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Fairfield Inn Springfield

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3446 Freedom Drive, Springfield, IL 62704
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Fairfield Inn Springfield
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49 Reviews from our TripAdvisor Community

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Traveler rating
    23
    18
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (49)
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    (17)
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Oviedo, Florida, Usa
Level Contributor
121 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We were traveling in Ohio to a small town and found this in route from the airport to our destination, while planning in advance. It was not exceptional, other than it was VERY clean. I would definitely recommend it for the weary, but picky traveler.

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Dakota P., Thank you for your positive comments. I am so glad to hear that you enjoyedyour stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Front Office Manager, Carlos Stakely More 

Corpus Christi
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Basically a good property, clean rooms, good breakfast. 2 things that need to be looked at: 1. Marriott.....can't believe you'd actually have a property that does not have a covered entrance. We arrived in a big rain storm and were drenched just getting in then getting our luggage. 2. Can't you afford more than one employee at the front desk.... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear bkisn, Thank you for taking the time to share your recent experience at the Fairfield Inn Springfield with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am... More 

Overland Park, Kansas
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I was able to redeem points and a certificate during my stay and was impressed by the relative value (only 10,000 points per night) of the hotel. The rooms are updated, were clean, along with the general appearance of the hotel. We were on the third floor and did not hear any significant road noise or noise from within the... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Lance, Thank you for thanking the time to give us your feedback about your stay at ourhotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. More 

5 of 5 stars Reviewed 4 weeks ago

This is a small but very good hotel. Seems very up to date with all the new lobby and furniture in the rooms. Very conveniently located around many restaurants and i enjoyed the fact that it was right off the exit.

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Nichkharod, We are deeply elated that we have been your constant hotel of choice when you're in Springfield, Illinois. As always, don't hesitate to let us know if you're visiting again soon. Our staffs are always ready to help you with anything. Thank you and take care. More 

Jackson, Kentucky
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 23, 2015

We checked in for a two day stay. The carpet was soaking wet, which was reported to the staff. We heard nothing. We opted to have to keep the luggage cart in the room to save our bags and computer bag from being soaked. The next day having struggled with the horrible Internet, the staff finally came to clean the... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Melissa, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit.... More 

Campton Hills, Illinois
Level Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed June 17, 2015

Although not located particularly close to downtown (around a 15-minute drive), this Fairfield is close to a nice selection of restaurants and shopping. The staff was friendly and the place seemed well-managed. Common areas and guest rooms were quiet and very clean. Beds and pillows were comfortable. The bathroom had lots of counter space for stuff. Breakfast was typical Fairfield,... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Albuquerque, New Mexico
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 5, 2015

Marriott hotels are our preffered hotel when we travel. The Springfield hotel was nice. Rooms were clean, and the bed was comfortable. The bathroom sink lighting was a little dim for my taste, but not a big deal. Breakfast was standard fare with a lot of choices. Parkway Pointe mall is located next door with both a Target and Walmart,... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Signal_CPTs, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Front Office Manager, Carlos Stakely More 

Lexington, Kentucky
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 26, 2015

We were passing through Springfield on our way from Michigan to Kansas and this was a good stopping point (and an opportunity to visit the Lincoln Museum). The residence was clean, well staffed and conveniently located off the Interstate. The air conditioner worked well and was less noisy than frequently occurs in similar facilities. The breakfast buffet was ample and... More 

Was this review helpful? Yes 1
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 19, 2015

We stayed at the Fairfield Inn May 1-3, 2015. The hotel is clean and very easy to get in and out of. There is nice shopping in the area if you need something during your stay. The front desk staff was helpful and the Wi-Fi adequate.. The breakfast was nice and one of the reasons we booked this hotel but... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Deb C. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Ada, Oklahoma
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 19, 2015

This hotel was nice. I just think Marriott needs to start being a little more progressive to step it up to be able to compete with their fellow competing hotels. This hotel was clean and smelled good. The bathroom's are small. You pretty much can sit on the toilet and brush your teeth at the sink and shave your legs... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, Thank you for your positive comments and I am pleased that you had a good stay overall.However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation. More 

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29 photos of this hotel

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