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Super 8 Springfield East

2.0 of 5
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1330 South Dirksen Parkway, Springfield, IL 62703
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Super 8 Springfield East
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Ranked #29 of 40 Hotels in Springfield
A recent review
3 of 5 stars reviewed 4 days ago
Deacon S
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176 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Flora, Illinois
Top Contributor
119 reviews 119 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We were looking for somewhere affordable and quick when I booked the room. I didn't pay attention on line when I booked and when I checked in found out the only way to get a double bed is in a smoking room. The entire facility was in need of being closed and repairs made. The paint along the walls looked... More 

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Springfield
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The stay was fine but my card was charged for an extra day. This was the second time it happened. They refunded my money but beware!!!! It seems like this maybe a standard practice and if you don't check you account often hooky too could have been taken for extra money without your knowledge

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Rashmin P, Manager at Super 8 Springfield East, responded to this review

Thanks for taking time out to review our property. About Credit card charges, it is not our intention to double charge any of our customer. That happens by mistake by our system. We would never double charge any customer on purpose. We apologize for for what happened with you thought. More 

chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Room 403 Woke up at 5am to find bed bugs crawling on my bed. Immediately left the hotel and slept in my car the rest of the night. When I checked out and told what I believe was the owner about the bed bugs all he said was thank you for your feedback twice and was rushing to check me... More 

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Rashmin P, Manager at Super 8 Springfield East, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel online. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain. Your comments are being shared... More 

Mattoon, Illinois
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 8, 2015

We were in town for a concert on the northeast side of town. This hotel was a $9 cab ride (Lincoln Cab) to the venue. It provided a nice sized room with a small refrigerator and microwave. The free wi-fi was nice and the bed was very comfortable. Overall a nice surprise for the price.

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Rashmin P, Manager at Super 8 Springfield East, responded to this review

Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you... More 

Peru, Illinois, United States
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 29, 2015

The hotel is a good budget choice. I appreciate the free wireless internet. The breakfast area has been expanded and freshened since I was here last.

Review collected in partnership with Super 8

Was this review helpful? Yes
Rashmin P, Manager at Super 8 Springfield East, responded to this review

Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you... More 

1 review
1 of 5 stars Reviewed January 9, 2015

We were driving to a military installiton and ran into a snow storm. We called the 800 number to reserve room. We requested a smoking room because it is cold outside. When we got here I came in the office and the and there was a sign on the counter. No one there. You had to call them down. The... More 

Was this review helpful? Yes
Rashmin P, Manager at Super 8 Springfield East, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel online. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain. Your comments are being shared... More 

Rockford, Illinois
1 review
4 of 5 stars Reviewed January 6, 2015

We were only there overnite, but the stay was pleasant. The room had a refrigerator and a microwave. It is located only 10 minutes from downtown.

Review collected in partnership with Super 8

Was this review helpful? Yes
Rashmin P, Manager at Super 8 Springfield East, responded to this review

Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you... More 

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