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Hampton Inn Springfield

2.5 of 5 3185 South Dirksen Parkway, Springfield, IL 62703
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Certificate of Excellence 2014
Hampton Inn Springfield
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Hampton Inn Springfield
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253 reviews from our community

Traveler rating
    130
    69
    40
    10
    4
See reviews for
65
45
20
98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Monroe, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel's clean & comfortable facilities were pristine and relaxing. However, it was the staff that were the stars of my 3-day stay. I stayed with dozens from Michigan visiting for a conference. The front desk staff answered my questions quickly and made me feel at home. Those who served us meals treated us like a loving family with easy... More 

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3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Reservations were for non-smoking room. Walked in room and you could tell it was a smoking room. Front desk quickly moved us to another room, but on the third floor. Breakfast was slow process and out of food for most of the morning. I thought room was a little pricey for area.

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

When I arrived and saw that accross the street was Dury Inn, I was tempted to change hotels. However, I was pleasently surprised at the level of service that I received. Everyone was very friendly and the room was nice. I had an issue with the television and that was resolved within minuites. I'm glad that I stayed!

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Crystal Lake, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

While a little dated and dingy, the cleanliness of lobby, breakfast area, public restrooms and guest room was excellent. The TV channel selection was good and the free wi-fi was reliable. USB charging ports were provided in the room. Although nothing fancy, breakfast was excellent. There were a lot of choices and everything was hot and tasted great!

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cary, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

The hotel was as you would expect from an Hampton Inn. The staff was helpful and while they booked me in an occupied room at first, they were quick to resolve the conflict. The hotel is right accross the street from a coal plant.

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Bloomfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful place to stay. The staff is great and the rooms are nice. The staff were welcoming to questions and helping getting accommadations for stay. Really liked my stay. Fitness room was nice and provided full weight rack.

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Roodhouse
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Accompanied my husband on a business trip. Staff was extremely courteous and accommodating. Room was clean and comfortable. Hotel was quiet. Have never stayed at a Hampton that was less than excellent.

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Elmwood Park, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was wonderful!The rooms were great!! I checked in two rooms with Matt at the Front Desk and he was super courteous. Provided all details I need to know about the property and my room type. Your night Audito, Terenz, was very helpful and lively. My boyfriend and I enjoyed the fact that he was SMILING even when it... More 

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Christina S, General Manager at Hampton Inn Springfield, responded to this review

Jasmin, I cannot tell you how much your comments about our hotel mean to me, our staff and especially Matt, Terez and Cierra. Thank you for mentioning them on TA and for taking the time to also review our clean rooms and your exceptional stay. We appreciate you choosing to staying with us and are so glad you enjoyed it!... More 

St. Joseph, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Everything was great, friendly/helpful staff, clean/comfortable room. We did miss not having a refrigerator and microwave. Expected that would be automatic so we didn't ask - probably should have. But overall, everything was great, especially the price, just $84 that night.

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Christina S, General Manager at Hampton Inn Springfield, responded to this review

Hello! Thank you for taking the time to review our hotel after your recent stay! We greatly appreciate your comments about our staff and cleanliness. We do have refrigerators available!! Please never hesitate to ask- we are at your service. While they are not in all of ours rooms, we do have them to provide, if available, at no additional... More 

St. Louis, MO
Top Contributor
69 reviews 69 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 5 weeks ago

If this rating was based on the front desk staff that were working on Christmas evening, I would give a five rating without hesitation. We were greeted very warmly (especially by the young woman). I had checked-in online (for the first time) and found the process great. Our key was waiting at the desk. The rest of the stay was... More 

Was this review helpful? Yes
Christina S, General Manager at Hampton Inn Springfield, responded to this review

Hello! Thank you for recently staying with us and for taking the time to leave a review of our hotel on TA.com. We appreciate your feedback and also greatly appreciate you kind words about our staff and service, clean rooms and hot breakfast! We look forward to having you back with us again soon! Christina, GM More 

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Additional Information about Hampton Inn Springfield

Address: 3185 South Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Springfield 2.5*
Number of rooms: 123
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Also Known As:
Hampton Inn Springfield Hotel Springfield
Springfield Hampton Inn
Hotel Style:
#3 Business Hotel in Springfield
#8 Family Hotel in Springfield

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