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Hilton Garden Inn Springfield

Certificate of Excellence
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3100 South Dirksen Parkway, Springfield, IL 62703
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Hilton Garden Inn Springfield
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423 Reviews from our TripAdvisor Community

Traveler rating
    229
    112
    50
    18
    14
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132
95
23
127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Champaign, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

My son's travel baseball team has used this hotel for 2 summers. It is a very nice hotel, in a great location. The rooms are very nice and the lobby is beautiful for a smaller hotel. We would definitely stay there again!

Review collected in partnership with Hilton Garden Inn

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Florissant, MO
Top Contributor
162 reviews 162 reviews
47 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed here twice when doing business in Springfield. I usually stay at the Hampton Inn, right across the street, but chose to stay here when availability was a problem at the Hampton Inn. The hotel is beautifully furnished and the housekeeping was excellent. Breakfast is delightful. The staff is welcoming and friendly, except for the clerk who checked... More 

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Madison, Wisconsin, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel décor seemed a bit dated but everything was immaculate and well maintained. The staff was very friendly and helpful. This was a sleep stop on a long road trip and I was not disappointed. The room and amenities were great; the location was convenient and quiet.

Review collected in partnership with Hilton Garden Inn

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Saint Louis, Missouri
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stay here about 12 times a year. Most of the staff knows us really well. Everyone is very friendly. Surroundings are comfortable and close to fine dining . Close to Lake Springfield, good place to relax or fish and boat. Can't go wrong here !

Review collected in partnership with Hilton Garden Inn

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CO, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Adequate facility, poor exercise facility and fitness club not convenient. The receptionist did not offer any orientation. Overall an adequate facility. Making this a 200 word minimum is inconvenient and makes me want to avoid any further participation in these surveys.

Review collected in partnership with Hilton Garden Inn

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Every time I come into Springfield, I stay at this hotel. The entire staff is very friendly and helpful from the moment you walk in. The food off the menu is also very tasty, one of the few hotels on this end of town with a restaurant inside. I will always continue to recommend this location to friends coming in... More 

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Springfield, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As professional travelers we tend to be very critical of hotel accommodations and staff... I must admit that it was nice to stay at a property with staff that recognized and provided for the needs of us road warriors. Ebony and Kristen were two examples of outstanding staff that made our stay very pleasant. The breakfast was way above average... More 

Was this review helpful? Yes 1
HGISpringfieldIL, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to let us know how great your stay was with us. I will be sure to let Ebony and Kristen know how they made your stay a wonderful. They will greatly appreciate the wonderful feedback and the chef for how great the breakfast is. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff at the Hilton Garden Inn-Springfield is wonderful! The rooms are clean with comfy beds, food is tasty and reasonably priced, and the pool is clear. We will never stray, as long as there is a Hilton Garden Inn.

Was this review helpful? Yes 1
HGISpringfieldIL, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

On behalf od the staff I would like to thank you for filling out a great review. Thank you for letting us know how amazing your stay was with us. We take pride in delivering great customer service, and appreciate when guest let us know we have achieved that. Have a wonderful weekend and we hope to you again in... More 

Ballwin, Missouri
Top Contributor
171 reviews 171 reviews
51 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Features a bright, airy lobby and restaurant area for an evening glass of wine or morning coffee. Check in was quick and easy. The sleeping room was large and featured a comfortable bed and ample desk to complete some work. My room was quiet as I chose one on the opposite end building from the interstate. If you have a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Carmel, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This HGI is a great place to stay. Quiet and Friendly. We felt welcomed every time we returned. The breakfast was excellent. An overall great experience. We will stay at this HGI next time and I will look at HGIs more often when I book travel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGISpringfieldIL, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

We are very appreciative of your kind remarks about the quality of your stay. The employees and staff are committed to exceeding all of our Guests’ expectations and are always very pleased when a Guest lets us know we have accomplished that. Thank you for the great review and hope to see you in the future. Have a great weekend! More 

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