We were travelling on vacation and made a last minute decision to head to Springfield rather then another location. Made a quick stop to a wi-fi spot and booked online at the hotel site. Never had a bad experience with a super 8 before. Unfortunately, we did NOT check tripadvisors because of time and it was a baddddd mistake. Checked... more

Rooms were reserved through a third party. We had five rooms, none that appeared to have been cleaned for awhile. My room had garbage on the floor between the beds, in the drawers, and behind the doors. There was used soap left by the sink and in the shower. Another of the rooms had water still in the sink with... more

We was there to visit some friends who live in Chatam IL., not to far from there, and it was one of the worse hotels we have ever stayed in. The room wasn't too bad til we lifted up one of the beds. One of the box springs had a hole in it. The carpet near the elevator looked like... more

I had to attend a conference in Springfield, IL right after them enduring a hurricane. Most of the hotels were booked online so I started calling around. Unfamiliar with the area, I knew our Super 8 at home was fairly decent, was happy to hear there was a room available. I booked a double queen got 1 full size bed.... more

After check in I went to the room and found it very unacceptable...There was paper and debris under the bed..Second the TV was not working and third where the smoke detector was only wires were hanging out of the wall, No smoke detector!!!! Due to their policy NO REFUNDS I demanded another room....I was given another room ...The next day... more

i've stayed at many super 8's all over the country and this is one of the two worst. we stayed 2 overnights/2 rooms and our keycard didn't work 4 times!/2 times in the other room. the 1st time was at checkin, the second time was the 1st morning. i took the card out to the desk and the manager told... more

Better off sleeping in car! Bathroom not clean (didn't even replace soap), no shampoo at the hotel, lamps unplugged/broken, no clock in room, unhelpful staff, front desk staff gave incorrect directions to room, everything you don't want in a hotel. Sheesh. more