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Courtyard Springfield

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3462 Freedom Drive, Springfield, IL 62704
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79 Reviews from our TripAdvisor Community

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Traveler rating
    22
    35
    19
    2
    1
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21
17
5
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (79)
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    (25)
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Saint Louis, Missouri, United States
Top Contributor
60 reviews 60 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My fiancée and I travelled to Springfield to participate in the 150th anniversary of Lincoln's funeral. The Hotel is conveniently located off of Interstate 72 and about six miles from downtown. Several strip malls are nearby with many dining options. Like all Courtyards food is available off the lobby, not fine dining, but on property. Despite being close to the... More 

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maryland
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 17, 2015

This is not the best Courtyard I've been in, but the folks are nice and the room was fine. There is a little limited service coffee shop in the lobby, I had a an OK caesar salad last night. For $10.50 I expected a larger serving, but it was enough for me. The room had a frig and the sink... More 

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Top Contributor
72 reviews 72 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 5, 2015

We stayed at this property on a Saturday night, with no reservation, on a quick trip from St. Louis to see the Dana Thomas House and Lincoln's grave. We investigated several hotels on the South side of town and found them full of soccer teams, so we moved to the West side of town. We decided on the Courtyard because... More 

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Fitchburg, Wisconsin
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 4, 2015

Room was comfortable, hotel was quiet, even with a wedding party staying. Granddaughters loved the pool and hot tub. Staff was the friendliest I've experienced. Food service is very limited. Will stay again.

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Machesney Park, Illinois
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 22, 2015

Courtyard Marriott was a very nice place. The rooms are clean. The hotel staff were amazing. Steven at the Bar was very nice. Samuel at the front desk was very helpful. Kevin worked the bar/kitchen and the front desk. He was totally amazing and provided information on how to get places. They have a small restaurant which he also worked... More 

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Devon Alberta
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 4, 2014

We stayed here from October 25-28. We where in room 214, right next to the elevator. The only reason we booked here was because of my husband's insistence that we stay somewhere with a hot tub. This was the most affordable place I could find that had one. We were in Springfield to do the Lincoln attraction circuit, and I... More 

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Saint Louis, Missouri
Contributor
17 reviews 17 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 25, 2014

My husband and I stayed here overnight. Usually, I am a big fan of Marriott hotels because I can count on pretty good standards. While the staff was extremely helpful and kind, I didn't find the room all that nice. Don't get me wrong, the decorations and furniture were nice. However, there was an oddly musty smell that was in... More 

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TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Peper81, Thank you for your review of the Courtyard Springfield. I'm glad that you found our staff to be extremely helpful and kind. I would like to apologize that the rest of our hotel did not meet your expectations. I have shared your comments with my housekeeping staff to ensure that any deficiencies are corrected. Although Courtyard as a... More 

Quincy, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2014

We decided to drive to Springfield, Illinois Saturday A.M., so we packed an overnight bag just in case we decided to stay the night. After some shopping for a mother of the bride dress, I found two!, we checked in to the Courtyard by Marriott. The staff at the front desk were very accommodating. Hotel had a nice exterior and... More 

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1 review
3 of 5 stars Reviewed July 24, 2014

kind of honey bees in room and woke up this morning with little swollen back and palm. Leftover sting in palm. Reported to front desk and they do not have tweezers to remove sting or any first aid to sooth it. Front desk lady said, manager is going to call but no one did not care to call or no... More 

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TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Srini V, Thank you for your review of the Courtyard Springfield. I'm so sorry to hear about the negative experience you had and that we were not able to provide you with the first aid items you were looking for. I'm also sorry for any miscommunication that occurred between my staff and yourself. It is always our goal to... More 

Lansing, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 22, 2014

Our family stayed one night here. The positives were-nice pool and whirlpool, comfy beds and nice décor, attentive and kind staff. The negative-it wasn't the cleanest. There was a brown stain on the comforter which the staff apologized for and replaced. I understand these things happen. But, I also find another stain on one of the pillow cases, several spots... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear M v, Thank you for taking the time to review your stay at the Courtyard by Marriott Springfield. I'm glad to hear that you enjoyed our pool and kind staff. Please accept my apologies that your room was not properly cleaned. I appreciate you bringing this to my attention and will followup with my housekeeping staff to ensure that... More 

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