We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites

Hotel website
Hotel deals
3442 Freedom Dr., Springfield, IL 62704-6516 (Formerly Comfort Inn)
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Quality Inn & Suites
Professional photosView all
Browse nearby
Quality Inn & Suites
Add Photo Write a Review

96 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    26
    19
    24
    17
    10
See reviews for
28
24
7
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (27)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (14)
All months
Dowling
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent two nights at this hotel recently going to and from a convention. The people at the desk were friendly and helpful. The room was clean and the bed comforable. My room had a fridge, microwave and coffee maker--a big plus. Wi-fi worked fine. Breakfast was so-so. I would stay here again.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

We got the King bed with whirlpool suite. It was fantastic. The whirlpool was really clean and super hot water. Wasn't too loud and had a timer. The bed was comfortable. Has a refrigerator which is really nice. The A/C unit was very nice and quiet. The breakfast was very good. Eggs with cheese, Pop-Tarts, several juices, a super quick... More 

Was this review helpful? Yes
PA
Level Contributor
64 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 30, 2015

The room was nice and clean. Went to bed and it reminded me of the old sway back horse you saw on the Three Stooges. We were on a 2 week vacation and this was the worst night's sleep we had of the 15 different motels we stayed at. The bed was uncomfortable and the fitted sheet kept coming off... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 26, 2015

My family (spouse, child, two dogs and myself) stayed here a couple of days to tour Springfield. It's a short drive from downtown where the majority of attractions are and close to a mall where picking up amenities you might need is easy. The room was basic but clean and had standard amenities. But, our dogs got to stay, there... More 

Was this review helpful? Yes 1
Little Rock, Arkansas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 24, 2015

The superior service started at my checkin with Danny, who made sure everything was done correctly. Later in my stay the manager wanted to know how my stay was, and the desk clerk Jenna was very informative and gave good suggestions on places to visit, eat, etc. The indoor pool was sparkling clean, AND had handicap access in and out.... More 

Was this review helpful? Yes 1
Mount Carmel, Illinois
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 19, 2015

The staff was amazing! Very friendly and helpful. Not a plush hotel by any means, but very comfortable and worth the money. The chairs in the room were not very comfortable at all. The bed slept nice, a little too soft for me, but that's a personal choice. Nice pillows, a/c, water pressure. Free wifi was slow so I used... More 

Was this review helpful? Yes
Florissant, Missouri
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed May 18, 2015

The room was good size, warning to all if you if you get a smoking room be prepared they are very pungent. The location was good close to everything but there were several issues with the room. Coffee pot leaked, tiles in bathroom were loose and coming up, desk chair was falling apart, only the top plug worked in any... More 

Was this review helpful? Yes
Illinois
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 16, 2015

This was the hotel that was provided when I was interviewing for a job. It is surprisingly quiet for being near two major roads. It was well appointed, nicely decorated, and the staff was very polite. It is close to Target and many places to eat.

Was this review helpful? Yes
Portland, Oregon
Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed April 26, 2015

We spent two nights here. It was a nice motel. Nothing special, but nice. Clean rooms, adequate towels and other basic amenities. It did have two chairs at a desk, which is a plus for my wife and I each having our own laptop. The breakfast was scrambled eggs and sausage patties, along with the usual stuff. We enjoyed their... More 

Was this review helpful? Yes
Dronfield, United Kingdom
Level Contributor
84 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 25, 2015

This was an excellent hotel with all the facilities we needed. The guy on reception was very helpful and polite. Breakfast choices were very good and the staff really pleasant. The hotel is convenient for restaurants and near to a good shopping area within walking distance. The only bad point was noise from the room above late at night.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Hotel & grounds (1)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Room/suite (8)
Viewed
View from room (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (6)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (20)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Springfield hotels
0.2 mi away
Sleep Inn Springfield
Sleep Inn Springfield
#27 of 40 in Springfield
3.5 of 5 stars 50 reviews
0.0 mi away
Fairfield Inn Springfield
Fairfield Inn Springfield
#17 of 40 in Springfield
4.0 of 5 stars 53 reviews
3.3 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#8 of 40 in Springfield
4.0 of 5 stars 84 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Courtyard Springfield
Courtyard Springfield
#23 of 40 in Springfield
4.0 of 5 stars 85 reviews
5.4 mi away
Microtel Inn & Suites by Wyndham Springfield
4.2 mi away
Baymont Inn & Suites Springfield
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay