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Hilton Springfield

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700 East Adams, Springfield, IL 62701-1601
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Breakfast buffet
(9)
Great location
(4)
Lincoln sites
(3)
Hilton Springfield
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Hilton Springfield
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587 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Downers Grove, Illinois
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel several times over the past few years and have always been very happy with the service. The front desk staff is friendly and helpful. The rooms are always clean. The construction can lead to some transmission of noise from the hall or other rooms, but it's not out of the ordinary for a hotel.... More 

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JWaide, General Manager at Hilton Springfield, responded to this review

Hi Candace - thank you for sharing your feedback with us and we're glad to hear you've enjoyed multiple satisfactory stays with us. It's true our building, like all high rise structures, can be prone to a bit of swaying and creaking during periods of high winds - and we do try to advise people when they check-in if we... More 

Darien, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Hotel is a high tower and sways and creaks in windy and rainy weather. Staff is not friendly and ignores requests for a wake-up call. As a Hilton Diamond member I was not given the usual perks nor reminded of when breakfast is served. In general the staff did not seem anxious to please the customer.

Review collected in partnership with Hilton Hotels & Resorts

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JWaide, General Manager at Hilton Springfield, responded to this review

Dear Roberta - we are so sorry to read of your less than satisfactory stay recently and sincerely appreciate that you took the time to let us know. It's because of guests like yourself that we are able to constantly re-evaluate our policies and procedures with an eye towards making things better for the next guest. Please rest assured that... More 

Elburn, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here for an educational family trip for our daughter. The hotel is nice and great for families. Parking garage is easily accessible. They need to upgrade their pool, but the kids enjoyed it so that is all that matters.

Review collected in partnership with Hilton Hotels & Resorts

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JWaide, General Manager at Hilton Springfield, responded to this review

Kathryn - we appreciate the time you took to offer your feedback and are glad to hear you enjoyed the trip to Springfield and the hotel. It is true that we have rather small pool for a hotel our size....it's something that we've dealt with for 40 years. However, the kids do seem to enjoy it despite that fact and... More 

Iowa
Top Contributor
64 reviews 64 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there with my sister for Lincoln Presidential Half Marathon. The Expo was at the hotel so it was the perfect location. The breakfast buffet was very nice and free for Hilton Honors Members. The staff are very friendly!! The only complaint I have is that the room we were in shared a wall with elevator shaft. Our beds... More 

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JWaide, General Manager at Hilton Springfield, responded to this review

Dear Iowa - glad you enjoyed your stay and thanks for taking the time to tell us so. Sorry about the elevator noise. When you come back next year to run, just tell them at the desk to make sure your room doesn't share a wall with the elevator shaft. They know which rooms those are, the little devils, and... More 

chicago, illinois
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for two nights. The room was very nice. Very clean, too. The room is pie shaped/ a little larger than the usual so that was nice. Bathroom a little small but nicely appointed and comfortable. The only reason to say very good and not excellent is that the walls are a little thin. I could hear the... More 

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JWaide, General Manager at Hilton Springfield, responded to this review

Dsir - thank you for taking the time to offer your very thoughtful, well-spoken feedback regarding your recent time with us. We're glad to hear you enjoyed your stay and thanks for the recommendation regarding the breakfast buffet on Easter; that's actually a very, very good idea and we will definitely incorporate that next year. Hope to see you again... More 

Marion, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

If you like to be dribbled on by a rain shower head this hotel is great. Personally, it's not for me. Also could not turn off the bathroom fan. Was I missing something? Staff was wonderful and bedding was fine.

Review collected in partnership with Hilton Hotels & Resorts

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JWaide, General Manager at Hilton Springfield, responded to this review

Laloni - I think you and I must be the only people left in the world who don't get excited about "rain shower" shower heads! I don't get it either. Anyway, that being said, we do have some rooms that still feature the good old fashioned, knock-you-off-your-feet shower heads and the next time you are back you should definitely request... More 

Columbus, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was first rate. The restaurant had great food and service, clean, helpful staff. And, for us, it was centrally located and within walking distance to nearly all the attractions we wanted to see. The hotel room price was very reasonable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JWaide, General Manager at Hilton Springfield, responded to this review

Thanks, Leo G. - we appreciate the positive remarks and are glad to hear that we ticked all the boxes for you and yours this time. We hope you'll consider us again if your travels ever take you this way. BTW - Columbus, OH: beautiful city. One of the Midwest's best kept secrets! Thanks again. More 

Riverisde, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is within walking distance of lots of great things to do. The staff is friendly. The rooms were very clean. The hall was not noisey at night. The pool was nice, but nothing spectacular. We thought it was a great place to stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JWaide, General Manager at Hilton Springfield, responded to this review

Kim - we're glad to hear you enjoyed your stay and appreciative of the time you took to offer your feedback. In terms of being centrally located for all of the Lincoln sites, we really can't be beat. Thank you again for the kind words. Please come back and visit us again soon! More 

Akron, Ohio
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped for 1 night, 4 people in 2-queen beds; view was cool; bed just ok. Lobby well done. Surprised it was tallest building in city. Staff were nice; ate in bar restaurant & food was surprisingly good. Easy parking in garage. Rooms are odd shaped since building is circular

Was this review helpful? Yes 1
JWaide, General Manager at Hilton Springfield, responded to this review

Thanks, Liz.....we'll take "cool" and call it a win! Thanks for offering your feedback and the recognition of our fine staff. Hope to see you back in the future! More 

Hampshire, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was fairly clean, the bed was okay. The pool was small and not to deep, it said 5 foot on the wall but it kind was like around 4. It's down town so it's close to the all of the museums. I will not stay again.

Was this review helpful? Yes
JWaide, General Manager at Hilton Springfield, responded to this review

Brian - thank you for taking the time to offer your feedback. We're sorry for any disappointment you may have felt in regards to the hotel's specific amenities or appointments. While we are fairly confident our pool is, in fact, 5' at it's deepest point, we absolutely aware that it's quite small and not really suitable for pool parties. We... More 

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