We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Springfield

Certificate of Excellence
Hotel website
Hotel deals
2501 Sunrise Drive, Springfield, IL 62703
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Candlewood Suites Springfield
Professional photos View all
Browse nearby
Candlewood Suites Springfield
Add Photo Write a Review

132 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    98
    19
    9
    5
    1
See reviews for
35
20
4
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (132)
  • Mar-May only
    (35)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (27)
All months
Springfield, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel has a superb staff all-round. Each employee has gone the extra mile to assist in any way they can. The rooms are spacious and comfortable and housekeeping does a wonderful job in keeping our room clean. Having a full-size frig, a nice-sized pantry, microwave, dishwasher, and a two-burner stove have made for easy meal preparation and clean-up. A... More 

Was this review helpful? Yes
Rock Island, Illinois
5 of 5 stars Reviewed 2 weeks ago

Candlewood Suites in Springfield surpassed my expectations. Their great hospitality, clean rooms and grounds made me feel right at home. All of the staff went beyond the call of duty to accommadate and ensure the stay was a pleasant one. If every hotel had a night auditor like Lea'Vell, every hotel would be a 5 star establishment. Kudos! to a... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

NOT only did I have a remarkable time but on the Tuesday nightvof the week I stayed the night audit Lea'Vellbhad acknowledged that I had broken my shoe and he sowed it back together. It still works I am very pleases with the services here, I will definitely recommend this hotel to others...Thank you for all of your help P.s.... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

LeaVell was very polite and respectful and very helpful. And is a very hard working and helped with all of my needs, and answered all of my questions. And my hotel is great. Very comfortable and is very home felt. This is the best hotel ever!!!!!!

Was this review helpful? Yes
Level Contributor
9 reviews
5 of 5 stars Reviewed 2 weeks ago

LeaVell is an awesome customer service person! He took a personal interest in seeing to my needs. He made sure every detail was covered and made my stay very pleasant. The room was clean, with all of the amenities that one would need to stay for a long period. It really is like a home away from home. I will... More 

Was this review helpful? Yes
Springfield, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

My first time staying at the Candlewood Suites and I was very pleased with the hotel appearance, the staff and the rooms are great. Lea'Vell knows is very knowledgable about this hotel and the rewards system. Thanks to him, I am now a rewards member.

Was this review helpful? Yes
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you very much for taking the time write your nice review of Candlewood Suites. We are pleased that our hotel and team members met your expectations. I have shared your review with LeaVell and the rest of the team! Thank you again! Janie D. More 

Schaumburg, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

LeaVell is truely an awesome customer service agent: professional, attentive to detail, customer friendly and friendly. We appreciate when my family and I or only myself stay at your hotel as it's always a wonderful experience. I'm happy you have LeaVell on your team! Keep up the good work! Lastly, your overall neatness and cleanliness at the Candlewood...is a major... More 

Was this review helpful? Yes
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you Victor M., for your very nice review of your recent stay at Candlewood Suites. It is always great to hear that we met your expectations and needs! I have shared your comments with LeaVell and our entire Candewood team and they are very happy to see their efforts and hard work are appreciated. Thank you again and we... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

First let me start by saying, KAYLA, the young lady that on duty on July 3, is a TOTAL ROCKSTAR!!! I was in town for the 4th of July weekend and I normally stay with family while I'm there, however, a relative was sick so I opted to get a room for 1 night (I HATE GERMS!!). I normally would... More 

Was this review helpful? Yes
gmcandlewood, Guest Service Representative at Candlewood Suites Springfield, responded to this review

I want to start off by saying thank you Lysa L, for staying with us at Candlewood Suites and for the awesome review. I greatly appreciate you recognizing the time and care I put into finding the perfect fit for you and your family. It is such a pleasure to read positive reviews, such as yours. Our entire team at... More 

Oxford, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2015

We arrived at 2am with no reservation and Lavell really took care of us. He made sure that we had everything we needed for the night and that we knew where everything was. Very clean and comfortable room. Candlewood is now in our list of hotel rotation for trips.

Was this review helpful? Yes
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Teresa- It is a great feeling to read that our hotel and team have met and exceeded your needs and expectations. I have shared your review with our team. Thank you for taking the time to write a review of Candlewood Suites and we hope to see you again soon. Janie D More 

St. Louis, MO
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 19, 2015

I really enjoyed this hotel. It's clean, new, and located in a convenient part of town. The room has a stove, microwave, full sized refrigerator, work space desk, bed, and chair. There are lots of places to plug in, the wifi is free and fast and the cable tv has lots of choices. There is also a gym and other... More 

Was this review helpful? Yes 1
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you for writing a review of your stay at Candlewood Suites. It is always a pleasure to read that our team members and our hotel met your needs. I have shared your review with Leavell and the rest of our team. Thank you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

62 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (8)
Viewed
Bathroom (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Room/suite (29)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (3)
Viewed
Other (9)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Springfield hotels
0.9 mi away
Country Inn & Suites By Carlson, Springfield
5.1 mi away
Hampton Inn & Suites Springfield - Southwest
2.9 mi away
President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel
Show Prices
Show Prices
Show Prices
0.1 mi away
Residence Inn by Marriott Springfield South
0.5 mi away
Hilton Garden Inn Springfield
Hilton Garden Inn Springfield
#10 of 40 in Springfield
4.0 of 5 stars 441 reviews
0.2 mi away
Comfort Suites
Comfort Suites
#5 of 40 in Springfield
4.5 of 5 stars 75 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay