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All 40 Springfield hotels

Fairfield Inn Springfield

2.5 of 5 Hotel   |   3446 Freedom Drive, Springfield, IL 62704
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Fairfield Inn Springfield
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    This weekend 11/28/2014
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Ranked #15 of 40 Hotels in Springfield
A recent review
5 of 5 stars reviewed 2 days ago
Chaotrl Branson, Missouri
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24 reviews from our community

Traveler rating
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    3
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Branson, Missouri
Top Contributor
51 reviews 51 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our stay was so comfortable for the 5 nights we stayed. The updated facility and outstanding staff make this a must stay when we are in Springfield a couple of times a year. And we have stayed at many others to find a good one! The bed was very comfortable, and room spacious enough with plenty of plug in areas.... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

the staff was extremely helpful and polite. The front Desk Manager(Carlos Stately) is a strong foundation to the Hotel's commitment to Great customer Service. He went out of his way to provide helpful hints for places to eat. Explain all amenities that were available to me has a client of the hotel chain. That made me want to consider the... More

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear dsdreamdeal, “Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.” More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014 via mobile

Excellent hotel, newly updated lobby and rooms. Nice tv(39in). Terry was very helpful and went above and beyond to make our stay more comfortable. It was confusing getting to the hotel and he explained exactly how to get back to the interstate.

Was this review helpful? Yes 1
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

We appreciate you taking the time to complete a survey regarding your recent stay with us. Meeting and exceeding your needs is very important to us and we are pleased to hear that you enjoyed your visit to our hotel. I agree it is a little confusing with the interstaes around this area! Terry is one of our finest staff... More

Fishers, Indiana
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 7, 2014

We'd gravitated away from Fairfield Inn over to Courtyard in the last couple years, after most of our experience was that Fairfield Inns were badly in need of updating and Courtyard had recently done so. After reading that this Fairfield Inn had been updated, we decided to opt for this hotel instead of the nearby Courtyard. Between the complimentary breakfast... More

Was this review helpful? Yes 1
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

We appreciate you taking the time to complete a survey regarding your recent stay with us. Meeting and exceeding your needs is very important to us and we are pleased to hear that you enjoyed your visit to our hotel. Satisfaction is a strong focus of our management team and we discuss guest comments daily. We will certainly address your... More

Durand, Illinois
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 1, 2014

This hotel has been remodeled in the past 3 years. Very nice place and close to the highway, and attractions. Service was very nice and helpful. I would come back again, if you get here early enough the give chocolate chip cookies out.

Was this review helpful? Yes 1
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Thank you so much for the kind words! We here at the Fairfield work hard and strive for good comments like yours. The next time you come stay with us, let us know. We will save a cookie for you. More

Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 1, 2014

The thing about FFIs is that if you've seen one, you've seen them all. This property breaks the mold slightly. The lobby is all redesigned and looks very nice. Otherwise, it's the standard (which is a good thing). Staff was friendly. Breakfast is the norm: hard-boiled eggs, waffle maker, cereal, toast, yogurt, sausage and eggs. Pool was warm enough to... More

Was this review helpful? Yes 1
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

We appreciate the kind words. I do apologize for the pool. We have addressed the problem about keeping an eye on the pool. In the future if you stay with us again, the problem should be resolved. Again, we at the Fairfield work hard and strive to achieve good comments such as yours More

Watertown, New York
Contributor
19 reviews 19 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 15, 2014

The room had new carpet as well as the hallways. The front common room was updated and looked very nice. The issue for us was that as soon as you entered you were overcome with the smell of pool chemicals. It got worse when we entered the elevator. We were not sure what the smell was but none of us... More

Was this review helpful? Yes 1
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Fairfield Inn Springfield, we apologize for the bad ordor experience you had at this hotel. 100% Satisfaction is a strong focus of our management team and we discuss guest comments daily. We have since fixed... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2014

The people here are so nice and accommodating. They helped me through my nightmare of having lost my wallet while I was traveling by myself. Carlos was especially helpful. He quickly got me a room for another night while I was crying hysterically and he spoke to me in a calm voice. He definitely went above and beyond with regard... More

Was this review helpful? Yes 2
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

We appreciate you taking the time to complete a survey regarding your recent stay with us. Meeting and exceeding your needs is very important to us and we are pleased to hear that you enjoyed your visit to our hotel. I personally have singled out Carlos and have given him accoloades on going above and beyond. Guest Satisfaction is our... More

Wisconsin
Contributor
20 reviews 20 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 28, 2014

We stayed at this hotel for one night on our way home from New Orleans. The room was a little small but adequate for a one night stay and certainly was clean. It looks like this may have been an older hotel that was updated. The update has been done well but the bathroom was still small (not much you... More

Was this review helpful? Yes 2
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

We appreciate you taking the time to complete a survey regarding your recent stay with us. Meeting and exceeding your needs is very important to us and we are pleased to hear that you enjoyed your visit to our hotel. We appreciate that you noticed our update! Unfortunately, you are correct there is not much we can do about the... More

Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2014 via mobile

I was impressed with how cleqnit was. It looks like they just finished some renovations. The staff was very kind and helpful. The only issue was the pool area was not well ventilated and the chlorine was so strong it made our eyes burn.

Was this review helpful? Yes 1
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

We appreciate you taking the time to complete a survey regarding your recent stay with us. Meeting and exceeding your needs is very important to us and we are pleased to hear that you enjoyed your visit to our hotel. You will be happy to know that, as a result of guest feedback like yours, we have implemented the following... More

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Additional Information about Fairfield Inn Springfield

Address: 3446 Freedom Drive, Springfield, IL 62704
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Springfield 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Springfield Hotel Springfield
Fairfield Springfield
Springfield Fairfield Inn

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