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All 40 Springfield hotels

Fairfield Inn Springfield

2.5 of 5 Hotel   |   3446 Freedom Drive, Springfield, IL 62704
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Fairfield Inn Springfield
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Ranked #23 of 40 hotels in Springfield
A recent review
5 of 5 stars reviewed 2 weeks ago
Greg K Bolingbrook, Illinois
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69 people have reviewed this hotel

Traveler rating
    11
    21
    23
    10
    4
See reviews for
26
6
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Bolingbrook, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Here's my two cents, or at least my Penny. This Fairfield Inn has been remodeled recently and it was nicely done. It's conveniently located, has an attractively designed interior including the newly remodeled breakfast area, and breakfasts are always tasty, with good variety. I would recommend it over other hotels in the area.

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Illinois
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

PENNY Stayed 1 night...Courtney at front desk was great...accommodated my early check in requirement. Located just off the highway and close to everything, Starbucks, McDees, Chilis, Target. Lobby was updated and clean. Check in process was a breeze. Corridors updated. Inside of elevator needs TLC. Room was clean and spacious. Next to elevator and did not hear a thing. Did... More

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 13, 2014

A great place to stay in Springfield, they have done an excellent job of keeping up with the ever changing looks in hotels. The check in goes smoothly, rooms always clean, bfast is great. I have never had a problem staying here. Staff is courteous, although they dont have a fitness center onsite, they give you passes to a nice... More

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Saint Louis, Missouri
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 31, 2013

We stayed recently while visiting Springfield. The staff was friendly and cooperative. Water was available at check-in. The common areas were undergoing renovation. Our room on the 3rd floor appeared to have been recently renovated and was quiet. We were surprised by an alarm clock that went off at midnight. We also didn't realize that the heating unit had been... More

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Quincy, Illinois
1 review
4 of 5 stars Reviewed November 30, 2013

The front desk staff was extreamly helpful when it came to giving directions and sights to see as well as, good places to dine. The check-in process was fast and easy. My room was on the 3rd floor and it was clean and fresh. I really liked the fluffy towels in the room. I would definatly stay there again. The... More

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Chris N, General Manager at Fairfield Inn Springfield, responded to this review

Thanks Marie, We are now in the thick of things with regards to the renovation. New carpet has been laid and the entire breakfast area has been remodeled. I am anticipating to be completed by February 1st. I hope you are able to come back and see the finished product. Best Regards, Chris Newsome General Manager More

Detroit, Michigan
Top Contributor
131 reviews 131 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 20, 2013

Comfortable, convenient, quiet, and well appointed. The breakfast is particularly nice and better than many chains offer. No complaints. We were there to visit all the historic places related to President Linicoln. Hotel staff were helpful in answering questions and giving directions. They also gave us a restaurant tip which turned out to be a good one.

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Chris N, General Manager at Fairfield Inn Springfield, responded to this review

Hi Sandra Z, Thank you so much for your comments about the staff. We view our recommendations as a direct reflection of our commitment to service so it is always good to hear that our recommendations result in a positive guest experience. I was born and raised in Detroit, MI so next time you here, please stop it and say... More

Lee's summit
1 review
4 of 5 stars Reviewed October 28, 2013

There was a problem with the tub the water was draining very slow. When I left my room I saw Lindsey who was cleaning the rooms on that floor. I told her what had happened she took care of the problem and left me a note that said the tub was fixed. I could tell she wanted to make sure... More

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Chris N, General Manager at Fairfield Inn Springfield, responded to this review

Hi Mike, I apologize it has taken me so long to respond to your comments. I love hearing comments that recognize our housekeeping staff. They truly are the unsung heroes of our industry and I know it means a lot to them to see their name mentioned. Thank you so much for these words and please know that I've have... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 21, 2013 via mobile

Staff went out of way to be helpful. Nice breakfast. Comfy bed, good linens, quiet. Very good location, near shopping and several good restaurants. Had no reservation...checked me in early. No rush in AM. Would choose again over competitors.

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Chris N, General Manager at Fairfield Inn Springfield, responded to this review

Thank You Lynne for your comments. On behalf of our entire staff here at the Fairfield Inn - Springfield, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Chris Newsome More

Kansas City, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2013

This is a typical Fairfield Inn. It was very clean and the breakfast was better than usual, scrambled eggs, waffles, etc. Our negative is the same at all hotels in this price range---in-wall air conditioning. It never dehumidifies properly nor does it cool evenly. This room was fine except the carpet felt damp!

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Chris N, General Manager at Fairfield Inn Springfield, responded to this review

Thank you for your comments Trixie, Unfortunately you are correct. We don't have much control over the window PTAC units. That is how these type of hotels are made. However, we are doing significant renovations to the property and we will be receiving all new carpets in all areas of the hotel. I hope you can come out and see... More

Raleigh, North Carolina
Top Contributor
51 reviews 51 reviews
16 hotel reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed August 31, 2013

I feel sorry for the staff here - they are amazing - they go the extra mile to make you feel welcome in every sense. They will do whatever it takes for you to feel welcome. They put out granola bars and water in the mornings, the breakfast is not bad for a hotel like this, they even have flavored... More

Was this review helpful? Yes 1
Chris N, General Manager at Fairfield Inn Springfield, responded to this review

Hi NYGal, Thank you for the notes on the staff. It is indeed a full renovation. Everything will be addressed. We hope you will come see the difference once we are done! Regards, Chris More

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Additional Information about Fairfield Inn Springfield

Also Known As:
Fairfield Inn Springfield Hotel Springfield
Fairfield Inn Springfield Hotel
Fairfield Springfield
Springfield Fairfield Inn
Springfield Fairfield
Address: 3446 Freedom Drive, Springfield, IL 62704
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 40 hotels in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Springfield 2.5*
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