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All 40 Springfield hotels

BEST WESTERN Clearlake Plaza

2.0 of 5 Hotel   |   3440 E. Clearlake Ave., Springfield, IL 62711
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Ranked #14 of 40 hotels in Springfield
A recent review
3 of 5 stars reviewed 2 days ago
CDM49 Texas
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  • Reviews (78)
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78 people have reviewed this hotel

Traveler rating
    24
    28
    20
    3
    3
See reviews for
26
30
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Texas
Top Contributor
854 reviews 854 reviews
80 hotel reviews
288 helpful votes 288 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were passing thru and stopped for the night, staff was friendly, room was clean and comfortable. We got a good quiet night of sleep and were ready for some sightseeing the next day. Plenty of free parking available. Small free breakfast is available.

Was this review helpful? Yes
Shiloh, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

All in all a nice stay. The room was large, with a sofa and had a separate sink area from the shower and toilet. The smell of new carpets indicated that this was either a newly renovated property or newly constructed. The area around the hotel was sort of unkept but that was off of their property. We were in... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thank you for a great review. Thanks for taking the time we appreciate the feedback. We are glad to know about how satisfied you are with your overall stay. We appreciate your patronage & hope you will stay with us at the Best western Clearlake plaza. in Springfield IL. Thanks again More

Woodridge, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel had a much more dated decor that most of the Best Westerns we stay at, but overall a great value for the price. Since we didn't' spend a great deal of time in the hotel, it was fine. They don't charge you for parking and there is FREE BREAKFAST, which is the main reason for our stay at... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thank you for offering a review regarding you recent stay at our hotel. Your business is very important to us & we value your feedback. By telling us what you liked about your stay & how we can improve, you are helping us deliver a superior experience for you & other guest in the future. We hope you... More

Grand Junction, CO, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We came in very late on our arrival night. The desk clerk was ready for us with keys, and all I had to do was sign and go to my room, which is EXACTLY what I wanted. He was very personable and helpful. The beds are very comfortable and provided an excellent nights rest. The breakfast was ok. The room... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thanks for offering a review from your recent stay. I appreciate you taking a few moments to give us your feedback. It's our goal to be the friendliest hotel staff in town & of course offering clean & comfy accommodation. We appreciate your patronage & hope you will stay with us in future. Thanks More

Statesville, North Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We drove hard from NC and followed a beautiful Illinois sunset on our own Interstate to Springfield. The Best Western was the first hotel we saw; it had space; and the desk cut us a deal. Service was cordial and helpful. The room was clean and comfortable. Breakfast was just what we wanted. If I were to be going back... More

Was this review helpful? Yes
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, What a pleasure it was to hear about your positive experience with us. Every guest is important to us & knowing you had a great stay is wonderful new. We look forward to your future stays with us. Thanks again. More

Hattiesburg, Mississippi
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel felt a little dated, but the room was comfortable enough and the staff was friendly. It felt like it may have been right near the edge of the not-so-good part of town, but once in the hotel, everything was fine. The front desk clerk was very helpful at check-in, and as we were loading our car to leave,... More

Was this review helpful? Yes
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thnaks for offering a review from your recent stay. Our hotel is right by I 55 & it is a safe place. It's our goal to be the friendliest hotel staff in town & of course offering clean & comfy accommodation.We look forward to you future stays with us. Thanks again More

Yadkinville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Close to most area attractions. Near downtown and Lincoln Home National Historic Site and Lincoln Presidential Library, plus it was just off the interstate. Newly renovated so rooms were clean and the facilities were up to date.

Review collected in partnership with Best Western

Was this review helpful? Yes
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thanks for offering a review from your recent stay. We appreciate you taking a few moments to give us your feedback. Every guest is important to us & knowing you had a great stay is wonderful new. We look forward to your future stays with us. Thanks again More

Lockport, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a great location to easily get to all the attractions in Springfield. Very well maintained property and guest rooms. Free WiFi and a nice indoor pool too. Hotel staff are all very friendly and helpful. Free continental breakfast was very good, nice selection of food.

Review collected in partnership with Best Western

Was this review helpful? Yes
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, What a pleasure it was to hear about your positive experience with us. We are glad to hear you were able to take advantage of all our amenities & found the staff to be pleasant. It's very rewarding to read a great review they mean great deal to our team. We look forward to your future stays with... More

Boston, United States
1 review
5 of 5 stars Reviewed July 12, 2014

I highly recommend this facility for its value, cleanliness, and quality. The staff was friendly and very helpful. Due to a sudden hospitalization for my Mom in Springfield, I had flown quickly to Illinois and was pleased to stay at this hotel which was not far from St. John's Hospital. I selected it based on the other recent reviews of... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest. Thank you offering a review from your recent stay.I appreciate you taking a few moments to give us your feedback.It's our goal to be the friendliset hotel staff in town & of course offering clean & comfy accommodation. Thanks again. More

Chicago, Illinois
2 reviews
2 of 5 stars Reviewed June 30, 2014

I stayed at this hotel based on the reviews. I must have received an old, outdated, un-renovated room. Staff was friendly, including the young lady who checked me in and another gentleman (a manager?) who provided helpful assistance navigating the area. My problem was with the room itself. It simply was not very clean. The lamps all had layers of... More

Was this review helpful? Yes
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thank you for comments concerning your stay with us. On behalf of our entire team, i would like to apologize for not exceeding your expectations. Your satisfaction is important to us & we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future. Thanks again More

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Additional Information about BEST WESTERN Clearlake Plaza

Address: 3440 E. Clearlake Ave., Springfield, IL 62711
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Clearlake Plaza 2*
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Also Known As:
Best Western Springfield
Springfield Best Western

29 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#12 Family Hotel in Springfield
Hotel Class
Number of rooms
43

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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