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Baymont Inn & Suites Springfield

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5871 S 6th St. Frontage Rd E, Frontage Road, Springfield, IL 62703
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Baymont Inn & Suites Springfield
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943 Reviews from our TripAdvisor Community

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Minneapolis, Minnesota
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Right by the interstate so in good location, did not hear any traffic noise. Room was nice size but bathroom small. Great pet friendly place, plenty of room for my two dogs. The university was only a mile away and was a great place to walk the dogs and Lake Point Grill was only minutes away and great food. Cracker... More 

Helpful?
Thank 250saffy
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your excellent experience at our Baymont Inn & Suites, Springfield IL location. As always, We strive to provide an exceptional stay to our guests and your comments support it. We will wait for your next reservation call @ (217) 529-6655. Thank you for reading and... More 

Saint Charles, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We spent one night at this hotel on our way to a family function. We found it to be very clean, quiet and reasonably priced. Hotel staff was very nice as well. Did not have breakfast so can't comment on it.

Helpful?
Thank janeteaton39
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Hello, We appreciate you choosing us and spending your valuable time on a feedback. We are glad to learn about your excellent stay at our Baymont Inn & Suites, Springfield IL facility. We strive to provide an exceptional stay to our guests at a much lower price then many of our competitors. We will wait for your next reservation call... More 

Springfield, IL
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We loved the size of the room and the bed was the most comfortable that I have slept in. They call a "kitchenette" a room with a fridge and microwave - no sink or utensils, The pool had a lot of condensation and you could hardly see with all the fog. The whirlpool was nice but very small. The breakfast... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Martha Alice B
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your almost perfect stay at our Baymont Inn & Suites, Springfield IL location. At the same time Please accept my apology if our pool area and breakfast food was any less then your expectations. I will discuss this feedback with our crew members during our... More 

Rock Falls, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was very comfortable and the staff was very friendly. Hotel could use a few upgrades, but very nice hotel

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank 655kathleena
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, We are glad to learn about your pleasant experience at our location. We will wait for your next reservation call @ (217) 529-6655. Thank you for reading and best wishes to all. More 

Chicago, Illinois
Level Contributor
100 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

very clean room. comfortable bed. big bathroom due to handicap room. we missed breakfast, but cracker barrel next door. we would have rated 4stars, but you could hear person walking in the room above(2nd floor), which made an additional squeak sound. we thought person in that was heavy, but no we could hear maid walking next day. we notified clerk... More 

Helpful?
Thank loveadeal55
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, We are glad to learn about your very excellent stay at our Baymont Inn & Suites, Springfield IL location. Please know that we have made notes on your concerns and we will be looking in to this. We will wait for your next reservation call @ (217) 529-6655. Thank you for... More 

Las Vegas, Nevada
Level Contributor
10 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Have been here before, still impressed with the hotel. Great rooms, comfortable, good service.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Thom L
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, We are glad to learn about your very excellent stay at Baymont Inn & Suites, Springfield IL. As always, We will wait for your next reservation call @ (217) 529-6655. Thank you for reading and best wishes to all. More 

Calumet City, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

This was my 5th stay with in last 3 months as my company has just openned their retail location in Springfield IL. I was referred to this hotel by my local location manager. I must tell, I had doubts when I was buying my room for $66 online as I am not sure I may come across for the rat... More 

Helpful?
Thank ben r
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Ben, We appreciate your repeat business and your detailed feedback. We are glad to learn about your very excellent stay at our Baymont Inn & Suites, Springfield IL location. We will wait for your next reservation call @ (217) 529-6655. thank you for reading and best wishes to all. More 

Griffith, Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked my room here for my trip to Springfield. They offered me a discounted room to match the online bookers and mentioned they were pet friendly, which is also a plus. The next morning they started repeatedly trying to charge my card in full before I ever arrived for the entire stay, and much more than we agreed to... More 

Helpful?
Thank Jim K
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Jim, As your language on phone explained about how nice you were, Your language explains the same while reading your review as well. Indeed hotel tried to Pre-Authorize your payment card for the stay amount on the date of your arrival. It is hotel`s policy to call and inform the guest if the payment card does not work. Hotel... More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 4 weeks ago

For once, when you put a "DO NOT DISTURB" sign on your door, that means we don't want to be bothered. Baymont is the 1st, and only place, which allowed us THAT luxury. The hotel staff was friendly and accommodating, the rooms, dining& reception area were clean. My husband and I enjoyed our stay and would enthusiastically recommend this hotel.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank juanitaw2016
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, We are glad to learn about your very perfect stay at our Baymont Inn & Suites, Springfield IL location. As your feedback mentions, Our very efficient crew members pour their sweat to deliver an exceptional stay to our guests. We will wait for your next reservation call @ (217) 529-6655. Thank... More 

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