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All 40 Springfield hotels

Staybridge Suites South

3.0 of 5 Hotel   |   4231 Schooner Drive, Springfield, IL 62707
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Ranked #21 of 40 hotels in Springfield
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62 people have reviewed this hotel

Traveler rating
    26
    17
    10
    7
    2
See reviews for
23
9
Solo
0
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is under a renovation, so I am sure the product itself will improve immensely. But, when the room itself was not very clean, and the front desk staff didn't seem properly trained, it was disappointing. It took a lot of time to check us in, the front desk clerk seemed a bit new, and was far from friendly.... More

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Staybridge was just ok. We chose to stay there because they had an indoor pool & hot tub and Staybridge typically has an awesome breakfast buffet. Their buffet was comparable to what you get at a Holiday Inn Express, so I was a little disappointed. Also, the hot tub was broken. The room itself was nice & comfortable.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites South, responded to this review

Dear Tygerness, Thank you for taking the time to write us a review regarding your recent stay. It is nice to know that you found the room comfortable. On the other hand, my apologies for the inconvenience you experienced over the breakfast selection and over the hot tub. Rest assured that these issues will be looked into. The feedback we... More

Schererville, Indiana
Contributor
17 reviews 17 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 24, 2014

I recently had the opportunity to stay at The Staybridge Suites in Spingfield during three days of an industry training course. I do not typically stay at the "kitchenette" style hotels, so I really did not know what to expect. I must say that I was please with my overall experience. The rooms are clean and comfortable, the staff was... More

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Nashville, Tennessee, United States
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 21, 2014

They are currently in the process of updating. It needs it. They do have a very good breakfast. We really like the fireplace area off the lobby. The gym is super basic. The staff is friendly. I think some rooms are smoking and if so the entire hall smells.

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Wright City, Missouri
Top Contributor
58 reviews 58 reviews
12 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed February 2, 2014

Just stayed here for the weekend and they had a large group using the pool and all of the towels were dirty the next morning and all over the pool area. I went to the front desk and said the towels are all dirty and the woman responded, "yeah, we're waiting on someone in housekeeping to come in", also under... More

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Bloomington IL
Top Contributor
88 reviews 88 reviews
80 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed January 26, 2014

I have been very happy with previous stays at Staybridge Suites hotels over the last couple years, but this one didn't quite measure up to expectations. It started with my late night arrival to see the heavily pierced girl behind the front desk talking with her boyfriend seeming to be put out by my arrival. I am a IHG Rewards... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites South, responded to this review

Dear nrstycz, Thank you for being an IHG Rewards Club Platinum member and for leaving us a feedback. Please accept our apologies for the shortfalls you have experienced during your stay. It is regrettable that we fell below your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel... More

Indianapolis
Top Contributor
62 reviews 62 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 29, 2013

Mixed feelings on this one. Front desk staff very nice at check in. Priority Club room upgrade I requested was granted! The room though- ugh. The hallways smelled like old food, the carpet in our room was threadbare at the edges, the room was only partially cleaned (there was hair on the bathroom floor in the corners along with dust,... More

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Jamie B, Manager at Staybridge Suites South, responded to this review

Thank you for your recent stay with us. We heard your concerns and are working on solutions to help our housekeeping department run smoother. We are very excited to say that we will be recently renovating the entire hotel and would love for you to come back and give us another try. Once again, thank you for staying with us... More

Wellington, Florida
Top Contributor
61 reviews 61 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 14, 2013

I was assigned to work in Springfield and stayed at the stay bridge Suites. While room appeared to be clean, the hotel is dated in the appearance and appointments (no flat screen TV). I had to change rooms because the first assigned rooms heater did not function. The clocks in the both rooms were not set and did not function.... More

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Jamie B, Manager at Staybridge Suites South, responded to this review

I would like to thank you for your valuable feedback on your stay with us. I am very sorry to hear that your stay with us did not meet up to your expectations. Kindly be assured that we are taking the necessary actions to remedy these issues. Please provide us with the joy of being able to serve you again... More

Crete, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 6, 2013

My husband, my son and I visit Springfield, IL frequently, and we have stayed at the Staybridge Suites each time. In fact, we've stayed there so often that we have acquired over 20,000 rewards points. Generally, our stay is fairly comfortable; however, this past visit was a true disappointment. We had requested an early check-in, but we were delayed and... More

Was this review helpful? Yes 1
Jamie B, Manager at Staybridge Suites South, responded to this review

Joanne, Thank you so much for taking the time out of your day and offering us your feedback on your most recent stay. Our IHG Rewards Club members are very important to us. We are greatly sorry to hear about the inconveniences you had during your stay. It is Staybridge's motto to provide all the comforts of home to all... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 8, 2013

I was in Springfield on business for about a week, and my job had us stay here at the StayBridge. Upon first visiting, I was initially impressed, the lobby and the staff seemed friendly enough. I found my way to my two bedroom suite (that I shared with a co-worker) and was pleased with the size of the room and... More

Was this review helpful? Yes
Sherri W, Manager at Staybridge Suites South, responded to this review

Thank you very much for your feedback on your most recent stay here. Your response gives us the opportunity to improve future stays for all of our guests. We are certainly disappointed to hear that we fell short of satisfying your needs. We are looking into your specific stay and the incidences that occured during your stay and would like... More

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Additional Information about Staybridge Suites South

Also Known As:
Staybridge Suites South Hotel
Staybridge Suites South Hotel Springfield
Staybridge Suites Springfield
Address: 4231 Schooner Drive, Springfield, IL 62707
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 40 hotels in Springfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites South 3*
Official Description (provided by the hotel):
Staybridge Suites is an all suites extended-stay hotel in Springfield, Illinois, home of Abraham Lincoln and The Abraham Lincoln Presidential Library and Museum. Each suite is designed for maximum flexibility and adaptability to meet all of your individual needs. Whether you are relocating to the area, on a project assignment, or just getting away for the weekend, Staybridge Suites has what you want! Staybridge offers 3 different suite room types; Studio, One-Bedroom, and Two-Bedroom. All suites contain a fully equipped kitchen, living room, 2-line telephone, direct in-room phone#, voice mail, and free high speed wireless Internet and wired Internet access. Hotel amenities include 24-hour service desk, complimentary breakfast bar, evening Sundowner reception(Mon-Thur), fitness center, business center, swimming pool, free guest laundry facility and complimentary shuttle service (8:00 am-6:00pm). The Staybridge Suites is located within a few miles of downtown Springfield, The Abraham Lincoln Presidential Library and Museum, White Oaks Mall, and Frank Lloyd Wright's Dana Thomas House. We are located off of I-72 and Route 4 at exit #93 in Prairie Crossing, Southwest Springfield. ... more   less 
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