We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Springfield

Certificate of Excellence
Hotel website
Hotel deals
2501 Sunrise Drive, Springfield, IL 62703
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Candlewood Suites Springfield
Professional photos View all
Browse nearby
Candlewood Suites Springfield
Write a Review

114 reviews from our community

Traveler rating
    84
    16
    9
    4
    1
See reviews for
30
20
4
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (114)
  • Mar-May only
    (34)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (27)
All months
San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Exceptional customer service. Robert and other staff were very professional and friendly. All the amenities met or exceeded out expectations. The kitchen area not only included a full size fridge but complimentary popcorn was waiting in the microwave. The facility is a tremendous value.

Was this review helpful? Yes
Springfield, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have been staying in hotels while traveling on the road for 8 years now and I have never received this level of service. One individual in particular, Lea'Vell, in guest services, has made me feel at home during our stay here in Springfield. I absolutely Love staying here. Candlewood Suites has earned my business for life!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

It is exceptional employees like Robert and Lea'Vell that go above and beyond in providing the best customer service that makes you feel like you are at home. This is the icing on any night stay regardless of which Suite anywhere in the country you stay in! Book now for your SUITE deal! Trip it up people! Happy Memorial Day!

Was this review helpful? Yes
Seaforth, Canada
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was a great place for a great price. Love the full size fridge and full kitchen. Staying here with our kids really helps with preparing breakfast and lunch. The parking is ample and seems like in a safe part of town.

Was this review helpful? Yes
Matteson, Illinois
Top Contributor
63 reviews 63 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this property at least six times. I really enjoy the "home like" feeling of the rooms. The room offers a nicely equipped kitchen. Very easy to prepare a simple meal. The kitchen has a large microwave, stove top, full size refrigerator with an ice maker, toaster, dishes, pots and pans. There is even dish washing liquid... More 

Was this review helpful? Yes
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you so much for the nice review of your recent stay at Candlewood Suites. We are happy that we met your expectations and truly appreciate your positive feedback. Thank you again and we hope to see you again soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I travel a lot. I'm always in and out of hotels, and this by far one of the cleanest hotels I've stayed in, in a long time. The hotel staff was very friendly and made my stay feel like a home away from home. I hope every time I visit Springfield, I can make the Candlewood suites my home away... More 

Was this review helpful? Yes
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Danielle - thank you for taking the time to write a review of your stay at Candlewood Suites. We are delighted to hear we are your home away from home when you are in Springfield, Thank you again and we hope to see you again soon. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I just spent a couple weeks at Candlewood Suites on business and was very happy with everything about my stay. When I walked in, I was greeted by very pleasant staff and immediately felt at home. The hotel was extremely clean from the common areas all the way to my room. It looked and smelled like a brand new facility.... More 

Was this review helpful? Yes
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

The entire team at Candlewood Suites would like to thank you sincerely for your very nice review of your recent stay at our hotel. It is so rewarding to read how our efforts are appreciated. We hope to see you again in the near future. Thank you again! Janie DeHeve More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Love this place! The staff went out of their way to make sure we had everything we needed. Rooms were very clean. Overall the place was excellent. Will always stay here when I'm in town! And that's saying a lot because I'm super picky!

Was this review helpful? Yes
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Our entire team at Candlewood are delighted to read your nice review of your recent stay at Candlewood. We strive to meet or exceed our guests expectations and it is so nice to read that our efforts are noticed. Thank you again and we hope to see you again soon. More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is great when u first walk in but the rooms are great but u only get service once a week and sometimes you don't get any if they just miss your room and the staff there is unprofessional the room has a smell of a pet and smoke I was very disappointed on my stay I was only... More 

Was this review helpful? Yes
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you for taking the time to write a review of your recent stay. We have used your comments about our hotel as a training for our entire Team. We are sorry we did not meet your expectations but hope you will give our hotel another chance to show you improvements. Thank you again. Janie DeHeve More 

Champaign-Urbana, Illinois
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 19, 2015

Candlewood Suites is on fire!!! I stayed at this hotel for 3 months on business. Every morning and/or every night I was greeted by a friendly and smiling employee. It did not matter if it were front desk personnel or those in housecleaning services. This hotel has an awesome team of employees. They repeatedly go out of their way to... More 

Was this review helpful? Yes
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

What an awesome review of our hotel! Thank you so much for taking the time to write this. I have shared this review with our team and everyone is delighted to hear we met or exceeded your expectations. Our team misses you as well and we will look forward to your next stay with us! Thank you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Bathroom (1)
Viewed
Room/suite (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay