakfast tasty, plus recent renovation make it an all around great value. The hotel I tried to stay at was over-booked and is really starting to show its ago. My Choice Privilege points from this stay accumulate will go toward a future Choice Property... More 

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Joe M. WOW! Thank you for the incredible review and compliments regarding our newly renovated hotel. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your... More 

Waco, Texas
Contributor
12 reviews 12 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 11, 2015 via mobile

I read the reviews and this one didn't have a lot of reviews for some reason but what was written was great. We just stayed one night and it was excellent. It looks like they just remodeled and had finished the 3rd floor where we stayed. The first floor was in progress. Very nice large rooms with all the amenities... More 

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear rcadden, WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and glad you enjoyed our newly renovated rooms. Thank you for choosing the Comfort Suites Springfield, IL. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for... More 

Deerfield, Illinois, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2015

The hotel did an outstanding job providing us support from start-to-finish for our middle school show choir recently. The staff did a great job securing rooms for students and chaperones, and made check-in and check-out a breeze. Kids had an excellent stay in very comfortable accommodations and enjoyed a great breakfast before heading home to Chicago!

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Michael B, On behalf of myself and my team at the Comfort Suites, Springfield, IL I would like to thank you for posting such a great review regarding your recent stay. Our goal is to exceed all of our guests expectations, I am glad to hear you had a great breakfast and your students and chaperones had an enjoyable... More 

Senior Contributor
32 reviews 32 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2015

Great hotel, I've stayed here many times. Enjoyed my stay this much as last, but that 8 inches of snow overnight was something to behold. Plow came in about 2pm. I'm a light sleeper. Cleared a path for us to get out. Just what you would expect from a top rated hotel. The hospitality (cut up fresh fruit) was appreciated.... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Ed V, Here at the Comfort Suites in Springfield, IL, we want to thank you so much for offering up a review after your recent stay and your continued loyalty to our hotel. On behalf of all our staff, we appreciate your kind words regarding the prompt clearing of a path for you during the recent heavy snowfall. It's... More 

Charleston, Illinois, United States
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 1, 2015

I was totally impressed by the overall feel of this hotel. The well appointed suites were only topped by the outstanding service. I have been a Choice Privileges member for several years, and this was one of my best experiences.

Was this review helpful? Yes 1
gm_il127, General Manager at Comfort Suites, responded to this review

Dear mkfore860, WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites Springfield, IL. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question