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All 40 Springfield hotels

Holiday Inn Express Springfield

2.5 of 5 Hotel   |   3050 South Dirksen Parkway, Springfield, IL 62703
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64%
Ranked #16 of 40 hotels in Springfield
A recent review
4 of 5 stars reviewed 1 week ago
MrsD16 Scotland
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133 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Scotland
Contributor
16 reviews 16 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Very pleasant staff on reception, very welcoming. Difficult to find lift due to cleaning trollies scattered about. Very comfortable bed. Bathroom a nice size. Could do with carpets cleaned and the hotel freshened up in general.

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Sanibel Island, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We needed a pet-friendly hotel and planned to only sleep here and go in the morning. Front desk staff was very professional and friendly. Hallway had odor. There is only small width grass area for pets to relieve themselves. Room was clean but you get what you pay for, and this is a hotel for sleeping and that is it.... More

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MgrHIX, Manager at Holiday Inn Express Springfield, responded to this review

Thanks for your feedback. We hope you will consider us again next time your travels bring you through Springfield. More

Campton Hills
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There's no pool in this facility, but overall our experience was good. Facility is clean and modern with a comfortable couch in the king room that we had. Within 5 minutes of all museums, libraries, and historical venues, which was the purpose of the trip.

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Montreal, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After our terrible experience at the desperately in need of a renovation Howard Johnsons down the street, this place was a gem! The check in staff were great! they had only one room left and it was a handicap room so we took it, the next day they switched us into a regular room once one was freed up! Very... More

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Quad-Cities
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If you make a reservation here ask for the parking lot side of the building. The other side faces the Crown Plaza utility area. If the Plaza runs it's A/C system, the noise may keep you awake. Breakfast is standard HIE, rooms are comfortable, hotel could use an update.

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MgrHIX, Manager at Holiday Inn Express Springfield, responded to this review

I'm sorry the noise bothered you on that side of the building. The rooms on the other side are best suited for our light sleepers. Thanks for your feedback. More

Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Only stayed one night of our tour, it was all nice and clean and friendly staff. We got to the Hotel late due to the weather very heavy rain and a Tornado warning luckily nothing happened. As we only stayed one night i am not sure if this would reflect a longer stay.

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Elgin, IL
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 22, 2014

Stayed at the Holiday Inn Express this week. The air conditioning went out and the hotel got very hot. We had one sleepless night. The next morning, the front desk said they had just fixed the air conditioning and we should feel the room getting cool soon. We waited until 5:00pm that night and the room was still very hot.... More

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MgrHIX, Manager at Holiday Inn Express Springfield, responded to this review

It was a hot day here at the hotel! I completely understand leaving due to the extreme heat. The humidity outside was not helping the cause either. I hope you can visit us again and enjoy our new mattresses and a cool, air-conditioned room. More

Grand Ledge, Michigan
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 15, 2014

We had several road bumps during our stay here. We requested a refrigerator prior to our arrival and we were told it would cost us an additional $25 per night. We complied and were not given one when we arrived. Our room was not comforting. It was in need of cosmetic fixes and upgrades and it was not as clean... More

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MgrHIX, Manager at Holiday Inn Express Springfield, responded to this review

I will address the cleanliness concerns with the housekeeping manager. I appreciate the feedback on Elvyra and have passed along the compliments. More

South Jersey
Top Contributor
91 reviews 91 reviews
32 hotel reviews
361 helpful votes 361 helpful votes
2 of 5 stars Reviewed June 9, 2014

We always check first for a Holiday Inn Express and have found that they are modern, clean, spacious and overall a nice place to stay for a few nights. We were disappointed with this property and don't feel that this should be part of the Holiday Inn Express brand. It appears to be a property that was purchased from lower... More

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MgrHIX, Manager at Holiday Inn Express Springfield, responded to this review

I'm sorry to hear you did not enjoy your stay with us. I have addressed the pillows with housekeeping since we do have both soft and firm pillows in all of our rooms. Our mattresses are only two months old so I hope you were comfortable throughout the night. If you were to come back and give us another shot... More

Urbana, Illinois
1 review
5 of 5 stars Reviewed June 1, 2014

I was greeted by Ashley H., one of the friendliest check-in clerks I have ever encountered. She answered my questions before I even had time to ask them. The hotel is clean and the bed was very comfortable with excellent soft pillows. They have a nice breakfast area with an attendant that keeps everything stocked and clean. My only complaint... More

Was this review helpful? Yes
MgrHIX, Manager at Holiday Inn Express Springfield, responded to this review

Thanks for taking the time to recognize our staff! Ashley and Elvyra do a great job and its nice to hear feedback from our guests. More

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Additional Information about Holiday Inn Express Springfield

Address: 3050 South Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Springfield 2.5*
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Also Known As:
Holiday Inn Express Springfield Hotel Springfield
Holiday Inn Springfield

34 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Business Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Springfield, IL features 140 deluxe guest rooms including, 2 parlor suites. All rooms are equipped with coffeemakers, hair dryers, iron/ironing boards, Free high speed wireless Internet access, pay movies, 2 line/modem ready telephones. The Holiday Inn Express Springfield has four meeting rooms, a fitness center, and a guest laundry facility. Every morning a deluxe hot complimentary Continental breakfast is served from 6:30am-9:30am in the hotel great room. Holiday Inn Express guests are able to utilize all Crowne Plaza Hotel's facilities next door i.e. Indoor pool, whirlpool, sauna, w/outdoor viewing patio, and room service options. Conveniently located directly off Interstate 55 (exit 94) and historic Route 66. The hotel is located near the World Headquarters for Bunn-O-Matic Corporation, HD Smith, Illinois Department of Transportation, and the Illinois Secretary of State office complexes. The Holiday Inn Express-Springfield is minutes from historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum. Just minutes from the Illinois State Fair Grounds and numerous golf courses. ... more   less 
Number of rooms
140

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