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All 40 Springfield hotels

Fairfield Inn Springfield

2.5 of 5 Hotel   |   3446 Freedom Drive, Springfield, IL 62704
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Ranked #15 of 40 hotels in Springfield
A recent review
5 of 5 stars reviewed 3 weeks ago
D.L. D
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  • Reviews (18)
  • Photos (11)
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18 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Watertown, New York
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The room had new carpet as well as the hallways. The front common room was updated and looked very nice. The issue for us was that as soon as you entered you were overcome with the smell of pool chemicals. It got worse when we entered the elevator. We were not sure what the smell was but none of us... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The people here are so nice and accommodating. They helped me through my nightmare of having lost my wallet while I was traveling by myself. Carlos was especially helpful. He quickly got me a room for another night while I was crying hysterically and he spoke to me in a calm voice. He definitely went above and beyond with regard... More

Was this review helpful? Yes 2
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for one night on our way home from New Orleans. The room was a little small but adequate for a one night stay and certainly was clean. It looks like this may have been an older hotel that was updated. The update has been done well but the bathroom was still small (not much you... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

I was impressed with how cleqnit was. It looks like they just finished some renovations. The staff was very kind and helpful. The only issue was the pool area was not well ventilated and the chlorine was so strong it made our eyes burn.

Was this review helpful? Yes
Villa Hills, Kentucky
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very clean, comfortable and nice contemporary decor. Good, extensive, hot breakfast buffet (except for sausage swimming in water). Minor problem: Hot tub could not be adjusted and was too hot according to thermometer. Only complaint: sink area in room was cramped for one person, let alone a family.

Was this review helpful? Yes 1
North Carolina
Top Contributor
146 reviews 146 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 24, 2014

As a Marriott Gold member, I stay at a lot of Marriott's on my company's nickel and on my points. This is a wonderful hotel, new upgrades makes this place clean, neat, trendy, and very well run from the front desk to the attendants at the breakfast bar. First place in a long time that had truly delicious scrambled eggs... More

Was this review helpful? Yes 1
Chris N, General Manager at Fairfield Inn Springfield, responded to this review

We appreciate you taking the time to complete a survey regarding your recent stay with us. Meeting and exceeding your needs is very important to us and we are pleased to hear that you enjoyed your visit to our hotel. If you have a moment and are willing to share, I would greatly appreciate the names of any employees that... More

Odense, Denmark
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 of 5 stars Reviewed June 23, 2014

Decent hotel for the business man. Clean rooms and a nice staff. The breakfast was below average, but acceptable. Hotel is located close to mall and restaurants. Noise from the road is hardly noticed from inside...

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Chris N, General Manager at Fairfield Inn Springfield, responded to this review

Thank You andreasbondo for your comments. I am a bit confused however as we have just recently upgraded to the Fairfield Inn Hot Breakfast program and we are in full compliance. Are your comments in reference to the brand offerings or something specific here locally that you thought was wrong compared to other Fairfield Inns you've stayed at? Please call... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2014 via mobile

Never being to this area I was taking a chance on the reviews I read and was not disappointed. Room/bathroom is good size. Beds were comfortable. Location good/felt safe. Not far from downtown. Staff very friendly. Great breakfast. Would stay here again.

Was this review helpful? Yes 1
Chris N, General Manager at Fairfield Inn Springfield, responded to this review

Thank You Clkrei, The staff takes great pride in the property and we are always ready to serve! Warm Regards, Chris Newsome General Manager More

Saginaw, Michigan
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 14, 2014

Looked up this hotel on Trip Advisor, while on the road in need of a good place to stay for the night. Beautiful lobby! I am BIG about NOT staying in dated hotels with ugly bed sheets and carpet (even if the hotel is clean it still grosses me out!) This hotel did not have a single ugly thing in... More

Was this review helpful? Yes 1
Chris N, General Manager at Fairfield Inn Springfield, responded to this review

Thank You Pineapple203, We've just completed a renovation and we are very proud of the hotel. I am delighted that our efforts are translating to our guests! Best Regards, More

Orlando, Florida
Top Contributor
126 reviews 126 reviews
66 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed June 13, 2014

Good location, easy to find, close to shops and restaurants. Clean room, everything worked as expected. Friendly staff, but I got tired of the hand written "welcome" notes in my room and on the breakfast tables real quickly. Internet was not very good in the evenings except at around 4am in the morning - certainly not the advertised high speed... More

Was this review helpful? Yes
Chris N, General Manager at Fairfield Inn Springfield, responded to this review

Dear alkonost45, Thank you for your comments and I apologize for our disorganization. These comments help us get better and grow as an organization. Please know that we have arranged usage of a local full service fitness center that is open 24 hours w/ locker rooms and changing facilities for all of our guests to use, free of charge. A... More

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Additional Information about Fairfield Inn Springfield

Address: 3446 Freedom Drive, Springfield, IL 62704
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Springfield 2.5*
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Also Known As:
Fairfield Inn Springfield Hotel Springfield
Fairfield Springfield
Springfield Fairfield Inn

11 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (12)
Pool/beach area (1)
Dining (1)
Business center/function rooms (1)
Bathroom (1)
Room/suite (4)
Hotel & grounds (2)
Other (2)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
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#14 Business Hotel in Springfield
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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