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Hampton Inn Springfield

Certificate of Excellence
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3185 South Dirksen Parkway, Springfield, IL 62703
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Double Points
Best prices for: 1 room 1 guest
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Hampton Inn Springfield
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Hampton Inn Springfield
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263 reviews from our community

Traveler rating
    136
    70
    41
    12
    4
See reviews for
67
47
20
102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (263)
  • Mar-May only
    (65)
  • Jun-Aug only
    (71)
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    (76)
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    (51)
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Illinois, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights with 2 children. Check in was a breeze and the staff was very helpful. The pool area was very clean and well maintained! For an older hotel I thought the whole building to be well maintained and very clean. My kids loved the cookies at check in and I enjoyed the hot cup of coffee!

Review collected in partnership with Hampton

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Orlando, Florida
Top Contributor
150 reviews 150 reviews
82 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Typical Hampton Inn - clean and up-to-date. Check in was fast and friendly. Wifi signal was good. Everything in my room worked as expected. Breakfast was the usual Hampton Inn fare. Only complaint was the tight space between the queen bed and the work area. There was barely enough space to fit the supplied old-fashioned cloth swivel chair in there.

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Champaign, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hampton has always been consistent in service, etc. I can always count on them. Conveniently located as to where I need to be in the morning for business. Enjoy their morning breakfast and can always find something that I like to have to eat.

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Minneapolis, Minnesota
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped here during a road trip to Florida. The hotel was clean and well maintained. It is right on the interstate, so very convenient. My husband used the hot tub and enjoyed that. The young man at the reception desk was very pleasant and engaging. He apologized for the Wi-Fi being down which was a disappointment. We were pleased that... More 

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Saint Louis, Missouri
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 20, 2015

We picked a room the night before, we are honors members .The web site makes it easy. Check in was super fast,we really liked that. We got the room we picked, it was nice . Everything went just fine. We had coffee and a small breakfast in the morning Took off after that. It was a nice stay.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

Every Hampton Inn I've stayed at has been smooth sailing. Quick registration, rooms are always clean and ready for sleep or work, no hassles or drama. Their SOP is AOK. Bed was comfortable but adjusting the heat unit was tricky, though the weather was frigid from an arctic blast.

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Heyworth, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

Always have a good experience at this hotel. Friendly staff, clean rooms, good breakfast, very accessible to the highway. Variety of eating places around. Feel completely comfortable sitting in their TV area and unwind and read the paper. The work out area is very beneficial and does not smell.

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Conway, South Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 11, 2015

We've expected more out of a Hampton Inn. The Hotel is located in an industrial area and the view leaves a lot to wish for. The rooms were clean but there was a lot of noise from out on the hallway etc. The rooms didn't have a fridge and the AC didn't really work well. Lucky for us we only... More 

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Christina S, General Manager at Hampton Inn Springfield, responded to this review

Thank you for your comments about the cleanliness of our hotel and rooms. We certainly take pride in offering that to our guests as you can see from many of our previous reviews. While we do not have a view, we are centrally located conveniently off the interstate near many other hotels, shopping and restaurants. I do apologize for the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 10, 2015

hotel was very unfriendly. bathroom was dirty..hair on floor and towels. breakfast was a unorganized cluster. spend the extra and go to a more upscale hotel there is not that much of a price difference, but the service is way better.

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Christina S, General Manager at Hampton Inn Springfield, responded to this review

476karend, First I would like to sincerely apologize for the experience you had at our hotel. As you can see from other reviews on our page, this is not the norm for us and I will certainly be looking into the service and cleanliness issues you experienced during your stay with us. Thank you for bringing them to my attention... More 

Kansas City
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2015

The weekend of January 30-Feb 1,2015 was spent in Springfield Illinois playing hockey. First off we walked in lobby and they had a board up welcoming the team and then we got to our rooms and on each players door was a red and blue balloon and a welcome sign talking about making the boys feel extra special!!!! The weather... More 

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