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All 40 Springfield hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   3442 Freedom Dr., Springfield, IL 62704-6516 (Formerly Comfort Inn)
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39%
Ranked #25 of 40 hotels in Springfield
A recent review
4 of 5 stars reviewed 1 week ago
jcdltravelers Troy, Michigan
  • Overview
  • Reviews (69)
  • Photos (24)
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  • Room tips (13)
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69 people have reviewed this hotel

Traveler rating
    17
    8
    20
    15
    9
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23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Arkansas
Top Contributor
68 reviews 68 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We always use choice hotels , usually Comfort suites for our family of 5 but have stayed in a few quality suites , we showed up and the room was super hot , the air was turned off , turns out the air didn't work , they moved us to a new room , the air was off once again... More

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Troy, Michigan
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a wonderful location near I 72. It is adjacent to a shopping center with a good variety of nearby restaurants (next to Bakers Square and near Los Rancheros Mexican). The room was quiet, clean, and reasonably priced. Hotel staff payed special attention to selecting a quiet room away from the elevator. Hot breakfast selection good: scrambled eggs, sausage,... More

Was this review helpful? Yes 3
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, I'm pleased to see that you enjoyed your stay.I will share your review with the staff so they can see that all of their effort and hard work have been recognized.We appreciate your patronage and look forward to your next stay. Sincerely, Rodney M General Manager More

Huron, Ohio
Top Contributor
118 reviews 118 reviews
79 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed June 19, 2014

Service was spot on. Hallways smelled of smoke, room was decent but in need of deep cleaning, update and a proper height desk chair. The coach in my King Suite was in need of cleaning too. Breakfast was typical. A/C seemed to be struggling and there was no "fan on" option. For the price paid, I feel the value was... More

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Ewing, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014 via mobile

I am in Springfield at least twice a month and I always stay at the quality inn and suites, the lady Latoya at the front desk is very nice as well as the rest of the staff, the staff cooked out one night and shared there cook out with me, and being away from home so much, it really was... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

This hotel was perfect. Location was great close to all shopping. The beds were sooo comfortable didn't want to get out of it. The staff was very friendly. Breakfast was typical hotel breakfast. I will be staying there from now on. Pool was very warm. Overall great stay.

Was this review helpful? Yes 1
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, It's always a pleasure to see positive feedback from a guest.My staff and I work diligently to see that each and every guest has a clean, comfortable, stay. Thank you for taking the time to leave a review and for your patronage. We look forward to your next stay! Sincerely, Rodney M. General Manager More

Belleville, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

I just wanted to take a moment of time to express my opinion on this location. In this day and age where everyone wants to complain about business' and they way run or don't run. I have a refreshing outlook for this Quality Inn & Suites. Certainly quality is the right word for describing this hotel. Rod the manger and... More

Was this review helpful? Yes 1
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Mr.Zellerman, Thank You! What an inspirational response! I will share your words of insiration with my staff so as to encourage them and to show them that their efforts are recognized and appreciated.We appreciate your patronage and look forward to seeing you for all of your future stays.Once again, Thanks!We are Quality, working towards superior guest satisfaction, one guest at... More

Senior Contributor
26 reviews 26 reviews
24 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 13, 2014 via mobile

My company set me up here because they have room for truck parking....not really. The semis are supposed to park in the Bakers Square parking lot closest to the hotel. Only issue with that is if there's cars parked there (like there was) you need to park in the main hotel lot and if there's cars parked in it your... More

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West Salem, Illinois
1 review
5 of 5 stars Reviewed April 9, 2014

My mother passed away suddenly last week and we immediately looked for a Choice hotel for accommodations as they are our 'go to' hotel brand. Our reservations were a bit complicated as we were redeeming points for some free night stays as well as paying for 2 extra nights beyond that. Also, our adult daughter would be joining us and... More

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Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, I'm pleased to see that my staff was able to meet all of your needs.I will share your review with them so that they know their efforts are appreciated..Thank you so much for your patronage and we look forward to accommodating you and your family in the futurePlease accept our condolences at your time of loss. Sincerely,... More

Idaho
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 6, 2014

Spent a night here in early April, 2014. Since we were using some travel points and the "cost" of a room was the same, we chose a suite. +Roomy +King bed, fold-out sofa, flat screen t.v., fridge, microwave +Bathroom very clean -Not really a minus, but I like hotel rooms where the vanity is separated from the stool and tub/shower.... More

Was this review helpful? Yes
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, It is always a pleasure to get positive feedback.The staff and I work diligently to make sure that all of our guests have a favorable stay. I will share your feedback with them as well, so that they are aware their efforts have been noticed.Thanks again for your patronage!We look forward to your next stay. More

Springfield, Illinois
1 review
5 of 5 stars Reviewed February 26, 2014

Great place to stay whether in Springfield for fun or medical appointment. Located off Rt 72, shopping and dining nearby. This hotel offers a discount if you're in town for a medical appointment. Great amenities - microwave, fridge, hair dryer, free wi-fi. New manager, friendly and helpful staff. Nice place to stay.

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Additional Information about Quality Inn & Suites

Address: 3442 Freedom Dr., Springfield, IL 62704-6516 (Formerly Comfort Inn)
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Comfort Hotel Springfield
Comfort Inn Springfield
Springfield Comfort Inn

24 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Quality Inn & Suites, a Springfield IL Hotel near Abraham Lincoln Presidential Library & Museum.Conveniently located off Interstate 72 in the heart of Springfield's premier shopping and entertainment district, the Quality Inn & Suites® hotel is near the Abraham Lincoln Presidential Library & Museum, Knight's Action Park & Caribbean Water Adventure, White Oaks Mall, University of Illinois at Springfield, Lincoln Home National Historic Site and the Illinois State Fairgrounds.This Springfield, IL hotel is surrounded by a variety of restaurants and entertainment venues, including a comedy club and movie theater. With easy access to downtown, our hotel caters to the needs of both business and vacation travelers. ... more   less 
Number of rooms
66

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