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Super 8 Springfield East

2.0 of 5
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1330 South Dirksen Parkway, Springfield, IL 62703
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Super 8 Springfield East
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Ranked #29 of 40 Hotels in Springfield
A recent review
3 of 5 stars reviewed 2 days ago
Jane0266 Chicago, Illinois
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202 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • All months
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Chicago, Illinois
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We needed a room at the last minute and most Springfield hotels would not answer their phones. Those who did were booked solid. This Super 8 was nothing fancy and a bit worn, but the sheets and bathroom were clean. They also give a discount for seniors. Can't complain!

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Madison, Wisconsin
1 review
4 of 5 stars Reviewed 1 week ago

I can't criticize the motel, but access from the street is not the same as the address given, it's on a parallel street a block away. The room was clean and comfortable. The in-room coffee pot had to be moved to a different location so it could be plugged in to an outlet.

Review collected in partnership with Super 8

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Rashmin P, Front Office Manager at Super 8 Springfield East, responded to this review

Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you... More 

Reedsburg, Wisconsin
1 review
1 of 5 stars Reviewed 1 week ago

I stayed in the Super 8 Springfield Illinois. It was disgusting. The outside doors where suppose to be locked, they where not. When we walked in the room there was blood, buggers and other things on the wall. One of the beds had holes in the comforter and stains on the sheets. Pillows where small and flat as a pancake.... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Rashmin P, Front Office Manager at Super 8 Springfield East, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel online. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain. Your comments are being shared... More 

Springfield, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

Very basic presentation for this hotel on Springfield's East Side. No frills approach, but gets the job done.

Review collected in partnership with Super 8

Was this review helpful? Yes
Rashmin P, Front Office Manager at Super 8 Springfield East, responded to this review

Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you... More 

Covington
1 review
2 of 5 stars Reviewed 2 weeks ago

The bed was poorly made, TV stations didn't come in except for a very few, no coffee- had to ask- one drinking cup only, all in all, probably the worst place I ever stayed. Should have read the reviews before stopping. Too tired to move on but left as soon as possible in th a. m. Do NOT recommend!!!

Review collected in partnership with Super 8

Was this review helpful? Yes
Rashmin P, Front Office Manager at Super 8 Springfield East, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel online. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain. Your comments are being shared... More 

Oregon IL
1 review
4 of 5 stars Reviewed 3 weeks ago

HALF the price of perfectly comparable lesser-equipped name brand hotels closer to the central Crown Plaza area, and less than a mile away. Stay here and save a ton of money you would have paid for nothing more.

Review collected in partnership with Super 8

Was this review helpful? Yes
Rashmin P, Front Office Manager at Super 8 Springfield East, responded to this review

Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you... More 

Princeton, New Jersey
Level Contributor
189 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We lucked out pulling off the highway and getting a room here. Quiet and clean with a professional, friendly staff. The room was clean, the bed comfortable, and no cigarette smell. Breakfast was good with friendly folks to chat with.

Was this review helpful? Yes
Rashmin P, Front Office Manager at Super 8 Springfield East, responded to this review

Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you... More 

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