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Fairfield Inn Springfield

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3446 Freedom Drive, Springfield, IL 62704
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Fairfield Inn Springfield
Best prices for: 1 room 1 guest
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Ranked #11 of 40 Hotels in Springfield
A recent review
4 of 5 stars reviewed yesterday
Karen S Chicago, Illinois
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37 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a very nice, value priced hotel. Sometimes when you go budget, the place is, let's say less than clean and comfortable. This hotel was very clean and comfortable. The shower area/bathroom was spotless. (This is the area of the hotel that is often neglected) The staff was very friendly. Carlos checked me in at the front desk and... More 

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Topeka, Kansas
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on Sunday, March 15. Great location near shopping centers and restaurants. Check in was smooth, my son loved the pool. The hot tub could have been warmer, it seemed like the temperature of bath water, I'm just used to a hotter hot tub. Beds were extremely comfortable, like sleeping on a marshmellow. Erma Davis was very cordial and... More 

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Front Office Manager Carlos Stakely More 

Winfield, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Great weekend stay. Comfy rooms. Awesome staff..truly kind and caring.. check in and out was smooth. Erma Davis taking care of the awesome breakfast. Clean, friendly stay well worth themkney $$. Decent proximity to the resturants and attractions.

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Mr.AML, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. More 

Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a nice hotel with a very friendly staff, especially the day desk manager. Our room wasn't real big, but very up to date and clean. Breakfast was the standard fare with fresh fruit salad being a nice touch. We'd stay there again.

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Denise, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

1 review
5 of 5 stars Reviewed January 21, 2015

Great Stay The Hotel, Wonderful Room, Excellent Breakfast And Wonderful Staff, especially the front desk manager Carlos. The check in process was very smooth and efficient, he made my entire family feel welcome and made sure that we knew about all the amenities that Fairfield, and Springfield as a whole had to offer. He is an asset to the comany.

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Veronica C, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. More 

Illinois
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed January 11, 2015

Check in was friendly, efficient and quick. Room was clean- a standard Fairfield Inn room. Breakfast room was well maintained. Nice selection including eggs, two types of sausages, fresh make-your-own waffles, fruit, cereals, yogurts, baked goods, juices, coffee, etc. only issue was that waffle maker needed some lubricant so that it could more easily revolve. Pool area looked good but... More 

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Bippie, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our housekeepers. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. I can assure you that I... More 

1 review
5 of 5 stars Reviewed January 4, 2015

My husband, 17 year old son and I were looking for a inexpensive place to sleep that was clean and in a safe neighborhood. I booked the room online while driving and didn't want to be stuck with just a king bed so I called the hotel. The young woman was so helpful going so far to ask if we... More 

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, Greetings from Fairfield Inn! I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor about your experience at The Fairfield Inn. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay... More 

Saint Louis, Missouri
Top Contributor
55 reviews 55 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

We stayed recently while in Springfield. The property was as expected for a Fairfield. The staff was friendly. My only complaint was the speed of the wifi. It was extremely slow. It took several minutes to load a page. I finally gave up. I would have purchased faster access if available, but that was not an option. We will probably... More 

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear jmotley123, Thank you for taking the time to share your recent experience at the Fairfield Inn Springfield with us. It appears from your feedback that there were a few challenges during your stay with Internet performance. In today’s modern world, we certainly understand how important Internet performance is to ensuring an enjoyable stay, whether it’s to stay connected with... More 

De Soto, Missouri
Top Contributor
228 reviews 228 reviews
42 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed December 22, 2014

We stayed here with our 2 boys on a trip to visit family. The front staff were very efficient and helpful, we were given our choice of floors and had a 2 queen room. The lobby was clean and comfortable, elevators quick. The room was very clean and the beds very comfortable. The room has a minifridge, which was nice.... More 

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear hjk1962, We appreciate you taking the time to complete our guest service survey regarding your recent stay with us. Meeting and exceeding your needs is very important to us and we are pleased to hear that you enjoyed your visit to our hotel. “Providing our guests with the best possible hospitality and service has always been our mission. “Thank... More 

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

We spent one night there. Everything was clean, fresh, bright, and pleasant. The lobby and breakfast area was so bright. Breakfast selection was great--eggs, sausage, waffles, cereal, fruit--anything you could want. Room was clean, nicely furnished, and plenty of room. Desk staff was friendly and helpful.

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Julie, “Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.” . If I can ever be of any further assistant to you, please do not hesitate to contact me directly. More 

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