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Super 8 Springfield East

2.0 of 5
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1330 South Dirksen Parkway, Springfield, IL 62703
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Super 8 Springfield East
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Ranked #29 of 40 Hotels in Springfield
A recent review
4 of 5 stars reviewed 2 days ago
Joe O Clarinda, Iowa
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182 reviews from our community

Traveler rating
    21
    52
    52
    30
    27
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55
50
17
47
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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  • All months
    (182)
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Mount Carmel, Illinois
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Water running down shower wall from room upstairs? Has been going on for some time as paint was cracked and peeling and mildew was starting to form. A clean and well functioning bathroom is the most important thing next to clean bed linens. There was no computer available for guest use outside of the rooms, and ATM machine did not... More 

Review collected in partnership with Super 8

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Seemed to be under new management. Could be wrong, but the man who checked us in didn't appear to be comfortable with it all. Seems to be owned by a family. They are not friendly. Simple smiles, "Hello", "Enjoy your stay" or "Thank you" along with actual eye contact like they care is so easy! They should try it. The... More 

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Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 2 weeks ago

I like the way we wewe treated grate rooms very conferble but I got 4 spiider bites on both arms and 3 bites on my face on rightside I told the magener about the issues he showed me where the prroperty had been sprayed but they didnt do a good job at all. Other thin that it was a good... More 

Review collected in partnership with Super 8

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Flora, Illinois
Top Contributor
119 reviews 119 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were looking for somewhere affordable and quick when I booked the room. I didn't pay attention on line when I booked and when I checked in found out the only way to get a double bed is in a smoking room. The entire facility was in need of being closed and repairs made. The paint along the walls looked... More 

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Rashmin P, Manager at Super 8 Springfield East, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel online. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain. Your comments are being shared... More 

Springfield
2 reviews
3 of 5 stars Reviewed March 4, 2015 via mobile

The stay was fine but my card was charged for an extra day. This was the second time it happened. They refunded my money but beware!!!! It seems like this maybe a standard practice and if you don't check you account often hooky too could have been taken for extra money without your knowledge

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Rashmin P, Manager at Super 8 Springfield East, responded to this review

Thanks for taking time out to review our property. About Credit card charges, it is not our intention to double charge any of our customer. That happens by mistake by our system. We would never double charge any customer on purpose. We apologize for for what happened with you thought. More 

chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 1, 2015

Room 403 Woke up at 5am to find bed bugs crawling on my bed. Immediately left the hotel and slept in my car the rest of the night. When I checked out and told what I believe was the owner about the bed bugs all he said was thank you for your feedback twice and was rushing to check me... More 

Was this review helpful? Yes
Rashmin P, Manager at Super 8 Springfield East, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel online. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain. Your comments are being shared... More 

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