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Fairfield Inn Springfield

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3446 Freedom Drive, Springfield, IL 62704
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Best prices for: 1 room 1 guest
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Fairfield Inn Springfield
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53 Reviews from our TripAdvisor Community

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Traveler rating
    24
    19
    8
    1
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Beecher, Illinois
Level Contributor
111 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I have no problems at this place. Enjoy it very well. the staff is very nice and friendly. They help out to find a place. Very clean and a good value at here. Enjoy my time at here when I was on vacation here.

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Scott, Thank you for sharing your experience at the Fairfield Inn Springfield through Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate... More 

NH
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent several days here, it's conveniently located near shopping, restaurants and interstate. The room was adequate, on the small side but clean. The bed was way too soft for me and every time my husband moved, it about launched me out of the bed. I also wish the lighting in the bathroom was a bit better (my #1 pet... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, Thankyou for the wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

Rochester Hills, Michigan
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good mid priced value hotel in Springfield. The hotel is located very close to a lot of stores and restaurants. Very clean and offers a good value. It took a long time, but the renovations had to be done and it feels new inside. I will be back during my next visit. Very friendly employees!

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Mr. Bahner, Thank you for sharing your experience at the Fairfield Inn Springfield through Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and... More 

Oviedo, Florida, Usa
Level Contributor
131 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 27, 2015

We were traveling in Ohio to a small town and found this in route from the airport to our destination, while planning in advance. It was not exceptional, other than it was VERY clean. I would definitely recommend it for the weary, but picky traveler.

Was this review helpful? Yes 1
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Dakota P., Thank you for your positive comments. I am so glad to hear that you enjoyedyour stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Front Office Manager, Carlos Stakely More 

Corpus Christi
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 9, 2015

Basically a good property, clean rooms, good breakfast. 2 things that need to be looked at: 1. Marriott.....can't believe you'd actually have a property that does not have a covered entrance. We arrived in a big rain storm and were drenched just getting in then getting our luggage. 2. Can't you afford more than one employee at the front desk.... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear bkisn, Thank you for taking the time to share your recent experience at the Fairfield Inn Springfield with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am... More 

Overland Park, Kansas
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed July 7, 2015

I was able to redeem points and a certificate during my stay and was impressed by the relative value (only 10,000 points per night) of the hotel. The rooms are updated, were clean, along with the general appearance of the hotel. We were on the third floor and did not hear any significant road noise or noise from within the... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Lance, Thank you for thanking the time to give us your feedback about your stay at ourhotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. More 

1 review
5 of 5 stars Reviewed July 2, 2015

This is a small but very good hotel. Seems very up to date with all the new lobby and furniture in the rooms. Very conveniently located around many restaurants and i enjoyed the fact that it was right off the exit.

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Nichkharod, We are deeply elated that we have been your constant hotel of choice when you're in Springfield, Illinois. As always, don't hesitate to let us know if you're visiting again soon. Our staffs are always ready to help you with anything. Thank you and take care. More 

Jackson, Kentucky
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 23, 2015

We checked in for a two day stay. The carpet was soaking wet, which was reported to the staff. We heard nothing. We opted to have to keep the luggage cart in the room to save our bags and computer bag from being soaked. The next day having struggled with the horrible Internet, the staff finally came to clean the... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Melissa, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit.... More 

Campton Hills, Illinois
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed June 17, 2015

Although not located particularly close to downtown (around a 15-minute drive), this Fairfield is close to a nice selection of restaurants and shopping. The staff was friendly and the place seemed well-managed. Common areas and guest rooms were quiet and very clean. Beds and pillows were comfortable. The bathroom had lots of counter space for stuff. Breakfast was typical Fairfield,... More 

Was this review helpful? Yes
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

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29 photos of this hotel

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