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All 40 Springfield hotels

Candlewood Suites Springfield

2.5 of 5 Hotel   |   2501 Sunrise Drive, Springfield, IL 62703
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88%
Ranked #4 of 40 hotels in Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Heather J Huntsville, Alabama
  • Reviews (76)
  • Photos (30)
  • Amenities
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  • Room tips (12)
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76 people have reviewed this hotel

Traveler rating
    54
    13
    6
    2
    1
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24
17
2
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Huntsville, Alabama
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel is wonderful! We were recently in town for a quick overnight stay and this hotel exceeded our expectations. The guy working the desk was super nice and very attentive. The rooms were very clean and included (fridge, stove, etc.) The hotel even offers, board games and movies to borrow so we were able to grab a movie and... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed May 4, 2014

Had a great experience at this hotel. Beds are extremely comfortable and appears to be a family owned business that treats you as one of their own. Meeting room was sufficient for our small group of 7. My only suggestion would be a light continental breakfast or light snacks in the evening(chips and salsa, pretzels) I've seen this at various... More

Was this review helpful? Yes
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this review

Thank you Tatia D. for your review of your last stay with us. We are glad to hear you found our beds to be comfortable and also that your group was able to take advantage of our conference room. We hope you and your group will be able to stay with us again in the future. Thank you More

Urbana, Illinois
1 review
5 of 5 stars Reviewed April 23, 2014

I have recently been working in Springfield Illinois and chanced across a hidden gem. The Candlewood Suites, just off of Dirksen Parkway in southeast Springfield is a clean, affordable, convenient hotel. The staff goes out of their way to make sure your stay is pleasant. Just last night, Robert at the front desk, deftly handled several people checking in at... More

Was this review helpful? Yes
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this review

Thank you Thomas for taking the time to provide us with your feedback regarding your last stay. We will make sure to pass along your comments to Robert at the front desk and hope you will be able to stay with us soon. Thank you very much. More

Eastvale, California
1 review
4 of 5 stars Reviewed April 22, 2014

People at the front desk were great and I love the "Cupboard" because it's super convenient if you forget something. The people working the front desk are super helpful and always willing to solve your problems. However, the housekeeping needs improvement because even though I told them that I have a dog in the room, but that they can still... More

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gmcandlewood, Manager at Candlewood Suites Springfield, responded to this review

Thank you Stephanie for your comments regarding your last stay. I would like to aplogize about the issues you encountered while you were with us. We hope you will give us another chance and hope to see you in the future. More

Contributor
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 11, 2014 via mobile

Comfortable room with kitchen amenities. Nice view. Room felt clean and modern. Excellent staff. I stayed with my two children and a pet. The beds were very comfortable and there was not a lot of noise heard from other rooms. I will stay here again.

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gmcandlewood, Manager at Candlewood Suites Springfield, responded to this review

Thank you Asausen for the review you gave for your last stay with us. We are glad that you enjoyed the amenities in your room and found our staff to be pleasant. Thank you very much for your feedback. More

Salem, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2014

I work on the road half my life. the staff works very hard to make you feel welcome and secure. clean and spacios rooms. Heart, Compassion, & senserity is the key to thier success, I rate them a 10 star Establishment. Thanks for the Heart!!

Was this review helpful? Yes 1
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you George for your recent comments about your last stay. We have passed your positive comments along to our staff and we are glad you enjoyed the service our staff provided you. Thank you very much. More

Lexington, Kentucky
1 review
5 of 5 stars Reviewed February 26, 2014

I was flown in on someone else's dime, not really expecting much more than a place to hang my hat. To my surprise, the room was quite nice and well situated with amenities-- including a full kitchen (as well as a full-sized refrigerator). Though I could not imagine spending enough time in my room to need a dishwasher, it had... More

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gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you very much B.A. for taking the time to leave us a positive review. We were glad to hear you enjoyed your room and that our linen was comftorable for you. Please do not hesitate to book a room with us if you are ever in town again. Thank you More

Tallahassee, Florida
1 review
5 of 5 stars Reviewed February 16, 2014

I recently moved to Springfield, Illinois with my family, which included a cat and a German Shepard. We were here for 2 weeks. The staff was so helpful, friendly and always pleasant. My kids would get cabin fever and run around the hotel, and the staff here were always nice to them. My daughter volunteered to help shovel some snow,... More

Was this review helpful? Yes
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you Paige for taking the time to review your recent stay. We are glad to hear you were able to take advantage of all our amenities and found the staff to be pleasant. If you ever need a room again in Springfield we hope you will stay with us. More

Lafayette, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014

The rooms were very spacious and cozy. The staff was friendly and helpful; they even helped us arrange a pizza party for our large crowd staying at the hotel. We've already booked rooms there for next year!

Was this review helpful? Yes 1
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you Stjames 800 for your recent comments about your last stay. We were glad to hear you enjoyed your room during your visit and that the staff was able to help you with your dinner. We are looking forward to seeing you next year. More

Bowling Green, Kentucky
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2014

We stayed in Springfield while visiting relatives and used IHG points for this hotel. Robert, at the front desk, was wonderful! He was so friendly, polite and professional as he helped us deal with the main IHG office to deal with the points issue. The hotel is very clean and well-maintained. We had a wonderful stay.

Was this review helpful? Yes 3
gmcandlewood, Public Relations Manager at Candlewood Suites Springfield, responded to this review

Thank you Pam C for taking the time to review our property regarding your last stay. We are glad you enjoyed your stay here and we will make sure to pass along your comments to Robert at the front desk. We hope you will be able to stay with us again during your next trip to Springfield. Thanks again More

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Additional Information about Candlewood Suites Springfield

Address: 2501 Sunrise Drive, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites Springfield 2.5*
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Also Known As:
Candlewood Suites Springfield Hotel Springfield

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#4 Family Hotel in Springfield #4 Business Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
We are the newest extended stay hotel in the Springfield, Illinois area. The Candlewood Suites is just minutes away from numerous Abraham Lincoln sites including the new Lincoln Presidential Library and Museum, Lincoln's Home, Lincoln's Tomb and New Salem State Park. Other points of interest a short drive away include the Illinois State Capitol, Abraham Lincoln Capitol City Airport, Illinois State Fairgrounds, the Dana-Thomas House and Knight's Action Park. We are also centrally located to several business and government offices, medical centers, restaurants and retail shops. Consider Us Home and experience our Comforts of Home Bedding Collection. Enjoy high-speed Internet and full kitchens in spacious guest rooms for longer visits. Candlewood Suites provides free laundry facilities, unlimited access to a state-of-the-art business center, an exercise room and the Candlewood Cupboard convenience store for meals and snacks. Pets are welcome with a $100 non-refundable fee. Current shot documentation is required. A pet policy must be signed at check-in. Room cleaning is provided once every 7 days. Maximum number of people allowed per room (including children) is 2 in a room with 1 bed and 4 in a room with 2 beds. The front desk is open 24-hours a day. ... more   less 
Number of rooms
110

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