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Baymont Inn & Suites Springfield

GreenLeadersGold level
2.5 of 5
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5871 S 6th St. Frontage Rd E, Frontage Road, Springfield, IL 62703
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Baymont Inn & Suites Springfield
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Ranked #27 of 40 Hotels in Springfield
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 days ago
Beverly S Golden Valley
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757 reviews from our community

Traveler rating
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    138
    54
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324
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (757)
  • Mar-May only
    (193)
  • Jun-Aug only
    (218)
  • Sep-Nov only
    (249)
  • Dec-Feb only
    (97)
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Sheboygan Falls, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It was close to where we wanted to visit, easy access Map Quest gave us the wrong directions and motel but we caught that before we left home

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Nancy, We appreciate your business and your feedback, We are glad to learn about your very perfect stay @ Baymont Inn & Suites, Springfield IL location. We will wait for your next reservation phone call @ (217) 529-6655. Thank you for reading and best wishes to all. More 

Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed 5 days ago NEW

I booked our stay through Priceline, so we ended up with a king size bed for our family of four. Overall, our stay was very pleasant, but I would have preferred 2 smaller beds over 1 large. This hotel is very dog friendly, which I loved!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, As always We welcome Pets with some terms & Conditions. We are glad that you found our hotel very family friendly & Pet friendly as well. We apologize for not having you in a room with 2 beds as Priceline.com had reserved a King size bed for you. Moreover we were... More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed 6 days ago NEW

Hotel looks nice, staff is not rude but not friendly either. The breakfast hours are short and the worker who works the breakfast almost seemed annoyed and did not seem to know the word excuse me when reaching over you to grab something or replace something from the breakfast counter. The pool area seems a little abandoned, the paint is... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate you choosing us and spending some extra time on providing a very valuable feedback. Please know that this is your 2nd feedback with in 2 days for a same stay you completed. It is clear from your feedback that our staff members` failed on your expectations. Your feedback has already been discussed briefly during our employee... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Spent two nights here with my family The room seemed cleaned until we were packing up to leave and found a shoe under the bed that wasnt ours makes me wonder what else wasn't properly cleaned. I told the front staff about the shoe after she was done checking her personal cell phone of course she looked up but she... More 

Was this review helpful? Yes
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, We will like to apologize for delivering a lower satisfactory stay. Please know that this is not our common practice. You may check thousands of reviews across the internet and be assured that our staff members go our of their way to deliver a perfectly satisfactory stay. It seems like our... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here in April 2014 same time. Our experience back then was alright so we picked it again for this year. We were pleased to see that whole hotel has been completely remodeled and facelifted. Our room was clean and beds were great. We will choose this place again same year.

Was this review helpful? Yes
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Gust, We appreciate your business and your extra efforts on an excellent feedback, We want to thank you for sharing some pictures taken at our hotel. We are very glad to see that our crew members delivered a perfect stay twice in a row for 2 consecutive years. Indeed we will wait for your next reservation call @ (217)... More 

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