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All 40 Springfield hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   3442 Freedom Dr., Springfield, IL 62704-6516 (Formerly Comfort Inn)
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Ranked #25 of 40 hotels in Springfield
A recent review
5 of 5 stars reviewed yesterday
Jane R Cincinnati, Ohio
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72 people have reviewed this hotel

Traveler rating
    19
    9
    20
    15
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We enjoyed our stay at Quality Inn and Suites, Springfield, IL. The motel was very quiet, the rooms clean and the beds comfy. I also liked the fact that there was a recycle bin in the Lobby - we recycle at home and feel guilty throwing recyclables away while on vacation. The breakfast was scrambled eggs and sausage patties, along... More

Was this review helpful? Yes
New Ulm, Minnesota, United States
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We like to stay at Choice Hotels. Our room was clean and comfortable, but after a day of driving and a late supper I wanted to relax in the pool. It was COLD! I managed to stay for 15 minutes, but never really warmed up while swimming laps. The spa felt hot after the cold pool; and it was a... More

Was this review helpful? Yes
Rodney M, Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review for our hotel.I'm please to see that you enjoyed your stay.Due to the excessive humidity and heat , a majority of the guests had requested we lower the temperature of the pool water for a cool down from the heat. I will be monitoring this closely and... More

Cleveland, Ohio
Top Contributor
94 reviews 94 reviews
51 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 1 week ago

Just a five minute drive to the fairgrounds, we stayed at Quality Inn & Suites this past weekend while we attended the 2014 Illinois State Fair. It was a straight shot to the fairground and couldn't have been easier to get there and back. Quality Inn is one of the type hotels we like to use: good value for the... More

Was this review helpful? Yes
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear TravelWriter, Thank you for taking the time to leave your review!I'm pleased to se that you enjoyed your stay.The staff and I hope you enjoyed yourself while in Springfield, especially at the state fair. We thank you for your patronage and look forward to future stays. Sincerely, RodneyM General Manager More

Arkansas
Top Contributor
68 reviews 68 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We always use choice hotels , usually Comfort suites for our family of 5 but have stayed in a few quality suites , we showed up and the room was super hot , the air was turned off , turns out the air didn't work , they moved us to a new room , the air was off once again... More

Was this review helpful? Yes
YourWorldTraveler123, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Guest - thank you for taking the time to post a review. I'm glad you had a pleasant stay and hopefully you will give us another chance if you decide to come back through this area. We have replaced the dehumidifier in the pool room with a steep expense but had to be done to satisfy our guests. We... More

Troy, Michigan
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 21, 2014

This was a wonderful location near I 72. It is adjacent to a shopping center with a good variety of nearby restaurants (next to Bakers Square and near Los Rancheros Mexican). The room was quiet, clean, and reasonably priced. Hotel staff payed special attention to selecting a quiet room away from the elevator. Hot breakfast selection good: scrambled eggs, sausage,... More

Was this review helpful? Yes 3
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, I'm pleased to see that you enjoyed your stay.I will share your review with the staff so they can see that all of their effort and hard work have been recognized.We appreciate your patronage and look forward to your next stay. Sincerely, Rodney M General Manager More

Huron, Ohio
Top Contributor
129 reviews 129 reviews
88 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed June 19, 2014

Service was spot on. Hallways smelled of smoke, room was decent but in need of deep cleaning, update and a proper height desk chair. The coach in my King Suite was in need of cleaning too. Breakfast was typical. A/C seemed to be struggling and there was no "fan on" option. For the price paid, I feel the value was... More

Was this review helpful? Yes
YourWorldTraveler123, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Guest - thank you for taking the time to post a review. I'm glad you had a pleasant stay and hopefully you will give us another chance if you decide to come back through this area. We have replaced our ptac units for optimal climate control. We have a renovated hotel and our breakfast is in full compliance with... More

Ewing, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014 via mobile

I am in Springfield at least twice a month and I always stay at the quality inn and suites, the lady Latoya at the front desk is very nice as well as the rest of the staff, the staff cooked out one night and shared there cook out with me, and being away from home so much, it really was... More

Was this review helpful? Yes 1
YourWorldTraveler123, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Brenda - thank you for taking the time to post a review. I'm glad you had a pleasant stay with 5 stars and we look forward to hosting again when you decide to come back through this area. We appreciate your feedback and have shared it with our staff. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

This hotel was perfect. Location was great close to all shopping. The beds were sooo comfortable didn't want to get out of it. The staff was very friendly. Breakfast was typical hotel breakfast. I will be staying there from now on. Pool was very warm. Overall great stay.

Was this review helpful? Yes 1
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, It's always a pleasure to see positive feedback from a guest.My staff and I work diligently to see that each and every guest has a clean, comfortable, stay. Thank you for taking the time to leave a review and for your patronage. We look forward to your next stay! Sincerely, Rodney M. General Manager More

Belleville, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

I just wanted to take a moment of time to express my opinion on this location. In this day and age where everyone wants to complain about business' and they way run or don't run. I have a refreshing outlook for this Quality Inn & Suites. Certainly quality is the right word for describing this hotel. Rod the manger and... More

Was this review helpful? Yes 1
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Mr.Zellerman, Thank You! What an inspirational response! I will share your words of insiration with my staff so as to encourage them and to show them that their efforts are recognized and appreciated.We appreciate your patronage and look forward to seeing you for all of your future stays.Once again, Thanks!We are Quality, working towards superior guest satisfaction, one guest at... More

Senior Contributor
30 reviews 30 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 13, 2014 via mobile

My company set me up here because they have room for truck parking....not really. The semis are supposed to park in the Bakers Square parking lot closest to the hotel. Only issue with that is if there's cars parked there (like there was) you need to park in the main hotel lot and if there's cars parked in it your... More

Was this review helpful? Yes
YourWorldTraveler123, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Erik - thank you for taking the time to post a review. We look forward to hosting again when you decide to come back through this area at a discounted rate. Our guest laundry facility was not required but added due to demand and both machines are repaired and working. We appreciate your feedback and have shared it with... More

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Additional Information about Quality Inn & Suites

Address: 3442 Freedom Dr., Springfield, IL 62704-6516 (Formerly Comfort Inn)
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Comfort Hotel Springfield
Comfort Inn Springfield
Springfield Comfort Inn

28 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Quality Inn & Suites, a Springfield IL Hotel near Abraham Lincoln Presidential Library & Museum.Conveniently located off Interstate 72 in the heart of Springfield's premier shopping and entertainment district, the Quality Inn & Suites® hotel is near the Abraham Lincoln Presidential Library & Museum, Knight's Action Park & Caribbean Water Adventure, White Oaks Mall, University of Illinois at Springfield, Lincoln Home National Historic Site and the Illinois State Fairgrounds.This Springfield, IL hotel is surrounded by a variety of restaurants and entertainment venues, including a comedy club and movie theater. With easy access to downtown, our hotel caters to the needs of both business and vacation travelers. ... more   less 
Number of rooms
66

Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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