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Super 8 Springfield East

2.0 of 5
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1330 South Dirksen Parkway, Springfield, IL 62703
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1 room 1 adult
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Super 8 Springfield East
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238 Reviews from our TripAdvisor Community

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Tulsa, Oklahoma
1 review
1 of 5 stars Reviewed 2 weeks ago

Room had bugs, motel cut off breakfast to soon, had somebody else's sock on the floor besides paper on floor, Urine smell was over the top. Place sucks.

Review collected in partnership with Super 8

Helpful?
Thank jamesbX1663SN
Rashmin P, Front Office Manager at Super 8 Springfield East, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel online. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain. Your comments are being shared... More 

Vincennes
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

well don't know which horror story to tell first..i had a room on the top floor and traffic noise was really loud, even with curtains closed, also my room just felt dirty, the first night I didn't see any, but the second night I saw a lot of them...roaches.. I was watching TV and they were running back and forth... More 

Helpful?
Thank mrdr1961
Owensboro, Kentucky
Level Contributor
93 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I booked this hotel knowing that I would not be here much except to sleep at night but I should have paid more money to have a better room at a higher-end hotel. I knew I wasn't going to be receiving anything up-to-par with a Hilton but I figured that it wouldn't be that big of a deal. Well, it... More 

Helpful?
Thank Aleisha J
Rashmin P, Front Office Manager at Super 8 Springfield East, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel online. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain.There was a damage in few... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 14, 2015

The room was nice and clean but in the morning their was a very strange smell in the hall and elevator. Told the person in charge. The breakfast was basic but had waffles maker. If you just needed a place to sleep it was fine

Helpful?
Thank Paul D
Appleton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 3, 2015

I don't have high expectations when I stay at a Super 8, would not have booked this place myself. However, we wound up in Springfield because of a family emergency and another member of the family had already booked here. I was Super surprised! Very clean, very nicely appointed, really wonderful staff. Rooms were quiet, had better wifi than most... More 

Helpful?
Thank 2mutsch
Rashmin P, Manager at Super 8 Springfield East, responded to this review

Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Super 8 we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank you... More 

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