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Springfield Sleep Inn

2.0 of 5
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3470 Freedom Drive, Springfield, IL 62704
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Springfield Sleep Inn
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Ranked #25 of 39 Hotels in Springfield
A recent review
4 of 5 stars reviewed 3 weeks ago
badger2773 Chicago, Illinois
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47 reviews from our community

Traveler rating
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    20
    8
    1
    7
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12
13
2
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Overland Park, Kansas
Top Contributor
53 reviews 53 reviews
37 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was very disappointed in the quality of this hotel. Definitely not up to par. The room was stuffy and smelled--desk clerk gave me a spray bottle of air freshener. Walls must be paper thin--could hear every step taken in room above. Close to railroad tracks--heard noisy train every times during the night. Lamp shades needed replacement. Hall carpet was... More 

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TMIHospitality, Manager at Springfield Sleep Inn, responded to this review

Dear Lou R, Thank you for taking the time to review your recent stay at the Sleep Inn Springfield. I'm very sorry to hear that our hotel did not meet your expectations. Your feedback will be shared with my team to ensure that any deficiencies are corrected. I hope that we will have another chance to exceed your expectations on... More 

Chicago, Illinois
Top Contributor
264 reviews 264 reviews
60 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Start to finish, we had nothing to complain about. We checked in with the friendly manager on a Friday evening, and found our room to be recently renovated with new furnishings and decorations. We knew this was an older Sleep Inn when we saw the brass fixtures in the bathroom, but you'd never know beyond that because it is so... More 

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Mattoon, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 2, 2015

We have stayed in this hotel several times over the past 2 years & it has always been quality--one of the reasons we chose it again. I was scheduled for surgery 1st thing on the 1st day of our stay which required TWO anti-bacterial showers, & because of my physical limitations I had to have a step-in shower, no way... More 

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TMIHospitality, Manager at Springfield Sleep Inn, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback from your recent stay at the Sleep Inn Springfield. I'm very sorry to hear about the condition of your room. This is absolutely not acceptable. I have shared your comments with my housekeeping staff to ensure any deficiencies are corrected. However, if you would like to... More 

Peru, Illinois
Top Contributor
176 reviews 176 reviews
8 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 18, 2015

Was on a small vacation to Springfield and wanted to stay somewhere cheap so I found this place. The room was very clean and the bed was very comfortable. The temperature in the room was good enough to where I didn't need the heat on. The walk-in shower is nice as I don't take sit down baths very often. The... More 

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1 review
5 of 5 stars Reviewed January 13, 2015 via mobile

We had to attend an orientation and rented three rooms. Josh, manager, was VERY helpful and locked in a price for us and did a cash hold for the rooms. Everything (cleanliness, rooms, and even the breakfast) was more than I truly expected.

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Bradshaw
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed December 1, 2014

Someone posted on "tips" that they don't have an elevator. That's a lie, just stayed there and they do. It works fine and its a nice motel for price. They do have smoking rooms also. Very good location, wal-mart is just across the street and lots of restaurants very close.

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Southern Illinois
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 17, 2014

The motel rooms could be quieter but we slept all right. It would be helpful if they could add the new Fox Sports 1 network so that more sports will be available - especially playoff games some of which are only available on that network. Josh Haywood especially gives great customer service but general good service is the pattern. Everyone... More 

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TMIHospitality, Manager at Springfield Sleep Inn, responded to this review

Dear Lovebirds828, Thank you for reviewing your stay at the Sleep Inn Springfield. I'm glad you enjoyed our friendly staff, complimentary breakfast and business center. We appreciate your input about our TV channels. We hope that if you return to the area, you will allow us another chance to host you. Sincerely, Jessica H. General Manager More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 14, 2014

Front desk folks very personable. (If you discount grump that works 3rd shift...everyone else being exceptional makes up for him)... Train was a surprise but it was fun to guess how long it would be....thanks to them that they didn't need the whistle/horn in that area. This location was great. Motel clean and very well maintained!!!

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Santa Maria, California
Top Contributor
52 reviews 52 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 6, 2014

We randomly selected this hotel and it worked it well and was close enough to restaurants and the historic attractions that we wanted. It was the first motel,that we have been in in two weeks without a small refrigerator in the room.

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TMIHospitality, Manager at Springfield Sleep Inn, responded to this review

Dear Donna E, Thank you for taking the time to review your stay at the Sleep Inn Springfield. I'm glad that our location was convenient for you and that you enjoyed our complimentary breakfast and your room. I hope that we will have the opportunity to host you on your next trip to the area. Sincerely, Jessica H. General Manager More 

Chicago, Illinois
Contributor
15 reviews 15 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 6, 2014

Even though I was on the non smoking floor (floor 2) Floor 3 had smokers, and could tell this the minute I walked in the lobby. I travel a ton for work, and notice most smoking hotels are not up to par, and smelly from the smoke. Dissapointed, has to go to Comfort Inn and Suites, all non smoking in... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Springfield Sleep Inn, responded to this review

Dear Danielp3660, Thank you for taking the time to review your experience with the Sleep Inn Springfield. I'm sorry that our hotel did not meet your expectations. I hope that if your needs ever change you will allow us another opportunity to host you. Sincerely, Jessica H. General Manager More 

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