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Hilton Garden Inn Springfield

3.0 of 5 3100 South Dirksen Parkway, Springfield, IL 62703
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Certificate of Excellence 2014
Hilton Garden Inn Springfield
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Hilton Garden Inn Springfield
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377 reviews from our community

Traveler rating
    202
    100
    47
    16
    12
See reviews for
121
84
22
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Let's start by saying that this hotel is amazing! Not once single bad thing to report! Check in was easy and quick, even though our check in and out days changed 3 times before our visit. They were very accommodating with all the changes I made. The hotel is ABSOLUTELY the cleanest hotel I have ever stayed in, which is... More 

Was this review helpful? Yes
Management response:

Dear Guest, Thank you for taking the time out of your busy schedule to wright such a wonderful review. The Hotel takes great pride in making all of our guests feel welcome and accommodated. Everything the guests need or thinks they need is just a request away. We are glad to hear that you'd consider coming to stay with us... More 

St. Louis, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Room was clean, price ($100/night) was great and the breakfast was incredible. Made-to-order omelets, corned beef hash and a waffle maker, plus muffins, fruit, juice & milk ... perfect for kids! Also, the location was perfect - right off the highway, with plenty of restaurants down the street!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Management response:

Dear Guest, Thank you for taking the time to give us such a great review. All the employees here at the Hilton Garden in work very hard to make sure all our guests are treated like one of the family. Especially when preparing the food that is given to the guests. The Chef's here have a passion for food, and... More 

La Salle, IL
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I love hotels. Like, I LOVE them - the clean sheets, the clean towels, the clean everything - that's my jam. This place is great! As soon as you come into the hotel, it's very airy and welcoming. Lots of places to socialize, eat and drink - but the front desk is just what really set me off to write... More 

Was this review helpful? Yes 1
Management response:

Dear Kristines, Thank you for taking the time to right such a heartfelt and great review to our hotel. All of the staff here at the Hilton Garden Inn strive to make every guest feel like they are the VIP's. We are so happy that your stay with us went above and beyond your expectation. Bennie, Tiffany & Relando remember... More 

Chicago, IL
Top Contributor
106 reviews 106 reviews
85 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago

I’ve stayed here a few times in the past couple of years when in Springfield on business. Though the staff is always friendly, helpful and efficient, I may need to look for a new place to stay. I am a Hilton Gold member and on my last 3 visits, I was told that 2 bottles of water were in my... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room are nice and they have great decor for this hotel range, but the dial beds they have in the king rooms are horrible! They never seem to work and even so it gives no support so you wake up all night is back pain. We love Hilton garden inns, but it might be time to start looking for... More 

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Marshfield, Wisconsin, United States
Top Contributor
205 reviews 205 reviews
54 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at many Hilton Garden Inn locations across the U.S. and always find them to be pleasant hotels. This one is no exception. This hotel is similar in layout to most Hilton Garden Inns, and the rooms are clean and comfortable. Beds have a dial feature that allow you to choose the firmness of the mattress. The breakfast... More 

Was this review helpful? Yes 1
HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to give us feedback on your recent stay with us. We are pleased to hear that everything was great during your stay. Our team takes pride in providing excellent service. We hope that you will come back to visit us again soon. Once again, thank you for choosing the Hilton Garden Inn-Springfield! More 

Des Moines, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Exceptional quality and service. The Hilton Garden Inn's location is right off the interstate which makes this hotel perfect for out of state travelers. My wife and I arrived late and received a friendly welcome at check-in. We enjoyed a made to order omelette breakfast in the morning. Unfortunately, we were not able to visit the historical sites of Springfield... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Management response:

Robert S, Thank you so much for taking the time to give us such a wonderful review. The staff at the Hilton Garden Inn takes great pride in making sure that all of our guest feel like they are coming into their home away from home, with friends just waiting to say hello. The omelet's are my favorite too when... More 

Union, United States
1 review
3 of 5 stars Reviewed December 22, 2014

We have stayed here, many times, for family gatherings but I think this hotel location is beginning to shows it's age. It might be time for us to try another location. The staff was friendly enough but did not want to go out of their way for issues in the room, or for breakfast. I do not think, for the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
TAMPA, United States
1 review
3 of 5 stars Reviewed December 16, 2014

This is a very convenient and clean property with excellent staff. It is clean and well kept . Some minor problems are relatively uncomfortable beds and barely adequate fitness center.The breakfast bouffette is a good value and has hot entres and good fruit selection. Its location near I-55 and a convenient mall nearby makes this a good choice.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to give us such a kind review. The staff here at the Hilton Garden Inn takes great pride in providing a great guest experience for each and every one of our guests. We hope that the minor problems you experienced here does not deter you from visiting us again the next time you are... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed December 15, 2014

I stay at this hotel on a regular basis and It has always been a positive experience. Quiet/clean rooms, work-out room and swimming pool are available and always clean. My first choice when heading to Springfield, IL.

Was this review helpful? Yes
HGISpringfieldIL, Hilton Garden Inn Staff at Hilton Garden Inn Springfield, responded to this review

Thank you for your feedback on your recent stay with us. It is always a pleasure accommodating you when you are in the area. We look forward to seeing you again soon. Thank you for your loyalty to the Hilton brand. Thank you for choosing the Hilton Garden Inn! More 

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Additional Information about Hilton Garden Inn Springfield

Address: 3100 South Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hotel Style:
#5 Business Hotel in Springfield
#7 Family Hotel in Springfield
#8 Romantic Hotel in Springfield

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