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All 40 Springfield hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   3442 Freedom Dr., Springfield, IL 62704-6516 (Formerly Comfort Inn)
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Quality Inn & Suites
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35%
Ranked #25 of 40 hotels in Springfield
A recent review
5 of 5 stars reviewed 2 days ago
John Z Belleville, Illinois
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65 people have reviewed this hotel

Traveler rating
    15
    7
    20
    14
    9
See reviews for
17
16
6
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Belleville, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

I just wanted to take a moment of time to express my opinion on this location. In this day and age where everyone wants to complain about business' and they way run or don't run. I have a refreshing outlook for this Quality Inn & Suites. Certainly quality is the right word for describing this hotel. Rod the manger and... More

Was this review helpful? Yes
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Mr.Zellerman, Thank You! What an inspirational response! I will share your words of insiration with my staff so as to encourage them and to show them that their efforts are recognized and appreciated.We appreciate your patronage and look forward to seeing you for all of your future stays.Once again, Thanks!We are Quality, working towards superior guest satisfaction, one guest at... More

Senior Contributor
24 reviews 24 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

My company set me up here because they have room for truck parking....not really. The semis are supposed to park in the Bakers Square parking lot closest to the hotel. Only issue with that is if there's cars parked there (like there was) you need to park in the main hotel lot and if there's cars parked in it your... More

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West Salem, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

My mother passed away suddenly last week and we immediately looked for a Choice hotel for accommodations as they are our 'go to' hotel brand. Our reservations were a bit complicated as we were redeeming points for some free night stays as well as paying for 2 extra nights beyond that. Also, our adult daughter would be joining us and... More

Was this review helpful? Yes
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, I'm pleased to see that my staff was able to meet all of your needs.I will share your review with them so that they know their efforts are appreciated..Thank you so much for your patronage and we look forward to accommodating you and your family in the futurePlease accept our condolences at your time of loss. Sincerely,... More

Idaho
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent a night here in early April, 2014. Since we were using some travel points and the "cost" of a room was the same, we chose a suite. +Roomy +King bed, fold-out sofa, flat screen t.v., fridge, microwave +Bathroom very clean -Not really a minus, but I like hotel rooms where the vanity is separated from the stool and tub/shower.... More

Was this review helpful? Yes
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, It is always a pleasure to get positive feedback.The staff and I work diligently to make sure that all of our guests have a favorable stay. I will share your feedback with them as well, so that they are aware their efforts have been noticed.Thanks again for your patronage!We look forward to your next stay. More

Springfield, Illinois
1 review
5 of 5 stars Reviewed February 26, 2014

Great place to stay whether in Springfield for fun or medical appointment. Located off Rt 72, shopping and dining nearby. This hotel offers a discount if you're in town for a medical appointment. Great amenities - microwave, fridge, hair dryer, free wi-fi. New manager, friendly and helpful staff. Nice place to stay.

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed January 17, 2014

Stayed there while working in the area. Nice, clean and rooms were updated and modern. Bathroom was a bit small however. Great location with many places to eat nearby. Rod, the manager, was very helpful and went out of his way to make sure I was happy. I will stay there again.

Was this review helpful? Yes
IL
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 8, 2014

Great desk staff with personality. Given fast check-in & out. The property was clean inside and out fresh look on first floor. No fowl odors. We understood they had a recent remodel. Our room including bathroom was clean, beds comfortable, bed linens smelled freshly laundered. Had been concerned after learning all rooms were pet friendly. The carpet in the room... More

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Nottingham, United Kingdom
Top Contributor
80 reviews 80 reviews
40 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 22, 2013

Checkin was quick and the man on reception was really friendly and helpful suggesting places to eat locally etc. The room was fine, not perfect, but it was fine for the 1 night... Bathroom was very clean and id stay there again if I was in the area.

Was this review helpful? Yes 1
Carterville, Illinois
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 3, 2013

We recently stayed at Quality Inn while visiting Springfield. The hotel offers a good location for visiting local sights...easy access from interstate and easy commute into the city. The king room was large and clean. Although there was no sofa, there is plenty of room for one, otherwise open space. Lighting inside the door is limited with no direct overhead... More

Was this review helpful? Yes 1
YourWorldTraveler123, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Nfca - we appreciate you taking the time to post a review. Our hotel has been renovated and we have an excellent location near the mall and restaurants. Come back soon. Thanks. More

Marathon, WI
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 24, 2013

I had booked the room as non-refundable, then read the reviews. I am so glad that the hotel exceeded the reviews I read before our stay. Our room was clean (room 125) and looked to be remodeled in recent years. The bed was very comfortable Breakfast was good - bisquits/gravey, scrambled eggs, waffels, etc. and was well stocked. The front... More

Was this review helpful? Yes 2
YourWorldTraveler123, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Birman Girl - we appreciate you taking the time to post a review. Yes, the hotel has new management and we are continuously making improvements to the hotel and our entire staff prides on maintaining a clean establishment. We're glad you will back. Look forward to it. Thanks. More

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Additional Information about Quality Inn & Suites

Also Known As:
Comfort Hotel
Comfort Hotel Springfield
Comfort Inn Springfield
Springfield Comfort Inn
Address: 3442 Freedom Dr., Springfield, IL 62704-6516 (Formerly Comfort Inn)
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 40 hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
Official Description (provided by the hotel):
Quality Inn & Suites, a Springfield IL Hotel near Abraham Lincoln Presidential Library & Museum.Conveniently located off Interstate 72 in the heart of Springfield's premier shopping and entertainment district, the Quality Inn & Suites® hotel is near the Abraham Lincoln Presidential Library & Museum, Knight's Action Park & Caribbean Water Adventure, White Oaks Mall, University of Illinois at Springfield, Lincoln Home National Historic Site and the Illinois State Fairgrounds.This Springfield, IL hotel is surrounded by a variety of restaurants and entertainment venues, including a comedy club and movie theater. With easy access to downtown, our hotel caters to the needs of both business and vacation travelers. ... more   less 
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