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Sleep Inn Springfield

2.0 of 5
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3470 Freedom Drive, Springfield, IL 62704
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1 room 1 adult
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Sleep Inn Springfield
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54 Reviews from our TripAdvisor Community

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Houston, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed January 4, 2016

The guy at the front desk was amazing. My sister and I needed a place for 2 nights in a pinch, and this was one of the only hotels in town not surging prices for the State Fair. Room was clean, and this part of town is very safe so I wasn't worried. Would definitely stay again.

Helpful?
Thank Genevieve P
Nashville, Tennessee
Level Contributor
114 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 26, 2015

First off we were there as tourist so a clean and comfortable room was what we were looking for. Yes there was a railroad track behind the hotel and it really did not bother us so that was not a big deal for us (Maybe for others). The room was small but then again we were there as tourist so... More 

Helpful?
Thank roy1916
Troy, Michigan
Level Contributor
269 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 stars Reviewed September 18, 2015

This hotel is a bit older and it shows. Rooms are a bit smaller with fewer amenities than I am accustomed. My queen room was adequate, but lacked a recliner chair or any additional chair other than the work station one. Adequate power plugs for all of my accessory items. I stayed on the third floor in a non smoking... More 

Helpful?
Thank Jim M
IL
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 28, 2015

We made a recent reservation at the Sleep Inn and knew we would be arriving late. We checked in at the front des shortly after midnight and got our room keys. After lugging our bags up to the third floor room, we inserted the key card only to find out that the door was locked from the inside and the... More 

Helpful?
1 Thank grun67
TMIHospitality, Manager at Sleep Inn Springfield, responded to this review

Dear Grun67, Thank you for taking the time to review your stay at the Sleep Inn Springfield. I'm terribly sorry for the negative experience you had at our hotel. I have shared your comments with my staff to ensure that any deficiencies are corrected. I hope that we will have a chance to make up for this on your next... More 

Royal Oak
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 16, 2015

The only good thing about this place was the breakfast and the shower. We found a hairpin in our empty coffee pot. When we brought it up to the front desk, the attendant asked if we wanted her to clean it!! Huh? There were dead bugs on the window sill and stains on the bedspreads. Could hear every step from... More 

Helpful?
3 Thank Madeline W
TMIHospitality, Manager at Sleep Inn Springfield, responded to this review

Dear Madeline W, Thank you for taking the time to review your stay at the Sleep Inn Springfield. Please let me apologize for the lack of cleanliness and service that you received while you were our guest. This is certainly not the impression we want people to have of our hotel. I will speak with my staff to ensure that... More 

Overland Park, Kansas
Level Contributor
64 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed May 7, 2015

I was very disappointed in the quality of this hotel. Definitely not up to par. The room was stuffy and smelled--desk clerk gave me a spray bottle of air freshener. Walls must be paper thin--could hear every step taken in room above. Close to railroad tracks--heard noisy train every times during the night. Lamp shades needed replacement. Hall carpet was... More 

Helpful?
Thank Lou R
TMIHospitality, Manager at Sleep Inn Springfield, responded to this review

Dear Lou R, Thank you for taking the time to review your recent stay at the Sleep Inn Springfield. I'm very sorry to hear that our hotel did not meet your expectations. Your feedback will be shared with my team to ensure that any deficiencies are corrected. I hope that we will have another chance to exceed your expectations on... More 

Chicago, Illinois
Level Contributor
354 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
4 of 5 stars Reviewed May 3, 2015

Start to finish, we had nothing to complain about. We checked in with the friendly manager on a Friday evening, and found our room to be recently renovated with new furnishings and decorations. We knew this was an older Sleep Inn when we saw the brass fixtures in the bathroom, but you'd never know beyond that because it is so... More 

Helpful?
1 Thank badger2773
Mattoon, Illinois
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 2, 2015

We have stayed in this hotel several times over the past 2 years & it has always been quality--one of the reasons we chose it again. I was scheduled for surgery 1st thing on the 1st day of our stay which required TWO anti-bacterial showers, & because of my physical limitations I had to have a step-in shower, no way... More 

Helpful?
1 Thank Sam W
TMIHospitality, Manager at Sleep Inn Springfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback from your recent stay at the Sleep Inn Springfield. I'm very sorry to hear about the condition of your room. This is absolutely not acceptable. I have shared your comments with my housekeeping staff to ensure any deficiencies are corrected. However, if you would like to... More 

Peru, Illinois
Level Contributor
250 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed January 18, 2015

Was on a small vacation to Springfield and wanted to stay somewhere cheap so I found this place. The room was very clean and the bed was very comfortable. The temperature in the room was good enough to where I didn't need the heat on. The walk-in shower is nice as I don't take sit down baths very often. The... More 

Helpful?
1 Thank John W
1 review
5 of 5 stars Reviewed January 13, 2015 via mobile

We had to attend an orientation and rented three rooms. Josh, manager, was VERY helpful and locked in a price for us and did a cash hold for the rooms. Everything (cleanliness, rooms, and even the breakfast) was more than I truly expected.

Helpful?
Thank Fabiola Cristin... S
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