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All 40 Springfield hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   3442 Freedom Dr., Springfield, IL 62704-6516 (Formerly Comfort Inn)
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Ranked #25 of 40 hotels in Springfield
A recent review
3 of 5 stars reviewed 3 weeks ago
MessNmagic Huron, Ohio
  • Reviews (67)
  • Photos (24)
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67 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Huron, Ohio
Top Contributor
105 reviews 105 reviews
72 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Service was spot on. Hallways smelled of smoke, room was decent but in need of deep cleaning, update and a proper height desk chair. The coach in my King Suite was in need of cleaning too. Breakfast was typical. A/C seemed to be struggling and there was no "fan on" option. For the price paid, I feel the value was... More

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Ewing, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I am in Springfield at least twice a month and I always stay at the quality inn and suites, the lady Latoya at the front desk is very nice as well as the rest of the staff, the staff cooked out one night and shared there cook out with me, and being away from home so much, it really was... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

This hotel was perfect. Location was great close to all shopping. The beds were sooo comfortable didn't want to get out of it. The staff was very friendly. Breakfast was typical hotel breakfast. I will be staying there from now on. Pool was very warm. Overall great stay.

Was this review helpful? Yes 1
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, It's always a pleasure to see positive feedback from a guest.My staff and I work diligently to see that each and every guest has a clean, comfortable, stay. Thank you for taking the time to leave a review and for your patronage. We look forward to your next stay! Sincerely, Rodney M. General Manager More

Belleville, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

I just wanted to take a moment of time to express my opinion on this location. In this day and age where everyone wants to complain about business' and they way run or don't run. I have a refreshing outlook for this Quality Inn & Suites. Certainly quality is the right word for describing this hotel. Rod the manger and... More

Was this review helpful? Yes 1
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Mr.Zellerman, Thank You! What an inspirational response! I will share your words of insiration with my staff so as to encourage them and to show them that their efforts are recognized and appreciated.We appreciate your patronage and look forward to seeing you for all of your future stays.Once again, Thanks!We are Quality, working towards superior guest satisfaction, one guest at... More

Senior Contributor
26 reviews 26 reviews
24 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 13, 2014 via mobile

My company set me up here because they have room for truck parking....not really. The semis are supposed to park in the Bakers Square parking lot closest to the hotel. Only issue with that is if there's cars parked there (like there was) you need to park in the main hotel lot and if there's cars parked in it your... More

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West Salem, Illinois
1 review
5 of 5 stars Reviewed April 9, 2014

My mother passed away suddenly last week and we immediately looked for a Choice hotel for accommodations as they are our 'go to' hotel brand. Our reservations were a bit complicated as we were redeeming points for some free night stays as well as paying for 2 extra nights beyond that. Also, our adult daughter would be joining us and... More

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Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, I'm pleased to see that my staff was able to meet all of your needs.I will share your review with them so that they know their efforts are appreciated..Thank you so much for your patronage and we look forward to accommodating you and your family in the futurePlease accept our condolences at your time of loss. Sincerely,... More

Senior Contributor
38 reviews 38 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 6, 2014

Spent a night here in early April, 2014. Since we were using some travel points and the "cost" of a room was the same, we chose a suite. +Roomy +King bed, fold-out sofa, flat screen t.v., fridge, microwave +Bathroom very clean -Not really a minus, but I like hotel rooms where the vanity is separated from the stool and tub/shower.... More

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Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, It is always a pleasure to get positive feedback.The staff and I work diligently to make sure that all of our guests have a favorable stay. I will share your feedback with them as well, so that they are aware their efforts have been noticed.Thanks again for your patronage!We look forward to your next stay. More

Springfield, Illinois
1 review
5 of 5 stars Reviewed February 26, 2014

Great place to stay whether in Springfield for fun or medical appointment. Located off Rt 72, shopping and dining nearby. This hotel offers a discount if you're in town for a medical appointment. Great amenities - microwave, fridge, hair dryer, free wi-fi. New manager, friendly and helpful staff. Nice place to stay.

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed January 17, 2014

Stayed there while working in the area. Nice, clean and rooms were updated and modern. Bathroom was a bit small however. Great location with many places to eat nearby. Rod, the manager, was very helpful and went out of his way to make sure I was happy. I will stay there again.

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Nottingham, United Kingdom
Top Contributor
79 reviews 79 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 22, 2013

Checkin was quick and the man on reception was really friendly and helpful suggesting places to eat locally etc. The room was fine, not perfect, but it was fine for the 1 night... Bathroom was very clean and id stay there again if I was in the area.

Was this review helpful? Yes 1
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Additional Information about Quality Inn & Suites

Address: 3442 Freedom Dr., Springfield, IL 62704-6516 (Formerly Comfort Inn)
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Also Known As:
Comfort Hotel Springfield
Comfort Inn Springfield
Springfield Comfort Inn

24 photos of this hotel

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Dining (3)
Hotel & grounds (6)
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Room/suite (9)
Other (1)


Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Quality Inn & Suites, a Springfield IL Hotel near Abraham Lincoln Presidential Library & Museum.Conveniently located off Interstate 72 in the heart of Springfield's premier shopping and entertainment district, the Quality Inn & Suites® hotel is near the Abraham Lincoln Presidential Library & Museum, Knight's Action Park & Caribbean Water Adventure, White Oaks Mall, University of Illinois at Springfield, Lincoln Home National Historic Site and the Illinois State Fairgrounds.This Springfield, IL hotel is surrounded by a variety of restaurants and entertainment venues, including a comedy club and movie theater. With easy access to downtown, our hotel caters to the needs of both business and vacation travelers. ... more   less 
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