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All 40 Springfield hotels

Hampton Inn & Suites Springfield - Southwest

2.5 of 5 Hotel   |   2300 Chuckwagon Drive, Springfield, IL 62707
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93%
Ranked #1 of 40 hotels in Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
DPooleMWIS New Lenox, Illinois
  • Overview
  • Reviews (202)
  • Photos (74)
  • Amenities
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  • Room tips (21)
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202 people have reviewed this hotel

Traveler rating
    144
    44
    10
    2
    2
See reviews for
83
29
6
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
New Lenox, Illinois
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

While not close to historical Springfield attractions, it is close to the waterpark and in the midst of shopping. It is close enough to downtown that reasonable pricing seems to make it ideal. I get the distinct impression that they care here. The evening snack buffet is second best in my 10 years of Hampton stays, (surpassed only by Beaumont,... More

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Springfield, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a wonderful staff & they also offer a reception hour from 5:30pm-7:00pm with wine, beer & appetizers Tuesdays-Thursdays. It's clean & comfortable. I will staying here again when back in this area & highly recommend it!

Review collected in partnership with Hampton

Was this review helpful? Yes 2
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hi Juli M, On behalf of all the gang here at Hampton Inn & Suites Southwest, thanks for taking a moment and offering your feedback regarding your recent stay. We appreciate the high marks and I'm happy to see you were able to join us at for our revening reception. It's a great way to unwind at the end of... More

Kansas City, Kansas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here midway en route to family gatherings 10 hours from my home. Year after year, the staff professionalism, service orientation and friendliness is consistent. They make me feel like I was just there the day before. The lobby is always fresh, uncluttered and check in/out a breeze. Expansive breakfast buffet also has full time staff. Don't wait to... More

Review collected in partnership with Hampton

Was this review helpful? Yes 2
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hello SammieGirl, WOW! Thank you for the incredible review and compliments. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing Hampton. It's our aim to make our guests feel comfortable. We feel its our reward when our guests become friends. Again, thank you for your very kind words and we look forward to... More

Lancashire
Top Contributor
50 reviews 50 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great stay, clean large room very quiet. Good location. All staff friendly. Attended the Managers evening which was really good, wine, beer food....good job. Breakfast was well stocked and good choice with fresh fruit available as well. Wouldn't hesitate to stop here again

Was this review helpful? Yes 1
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hi Lancs22, From the entire team here at the Hampton Inn & Suites Springfield Southwest, thanks for choosing us on your recent trip to Springfield. I was so glad to read you had a great stay and found your accommodations satisfactory. Thanks for joining us for our evening managers reception. It's a great way to unwind after a day sightseeing.... More

Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've come to trust the Hampton Inn brand. This location was no exception. Of the two Hampton locations in Springfield, this one is newer and in a nicer location. The hotel is clean, the staff friendly and the accommodations are more than adequate. Our trip through Springfield included a visit to the Lincoln Museum and the Lincoln Tomb. This location... More

Was this review helpful? Yes 1
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hello, I'm Darrin, general manager here at the Hampton Inn & Suites in Springfield, IL. Thank you so much for offering up a review after your recent stay. And thank you for your loyalty to our Hampton brand. On behalf of all our staff, we appreciate your kind words regarding the cleanliness and friendly staff. It's our aim to provide... More

kansas city
Top Contributor
81 reviews 81 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and the staff was super welcoming. The 24 hour coffee and tea were a delight after hours on the road. The room was clean and had no funny smells. I appreciate a good dependable clean room. It was a quiet hotel and I could hardly tell there were any other guests. There were lots of choices... More

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hi Kansas City Tootie, I'm Darrin, general manager at the Hampton Inn & Suites Springfield Southwest. Thank you for writing a review about your stay with us in the Land of Lincoln. We are so pleased that you found your room clean, and the staff welcoming. I was, however, sorry to hear that our brekfast didn't fit your appetite. Thats... More

Lake Villa, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at this hotel is outstanding. Josh was the best! The room was clean and the breakfast area was clean and well organized. we have been staying here for years and have never been disappointed with our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Dear Tim M, Thank you for your continued loyalty each time you visit Springfield. What a pleasure it was to hear about how much you enjoyed our team. And thank you for your shout out to Josh! He is such a friendly guy who is always eager to lend a hand. As general manager, I've been lucky enough to work... More

Shreveport, Louisiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Typical Hampton stay, everything perfect, great breakfast, oversized rooms close to shopping and easy to get to from the freeway. My favorite chain with the best value for the money. I highly recommend this Hampton

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hi there LA Traveler, I'm Darrin, general manager here at the Hampton Inn & Suites Southwest in Springfield, IL. I just wanted to thank you for offering up a review after your recent stay. I was thrilled to read Hampton is your favorite brand. There truly is so much value for your money. Thanks for your stay AND all the... More

calgary
Top Contributor
52 reviews 52 reviews
52 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A newer Hampton Inn and Suites located on the outskirts of the city...easy to locate...near major roads for easy access to tourist sites. 3 mid-quality restaurants nearby...need to drive a distance to find an upscale restaurant/pub. Nice grounds surround this hotel...nice reception area...common area near front entrance seemed somewhat smaller than other Hampton Inns. Rooms are spacious, very clean, with... More

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hello Trainchaser, On behalf of all the staff here at the Hampton Inn & Suites Southwest, we thank you for choosing our hotel while in town. I am so glad you found the accommodations to be clean and comfortable and the staff to be pleasant. We strive to provide an outstanding experience and I'm so glad you enjoyed your time... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Room was spotlessly clean and quite. Staff was very friendly and helpful. Our TV quit working and they were there within minutes to reprogram and get it going again. Pool was clean and just the right temperature. Breakfast room was clean and inviting and we enjoyed the food.

Review collected in partnership with Hampton

Was this review helpful? Yes
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review

Hello Julie, I wanted to be sure to respond to your recent review and thank you for taking the time to let us know about your stay. I'll be sure to share your comments with our staff regarding the cleanliness and also in how they responded to the problem with the television. I apologize for the inconvenience and I am... More

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Additional Information about Hampton Inn & Suites Springfield - Southwest

Address: 2300 Chuckwagon Drive, Springfield, IL 62707
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Springfield - Southwest 2.5*
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Also Known As:
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield
Springfield Hampton Inn
Hampton Inn Hotel Springfield

74 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Springfield #1 Romantic Hotel in Springfield #2 Family Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
Our promise to you includes a clean, comfortable hotel room. In fact, we have 83 of them! If you're traveling with your family, you may opt for a room with two beds. Or, if you're here by yourself on business, why not book a room with a plush, king-sized bed so you can stretch out and relax? ... more   less 
Number of rooms
83

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