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All 40 Springfield hotels

Courtyard Springfield

3.0 of 5 Hotel   |   3462 Freedom Drive, Springfield, IL 62704
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Courtyard Springfield
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78%
Ranked #17 of 40 hotels in Springfield
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  • Reviews (64)
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64 people have reviewed this hotel

Traveler rating
    18
    29
    15
    1
    1
See reviews for
16
13
5
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Chicago, IL
Top Contributor
130 reviews 130 reviews
73 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 1 week ago

I am starting to doubt the Courtyard name. Quality starting to go downhill, they need to find their way soon or I may not do a Courtyard stay unless no other choice. Let me start by saying that the staff is responsive once issues were brought to attention however, room cleanliness should be a given. They even admitted that housekeeping... More

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TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Janie C, Thank you for taking the time to write a review. I’m glad to hear that you found our staff to be friendly. Many of our guests comment on the cleanliness of our hotel, but I apologize if it did not meet your expectations. I would also like to apologize if you found our fitness room to be... More

Houston
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in Springfield for business and this hotel was recommended by my boss. Great hotel that seems to be freshly updated, very clean and comfortable. Staff gets and A++++ for customer service. I arrived late and Jamie (sp) checked me in and also got my dinner order ready without missing a beat and smiling the entire time. Jamie deserves... More

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Saint Louis, Missouri
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 17, 2014 via mobile

The hotel is clean, the staff friendly and the bed comfortable. While we like to try different hotels, we always know what to expect at a marriott run hotel. Location is good for a variety of restaurants.

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Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 22, 2014

This is the only hotel I've stayed at in the area but I enjoyed it very much. I wound up getting a reasonable rate with the Negotiator after the 'Wire produced prices too rich for my want. We got there around 11.30pm because the wife and I drove down from Chicago and it was snowing. No one at the front... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 20, 2013

I stayed one night at this Courtyard. My room cost $134.35 with AAA discount and tax. It does NOT include breakfast but boasts a cute cafe in which you can pay top dollar for your room and then pay MORE for your breakfast. An employee told me that hotels with the word "Inn" in the name include breakfast, the others... More

Was this review helpful? Yes 1
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear MTIndiana, Thank you for your review! I'm glad that you enjoyed your room and our fitness center. Please accept my apologies if there was any misunderstanding about breakfast. As a brand, Courtyard by Marriott does not offer a complimentary breakfast. However, we do offer a special rate that does include breakfast. If you need help with any future reservations,... More

moonhope
Top Contributor
84 reviews 84 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 21, 2013

I am petitioning for courtyards to bring back the free coffee in the lobby and will only rate them average (3) unless they do....This one does not. They have the absolute nicest staff...and an updated hotel. Nice small work out room with tv, indoor pool. Lots of free parking and plenty to do with in less than a mile. Drive... More

Was this review helpful? Yes 1
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Moonhope, Thank you for your review of the Courtyard by Marriott Springfield. I'm glad to read that you enjoyed our workout room and pool. I'm also proud to read your comments about my staff, they will be pleased to hear that their efforts are being noticed. I wanted to be sure you knew we do in fact offer free... More

Scottsdale, Arizona, USA
Top Contributor
115 reviews 115 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

Stayed during Illinois State Fair weekend for sibling wedding at a nearby country club. We had a suite because we had our young son with us and he needed a room to himself. The bed was VERY comfortable, but the room was a bit musty, we attempted to move, but they did not have any other suites available. The "living"... More

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Senior Contributor
27 reviews 27 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 13, 2013

This Courtyard struck me as being past its peak. I was a little bit uncomfortable with the neighborhood after dark. Front desk clerk was affable and perky. Hotel lobby seemed a little small and dark. Our room was clean but on the older side. The air in the room was musty. We drove a block north to Applebee's for dinner.... More

Was this review helpful? Yes 1
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Jt_home, Thank you for your review of the Courtyard by Marriott Springfield. I apologize if you have a less than perfect stay. Guest safety is very important to us, and I want to assure you that our property is located in a safe neighborhood. I hope that you will offer us another opportunity to prove it to you the... More

Chatham, Illinois
1 review
5 of 5 stars Reviewed October 4, 2013

The staff of this Marriott bent over backwards to make my family and I feel welcomed and at home. Their new remodel looked very modern and elegant. I would definitely stay here again! Their breakfast was delicious, and I had no complaints with my stay! Great hotel! Highly impressed.

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Woodland Park, Colorado
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 29, 2013

My family and I stayed here for three nights while in Springfield to attend a funeral. The size of the bedrooms was okay for a family of four, but the bathroom was tiny. Small inner bathroom with old bath/shower and toilet - toilet broke while we were there, but maintenance was prompt with the repair - outer vanity and sink... More

Was this review helpful? Yes 1
TMIHospitality, Manager at Courtyard Springfield, responded to this review

Dear Gypsygirlvaca, Thank you for your review of the Courtyard Springfield. I apologize we did not provide you with the experience you expected while staying with us, especially during a difficult time. I am sorry that the bathroom in your room did not meet your needs. I will bring your feedback to my management team for further discussion. If you... More

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Additional Information about Courtyard Springfield

Also Known As:
Courtyard Springfield Hotel
Courtyard Springfield Hotel Springfield
Springfield Courtyard
Springfield Marriott
Address: 3462 Freedom Drive, Springfield, IL 62704
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Springfield
#17 Business Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Springfield 3*
Reservation Options:
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#15 Family Hotel in Springfield #17 Business Hotel in Springfield
Hotel Class
Number of rooms
78

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