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Hampton Inn & Suites Springfield - Southwest

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2300 Chuckwagon Drive, Springfield, IL 62711
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Hampton Inn & Suites Springfield - Southwest
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Hampton Inn & Suites Springfield - Southwest
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332 Reviews from our TripAdvisor Community

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Traveler rating
    242
    71
    14
    3
    2
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129
54
13
102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
  • All months
    (332)
  • Mar-May only
    (89)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (51)
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Destin, Florida
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This property is worth a stay. The staff was very friendly, the room was spacious and well appointed. We had a king bed standard room which included desk, easy chair, microwave, and refrigerator. Bed was comfortable, with adjustable firmness. Our room as well as the hotel common areas were very clean. Complimentary breakfast buffet that was pretty good. Also a... More 

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Iowa
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Everything was booked in Springfield, but we lucked out and found two rooms at the Hampton Inn. The rooms were very reasonably priced, so we weren't expecting much. WOW! The rooms were clean and spacious. The staff was extremely friendly. They serve a nice breakfast and on Wednesday and Thursday they had beer, wine and snacks at 5:30. There was... More 

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Northern Indiana
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We use Hampton Inn's for a lot of our travels and have always been pleased with the brand. This particular hotel is very clean and looks brand new. I would appreciate warm cookies at every arrival time, but when you arrive at 11pm a fantastic clean bed is all that I need. This is a great hotel.

Review collected in partnership with Hampton

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Walkerton, Indiana
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The staff were polite and the hotel was beautiful. Clean rooms, excellent breakfast, and great work out room. The location is close to Meijer, which was nice but only three restaurants close by the hotel.

Review collected in partnership with Hampton

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Springfield, IL, United States
1 review
5 of 5 stars Reviewed 1 week ago

We travel quite frequently through Springfield, IL on our way to Chicago, and stayed at Hampton Inn for the first time...we will stay here every trip. By far, they provide a wonderful level of hospitality, cleanliness, and value. Staff are friendly, attentive, and helpful. Rooms are very clean, spacious, and provide must haves like mini-fridge, and microwave. The Hampton in... More 

Review collected in partnership with Hampton

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Bradley, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean, well maintained facility with an extremely friendly staff. Handicapped accommodations were well structured and very helpful. The Conference Room was well laid out for productive meetings and presentations. Our entire group seemed extremely satisfied with this location and I am certain we will be using this facility again!

Review collected in partnership with Hampton

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dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hello, I'm Darrin, general manager here at the Hampton Inn & Suites Southwest in Springfield, IL. Thanks for choosing us for your recent business meeting. I really appreciate your comments about our staff and accommodations. I was pleased to read that your team found the property satisfactory and meeting their needs. Thanks for choosing us and we hope to have... More 

brooks,ky, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

the room was quenn and was not the standard of hampton Inn rooms. I was not impressed. The bedding as well as the beds were not comfy,in fact our bed went toward the middle. the bathroom did not appear to me as clean and what I would expect from a motel 6. Staff very nice and beautiful eating area. Hotel... More 

Review collected in partnership with Hampton

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dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

As general manager, I'd like to thank you for staying with us. While I am glad that you found our staff very friendly and our lobby/eating area nice, I was disappointed to read our bedding let you down. I will absolutely be looking into the condition of the mattresses from your room. I understand we all have different bed preferences... More 

Lee's Summit
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was great for our one-night stay in Springfield, IL. There were plenty of food and activity options near. The hotel was very clean, nice, and we had no problems with staff or anything else during our brief stay. We would recommend this hotel for families.

Review collected in partnership with Hampton

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HIGHLALND pARK, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The more we use this brand the more we love it. Great value for the price and wonderful welcoming service. The room was clean - the beds comfortable and the staff very friendly. We will come back. Fresh fruit for breakfast and not in a fruit salad. Fresh eggs also!

Review collected in partnership with Hampton

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hi Vickie, Thanks for sharing your experience after staying with us at Hampton Inn & Suites Southwest. I was thrilled to read you were so pleased with our property. Our breakfast team does a great job and are so proud of their presentation. Hampton certainly puts on quite a spread! I am so glad you found our staff friendly and... More 

Saint Louis, Missouri
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was traveling solo for business and stayed in a king room on the third floor. Check-in was smooth and front desk personnel were very friendly and helpful. The room was exceptionally clean. Housekeeping had turned on the A/C prior to my arrival, so the room was a comfortable temperature already! There were a couple traveling baseball teams (30+ 12-year-olds... More 

Was this review helpful? Yes 1
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hello Robstraveler, I'm Darrin, general manager here at Hampton Inn & Suites Southwest. Thanks for offering up a review from your recent stay with us. We appreciate your kind comments about our friendly staff and clean and user friendly accommodations. I have had the privilege to work this fantastic staff for the past six years. I may be a little... More 

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