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All 40 Springfield hotels

Courtyard Springfield

3.0 of 5 Hotel   |   3462 Freedom Drive, Springfield, IL 62704
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75%
Ranked #19 of 40 hotels in Springfield
A recent review
3 of 5 stars reviewed 4 weeks ago
m v Lansing, Michigan
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70 people have reviewed this hotel

Traveler rating
    21
    29
    17
    2
    1
See reviews for
19
13
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
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English first
Lansing, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our family stayed one night here. The positives were-nice pool and whirlpool, comfy beds and nice décor, attentive and kind staff. The negative-it wasn't the cleanest. There was a brown stain on the comforter which the staff apologized for and replaced. I understand these things happen. But, I also find another stain on one of the pillow cases, several spots... More

Was this review helpful? Yes 1
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear M v, Thank you for taking the time to review your stay at the Courtyard by Marriott Springfield. I'm glad to hear that you enjoyed our pool and kind staff. Please accept my apologies that your room was not properly cleaned. I appreciate you bringing this to my attention and will followup with my housekeeping staff to ensure that... More

Springfield, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

It was a great place to stay, seemed recently updated with fairly new beds and décor. Everything was immaculate, and the staff was wonderful. It is easy to get to off Veterans and there is a ton of stuff to do within walking distance. I would definitely stay there again.

Was this review helpful? Yes 1
Cumberland Foreside Maine
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2014

I recently returned to my hometown, Springfield, to bury the first of our childhood and high school pals to die. I was joined by several old friends and the Courtyard was simply perfect for us....welcoming, comfortable, good food, good drinks, a nice place to eat, talk, watch the Derby. The staff was so thoughtful and accommodating... we were given a... More

Was this review helpful? Yes 1
DuPage County, IL
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 25, 2014

We were in Springfield last weekend for my son's wedding and while we were unable to book a block for our party due to the hotel already being booked for a different event, I was able to get a room for the groom (with the bride Saturday night) for a couple of nights so that he would have plenty of... More

Was this review helpful? Yes 2
Manila, Philippines
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed May 23, 2014

Stayed for 2 nights on a business trip The good -- - located near grocery stores - friendly staff (front desk and coffee shop lady) - reliable wifi service The bad - a bit dated hotel - it'll take a while to get a cab... I think this holds true to any place in Springfield

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TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Gilbert B, Thank you for your review. I'm glad to hear you found the Courtyard by Marriott Springfield to have a convenient location, friendly staff and reliable Wi-Fi. On future stays we can arrange for a cab to pick you up so you don't have to wait extended periods. We do hope to see you again on any future... More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 26, 2014

The Staff at this Courtyard are outstanding. They are very friendly and welcoming. However, this hotel is in need of remodeling and repairing. The room I stayed in felt like the floor was going to cave in under me. I stay here because it is convenient for business. However, this Courtyard is not deserving of the Marriott name. Please remodel/repair... More

Was this review helpful? Yes 2
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Karen S, Thank you for taking the time to provide us with your feedback. I'm glad to hear that you enjoyed the food at our Bistro and that my staff helped to make your stay better. Please accept my apologies that our building did not meet your expectations. We take great pride in our hotel and I'm very sorry... More

Chicago, IL
Top Contributor
136 reviews 136 reviews
74 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed April 6, 2014

I am starting to doubt the Courtyard name. Quality starting to go downhill, they need to find their way soon or I may not do a Courtyard stay unless no other choice. Let me start by saying that the staff is responsive once issues were brought to attention however, room cleanliness should be a given. They even admitted that housekeeping... More

Was this review helpful? Yes 1
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Janie C, Thank you for taking the time to write a review. I’m glad to hear that you found our staff to be friendly. Many of our guests comment on the cleanliness of our hotel, but I apologize if it did not meet your expectations. I would also like to apologize if you found our fitness room to be... More

Houston
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 30, 2014

I was in Springfield for business and this hotel was recommended by my boss. Great hotel that seems to be freshly updated, very clean and comfortable. Staff gets and A++++ for customer service. I arrived late and Jamie (sp) checked me in and also got my dinner order ready without missing a beat and smiling the entire time. Jamie deserves... More

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Saint Louis, Missouri
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 17, 2014 via mobile

The hotel is clean, the staff friendly and the bed comfortable. While we like to try different hotels, we always know what to expect at a marriott run hotel. Location is good for a variety of restaurants.

Was this review helpful? Yes
Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 22, 2014

This is the only hotel I've stayed at in the area but I enjoyed it very much. I wound up getting a reasonable rate with the Negotiator after the 'Wire produced prices too rich for my want. We got there around 11.30pm because the wife and I drove down from Chicago and it was snowing. No one at the front... More

Was this review helpful? Yes 1
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Additional Information about Courtyard Springfield

Address: 3462 Freedom Drive, Springfield, IL 62704
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Springfield 3*
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Also Known As:
Courtyard Springfield Hotel Springfield
Springfield Courtyard
Springfield Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
78

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