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Baymont Inn & Suites Springfield

GreenLeadersGold level
2.5 of 5
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5871 S 6th St. Frontage Rd E, Frontage Road, Springfield, IL 62703
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Baymont Inn & Suites Springfield
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Ranked #26 of 40 Hotels in Springfield
GreenLeadersGold level
A recent review
3 of 5 stars reviewed yesterday
michelledG7518QD Joliet, Illinois
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830 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Granite City, Illinois
5 of 5 stars Reviewed 5 days ago NEW

The staff at the Baymont Springfield, Il were pretty unkind. When making reservations I had to put all 4 rooms on my credit card. The man said my card would automatically be charged for the 4 rooms on Sat morning, July 24, and the people would have to reimburse me for the room. Upon arrival the people were told they... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, While evaluating your feedback, It clearly shows that you had a perfectly pleasant stay at our Springfield IL location but due to some kind of communication error you were pursuing under a very wrong information. Please feel free to call me @ (217) 529-66655 ext 676 for any kind of billing... More 

BOLINGBROOK
1 review
4 of 5 stars Reviewed 5 days ago NEW

For some reason still not completely explained to me by management, Baymont has the latest opening time for their swimming pool, both in Springfield and elsewhere. With children, the pool needs to be opened by 7 or 8:00 am so families can take a swim and relax before having to pack up and leave. The 10:00 a.m. opening intentionally keeps... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, Your feedback clearly talks about your wonderful stay overshadowed by our pool hours. I apologize if it did not fit in to your schedule. Our pool hours are 10 AM till 11 PM. I will definitely talk to an upper management to reset pool hours for early risers. We will wait... More 

Darien, Illinois
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My overnight stay at this Baymont in Springfield was delightful: a completely smoke-free hotel, very clean, with GREAT bed, decent breakfast, courteous personnel, and to top it off, a low price! Now that I've found this hotel, I will definitely choose to stay here if I'm ever again in need of a place to stay in Springfield, IL ...... The... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Elizabeth, We appreciate your business and your feedback, We strive to provide an exceptional stay at much discounted price then many of our competitors. We are glad that see your feedback about your perfect stay. Please know, this perfect stay was truly an outcome of our crew members team work. Your review will be shared with our crew members.... More 

Alachua, Florida
Level Contributor
61 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Initially wasn't thrilled with the location but overcame that upon checkin. I dealt with Ms Amy who is very personable and has great customer service skills. Also had the chance to speak with the manager who was very friendly and took time from his day to speak with a customer. The room was spacious and properly cleaned for a new... More 

Was this review helpful? Yes 1
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, We are glad that our crew members` service skills and our spotlessly cleaned room provided you what you were needing during trip to Springfield IL. We will wait for your next reservation phone call @ (217) 529-6655. Thank you for reading and best wishes to all. More 

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