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All 40 Springfield hotels

Fairfield Inn Springfield

2.5 of 5 Hotel   |   3446 Freedom Drive, Springfield, IL 62704
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Ranked #12 of 40 Hotels in Springfield
A recent review
5 of 5 stars reviewed 1 week ago
Veronica C
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33 reviews from our community

Traveler rating
    16
    12
    4
    1
    0
See reviews for
9
7
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

Great Stay The Hotel, Wonderful Room, Excellent Breakfast And Wonderful Staff, especially the front desk manager Carlos. The check in process was very smooth and efficient, he made my entire family feel welcome and made sure that we knew about all the amenities that Fairfield, and Springfield as a whole had to offer. He is an asset to the comany.

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Veronica C, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. More 

Illinois
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check in was friendly, efficient and quick. Room was clean- a standard Fairfield Inn room. Breakfast room was well maintained. Nice selection including eggs, two types of sausages, fresh make-your-own waffles, fruit, cereals, yogurts, baked goods, juices, coffee, etc. only issue was that waffle maker needed some lubricant so that it could more easily revolve. Pool area looked good but... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Bippie, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our housekeepers. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. I can assure you that I... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My husband, 17 year old son and I were looking for a inexpensive place to sleep that was clean and in a safe neighborhood. I booked the room online while driving and didn't want to be stuck with just a king bed so I called the hotel. The young woman was so helpful going so far to ask if we... More 

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, Greetings from Fairfield Inn! I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor about your experience at The Fairfield Inn. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay... More 

Saint Louis, Missouri
Top Contributor
54 reviews 54 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

We stayed recently while in Springfield. The property was as expected for a Fairfield. The staff was friendly. My only complaint was the speed of the wifi. It was extremely slow. It took several minutes to load a page. I finally gave up. I would have purchased faster access if available, but that was not an option. We will probably... More 

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear jmotley123, Thank you for taking the time to share your recent experience at the Fairfield Inn Springfield with us. It appears from your feedback that there were a few challenges during your stay with Internet performance. In today’s modern world, we certainly understand how important Internet performance is to ensuring an enjoyable stay, whether it’s to stay connected with... More 

De Soto, Missouri
Top Contributor
228 reviews 228 reviews
42 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed December 22, 2014

We stayed here with our 2 boys on a trip to visit family. The front staff were very efficient and helpful, we were given our choice of floors and had a 2 queen room. The lobby was clean and comfortable, elevators quick. The room was very clean and the beds very comfortable. The room has a minifridge, which was nice.... More 

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear hjk1962, We appreciate you taking the time to complete our guest service survey regarding your recent stay with us. Meeting and exceeding your needs is very important to us and we are pleased to hear that you enjoyed your visit to our hotel. “Providing our guests with the best possible hospitality and service has always been our mission. “Thank... More 

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

We spent one night there. Everything was clean, fresh, bright, and pleasant. The lobby and breakfast area was so bright. Breakfast selection was great--eggs, sausage, waffles, cereal, fruit--anything you could want. Room was clean, nicely furnished, and plenty of room. Desk staff was friendly and helpful.

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Julie, “Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.” . If I can ever be of any further assistant to you, please do not hesitate to contact me directly. More 

Atlanta, GA
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 10, 2014

I've been twice to this hotel when traveling for client visits in the last few months. The staff is very friendly and helpful. The beds are comfortable and the location is good. There is some minor wear and tear here and there, but nothing that is too bad.

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear L52094 “Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.” Happy Holidays, More 

naperville, illinois
Top Contributor
57 reviews 57 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 9, 2014

We stayed at the hotel over Thanksgiving weekend - arriving on Thanksgiving day (Thursday) and departing on Saturday. Our purpose for the trip was to see the Abraham Lincoln sites in downtown Springfield. The staff was very welcoming, the lobby/breakfast area was pleasant and inviting. Our room was a king bedded room, very spacious, with a pull-out bed if needed.... More 

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Imwmm913, Thank you for sharing your experience at the Fairfield Inn Springfield through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

2 reviews
4 of 5 stars Reviewed December 3, 2014

I've stayed here a couple of times and have always left happy. The hotel was recently remodeled and it looks great. The beds are comfortable, the bathrooms are roomy and clean. It's an older building, but they have kept up on maintenance and updates. Staff are friendly and responsive. Close to lots of shopping and restaurants. Great place to get... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Drew, Thank you for sharing your experience at the Fairfield Inn Springfield through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer your feedback will be shared with the team to continue to... More 

Branson, Missouri
Top Contributor
53 reviews 53 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 20, 2014

Our stay was so comfortable for the 5 nights we stayed. The updated facility and outstanding staff make this a must stay when we are in Springfield a couple of times a year. And we have stayed at many others to find a good one! The bed was very comfortable, and room spacious enough with plenty of plug in areas.... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Chaotrl, I am elated you enjoyed your stay with us and that the facilities and services experiences were what you expected and deserve. We appreciate your time in sharing with us your experience. On behalf of our entire staff here at the Fairfield Inn Springfield, we would like to thank you for your business and we hope to see... More 

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Additional Information about Fairfield Inn Springfield

Address: 3446 Freedom Drive, Springfield, IL 62704
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Springfield 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Springfield Hotel Springfield
Fairfield Springfield
Springfield Fairfield Inn
Hotel Style:
#14 Business Hotel in Springfield

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