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All 40 Springfield hotels

Crowne Plaza Springfield

3.5 of 5 Hotel   |   3000 South Dirksen Parkway, Springfield, IL 62703
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57%
Ranked #24 of 40 Hotels in Springfield
A recent review
4 of 5 stars reviewed 2 weeks ago
kriegers102 Collinsville, Illinois
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207 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Collinsville, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed here for a weekend trip to Springfield. The hotel was nice and my daughter loved the pool that is near the top of the building. There are also balcanies that allow you to see all of Springfield near the pool area. My daughter loved it!

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

Great to read you enjoyed your stay! Thank you for choosing the Crowne Plaza while visiting Springfield. We hope to see you again! More

Michigan
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had some issues with the hotel. I had room issues with things being dirty in our room. They gave me a credit and properly cleaned it the next day. They also told me something about the credit for not having your room serviced and the discount for doing so and the IHG Hotel Reward program that were not correct.... More

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

I apologize for the challenge you experienced with the room as well as any incorrect information provided. I am pleased to read we corrected any issues to your satisfaction and made things right. Thank you for recommending our hotel. More

Quincy, Illinois
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We only stayed one night, but it was great. The room was clean and had a modern decor. The bed was large and comfy and lots of natural light from the large windows.Excellent customer service also! There are close to 10 chain steakhouse, BBQ and seafood restaurants within eyesight of the hotel and a large movie theater nearby.

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Villa Grove, Illinois
Top Contributor
63 reviews 63 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here with friends for the State Fair and it is a very nice and clean hotel. We were greeted by I believe Austin at the counter to check in and he helped us with everything we needed! They took care of getting us a taxi for the fair, like I said everything we needed! Thanks again for a... More

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for a great review! I was happy to share your review with Austin. We appreciate you taking a moment to provide your positive feedback. More

Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 24, 2014

I stayed here for a PEO convention in June, and it was one of the nicer facilities we have used for our yearly event. I thought the rooms were nice with large bathrooms, decent bedding and no room was too far from an elevator. The large banquet hall spaces were nice and the food was actually pretty good- especially considering... More

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Chickamauga, Georgia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 23, 2014

We spent 6 nights at this hotel for the National Coca-Cola Collectors Club convention. First, the pros. VERY nice commons areas. Very nice and helpful staff. Plenty of free parking with easy access to hotel. Wonderful location in Springfield with lots of eateries within walking distance. Large bathrooms. Big 50" flat screen TV's in rooms. Now the cons. The refrigerators... More

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for the great review. We truly appreciate you recommending our hotel. More

Moose Creek, On
Top Contributor
107 reviews 107 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 22, 2014

Stayed at this hotel for 8 nights while attending a convention. Nice two double bed room. The staff was extremely friendly and always ready to help. This hotel has a huge parking lot. This is a smoke free hotel and it is not Pet friendly. They have a program called “Save the Planet” that if you chose not to have... More

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for the detailed review! More

Manitowoc, Wisconsin
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 20, 2014

I was there for The Coca Cola Convention. The hotel was a GREAT place to have the convention. I hope that some time in the future again. It was easily seen from the highway and it easy to get to. There are a lot of resterants near buy.

Was this review helpful? Yes 2
CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for the 5 star review!! More

Chico, California, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
5 of 5 stars Reviewed July 12, 2014

Beautiful hotel. Refrigerators in room. King bed. Two closets. Free wifi if you are a member of IHG. Indoor pool, exercise room, sun deck on the roof. Gift shoppe, full service bar and a pleasant resteraunt. Lots of parking, which is free. You can arrive in your motor home and park it to stay in the hotel.

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for the 5 star review!! More

Barbados
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 30, 2014

This hotel is right next to the highway and is nearby a lot of restaurants. It is very convenient location wise. The room is very high scale and well managed, and the staff at the front desk was polite and helpful. I had a great time staying at this hotel.

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for the 5 star review!! We are pleased to read you enjoyed your stay and appreciate you taking the time to share. More

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Additional Information about Crowne Plaza Springfield

Address: 3000 South Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Springfield 3.5*
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Also Known As:
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza

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