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Comfort Suites

2.5 of 5 2620 S. Dirksen Pkwy., Springfield, IL 62703
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Certificate of Excellence 2014
Comfort Suites
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Comfort Suites
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125 reviews from our community

Traveler rating
    62
    40
    8
    12
    3
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44
25
7
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay in Springfield. It is conveniently located close to Interstate 55 and there are several restaurants nearby. The hotel is clean and the staff friendly and helpful. The room we stayed in was clean and it appeared that it had been recently remodeled. The king size bed was very comfortable with quality bed linens.... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Whether stopping over night or staying a few more days, this Comfort Suites is located perfectly off of the Interstate and just minutes away from historic Springfield. Plenty of restaurants around and all conveniences. The hotel itself was immaculate and the staff was outstanding; friendly, attentive and helpful. The nice breakfast area was very clean and the light breakfast was... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear JJOKeeffe, WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and we look... More 

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good lodging at a reasonable price and a good location close to interstate and restaurants. The staff was pleasant and our room was very clean. The beds were very comfortable. We didn't use the pool or the exercise room. Overall, a pleasant stay. The one thing they could improve is the breakfast selection; it was somewhat basic but certainly better... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear OneAddictedTraveler, Thank you so much for offering up a review after your recent stay. On behalf of all our staff, we appreciate your kind words regarding the cleanliness and friendly staff. It's our aim to provide our guests an excellent experience when staying with us. If your travels bring your back, we hope we'll have the opportunity to have... More 

Lake Elmo, Minnesota
Top Contributor
274 reviews 274 reviews
50 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed November 5, 2014

We had a good experience here. The room was comfortable and clean. The staff was pleasant and efficient. Breakfast was typical of this type of hotel. We would recommend the place to any other travelers.

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear OneAdditictedTraveler, I'm Sherri, general manager here at the Comfort Suites in Springfield, IL. Thank you so much for offering up a review after your recent stay. On behalf of all our staff, we appreciate your kind words regarding the cleanliness and friendly staff. It's our aim to provide our guests an excellent experience when staying with us. If your... More 

Littleton, Colorado
Top Contributor
52 reviews 52 reviews
38 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 2, 2014

We enjoyed our generously spacious suite with two queen beds with comfortable, supportive mattresses in this non-smoking facility. Very clean room and hotel. The suite is nicely designed with the sitting area and sleeper couch near the window, with the beds nearer the large bath and wet bar, and granite countertops. Everything in the suite was in excellent condition, although... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear 1frontranger, WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites. It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you for your very kind words and we look... More 

Stoughton
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed October 25, 2014

Planning our Springfield trip at last the moment, Most places were booked or very expensive. We Manager to get room at Springfield Comfort inn For Four Nights at what I considered a reasonable rate, And me being very frugal. I was very pleased with service, It was clean, With a NICE breakfast. Easy parking, And it is easy access to... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Fred W. I'm Sherri, general manager here at the Comfort Suites in Springfield, IL. Thank you so much for offering up a review after your recent stay. And thank you for your loyalty to our Comfort Suites brand. On behalf of all our staff, we appreciate your kind words regarding the cleanliness and friendly staff. It's our aim to... More 

Quincy, Illinois
1 review
2 of 5 stars Reviewed October 12, 2014

My son left his hat in the room when we checked out. He realized immediately and we went back . I told them about my son's hat and the person at the desk said that they may have not gotten to the room yet so he will check the room. I told him that if they haven't gotten to the... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear DBH_Traveler, I would first like to apologize for the experience you had with the run around with getting your son's hat returned to you. I have brought this to my housekeeping and front desk to make sure we have the communication necessary so that this does not occur again. Second, I want to Thank You for posting your comments... More 

1 review
5 of 5 stars Reviewed October 10, 2014

I stayed at the Comfort Suites while attending a conference at the Crown Plaza. The recently remodeled rooms are bigger, and the location is walking distance to the Crown. I've stayed here for each of the last 4 years for this annual conference and will do so again. Nice rooms, good service, free breakfast, pool, and workout room. Several restaurants... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear swilder, Thank you for posting such kind comments on Trip Advisor regarding your recent stay at the Comfort Suites in Springfield, IL We strive to exceed our guests expectations and I will be sure to pass your complimentary words on to the rest of my team! Sherri White, CHA General Manager More 

Suffolk
Top Contributor
65 reviews 65 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 7, 2014 via mobile

i was impressed by this hotel. It was very comfortable and wonderfully quiet. Rooms are large, well equipped and spotless. The breakfast was good, mainly due to the hard work of Tanya, a very hard working and helpful lady who impressed us with her efforts to help guests. The only downside was an officious operations manager who wasn't too hot... More 

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear TamarTiger, First, I would like to thank you for your feedback on Trip Advisor. And the wonderful comments about Tanya, I will be sure to pass them along to her. Thank you again for staying with the Comfort Suites in Springfield, IL and we hope to see you again in the future! Sherri White General Manager More 

Sterling, Illinois
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 6, 2014

My wife and I recently stayed here two nights. The hotel has been remodeled since I was last there, and it looks great, and it has a great feel to it too. The staff at the front desk was very accommodating. The rooms were wonderful as well. We will surely stay here the next time we are in Springfield.

Was this review helpful? Yes
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Kurt G, Thank you very much for posting such positive feedback on Trip Advisor about the Comfort Suites in Springfield, IL. I will be sure to pass along your great comments to my team! We look forward to seeing you again. Have a great day! Sherri White, CHA General Manager More 

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Additional Information about Comfort Suites

Address: 2620 S. Dirksen Pkwy., Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites
Hotel Style:
#5 Romantic Hotel in Springfield
#5 Family Hotel in Springfield
#16 Business Hotel in Springfield

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