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All 40 Springfield hotels

Residence Inn by Marriott Springfield South

3.0 of 5 Hotel   |   2915 Stanford Ave, Springfield, IL 62703
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121 people have reviewed this hotel

Traveler rating
    97
    18
    2
    1
    3
See reviews for
48
27
1
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • German first
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English first
Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff at the front desk and in the breakfast room/lobby were very friendly and accommodating! They provided helpful advice on where to eat and what to see in the area. Great mid-week (T-Th) light dinner and beverages available. The breakfast every morning was varied and plentiful...one of the best we've experienced. The indoor pool area was clean and nice,... More

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for taking the time to go on line and share your thoughts and feelings about your stay here at Residence Inn. We were so happy and pleased to know that you enjoyed your stay and that you were made to feel welcomed and comfortable. We always take pride in good Customer Service and after we receive comments such... More

Chicago, IL
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It's clean, the rooms are updated, the staff is very friendly and responsive. I love the new design where the bathroom is between the bedroom and the living room, so if someone is on the pullout in the living room (or in a crib, in our case) neither party has to walk through the other's room to get there. The... More

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for going on line and sharing your thoughts and feelings while you stayed here at Residence Inn. We appreciate your taking time to do this to let us know how we are doing. Good Customer Service in one of our continuous chief goals and when we receive thoughts such as yours, we know we are heading in the... More

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Unfortunately we only stayed one night! There was a lift for the hot tub, a spacious handicapped room and a fabulous breakfast. The only complaint we had was that the bed was too high for someone making a transfer from a wheelchair. A platform bed would have been better.

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for going on line and allowing us to know how your stay was here at Residence Inn. We are happy to know that your stay was comfortable. Customer Service is one of our chief goals and comments such as yours only verifies that we are doing our job. We appreciate your bringing to our attention the height of... More

Alton, Il
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Front desk staff was outstanding! This hotel breakfast is probably one of the best "included" ones I've ever had. The breakfast room staff was friendly and particular about the taste and service of their breakfast! Our room was very clean, fresh and inviting! This will be our hotel of choice for our frequent trips to Springfield! Hats off to the... More

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

We all join in thanking you for sharing your kind words and thoughts pertaining to your stay here at Residence Inn. It pleases us greatly to know that you enjoyed your stay and that you found everything to your satisfaction. Making our guests happy and comfortable is our chief goal in Customer Service and comments such as yours helps us... More

Lafayette, Indiana
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a very nice stop en route to St. Louis. The hotel appears to be the nicest Springfield has to offer. There weren't any high-end lodging options in the area, but quite a few nicer mid-range properties. This Marriott was absolutely fabulous and even felt a touch luxurious. CLEANLINESS seemed a top priority. Not a blemish anywhere. Smelled great... More

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for going on line to share your thoughts, feelings and such kind remarks. We are so pleased that you enjoyed your stay and that you found everything satisfactory! Customer Service is important to us and we continue to keep that as a priority. It is our hope that in your next travel plans that it will... More

1 review
5 of 5 stars Reviewed 4 weeks ago

We just checked in and started our stay. We are amazed by the friendliness of the staff here. They are friendly and personable. Warren checked us in and he made sure we had everything we need. Our stay can only get better!!! B

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for taking time to share your thoughts pertaining to your stay here at Residence Inn. It pleases us greatly to know that you were pleased with your stay and that you found the staff to be friendly and personable. Customer Service is one of our top priorities and whenever we receive comments such as yours, it helps us... More

Knoxville, Illinois
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 12, 2014

I did alot of investigating and preparing before we decided to stay at this property. I didn't book it because of its proximity to my destination which was the beautiful Kerasotes YMCA swim pool on the other side of town. I booked it because everyone said this Hotel was flawless in its execution and it was, from its front desk... More

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

All of us here at Residence Inn thank you for taking time to go on line and share your thoughts and feelings pertaining to your stay. We were very pleased to know that all the investigating and preparing you did paid off and you experienced what you expected. Our constant goal is to deliver good customer service and make our... More

Defiance, Ohio
Contributor
13 reviews 13 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 6, 2014

I've never stayed at a Residence Inn before. I will certainly look for them in the future. The rooms are suites and they don't skimp on the size of the bathroom either. The room was clean, the bed was comfy, although the mattress could have been a bit firmer for me. A nice assortment of snacks and wine are served... More

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for taking time to share with us, your feelings and experiences while staying here at Residence Inn. We were happy to know that you enjoyed your stay and were pleased with your room. We apologize for the internet problem. Sometimes having a full house and everyone using the internet, it can run a little slow at times. Know... More

Seattle, Washington
1 review
5 of 5 stars Reviewed February 24, 2014

I would like to say that Shelton and Tammy work hard at making a safe environment. Making sure the sidewalks are clear of snow - and place deice to prevent trip and falls. I have even seen them remove snow guest auto's before some business traveler are heading out to warm up their cars. Along with helping guest if their... More

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Hello Andy, Thanks so much for taking time to go on line and sharing your thoughts and feelings. We appreciate hearing that you were pleased with the customer service which was provided for you and our other guests. We continuously strive to put Guest Service as our top priority and when we receive comments such as yours, we take pride... More

Disney World, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2014

My stay was for business in Sprinfield, approx 2 months at their hotel. Although, I have been a continue Hilton guest, I am highly ecstatic I got to spend time at the Residence Inn instead of the Hilton. Please let me say why I feel that way and who made my stay so memorable! Nancy, she is the night front... More

Was this review helpful? Yes 2
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Karen, Thanks so much for taking time to go on line and share your thoughts and feelings. We were so delighted to read what you had to share and are appreciative for your kind words in reference to Nancy. Nancy always does a nice job in making our guests feel welcome and takes much pride in the appearance of our... More

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Additional Information about Residence Inn by Marriott Springfield South

Address: 2915 Stanford Ave, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 40 hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Springfield South 3*
Reservation Options:
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