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Hampton Inn & Suites Springfield - Southwest

2.5 of 5
2300 Chuckwagon Drive, Springfield, IL 62707
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Hampton Inn & Suites Springfield - Southwest
Ranked #2 of 39 hotels in Springfield
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91 reviews from our community

    Trip type
Traveler rating
    55
    27
    5
    2
    2
Date Rating
Rochester, MI
Top Contributor
107 reviews 107 reviews
80 hotel reviews
Reviews in 71 cities Reviews in 71 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 12, 2013 NEW

Haven't stayed at a Hampton Inn & Suites for quite some time and will definitely be staying more frequently if this is an example of their properties. While the hotel was a little difficult to find, it was worth it. We were upgraded to a LARGE suite, for some reason and it was great! We could have held a party... More

Was this review helpful? Yes 1
Duluth, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2013

We found the hotel to be quiet, clean, and in a great location, but what really made the difference was the staff! From the front desk to the housekeeping staff to the breakfast attendants, they were attentive and friendly.

Was this review helpful? Yes 1

Review collected in partnership with Hampton

La Crosse, Wisconsin
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 16, 2013

Stay here a few times per year when visiting family. Rooms are clean, beds comfortable, and the staff is friendly. The rooms are getting a bit "worn", but still in good shape. The breakfast usually has good selection, but this particular morning the seem to be out of everything. No milk, no spoons, very few muffins, low on fruit, etc.,... More

Was this review helpful? Yes 1
See 4 more reviews by B W for Springfield
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review
April 17, 2013

Hi there! Thanks for choosing us once again. We appreciate your business and loyalty as a Hilton Honors member. I'm so glad you found your accomodations comfortable, clean, and the staff friendly. I was so disappointed to read that breakfast was not up to its ususal fair. I'm going to ensure we have necessary additional coverage, especially during our busy... More

Florissant, Missouri, United States
1 review
5 of 5 stars Reviewed April 8, 2013

We arrived in Springfield from St. Louis before noon and checked to see if by chance a room was ready. Although one was not, it was a short drive to all the Springfield attractions. When we returned later in the day, we were surprised to learn we had a free upgrade to a suite. The room was immaculate and very... More

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dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review
April 15, 2013

I'm Darrin, general manager here at the Hampton Inn & Suites Southwest. Thank you for writing a review about your stay with us here in the Land of Lincoln. We are so pleased that you enjoyed your room and appreciated the cleanliness. We pride ourselves in keeping our hotel near spotless. The next time you are in town, we hope... More

1 review
5 of 5 stars Reviewed April 4, 2013

This hotel has a great location outside of Springfield, Illinois - the location is across Route 4 from Panther Creek Country Club and subdivision, so the area is generally a good, safe area. The hotel is very close to Meijer's for any needs you might have as well. The staff at the hotel is great - our most recent stay... More

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Review collected in partnership with Hampton

dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review
April 15, 2013

Thank you for spending your easter holiday with us here at the Hampton Inn & Suites Southwest. I'm so glad you enjoyed the easter eggs for the kids. It's just a little something our breakfast hostess loves to do during the holidays. We're so pleased you found your room to be comfortable, fitting your needs. Hampton has some of the... More

Chandler, Arizona
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 22, 2013

I stayed in this hotel for a total of 4 weeks - two different rooms. Both were very noisy from the equipment - air conditioner inside and hotel utility units outside. Beds were harder than I am used to from Hampton's. Black-out curtains weren't long enough to black out outside lamps and parking lot lights. I am sure if someone... More

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See 6 more reviews by RedWombatRoadie for Springfield
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review
March 28, 2013

Hi there, Thanks for your review! Again, I am so sorry the accomodations disappointed you. As we discussed back in December, we only have two smoking rooms in our hotel and because they are secluded to one area of the hotel, they are near the boiler room. With you prefering the smoking rooms, there wasn't much we could do. Again,... More

Princeton, IL
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2013

As a frequent business traveler, I continue to enjoy my stays at this hotel conveniently located in southwest Springfield, Illinois. The rooms are squeaky clean, well-lit and have plenty of working space. The hotel management and staff are extremely personable and efficient. The free breakfasts are also a nice touch with a wide selection of hot and cold items freshly... More

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See 3 more reviews by Thomas J for Springfield
Dayton, Ohio
1 review
5 of 5 stars Reviewed February 25, 2013

Rooms were clean & staff was very friendly. I came here for business and the location was perfect. There were plently of restaurants nearby too. A winter storm rolled in a day before I had intended on leaving & caused me to leave town a day earlier than I had previously booked. I was pleasantly surprised that the staff was... More

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northern Illinois
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 22, 2013

Hotel is very clean and they had wonderful two room suite that allowed us to spread out and enjoy just hanging out at hotel. Met the nicest breakfast attendant, she was cordial and helpful to all the guests.

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Sterling, IL
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2013

The staff made me feel welcome and were very helpful and friendly. The room was comfortable and clean. The bed was very comfortable. The lobby area is very nice. There is a complementary newspaper available. The breakfast had hot as well as cold food and fresh fruits and pastries. I have stayed here on a number of occasions and have... More

Was this review helpful? Yes 1
dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest, responded to this review
February 22, 2013

Hello there, Thank you for choosing us again while in town. We appreciate our loyal guests like yourself very much. What a pleasure it was to hear about your postiive experience with us. As general manager, I've been lucky enough to work with this fantastic team for the past several years. I really appreciate you taking the time to write... More

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Additional Information about Hampton Inn & Suites Springfield - Southwest

Also Known As:
Hampton Inn & Suites Springfield - Southwest Hotel
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield
Springfield Hampton Inn
Hampton Inn Hotel Springfield
Address: 2300 Chuckwagon Drive, Springfield, IL 62707
Phone Number:
Region: United States > Illinois > Springfield
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Springfield
#5 Business Hotels in Springfield
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Our promise to you includes a clean, comfortable hotel room. In fact, we have 83 of them! If you're traveling with your family, you may opt for a room with two beds. Or, if you're here by yourself on business, why not book a room with a plush, king-sized bed so you can stretch out and relax? ... more   less 
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