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All 40 Springfield hotels

Crowne Plaza Springfield

3.5 of 5 Hotel   |   3000 South Dirksen Parkway, Springfield, IL 62703
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Ranked #24 of 40 Hotels in Springfield
A recent review
5 of 5 stars reviewed 2 days ago
Candace F Downers Grove, Illinois
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210 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Downers Grove, Illinois
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The front desk staff is very friendly and the room is very comfortable. Room service was very speedy - and the special was incredibly tasty. The view of the smokestacks leaves something to be desired, but I'm here for business/conference. Great accommodations!

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Bethany, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

We had our daughter's wedding reception at the Crowne Plaza in Springfield IL on Sept. 13th. Kellyann Penick and her team did an absolutely amazing job. We had exceptional service from the whole team; it was a worry free night. Several of our guests complimented on how beautiful the venue was and on how fantastic the food was and the... More

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De Soto, Missouri
Top Contributor
223 reviews 223 reviews
40 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed here with our 2 boys on a trip to Springfield. This is a large, conference hotel with a conference registration on the first floor, and a hotel registration on the second floor. It is dark, empty appearing but impressive with marble, dark woodwork and wide open spaces. The registration was sparsely staffed, but the receptionist was very nice... More

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for providing your feedback. I apologize that our suite did not meet your standards, or ours. I will address your review with our Chief Engineer to inspect the items you listed and make the necessary repairs. Thank you for choosing our hotel on your visit to Springfield. As your stay may not have been as enjoyable as we... More

Collinsville, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed September 5, 2014

My daughter and I stayed here for a weekend trip to Springfield. The hotel was nice and my daughter loved the pool that is near the top of the building. There are also balcanies that allow you to see all of Springfield near the pool area. My daughter loved it!

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

Great to read you enjoyed your stay! Thank you for choosing the Crowne Plaza while visiting Springfield. We hope to see you again! More

Michigan
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 1, 2014

I had some issues with the hotel. I had room issues with things being dirty in our room. They gave me a credit and properly cleaned it the next day. They also told me something about the credit for not having your room serviced and the discount for doing so and the IHG Hotel Reward program that were not correct.... More

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

I apologize for the challenge you experienced with the room as well as any incorrect information provided. I am pleased to read we corrected any issues to your satisfaction and made things right. Thank you for recommending our hotel. More

Quincy, Illinois
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 26, 2014

We only stayed one night, but it was great. The room was clean and had a modern decor. The bed was large and comfy and lots of natural light from the large windows.Excellent customer service also! There are close to 10 chain steakhouse, BBQ and seafood restaurants within eyesight of the hotel and a large movie theater nearby.

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Villa Grove, Illinois
Top Contributor
63 reviews 63 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 18, 2014

We stayed here with friends for the State Fair and it is a very nice and clean hotel. We were greeted by I believe Austin at the counter to check in and he helped us with everything we needed! They took care of getting us a taxi for the fair, like I said everything we needed! Thanks again for a... More

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for a great review! I was happy to share your review with Austin. We appreciate you taking a moment to provide your positive feedback. More

Contributor
18 reviews 18 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 24, 2014

I stayed here for a PEO convention in June, and it was one of the nicer facilities we have used for our yearly event. I thought the rooms were nice with large bathrooms, decent bedding and no room was too far from an elevator. The large banquet hall spaces were nice and the food was actually pretty good- especially considering... More

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Chickamauga, Georgia
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 23, 2014

We spent 6 nights at this hotel for the National Coca-Cola Collectors Club convention. First, the pros. VERY nice commons areas. Very nice and helpful staff. Plenty of free parking with easy access to hotel. Wonderful location in Springfield with lots of eateries within walking distance. Large bathrooms. Big 50" flat screen TV's in rooms. Now the cons. The refrigerators... More

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for the great review. We truly appreciate you recommending our hotel. More

Moose Creek, On
Top Contributor
107 reviews 107 reviews
26 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed July 22, 2014

Stayed at this hotel for 8 nights while attending a convention. Nice two double bed room. The staff was extremely friendly and always ready to help. This hotel has a huge parking lot. This is a smoke free hotel and it is not Pet friendly. They have a program called “Save the Planet” that if you chose not to have... More

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CrownePlazaSprfld, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for the detailed review! More

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Additional Information about Crowne Plaza Springfield

Address: 3000 South Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Springfield 3.5*
Number of rooms: 288
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Also Known As:
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza

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