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All 40 Springfield hotels

Hampton Inn & Suites Springfield - Southwest

2.5 of 5 Hotel   |   2300 Chuckwagon Drive, Springfield, IL 62707
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93%
Ranked #1 of 40 hotels in Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Lancs22 Lancashire
  • Reviews (199)
  • Photos (73)
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  • Room tips (20)
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199 people have reviewed this hotel

Traveler rating
    141
    44
    10
    2
    2
See reviews for
83
29
5
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Lancashire
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great stay, clean large room very quiet. Good location. All staff friendly. Attended the Managers evening which was really good, wine, beer food....good job. Breakfast was well stocked and good choice with fresh fruit available as well. Wouldn't hesitate to stop here again

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Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've come to trust the Hampton Inn brand. This location was no exception. Of the two Hampton locations in Springfield, this one is newer and in a nicer location. The hotel is clean, the staff friendly and the accommodations are more than adequate. Our trip through Springfield included a visit to the Lincoln Museum and the Lincoln Tomb. This location... More

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kansas city
Top Contributor
81 reviews 81 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was clean and the staff was super welcoming. The 24 hour coffee and tea were a delight after hours on the road. The room was clean and had no funny smells. I appreciate a good dependable clean room. It was a quiet hotel and I could hardly tell there were any other guests. There were lots of choices... More

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dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hi Kansas City Tootie, I'm Darrin, general manager at the Hampton Inn & Suites Springfield Southwest. Thank you for writing a review about your stay with us in the Land of Lincoln. We are so pleased that you found your room clean, and the staff welcoming. I was, however, sorry to hear that our brekfast didn't fit your appetite. Thats... More

Lake Villa, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff at this hotel is outstanding. Josh was the best! The room was clean and the breakfast area was clean and well organized. we have been staying here for years and have never been disappointed with our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Dear Tim M, Thank you for your continued loyalty each time you visit Springfield. What a pleasure it was to hear about how much you enjoyed our team. And thank you for your shout out to Josh! He is such a friendly guy who is always eager to lend a hand. As general manager, I've been lucky enough to work... More

Shreveport, Louisiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Typical Hampton stay, everything perfect, great breakfast, oversized rooms close to shopping and easy to get to from the freeway. My favorite chain with the best value for the money. I highly recommend this Hampton

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dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hi there LA Traveler, I'm Darrin, general manager here at the Hampton Inn & Suites Southwest in Springfield, IL. I just wanted to thank you for offering up a review after your recent stay. I was thrilled to read Hampton is your favorite brand. There truly is so much value for your money. Thanks for your stay AND all the... More

calgary
Top Contributor
52 reviews 52 reviews
52 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A newer Hampton Inn and Suites located on the outskirts of the city...easy to locate...near major roads for easy access to tourist sites. 3 mid-quality restaurants nearby...need to drive a distance to find an upscale restaurant/pub. Nice grounds surround this hotel...nice reception area...common area near front entrance seemed somewhat smaller than other Hampton Inns. Rooms are spacious, very clean, with... More

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hello Trainchaser, On behalf of all the staff here at the Hampton Inn & Suites Southwest, we thank you for choosing our hotel while in town. I am so glad you found the accommodations to be clean and comfortable and the staff to be pleasant. We strive to provide an outstanding experience and I'm so glad you enjoyed your time... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Room was spotlessly clean and quite. Staff was very friendly and helpful. Our TV quit working and they were there within minutes to reprogram and get it going again. Pool was clean and just the right temperature. Breakfast room was clean and inviting and we enjoyed the food.

Review collected in partnership with Hampton

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hello Julie, I wanted to be sure to respond to your recent review and thank you for taking the time to let us know about your stay. I'll be sure to share your comments with our staff regarding the cleanliness and also in how they responded to the problem with the television. I apologize for the inconvenience and I am... More

Overland Park, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was great and the staff called to verify everything was okay with the room. We had a suite and it was very roomy: separate sitting area (chair, sleeper sofa, tv, table/chairs, closet, sink, microwave, refrig) and bedroom (2 beds, tv, closet). Both rooms had an air conditioner unit, but the one in the bedroom didn't seem to change.... More

Review collected in partnership with Hampton

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hi Katrina, I'm Darrin, general manager at the Hampton Inn & Suite Southwest. Thank you so much for offering a review of your recent stay. We love to get the valuable feedback our guests offer and always use it. I'm so glad our two room suite met your needs. It really offers that extra space to allow the family to... More

Pleasant Plains, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A great place for groups to stay for weddings or other venues. Location is great for travelers with access to Interstate highways (2) and near restaurants, shopping and gasoline stations. The hotel was very clean, the employees friendly and the breakfast choices very good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Lawrence, KS
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Where do I begin? I just got back home from ten nights at this amazing property, and I've stayed here a number of times in the past. I keep coming back because of the friendliness and helpfulness of all the staff, from the very hospitable GM right down to the breakfast servers and the housekeepers. Front desk staff are unfailingly... More

Was this review helpful? Yes
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Additional Information about Hampton Inn & Suites Springfield - Southwest

Address: 2300 Chuckwagon Drive, Springfield, IL 62707
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Springfield - Southwest 2.5*
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Also Known As:
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield
Springfield Hampton Inn
Hampton Inn Hotel Springfield

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Springfield #1 Romantic Hotel in Springfield #2 Family Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
Our promise to you includes a clean, comfortable hotel room. In fact, we have 83 of them! If you're traveling with your family, you may opt for a room with two beds. Or, if you're here by yourself on business, why not book a room with a plush, king-sized bed so you can stretch out and relax? ... more   less 
Number of rooms
83

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