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Hilton Springfield

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700 East Adams, Springfield, IL 62701-1601
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Best prices for: 1 room 1 guest
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Hilton Springfield
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Hilton Springfield
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605 reviews from our community

Traveler rating
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    128
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Illinois
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've stayed here quite often for business and it's always pleasant. Only had one bad experience out of many stays and when I did the staff did everything to move us and make it better. Clean, friendly, and a central downtown Springfield location.

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JWaide, General Manager at Hilton Springfield, responded to this review

Thank you, TripsAbroad, for taking the time to offer your feedback. Glad to hear that we generally tick all the boxes for you, but it makes me feel even better to hear that on the odd time we do not, that we make the effort to make it better. Thanks for your patronage! More 

Park Forest, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stay at this hotel regularly for conferences and it has always been wonderful. This time I was on my own and it was just as great. The room had a beautiful view of the capitol and the service was outstanding.

Review collected in partnership with Hilton Hotels & Resorts

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JWaide, Owner at Hilton Springfield, responded to this review

Leanne: thank you for the kind words. We sincerely appreciate that you took the time to offer them and are especially grateful for your loyalty. We know you have plenty of choices in Springfield and we're glad that we are yours. See you soon! More 

Senior Contributor
46 reviews 46 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night while on a route 66 tour all the facilities were excellent we had a pleasant meal in the restaurant in the evening didn't try the buffet breakfast as we left early in the morning but the integral Starbucks provided a start to the day I would stay here again

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JWaide, General Manager at Hilton Springfield, responded to this review

Volpetervo - We're glad to hear you enjoyed your stay. Our proximity to Rt. 66 and it's area attractions make us a great choice. Downtown Springfield hosts a fantastic Rt. 66 car show each late September that is one of the best in the nation if you're ever looking for a reason to return. Thank you again for the feedback. More 

Springfield, Illinois
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed on the 26th floor for our 1 year wedding anniversary. What a beautiful view we had of Springfield! The room was very roomy and well appointed. Breakfast was excellent as was the service. Though we live in Springfield, it was my wife's dream to stay in the highest building in the city. We have finally done that and... More 

Review collected in partnership with Hilton Hotels & Resorts

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JWaide, General Manager at Hilton Springfield, responded to this review

Hi Mark - Glad we were able to make your wife's dream come true. Happy Anniversary from all of us a the Hilton Springfield and we hope you make an annual celebration with us a tradition. In considering next year, make sure you inquire about our Romance Package if you hadn't already. Thanks again for taking the time to offer... More 

Champaign, IL
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Comfy bed on high floor made our stay very enjoyable! The Old Capital Art Show was in town and we lived strolling the shops and artist tents. They were having a conference in the hotel but it was very quiet. Sad they had rented out the restraint but thankful we had choices within walking distance

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JWaide, General Manager at Hilton Springfield, responded to this review

Wyatt - thanks for taking the time to offer your feedback. We're glad you enjoyed the hotel and the Old State Capitol. Sorry our restaurant was closed when you were here. Hopefully you'll join us again when it's opened. Thanks again. More 

Western Springs, United States
1 review
3 of 5 stars Reviewed 1 week ago

Booked on line per group rate/meeting. Didn't receive half the confirmation numbers; had to make two extra phone calls to obtain; those we did have, the hotel did not have when we arrived. The hotel itself is very nice and a great location.

Review collected in partnership with Hilton Hotels & Resorts

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JWaide, General Manager at Hilton Springfield, responded to this review

Dear Emily - We're so sorry to hear of your difficulties in making group arrangements through Hilton Central Reservations. Please be assured that we did receive your more detailed accounting of your experience courtesy of the internal survey you filled out and we will follow up on that with the appropriate department. On a happier note, we are gratified that... More 

Geneva, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel has an awesome view of the Capitol! The hotel was quiet and the bed was very comfortable, I got a very good night's sleep. The staff was great, the room was perfect and I will choose this property again when I have to visit Springfield.

Review collected in partnership with Hilton Hotels & Resorts

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JWaide, General Manager at Hilton Springfield, responded to this review

Thank you, Terri. We are glad to hear that we seemed to check all the boxes for you and hope this is the first of many visits. We appreciate you taking the time to offer your feedback. More 

Palatine, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

Everything was great at hotel, nice and clean, and quiet. Quick check in, and out. Easy peasy, which is what we needed. Great prices, nice dining options. The bed and pillows were great, and I am a picky person when it comes to my sleep amenities. Plenty of things to see nearby within walking distance.

Review collected in partnership with Hilton Hotels & Resorts

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JWaide, General Manager at Hilton Springfield, responded to this review

Hi Dinah - Very kind of you to take the time to let us know how much you enjoyed your stay with us. We do try to make it as hassle-free as we possibly can, and appreciate you noting that. Come back and see us again soon! More 

Chicago, Illinois
Top Contributor
51 reviews 51 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I usually stay here a couple of times a year. I try to be fair in my evaluations. I want to state the bad as well as the good. My last stay was forgettable, but I still decided to come back to this hotel in April. I was thinking of staying at the Doubletree, but I am glad I chose... More 

Was this review helpful? Yes 1
JWaide, General Manager at Hilton Springfield, responded to this review

David - Sorry about the problem with your lock, but I'm glad to hear our Front Office Manager (who, you are correct, is quite the smooth one..) decided to "Make it Right" for you and that you ended up enjoying your stay more than your previous one. We realize you have choices in Springfield and we appreciate your continuing to... More 

Bolingbrook, IL, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The housekeeping woman was SO NICE- above and beyond all expectations. The rooms were clean. The front desk lady that checked me in, however, was not. When I asked her if the policy of not giving points to an HHonors member when they are on business was a new policy, she looked as if I was ignorant and said that,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JWaide, General Manager at Hilton Springfield, responded to this review

Dear Tiffany - thank you for recognizing the room attendant that took care of you while you were here. It's amazing the difference a simple smiling face can make in a person's day, isn't it? I'm sorry to hear there seems to be some sort of confusion regarding what kind of stays qualify for Hilton HHonors points and I apologize... More 

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