We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn & Suites Springfield - Southwest

2.5 of 5 2300 Chuckwagon Drive, Springfield, IL 62707
Click for phone number
Hotel deals
Hotel website
Special Offer
Double HHonors Points
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Hampton Inn & Suites Springfield - Southwest
Professional photos View all
Browse nearby
Hampton Inn & Suites Springfield - Southwest
Write a Review

235 reviews from our community

Traveler rating
    166
    53
    12
    2
    2
See reviews for
91
39
9
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (235)
  • Mar-May only
    (53)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (33)
All months
Gainesville, Florida
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stay here frequently because it is near family. The staff has always been helpful above and beyond usual. Typically it seems in the evening and morning the desk is double staffed to speed check-in and check out. Perhaps the only drawback is the location. A Garmin takes you on Chuckwagon Drive which appears to be a street running through... More

Was this review helpful? Yes
Nortonville,KS, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff of this hotel were extremly helpful and kind to my sister and myself when we stayed here in 2013. Had an extended stay due to my sister having emergency surgery and the staff at this hotel were so kind and helpful. They made a very difficult time better than anyone could hope for and I will always be... More

Review collected in partnership with Hampton

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hi Patricia, I wish I would have seen you were back with us again! Of course I remember you. It was our blessing to get to know you a bit during your unexpected extended stay. I'm just glad that your sister ended up ok. Scary stuff! Thank you so much for sharing your experience and for reminding us why the... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

From the first moment to my checkout time the stay was above average. Every single staff person I talked to was helpful and courteous. The rooms were clean and quiet. The breakfast area was clean and the food good. I would definitely stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Dear Jennifer E, Thank you for choosing the Hampton Inn & Suites Southwest in Springfield! What a pleasure it was to read that when talking with our staff you found them helpful and courteous. As general manager, I've been lucky enough to work with this fantastic team the past five years. Thank for taking the time to write this review-... More

Tampa, FL
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I was in town for an extended period as we had a death in the family and my departure date was uncertain. The hotel staff was very accommodating even though the hotel was sold out beyond my original departure date. The hotel is clean, staff friendly and the hotel is in a good location near shopping and restaurants. I would... More

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hello, On behalf of all our staff, please accept our condolences on the passing of your loved one. I am glad you found the staff accommodating under the especially difficult circumstances. Thank you for your positive review and I appreciate you mentioning the cleanliness and friendly staff. We aim to offer a guests just that. I hope you'll have an... More

Oklahoma
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here one night after staying at the best Hampton I have ever stayed at, so that does inform my rating and review. This is an older property that has had a facelift. The telltale signs: dust and rust in the vent in the shower in the bathroom; dust and dirt in the corners which were especially visible on the... More

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hi there GB, I'm Darrin, general manager here at the Hampton Inn & Suites Springfield Southwest. I want to thank you for your recent stay and for taking a moment to share your experience. I appreciate your loyalty to our brand. I was disappointed to read that we didn't exceed your expectations. As you might be able to tell by... More

Munford, Tennessee, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I just wanted to thank the friendly staff at Hampton Inn & Suites in Springfield, IL. On a recent stay with my family we had a problem with the room we had reserved. The staff took care of the problem quickly and put us in a new room. They were very courteous and most accommodating. Christina Harper and the rest... More

Was this review helpful? Yes
Aurora, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly, the hotel nice decor, the room was clean and the fitness center was great with cardio and weights. My conference was at another hotel but this one provided more for your hard earned money.

Review collected in partnership with Hampton

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hello Alicia B, I'm Darrin, general manager here at Hampton Inn & Suites Springfield Southwest. I'm thrilled you were so happy with your choice in us while you were in town. I've been blessed to work with this fantastic team the past 5+ years Thank you for taking the time to write this review- I'll be sure to share it... More

Zeeland, MI
Top Contributor
178 reviews 178 reviews
27 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Hampton Inn in Springfield for two nights. The staff was very friendly and helpful. The room was extremely clean. When we first arrived at the hotel, we were sure our GPS was leading us astray, since at first it seemed as if we were driving away from civilization. However, this really wasn't the... More

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hello Zeeland Scout Mom, Thank you for choosing us on your recent trip to Springfield. What a pleasure to read that you found our staff to be very friendly and helpful. I couldn't help but chuckle at you mentioning "driving away from civilization". It definitely seems that way! However, we're located in Springfield's newer development. We're quite close to our... More

Springfield, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The whole family enjoyed the stay at the Hampton Springfield Suites. The hotel rooms were spacious, clean and quiet. The pool was beautiful and the complimentary breakfast and seating area done very well. My entire family and a group of friends were there for my son's wedding and we all felt we experienced a wonderful stay at the hotel. Would... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hi Janet W, This is Darrin, general manager here at the Hampton Inn & Suites Southwest in Springfield. Thanks so much for your positive review! I'm glad the family enjoyed themselves while attending the wedding. We pride ourselves in offering our guests a consistently great experience and I am thrilled you left so satisfied. Thanks for staying with us and... More

Overland Park, Kansas
Top Contributor
56 reviews 56 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This location was a little bit south and west of the downtown area but it was an easy drive into downtown Springfield. The hotel is either fairly new or very well maintained. Everything was neat and clean and the price for the stay was great for us! The staff there are exceptional helpful and friendly. Happy hour had more appetizers... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hampton Inn & Suites Springfield - Southwest? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Springfield - Southwest

Address: 2300 Chuckwagon Drive, Springfield, IL 62707
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Springfield - Southwest 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Priceline, Hilton Hotels, BookIt.com, Despegar.com, Hotels.com and Tingo so you can book your Hampton Inn & Suites Springfield - Southwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield
Springfield Hampton Inn
Hampton Inn Hotel Springfield

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (66)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (2)
Viewed
Dining (2)
Viewed
Family/play areas (1)
Viewed
Room/suite (17)
Viewed
Bathroom (1)
Viewed
Other (37)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Near Hampton Inn & Suites Springfield - Southwest