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Residence Inn by Marriott Springfield South

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2915 Stanford Ave, Springfield, IL 62703
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Residence Inn by Marriott Springfield South
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Residence Inn by Marriott Springfield South
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182 Reviews from our TripAdvisor Community

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Traveler rating
    148
    23
    4
    2
    5
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73
35
4
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • Portuguese first
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English first
  • All months
    (182)
  • Mar-May only
    (48)
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    (62)
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    (49)
  • Dec-Feb only
    (23)
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Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This place was phenomenal, the employees were very polite and helpful rooms are immaculate. They have a full kitchen, there's also a courtyard were there is a gas grill. You are able to cook a meal for your family. Their is also a swimming pool and a full basket ball court. The kids enjoyed it.

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

We were very happy that you chose to stay with us here at Residence Inn. It is greatly appreciated that you visited Trip Advisor and shared your feelings and thoughts in reference to your last stay with us. We always try to promote good Customer Service and it pleases us to know that you enjoyed your visit along with the... More 

Chesterfield, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff is extremely friendly and always great weary travelers with a smile. The check in process is seamless. Ken and Annie in Guest Services are personable and attentive to a traveler's needs. One of my favorite places to stay

Was this review helpful? Yes 1
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for taking time to visit Trip Advisor and sharing your feelings relating to your last stay. It pleases us to know that you selected to stay with us and that we are one of your favorite places. More especially, are we happy to know that the staff made you feel welcomed and at home. We pride ourselves on... More 

Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First, the hotel is impossible to find using iPhone GPS because there are two Stanford Aves and it sends you to wrong one. No help on website, so you have to call for a diff address to use. Took me an hour to find it. Second, i got a "suite" for me and 3 kids and the sofa bed was... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

First & foremost, we would like to thank you for taking the time to share the details of your most recent experience with the Residence Inn Springfield South. It is disheartening to have a guest with an unpleasant experience. The hotel has been in contact with Google maps on numerous occasions in an attempt to correct & update the directions... More 

Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at plenty of Marriott's over the previous 13 years and each had its on own"thing" about it. Springfield may not be the place to visit unless you have family there but let me tell ya, this was the Best residence inn yet. The staff remembered me and acknowledge that. The food servers were approachable and people friendly. They... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you very much for taking time to visit Trip Advisor and for sharing your thoughts and feelings pertaining to you recent visit. It pleases us significantly to know that the staff welcomed you warmly and did what they could to help make your stay comfortable and memorable. We take pride in providing good Customer Service and we are happy... More 

Springfield, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

The manager and hotel staff are wonderful. We had wedding guests staying here and they raved about the service and cleanliness of the hotel. The manager was very helpful and made sure all of our guests felt welcome. They went out of their way to deliver our hotel bags for our guests and provided a room for us to hold... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for taking time to visit Trip Advisor and share your views and feelings pertaining to your last visit. It pleases us that your stay here at Residence Inn was eventful as well as pleasing. We are always happy when our guests feel like they are home away from home and we take pride in doing so,... More 

Kearney, MO.
Level Contributor
133 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 23, 2015 via mobile

Full disclaimer: We did not pay anything for the hotel as Marriott points were used. Its been several years since we have stayed at a Residence Inn since I am now retired. But this place is a real bonus for us while in town to see the Lincoln Tomb, memorial, and Museum. The hotel is all new and super nice.... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much, not only for visiting Trip Advisor to share your thoughts and feelings, but for your kind and welcomed remarks. Providing good customer service to our guests is one of our top priorities and it always makes us happy when receive such remarks to let us know that we are doing our job. We hope you will... More 

Northampton, United Kingdom
Level Contributor
63 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed July 20, 2015

Arrived for a two night stay to a great welcome and very helpful young man on reception. The room was very well appointed and the bed extremely comfortable. Nice large walk in shower with good quality soft towels provided. The hotel provides a breakfast area just opposite reception where you can help yourself to coffee, bagels, cereal etc and a... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for going on Trip Advisor to share your thoughts and feelings pertaining to your recent stay with us here at Residence Inn. We were happy, first of all, that you chose to be with us during your travels and secondly, we are pleased that you enjoyed your room and the amenities that came along with your... More 

Avon, Indiana
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 14, 2015

We stayed in a 2 bedroom suite on our first night out. It was very very nice and super clean. The only things we would like to have had was a suitcase rack. Neither bedroom had one. We just used one of the kitchen chairs to suffice. We saw people carrying some up and down the hallways but was just... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for visiting Trip Advisor to share your kind thoughts and words in reference to your last stay here at Residence Inn. Providing good Customer Service is always a continual goal of ours and when we get such nice reviews, such as yours, it helps us to realize that we are doing our job. It was nice... More 

Washington DC, District of Columbia
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 30, 2015

Enjoyed our stay at this hotel. Good decor. Excellent service. Good breakfast. Located at a little distance from Lincoln Museum & Library. Very friendly and helpful staff. Will definitely stay there again.

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for taking time to visit Trip Adivsor to share your thoughts and feelings pertaining to you recent visit here with us at Residence Inn. It pleases us greatly to know that everything was to your satisfaction and that you had an enjoyable stay. Good customer service is very important to us and when we hear comments such as... More 

Santa Rosa, California
2 reviews
5 of 5 stars Reviewed June 30, 2015

This property has everything you want in a place to stay away from home and most of all, a staff that is professional, friendly and exceedingly accommodating. I highly recommend the Residence Inn for anyone - business, family or most anything. They get an A+ in my book!

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so muc for visiting Trip Advisor and sharing your wonderful thoughts and feelings pertaining to your recent visit with us here at Residence Inn. We were pleased to have you with us and appreciate your kind remarks. Good customer service is our constant aim and when we receive and read comments such as yours, it pleases us to... More 

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