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Drury Inn & Suites Springfield

Certificate of Excellence
3180 S Dirksen Pkwy, Springfield, IL 62703
Hotel amenities
Drury Inn & Suites Springfield
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Ranked #7 of 40 Hotels in Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
NPeach Peoria, Illinois
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227 reviews from our community

Traveler rating
    122
    78
    21
    5
    1
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97
55
11
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peoria, Illinois
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Was in Springfield on business again and the place was top notch. Room was perfect. The night manager worked very hard to find me a similar room for a return business trip next month. He was sincere and determined that all of my needs would be met. Keep up the good work and you will see me coming back.

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Chicago
Top Contributor
117 reviews 117 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I stayed in room 527. I don't recommend staying at this hotel based on the filthy room I experienced. I've attached pictures of the following filth: 1. Dead spider on the curtain - it took them 2 days to remove after repeated requests. 2. Dust/debris behind the microwave- pic included. Forgot to take a picture of the dirt on top... More 

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DruryHotels, General Manager at Drury Inn & Suites Springfield, responded to this review

Thank you for your feedback about your recent stay with us. I apologize for the issues you have reported. We sent our Executive Housekeeper up to address the spider report from the morning and she unfortunately could not find the spider. It was noted though that it was addressed that same evening. The bedding is changed after every guest check... More 

Minneapolis, Minnesota
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here just for one night. The hotel is in a convenient area, easy on/off from the highway, restaurants within walking distance, etc. The property has been fairly recently remodeled. We had a king room that was very large, split bath with a double sink vanity and a very large closet. The bed was reasonably comfortable, the shower had... More 

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Illinois
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago

In honesty, I simply could not give this Drury hotel my usual top rating due to inconveniences we experienced during our recent stay. First, as a Drury Gold Key member, we have high expectations because of the exceptional service Drury is known to provide. During our stay last Sunday, the services were slightly off the mark. Our check-in experience was... More 

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DruryHotels, General Manager at Drury Inn & Suites Springfield, responded to this review

Thank you for your review of your recent stay with us and the for the time you took with me on the phone. Your feedback is very helpful and I look forward to sharing it with all of our team members to better serve our guests! I hope to see you again in the near future. We look forward to... More 

Rockford, IL
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here due to a recommendation from a friend. It was comfortable, clean, pleasant, easily accessible from the highway and had pretty much everything we were looking for. 5:30 Kickback and breakfast were decent and well-staffed. The check-in & check-out processes were easy and quick. The employees were all nice and helpful during our stay. Our daughter enjoyed swimming... More 

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St Louis
2 reviews
4 of 5 stars Reviewed March 22, 2015

Very nice hotel, when people ask for hotel recommendations, I recommend Drury Inn & Suites. The general manager, Chris, Alvin, housekeeping etc. all were friendly, hospitable, and accommodating. I can't say enough about 5:30 kickback, this is very ideal for kids and adults get 3 free alcoholic beverages. Definitely best bang for your buck!.

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DruryHotels, General Manager at Drury Inn & Suites Springfield, responded to this review

Thank you for your gracious comments about your recent stay with us. I will be sure to review your kind words with Alvin and our housekeeping team. It means so much to them to know that their efforts to provide the service Drury Inn & Suites is renowned for has made an impact. We hope to see you again soon!... More 

Waukegan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed March 18, 2015

I stayed two nights and three days at this hotel. Very clean room! The bed linen was crisp and clean on a queen bed with several truly fluffy pillows. Friendly and capable staff. Complimentary breakfast with a varied menu. Well maintained indoor pool. Moderately priced.

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DruryHotels, General Manager at Drury Inn & Suites Springfield, responded to this review

Thank you for taking the time to share your feedback. We appreciate your kind words about your recent stay with us. Our housekeeping team takes great pride in the cleanliness of their rooms and especially their bed making expertise to provide that crisp and clean look! I will be sure to let all of them know about your experience with... More 

Yorkville, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

Good location about 10 minutes from all tourist attractions, walmart, sheels(which is a must visit for outdoorsmen) and restaurants. Pet friendly is also nice. Pool was clean with towels provided but ,as another person had reviewed, the smell of chlorine was very strong. Breakfast and dinner is provided along with 3 cocktails at dinner. Only negative is your only allowed... More 

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DruryHotels, General Manager at Drury Inn & Suites Springfield, responded to this review

Thank you for the great input on your recent experience with us! I want to let you know that we found a minor issue with the system that regulates air flow, temperature and humidity in our pool area which was directly responsible for the chemical odor being stronger than normal. We are getting that problem fixed this week and things... More 

Princeton, IL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 20, 2015

I recently stayed at the Drury Inn & Suites in Springfield, IL overnight on a business trip. My oerall experience was favorable and I would definitely stay there again in the future. I did have a couple of minor issues however. My room was on the second floor overlooking the pool area and the smell of chlorine was very strong... More 

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Marion, Illinois, United States
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 4, 2015 via mobile

This location and amenities are great. What makes this location exceptional is the staff. I could stay anywhere I Springfiejd, but this is always my choice. They make being away from home better. Their happy hour food and beverages are better than many restaurants!

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