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All 40 Springfield hotels

Hilton Garden Inn Springfield

3.0 of 5 Hotel   |   3100 South Dirksen Parkway, Springfield, IL 62703
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81%
Ranked #10 of 40 hotels in Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Carl L Nolensville, United States
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312 people have reviewed this hotel

Traveler rating
    164
    87
    39
    14
    8
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102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Nolensville, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel was clean and comfortable. Very close to most of the historic attractions. The breakfast buffet was excellent and it was nice that the hotel offered bar service as well. The hotel was located right off the interstate and was within a few miles of most of the historic sites downtown.

Review collected in partnership with Hilton Garden Inn

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Spring Hill, United States
1 review
4 of 5 stars Reviewed yesterday NEW

A great, clean and comfortable hotel. The staff was very welcoming and the overall feel was the same throughout the hotel. Parking was very convenient and the area of town was very accessible. The bar area and dining area seemed very clean and sufficient although I opted to visit other local establishments for meals and such. I would definitely recommend... More

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St. Charles, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

As a dedicated Hilton customer, I was very disappointed by the facilities, staff attitude, and overall treatment at this location. I booked 2 rooms for 3 days. I had to switch rooms twice during my stay there because of problems with climate control and bathroom malfunctions. The staff members were walking the halls cursing while talking with each other on... More

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Washington DC, District of Columbia
Top Contributor
52 reviews 52 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We again got here very late, but the reception was very welcoming, and the room was as usual very well-appointed and clean. We decided to go for the "bed and breakfast" special, which was an excellent decision, because the breakfast at this Hilton Garden Inn, in any case, was really exceptionally good: excellent cooked breakfast, lovely ripe fruit, even the... More

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HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review

Thank you for your feedback on your recent stay with us. We are pleased to hear that you enjoyed your stay. We pride ourselves in providing excellent service to each of our guests. We would like to extend a warm thank you and invite you to stay with us again if you are in the area. Thank you for choosing... More

Weeki Wachee, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel, very clean, staff very friendly and helpful, however you get one day of complimentary internet service, if you have an internet device and your children or spouse has an internet device you will have to pay extra to connect the devices to the internet.

Review collected in partnership with Hilton Garden Inn

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HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review

Thanks for your feedback on your recent stay with us. We do apologize for the confusion with the internet connection. When connecting, you use your last name and room number to connect to the internet using the "complimentary internet access" option. If you connect using the high speed internet option, there is a fee for faster service. We hope that... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Front desk was very friendly and helpful. Quick check-in. Room was very clean. Bed was a bit firm for my taste and it squeaked a lot. Staff took care of it immediately however. Bar was ok typical selection of drinks.

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HGISpringfieldIL, Other at Hilton Garden Inn Springfield, responded to this review

Dear Matt S, Thank you for taking the time to review our hotel. We know with busy lives and schedules that every minute counts so thank you again for giving some of yours to us. Everyone at the Hotel takes great pride in making sure all our guests’ experiences are memorable and if there are problems, from little to big... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The booking agent, Missy, was a tremendous help in booking a block of rooms for the gathering of family for a funeral. The facility is easily accessible to major interstates; there is some highway noise. Excellent breakfast food available. Staff is very accommodating and personable.

Review collected in partnership with Hilton Garden Inn

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HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to give us feedback on your recent stay with us. We hate that you were in town for the reason you were, but we are glad that you allowed us to give you and your family great service. We take pride in providing exemplary service to our guests. We hope that you will come... More

1 review
1 of 5 stars Reviewed 1 week ago

I was very unhappy with the way I was treated at the Hotel. The room I was checked into was not cleaned and the staff seemed like they didn't care. The manager really did care either. I would not recommend staying at this place unless you enjoy getting ripped off.

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HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I am so sorry you found your guest room unacceptable. Our housekeepers work very hard to keep our guest rooms clean and an unacceptable guest room is not the standard at our hotel. My sincerest apologies. I hope you consider staying with us again. We’d love to have you as our guest the next time you are in Springfield. Thank... More

Nice, France
Top Contributor
83 reviews 83 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights here although we had only planned to stay one, because we enjoyed the State Fair so much- staff at this hotel were super pleasant all round- and the room was very comfortable and breakfast a decent spread. I would recommend staying here if visiting Springfield.

Review collected in partnership with Hilton Garden Inn

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HGISpringfieldIL, Other at Hilton Garden Inn Springfield, responded to this review

Everyone at the Hilton Garden Inn is glad you had so much fun at the State Fair. We strive everyday to make sure that all our guest consider us the first place they think of. We hope that the next time you’re in Springfield; you’ll make us your number one destination. More

Singapore, Singapore
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

As we approach Springfield Illinois, we saw smoke coming out of some huge chimneys. We were surprised to find out that our hotel is located across it. Fortunately the wind was viewing the smoke away. Hilton Garden Inn is a pleasant place to stay. We had a 2 nights stay. Our was convenient to the places of interest like The... More

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HGISpringfieldIL, Other at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to give us such a kind review. The staff take great care in making sure our guest have all of their needs meet. Springfield, IL is a great place with a lot of history to discover and the convenience of the Hotel location makes exploring Springfield easy. We hope the next time you want... More

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Additional Information about Hilton Garden Inn Springfield

Address: 3100 South Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn

33 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#7 Business Hotel in Springfield #7 Family Hotel in Springfield #9 Romantic Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important... YOU! ... more   less 
Number of rooms
117

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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