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All 40 Springfield hotels

Hilton Garden Inn Springfield

3.0 of 5 Hotel   |   3100 South Dirksen Parkway, Springfield, IL 62703
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80%
Ranked #9 of 40 hotels in Springfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
seth_td
  • Overview
  • Reviews (297)
  • Photos (33)
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  • Room tips (34)
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297 people have reviewed this hotel

Traveler rating
    160
    79
    37
    14
    7
See reviews for
96
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86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • German first
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  • Any
English first
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

I thought this was a great hotel. Staff was very friendly and very accommodating. The rooms were nice for the most part. The entranceways very attractive and very inviting very nice overall. I just feel that they should offer more perks like free breakfast. I think that would've given it a five stars in my opinion.

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Springfield IL, United States
1 review
4 of 5 stars Reviewed yesterday NEW

This property is located off Interstate 55 in a hotel/restaurant area about 4 miles from downtown Springfield. The hotel was clean, rooms are soundproofed, bedding is of good quality. I can recommend this hotel if you have a car.

Review collected in partnership with Hilton Garden Inn

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We moved away from Spfd a few years ago, and we now use the Garden Inn as our home-away-from home when we visit, so the kids can host a play date with their local friends. They like the pool and snack area. I like the comfortable bed and having a frig. We all like the breakfast buffet. We tried several... More

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Cottage Grove, Wisconsin
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a nice clean hotel located in a good spot near the interstate and close to restaurants. Only minor complaints are that I asked for a visitor guide to the area and they did not have any. I did not see any cookies out in the evenings as they claim to have. I was also disappointed that they charge... More

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Glen Ellyn, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

Tiara and housekeeping were very helpful when I lost my phone recharger - especially Tiara.. All of the staff were very hardworking and polite. The rooms were spotless and had modern furniture. The office accessories were great. I would definitely come back to this lovely hotel!

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HGISpringfieldIL, Other at Hilton Garden Inn Springfield, responded to this review

Thank you for your kind words about our front desk staff and housekeeping. We’ll make sure to pass your kind words on to them. All of our staff takes great pride in providing a wonderful experience for all of our guests. We hope that you come visit us soon so we can impress you all over again. More

Rockford, IL
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

Nice lobby, friendly staff - it's a Hilton, there's the two star rating. Loud wedding party, music was so loud the bass vibrated the windows in our room. Loud people partying in the smokers garden until after midnight. Called the front desk and was told they'll be done in a "few". Hot tub has no jets, what's up with that?!... More

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HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re sorry you experienced some noise issues during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay or special events. Guest feedback is incredibly important to us and we... More

Noblesville, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was immaculate, the room was very nice and the bed was comfortable with plenty of pillows and high-end bedding. The staff were very friendly and helpful and the breakfast buffet far exceeded any other I have experienced. Best sausage gravy I have had in any restaurant.

Review collected in partnership with Hilton Garden Inn

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HGISpringfieldIL, Other at Hilton Garden Inn Springfield, responded to this review

Mark C, Thank you for taking the time to comment on your recent stay at our hotel. We are very glad that you enjoyed your stay with us and found the hotel up to your high standards. I have to admit that I am very partial to the sausage gravy myself; anytime I have breakfast here (which is very often)... More

Ceresco, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I loved the place, but when you pay this much for a room, I would think the breakfast would be complimentary. Also, they were out of top shelf after dinner liqueurs. Other than that, it was quiet, clean and everything else you would expect

Review collected in partnership with Hilton Garden Inn

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HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review

Thank you for your feedback. Unfortunately, we do not have a complimentary breakfast. We have a full service restaurant where you can order eggs to order, omelettes, french toast, pancakes and many other items that are not part of a complimentary breakfast. We do have a bed and breakfast package that includes breakfast. You wouldn't be disappointed with the breakfast... More

Minneapolis, Minnesota, USA
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were in town to visit the Lincoln Presidential Museum and other historic sites. The hotel is right off I-55 and convenient to the sites we wished to visit. Our room was clean and comfortable, and we heard little traffic noise. The Keurig coffeemaker was a nice plus, as was the comfy chair and ottoman in our king bed room.... More

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HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to give us feedback on your recent stay. We are pleased that you enjoyed your visit in Springfield. We are even more elated that you enjoyed your hotel room. We do apologize for the water pressure and will work to get that fixed. We hope that you will find your way back to visit... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In town to visit the Lincoln Presidential Library and all things Lincoln so we didn't spend much time at hotel. Room was quiet -we were on 4th floor facing freeway. McDonald's is conveniently located across the street for a quick breakfast. Keurig coffee makers are a big plus. However, I like real 1/2 & 1/2, not the fake stuff. It... More

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HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review

Thank you for your feeback on your recent stay with us. We try to make sure every guest is happy and satisfied throughout their stay. We do apologize that half and half was not available for you. Our staff is very accomodating and would be happy to see if we have more of an item for you. We are glad... More

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Additional Information about Hilton Garden Inn Springfield

Address: 3100 South Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#5 Family Hotel in Springfield #6 Business Hotel in Springfield #7 Romantic Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important... YOU! ... more   less 
Number of rooms
117

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