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Residence Inn by Marriott Springfield South

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2915 Stanford Ave, Springfield, IL 62703
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Residence Inn by Marriott Springfield South
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174 Reviews from our TripAdvisor Community

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Traveler rating
    141
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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    (48)
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Washington DC, District of Columbia
Level Contributor
29 reviews
6 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Enjoyed our stay at this hotel. Good decor. Excellent service. Good breakfast. Located at a little distance from Lincoln Museum & Library. Very friendly and helpful staff. Will definitely stay there again.

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for taking time to visit Trip Adivsor to share your thoughts and feelings pertaining to you recent visit here with us at Residence Inn. It pleases us greatly to know that everything was to your satisfaction and that you had an enjoyable stay. Good customer service is very important to us and when we hear comments such as... More 

Santa Rosa, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

This property has everything you want in a place to stay away from home and most of all, a staff that is professional, friendly and exceedingly accommodating. I highly recommend the Residence Inn for anyone - business, family or most anything. They get an A+ in my book!

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so muc for visiting Trip Advisor and sharing your wonderful thoughts and feelings pertaining to your recent visit with us here at Residence Inn. We were pleased to have you with us and appreciate your kind remarks. Good customer service is our constant aim and when we receive and read comments such as yours, it pleases us to... More 

Charleston, SC
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very rarely do I find a hotel truly qualified to be Outstanding. This is one of them. There is no doubt that the owners care about the small details that change a Good hotel to one that is perfect. Normally I find one or two little quirks that annoy me about a given property such as a burned out light... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for visiting Trip Advisor and sharing your views and feelings pertaining to your stay here at Residence Inn. It gives us pleasure to know that you enjoyed your stay, your room and good traveling experiences. We take pride in providing good customer service, and when we read responses such as yours, it tells us that we... More 

West Des Moines, Iowa
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Beware of making reservations with Marriott and Residence Inn. On April 20 I made a reservation for a one-bedroom suite for June 16-20 at the Residence Inn South in Springfield, IL. It was one of the hotels listed as offering special rates for the Midwest Charity Horse Show. The hotel sent me an email on June 11 saying they were... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for taking the time to visit Trip Advisor to share your thoughts & feelings pertaining to your recent experience with the Residence Inn by Marriott. I can assure you that an oversold situation like this is not a regular occurrence for our particular hotel. When the error was discovered four (4) days prior to the arrival date, we... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very nice, clean and modern hotel with nicely decorated and spacious rooms with amazingly comfortable beds. I slept like a baby. We ate a delicious breakfast that was perfectly cooked and well stocked. We would definitely stay here again!

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for visiting Trip Advisor to share your kind words and thought pertaining to your recent stay with us at Residence Inn. We are happy to know that you enjoyed your stay and found everything to your satisfaction. It is our hope that in your future traveling plans, that you will once again choose to stay with... More 

Level Contributor
118 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 30, 2015

This hotel is new and conveniently located to the freeway and local restaurants. Perfect for the traveller, business or family. Staff was friendly and helpful. One guest set off the fire alarm popping corn and we had to evacuate. The staff offered a snack from the market for our troubles. Rooms were nice.

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for taking time to visit Trip Advisor and sharing your thoughts and feelings in reference to your recent stay here at Residence Inn. We were happy that you chose to stay with us and at the same time apologize for any inconvenience the popping of corn caused our residence. It pleases us to know that you were treated... More 

1 review
5 of 5 stars Reviewed May 26, 2015

We spent a couple nights at this hotel in February. We stay at a lot of Residence Inns but this was one of the best in terms of service, food provided and updated room. The staff could not do enough to be helpful. On a cold winter night, we were grateful for the chicken and dumplings and salad they served.

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for taking time to visit Trip Advisor to share your thoughts and feelings pertaining to your stay here at Residence Inn in February. When we read messages such as yours, it makes us feel good knowing that we are providing the customer service that our guests expect. We were extremely pleased to know that our staff... More 

Ashbourne, United Kingdom
Level Contributor
200 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 593 helpful votes
5 of 5 stars Reviewed May 21, 2015

My wife and I stayed here for one night in May 2015 en-route from Chicago to St Louis on Route 66. This hotel is on the outskirts of town, and we found it easily. It has lots of free parking around it. Check in was easy, and we were given a comfortable ground floor suite. The room was comfortable, clean... More 

Was this review helpful? Yes 4
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Dear Stephen, On behalf of the staff here at Residence Inn, we foremost would like to thank you for taking time to visit Trip Advisor and share your thoughts and feelings pertaining to your recent stay. It pleases us to know that you enjoyed your visit and that you found everything to your satisfaction. We were happy that you were... More 

Quincy, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

Extremely clean and warm environment. The room made us feel like we were at home The staff was wonderful Breakfast was good and well prepared They had a basketball court and pool for the kids to burn off energy and we loved sitting by the fire pit for a night cap Whether staying for business or pleasure we will definitely... More 

Was this review helpful? Yes 1
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

The staff and I join in thanking you for taking time to visit Trip Advisor and share your thoughts pertaining to your experience here at Residence Inn. It pleases us to know that you felt at home, as this is how we want all our guests to feel. We are happy that you enjoyed the breakfast and had the opportunity... More 

Oak Creek, Wisconsin, United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 10, 2015

Went to Springfield for a spring break trip with my parents and my husband and our 11 yr old to see the Lincoln sights. We stayed in a 2 room suite which was PERFECT. Each couple/family had their own bathroom/bedroom and the split bedroom style added to the privacy. The common space was perfect for family game nights and just... More 

Was this review helpful? Yes 1
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for visiting Trip Advisor and for sharing your thoughts and feelings pertaining to your stay here at Residence Inn. It pleases us greatly to know that you enjoyed your stay along with the amenities that were provided for you. Good customer service is an important factor to the entire staff here at Residence Inn and when... More 

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