We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 40 Springfield hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   3442 Freedom Dr., Springfield, IL 62704-6516 (Formerly Comfort Inn)
Hotel website
Hotel deals
Click for phone number
Hotel amenities
Special Offer
Choice Privileges Points
Quality Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Quality Inn & Suites to your Saves list
43%
Ranked #25 of 40 Hotels in Springfield
A recent review
4 of 5 stars reviewed 1 week ago
Aerowing Monee, Illinois
Write a Review

77 reviews from our community

Traveler rating
    20
    11
    21
    15
    10
See reviews for
21
20
6
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (18)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (9)
All months
Fort Myers
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed yesterday NEW

We had a reservation at this hotel recently. We booked on Choice Hotels web site and booked specifically a room with a roll in shower for my disabled wife. We looked at other hotels in Springfield but chose this one because we could see we were specifically booking a room with a roll in shower. I also called the hotel... More

Was this review helpful? Yes
Monee, Illinois
Top Contributor
267 reviews 267 reviews
89 hotel reviews
364 helpful votes 364 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night here during the Springfield's annual Rt 66 Festival. The hotel is about a ten minute ride from downtown and is right off interstate 72. There's plenty of dining and shopping options within walking distance to the hotel as well. Check in was quick and we were given a king room. The room was clean and the... More

Was this review helpful? Yes
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thanks for taking the time to leave such a nice review.It was our pleasure to accommodate you and we look forward to seeing you again in the future. Sincerely, Rodney M. GeneralManager More

London, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 17, 2014

I stayed here for a work trip, enjoyed my stay here! It is a basic hotel but I would stay here again just for the beds, they are very comfortable. I had a great sleep! The breakfast area is small but the breakfast is good.

Was this review helpful? Yes
YourWorldTraveler123, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Meganne - thank you for taking the time to post a review and we're glad you had a pleasant stay for work. Come back and visit us soon. More

Oklahoma City, Oklahoma
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 8, 2014

Could not find a room in St Louis on a Saturday night of Labor Day weekend due to ballgame AND car race. Stopped by a Sleep Inn in Granite City, who made a reservation for us in Springfield. Got there at 9:30 pm and they made us welcome. Great bed and no highway noise. Kudos and many thanks to both... More

Was this review helpful? Yes 1
YourWorldTraveler123, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear WagzLady - thank you for posting a reply and staying at Choice Hotels. We value your patronage. More

Peoria, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 2, 2014

We planned to visit the Lincoln sites on Labor Day. As a last minute decision, we decided to go over the night before and spend the night in a hotel so the kids could swim in the pool. The "heated pool" as it states on their website. Upon arrival we immediately got into our swimsuits and headed down to the... More

Was this review helpful? Yes
Rodney M, Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to leave your review.I'm terribly sorry for the inconvenience at the pool. Sometimes things happen that are out of our control.We had a gasket go out of the filter, which caused us a huge leak and required it to be turned off to allow the glue for the gasket to dry.... More

Cincinnati, Ohio
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 31, 2014

We enjoyed our stay at Quality Inn and Suites, Springfield, IL. The motel was very quiet, the rooms clean and the beds comfy. I also liked the fact that there was a recycle bin in the Lobby - we recycle at home and feel guilty throwing recyclables away while on vacation. The breakfast was scrambled eggs and sausage patties, along... More

Was this review helpful? Yes
Rodney M, Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to leave your review.I'm pleased to see that you enjoyed our accommodations.Thank you also for your patronage! I will share the review with my staff and we hope to see you again in the future. Sincerely, Rodney M. Gneneral Manager More

New Ulm, Minnesota, United States
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 28, 2014

We like to stay at Choice Hotels. Our room was clean and comfortable, but after a day of driving and a late supper I wanted to relax in the pool. It was COLD! I managed to stay for 15 minutes, but never really warmed up while swimming laps. The spa felt hot after the cold pool; and it was a... More

Was this review helpful? Yes
Rodney M, Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review for our hotel.I'm please to see that you enjoyed your stay.Due to the excessive humidity and heat , a majority of the guests had requested we lower the temperature of the pool water for a cool down from the heat. I will be monitoring this closely and... More

Cleveland, Ohio
Top Contributor
96 reviews 96 reviews
52 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed August 19, 2014

Just a five minute drive to the fairgrounds, we stayed at Quality Inn & Suites this past weekend while we attended the 2014 Illinois State Fair. It was a straight shot to the fairground and couldn't have been easier to get there and back. Quality Inn is one of the type hotels we like to use: good value for the... More

Was this review helpful? Yes
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear TravelWriter, Thank you for taking the time to leave your review!I'm pleased to se that you enjoyed your stay.The staff and I hope you enjoyed yourself while in Springfield, especially at the state fair. We thank you for your patronage and look forward to future stays. Sincerely, RodneyM General Manager More

Arkansas
Top Contributor
71 reviews 71 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed July 30, 2014

We always use choice hotels , usually Comfort suites for our family of 5 but have stayed in a few quality suites , we showed up and the room was super hot , the air was turned off , turns out the air didn't work , they moved us to a new room , the air was off once again... More

Was this review helpful? Yes
YourWorldTraveler123, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Guest - thank you for taking the time to post a review. I'm glad you had a pleasant stay and hopefully you will give us another chance if you decide to come back through this area. We have replaced the dehumidifier in the pool room with a steep expense but had to be done to satisfy our guests. We... More

Troy, Michigan
Top Contributor
64 reviews 64 reviews
24 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed July 21, 2014

This was a wonderful location near I 72. It is adjacent to a shopping center with a good variety of nearby restaurants (next to Bakers Square and near Los Rancheros Mexican). The room was quiet, clean, and reasonably priced. Hotel staff payed special attention to selecting a quiet room away from the elevator. Hot breakfast selection good: scrambled eggs, sausage,... More

Was this review helpful? Yes 3
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, I'm pleased to see that you enjoyed your stay.I will share your review with the staff so they can see that all of their effort and hard work have been recognized.We appreciate your patronage and look forward to your next stay. Sincerely, Rodney M General Manager More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Address: 3442 Freedom Dr., Springfield, IL 62704-6516 (Formerly Comfort Inn)
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Priceline, Booking.com, Expedia, Hotels.com, Choice Hotels, TripOnline SA, Odigeo and Tingo so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Springfield
Comfort Inn Springfield
Springfield Comfort Inn

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Room/suite (1)
Viewed
View from room (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (2)
Viewed
Room/suite (9)
Hotels you might also like...
Check In Check Out
Price Your Stay