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Fairfield Inn Springfield

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3446 Freedom Drive, Springfield, IL 62704
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Fairfield Inn Springfield
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Fairfield Inn Springfield
Fairfield Inn Springfield
Fairfield Inn Springfield
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39 reviews from our community

Traveler rating
    20
    14
    4
    1
    0
See reviews for
12
8
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Branson, Missouri
Top Contributor
64 reviews 64 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again great facility & stay. We had one of the accessible rooms which is generous in size , and the bathroom easily would accommidate a power chair. Ours had a tub /shower combo with a large & sturdy slide across chair, with many high & low safety bars. Carlos who greeted us at the front daily, was awesome &... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Chaotrl, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! More 

Oxford, Ohio
Top Contributor
145 reviews 145 reviews
57 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fairfield Inn is located east of Springfield off of Route 4, amidst a sea of shopping malls. At first, it didn’t seem very convenient to the major tourist attractions, but we quickly found that traffic in Springfield is not too bad, even at rush hour, and that it was only about 10 or so minutes to the major attractions. There... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice, value priced hotel. Sometimes when you go budget, the place is, let's say less than clean and comfortable. This hotel was very clean and comfortable. The shower area/bathroom was spotless. (This is the area of the hotel that is often neglected) The staff was very friendly. Carlos checked me in at the front desk and... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Karen, Thank you for your positive comments. I am so glad to hear that you enjoyedyour stay with us! I hope your next stay just around the corner. Call us if there is anything we can help you with. More 

Topeka, Kansas
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 16, 2015

Stayed here on Sunday, March 15. Great location near shopping centers and restaurants. Check in was smooth, my son loved the pool. The hot tub could have been warmer, it seemed like the temperature of bath water, I'm just used to a hotter hot tub. Beds were extremely comfortable, like sleeping on a marshmellow. Erma Davis was very cordial and... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Front Office Manager Carlos Stakely More 

Winfield, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 16, 2015

Great weekend stay. Comfy rooms. Awesome staff..truly kind and caring.. check in and out was smooth. Erma Davis taking care of the awesome breakfast. Clean, friendly stay well worth themkney $$. Decent proximity to the resturants and attractions.

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Mr.AML, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. More 

Contributor
17 reviews 17 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 5, 2015

This is a nice hotel with a very friendly staff, especially the day desk manager. Our room wasn't real big, but very up to date and clean. Breakfast was the standard fare with fresh fruit salad being a nice touch. We'd stay there again.

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Denise, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

1 review
5 of 5 stars Reviewed January 21, 2015

Great Stay The Hotel, Wonderful Room, Excellent Breakfast And Wonderful Staff, especially the front desk manager Carlos. The check in process was very smooth and efficient, he made my entire family feel welcome and made sure that we knew about all the amenities that Fairfield, and Springfield as a whole had to offer. He is an asset to the comany.

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Veronica C, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. More 

Illinois
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed January 11, 2015

Check in was friendly, efficient and quick. Room was clean- a standard Fairfield Inn room. Breakfast room was well maintained. Nice selection including eggs, two types of sausages, fresh make-your-own waffles, fruit, cereals, yogurts, baked goods, juices, coffee, etc. only issue was that waffle maker needed some lubricant so that it could more easily revolve. Pool area looked good but... More 

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Bippie, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our housekeepers. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. I can assure you that I... More 

1 review
5 of 5 stars Reviewed January 4, 2015

My husband, 17 year old son and I were looking for a inexpensive place to sleep that was clean and in a safe neighborhood. I booked the room online while driving and didn't want to be stuck with just a king bed so I called the hotel. The young woman was so helpful going so far to ask if we... More 

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CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, Greetings from Fairfield Inn! I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor about your experience at The Fairfield Inn. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay... More 

Saint Louis, Missouri
Top Contributor
55 reviews 55 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 23, 2014 via mobile

We stayed recently while in Springfield. The property was as expected for a Fairfield. The staff was friendly. My only complaint was the speed of the wifi. It was extremely slow. It took several minutes to load a page. I finally gave up. I would have purchased faster access if available, but that was not an option. We will probably... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear jmotley123, Thank you for taking the time to share your recent experience at the Fairfield Inn Springfield with us. It appears from your feedback that there were a few challenges during your stay with Internet performance. In today’s modern world, we certainly understand how important Internet performance is to ensuring an enjoyable stay, whether it’s to stay connected with... More 

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