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Residence Inn by Marriott Springfield South

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2915 Stanford Ave, Springfield, IL 62703
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Residence Inn by Marriott Springfield South
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Residence Inn by Marriott Springfield South
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177 Reviews from our TripAdvisor Community

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Traveler rating
    144
    23
    4
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    5
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71
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4
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • All months
    (177)
  • Mar-May only
    (48)
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    (57)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (23)
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Kearney, MO.
Level Contributor
103 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Full disclaimer: We did not pay anything for the hotel as Marriott points were used. Its been several years since we have stayed at a Residence Inn since I am now retired. But this place is a real bonus for us while in town to see the Lincoln Tomb, memorial, and Museum. The hotel is all new and super nice.... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much, not only for visiting Trip Advisor to share your thoughts and feelings, but for your kind and welcomed remarks. Providing good customer service to our guests is one of our top priorities and it always makes us happy when receive such remarks to let us know that we are doing our job. We hope you will... More 

Northampton, United Kingdom
Level Contributor
64 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived for a two night stay to a great welcome and very helpful young man on reception. The room was very well appointed and the bed extremely comfortable. Nice large walk in shower with good quality soft towels provided. The hotel provides a breakfast area just opposite reception where you can help yourself to coffee, bagels, cereal etc and a... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for going on Trip Advisor to share your thoughts and feelings pertaining to your recent stay with us here at Residence Inn. We were happy, first of all, that you chose to be with us during your travels and secondly, we are pleased that you enjoyed your room and the amenities that came along with your... More 

Avon, Indiana
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a 2 bedroom suite on our first night out. It was very very nice and super clean. The only things we would like to have had was a suitcase rack. Neither bedroom had one. We just used one of the kitchen chairs to suffice. We saw people carrying some up and down the hallways but was just... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for visiting Trip Advisor to share your kind thoughts and words in reference to your last stay here at Residence Inn. Providing good Customer Service is always a continual goal of ours and when we get such nice reviews, such as yours, it helps us to realize that we are doing our job. It was nice... More 

Washington DC, District of Columbia
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay at this hotel. Good decor. Excellent service. Good breakfast. Located at a little distance from Lincoln Museum & Library. Very friendly and helpful staff. Will definitely stay there again.

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for taking time to visit Trip Adivsor to share your thoughts and feelings pertaining to you recent visit here with us at Residence Inn. It pleases us greatly to know that everything was to your satisfaction and that you had an enjoyable stay. Good customer service is very important to us and when we hear comments such as... More 

Santa Rosa, California
1 review
5 of 5 stars Reviewed 4 weeks ago

This property has everything you want in a place to stay away from home and most of all, a staff that is professional, friendly and exceedingly accommodating. I highly recommend the Residence Inn for anyone - business, family or most anything. They get an A+ in my book!

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so muc for visiting Trip Advisor and sharing your wonderful thoughts and feelings pertaining to your recent visit with us here at Residence Inn. We were pleased to have you with us and appreciate your kind remarks. Good customer service is our constant aim and when we receive and read comments such as yours, it pleases us to... More 

Charleston, SC
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 20, 2015

Very rarely do I find a hotel truly qualified to be Outstanding. This is one of them. There is no doubt that the owners care about the small details that change a Good hotel to one that is perfect. Normally I find one or two little quirks that annoy me about a given property such as a burned out light... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for visiting Trip Advisor and sharing your views and feelings pertaining to your stay here at Residence Inn. It gives us pleasure to know that you enjoyed your stay, your room and good traveling experiences. We take pride in providing good customer service, and when we read responses such as yours, it tells us that we... More 

West Des Moines, Iowa
2 reviews
1 of 5 stars Reviewed June 14, 2015

Beware of making reservations with Marriott and Residence Inn. On April 20 I made a reservation for a one-bedroom suite for June 16-20 at the Residence Inn South in Springfield, IL. It was one of the hotels listed as offering special rates for the Midwest Charity Horse Show. The hotel sent me an email on June 11 saying they were... More 

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for taking the time to visit Trip Advisor to share your thoughts & feelings pertaining to your recent experience with the Residence Inn by Marriott. I can assure you that an oversold situation like this is not a regular occurrence for our particular hotel. When the error was discovered four (4) days prior to the arrival date, we... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 14, 2015

A very nice, clean and modern hotel with nicely decorated and spacious rooms with amazingly comfortable beds. I slept like a baby. We ate a delicious breakfast that was perfectly cooked and well stocked. We would definitely stay here again!

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for visiting Trip Advisor to share your kind words and thought pertaining to your recent stay with us at Residence Inn. We are happy to know that you enjoyed your stay and found everything to your satisfaction. It is our hope that in your future traveling plans, that you will once again choose to stay with... More 

Level Contributor
118 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 30, 2015

This hotel is new and conveniently located to the freeway and local restaurants. Perfect for the traveller, business or family. Staff was friendly and helpful. One guest set off the fire alarm popping corn and we had to evacuate. The staff offered a snack from the market for our troubles. Rooms were nice.

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you for taking time to visit Trip Advisor and sharing your thoughts and feelings in reference to your recent stay here at Residence Inn. We were happy that you chose to stay with us and at the same time apologize for any inconvenience the popping of corn caused our residence. It pleases us to know that you were treated... More 

1 review
5 of 5 stars Reviewed May 26, 2015

We spent a couple nights at this hotel in February. We stay at a lot of Residence Inns but this was one of the best in terms of service, food provided and updated room. The staff could not do enough to be helpful. On a cold winter night, we were grateful for the chicken and dumplings and salad they served.

Was this review helpful? Yes
Darin D, General Manager at Residence Inn by Marriott Springfield South, responded to this review

Thank you so much for taking time to visit Trip Advisor to share your thoughts and feelings pertaining to your stay here at Residence Inn in February. When we read messages such as yours, it makes us feel good knowing that we are providing the customer service that our guests expect. We were extremely pleased to know that our staff... More 

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