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Hampton Inn Springfield

2.5 of 5 3185 South Dirksen Parkway, Springfield, IL 62703
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Certificate of Excellence 2014
Hampton Inn Springfield
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Hampton Inn Springfield
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261 reviews from our community

Traveler rating
    135
    70
    40
    12
    4
See reviews for
66
47
20
101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Champaign, United States
1 review
5 of 5 stars NEW

Hampton has always been consistent in service, etc. I can always count on them. Conveniently located as to where I need to be in the morning for business. Enjoy their morning breakfast and can always find something that I like to have to eat.

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Minneapolis, Minnesota
Contributor
19 reviews 19 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped here during a road trip to Florida. The hotel was clean and well maintained. It is right on the interstate, so very convenient. My husband used the hot tub and enjoyed that. The young man at the reception desk was very pleasant and engaging. He apologized for the Wi-Fi being down which was a disappointment. We were pleased that... More 

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Saint Louis, Missouri
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We picked a room the night before, we are honors members .The web site makes it easy. Check in was super fast,we really liked that. We got the room we picked, it was nice . Everything went just fine. We had coffee and a small breakfast in the morning Took off after that. It was a nice stay.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Every Hampton Inn I've stayed at has been smooth sailing. Quick registration, rooms are always clean and ready for sleep or work, no hassles or drama. Their SOP is AOK. Bed was comfortable but adjusting the heat unit was tricky, though the weather was frigid from an arctic blast.

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Heyworth, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Always have a good experience at this hotel. Friendly staff, clean rooms, good breakfast, very accessible to the highway. Variety of eating places around. Feel completely comfortable sitting in their TV area and unwind and read the paper. The work out area is very beneficial and does not smell.

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Conway, South Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We've expected more out of a Hampton Inn. The Hotel is located in an industrial area and the view leaves a lot to wish for. The rooms were clean but there was a lot of noise from out on the hallway etc. The rooms didn't have a fridge and the AC didn't really work well. Lucky for us we only... More 

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Christina S, General Manager at Hampton Inn Springfield, responded to this review

Thank you for your comments about the cleanliness of our hotel and rooms. We certainly take pride in offering that to our guests as you can see from many of our previous reviews. While we do not have a view, we are centrally located conveniently off the interstate near many other hotels, shopping and restaurants. I do apologize for the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

hotel was very unfriendly. bathroom was dirty..hair on floor and towels. breakfast was a unorganized cluster. spend the extra and go to a more upscale hotel there is not that much of a price difference, but the service is way better.

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Christina S, General Manager at Hampton Inn Springfield, responded to this review

476karend, First I would like to sincerely apologize for the experience you had at our hotel. As you can see from other reviews on our page, this is not the norm for us and I will certainly be looking into the service and cleanliness issues you experienced during your stay with us. Thank you for bringing them to my attention... More 

Kansas City
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The weekend of January 30-Feb 1,2015 was spent in Springfield Illinois playing hockey. First off we walked in lobby and they had a board up welcoming the team and then we got to our rooms and on each players door was a red and blue balloon and a welcome sign talking about making the boys feel extra special!!!! The weather... More 

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Monroe, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel's clean & comfortable facilities were pristine and relaxing. However, it was the staff that were the stars of my 3-day stay. I stayed with dozens from Michigan visiting for a conference. The front desk staff answered my questions quickly and made me feel at home. Those who served us meals treated us like a loving family with easy... More 

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Contributor
13 reviews 13 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Reservations were for non-smoking room. Walked in room and you could tell it was a smoking room. Front desk quickly moved us to another room, but on the third floor. Breakfast was slow process and out of food for most of the morning. I thought room was a little pricey for area.

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Additional Information about Hampton Inn Springfield

Address: 3185 South Dirksen Parkway, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Springfield 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn Springfield Hotel Springfield
Springfield Hampton Inn
Hotel Style:
#3 Business Hotel in Springfield
#7 Family Hotel in Springfield
#10 Romantic Hotel in Springfield

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