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All 40 Springfield hotels

Candlewood Suites Springfield

2.5 of 5 Hotel   |   2501 Sunrise Drive, Springfield, IL 62703
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88%
Ranked #4 of 40 hotels in Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Becky S Murphysboro, Illinois, United States
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80 people have reviewed this hotel

Traveler rating
    58
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Murphysboro, Illinois, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had 4 rooms from Aug.5-17th 2014. We were so pleased with everything about our stay! The facility, the staff, the rooms. We are getting ready to make our reservations for next year! So happy that we found this place, will recommend to others!

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illinois
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I typically stay at higher end hotels, so I was pleasantly surprised by this hotel. It was new, clean, great gym and Lea'vell in guest services went above and beyond to make us feel welcome. IHG should promote Lea'vell to some sort of guest services trainer.

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Naperville
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked this through Hotwire as a place to crash after a late night at the Illinois State Fair. We noticed the place was pet friendly but were pleasantly surprised with the clean room, comfy bed, and nice shower. Especially surprised by the incredible service-printed directions to the fair, ice for our cooler, coffee, fruit, discount at a local restaurant, and... More

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Walnut,Illinois
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a very nice place to stay! The staff is very friendly. The rooms are very spacious. Very clean. We were here for a family wedding and we all stayed here. No one complaint from all the family.

Was this review helpful? Yes
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you very much for your recent review of our hotel. I will be sure to share with the staff that you found them to be friendly and helpful. We are glad we were able to accommodate your family for their wedding and hope you will be able to stay with us again. Thank you More

Huntsville, Alabama
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

This hotel is wonderful! We were recently in town for a quick overnight stay and this hotel exceeded our expectations. The guy working the desk was super nice and very attentive. The rooms were very clean and included (fridge, stove, etc.) The hotel even offers, board games and movies to borrow so we were able to grab a movie and... More

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gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you very much Heather J for turning in a review for our property. I am glad to hear you enjoyed our lending locker and were able to take advantage of our dvds to rent in the cupboard. We hope you will be able to stay with us again soon. Thank you very much. More

1 review
5 of 5 stars Reviewed May 4, 2014

Had a great experience at this hotel. Beds are extremely comfortable and appears to be a family owned business that treats you as one of their own. Meeting room was sufficient for our small group of 7. My only suggestion would be a light continental breakfast or light snacks in the evening(chips and salsa, pretzels) I've seen this at various... More

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gmcandlewood, Manager at Candlewood Suites Springfield, responded to this review

Thank you Tatia D. for your review of your last stay with us. We are glad to hear you found our beds to be comfortable and also that your group was able to take advantage of our conference room. We hope you and your group will be able to stay with us again in the future. Thank you More

Urbana, Illinois
1 review
5 of 5 stars Reviewed April 23, 2014

I have recently been working in Springfield Illinois and chanced across a hidden gem. The Candlewood Suites, just off of Dirksen Parkway in southeast Springfield is a clean, affordable, convenient hotel. The staff goes out of their way to make sure your stay is pleasant. Just last night, Robert at the front desk, deftly handled several people checking in at... More

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gmcandlewood, Manager at Candlewood Suites Springfield, responded to this review

Thank you Thomas for taking the time to provide us with your feedback regarding your last stay. We will make sure to pass along your comments to Robert at the front desk and hope you will be able to stay with us soon. Thank you very much. More

Eastvale, California
1 review
4 of 5 stars Reviewed April 22, 2014

People at the front desk were great and I love the "Cupboard" because it's super convenient if you forget something. The people working the front desk are super helpful and always willing to solve your problems. However, the housekeeping needs improvement because even though I told them that I have a dog in the room, but that they can still... More

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gmcandlewood, Manager at Candlewood Suites Springfield, responded to this review

Thank you Stephanie for your comments regarding your last stay. I would like to aplogize about the issues you encountered while you were with us. We hope you will give us another chance and hope to see you in the future. More

Senior Contributor
29 reviews 29 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 11, 2014 via mobile

Comfortable room with kitchen amenities. Nice view. Room felt clean and modern. Excellent staff. I stayed with my two children and a pet. The beds were very comfortable and there was not a lot of noise heard from other rooms. I will stay here again.

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gmcandlewood, Manager at Candlewood Suites Springfield, responded to this review

Thank you Asausen for the review you gave for your last stay with us. We are glad that you enjoyed the amenities in your room and found our staff to be pleasant. Thank you very much for your feedback. More

Salem, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2014

I work on the road half my life. the staff works very hard to make you feel welcome and secure. clean and spacios rooms. Heart, Compassion, & senserity is the key to thier success, I rate them a 10 star Establishment. Thanks for the Heart!!

Was this review helpful? Yes 1
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you George for your recent comments about your last stay. We have passed your positive comments along to our staff and we are glad you enjoyed the service our staff provided you. Thank you very much. More

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Additional Information about Candlewood Suites Springfield

Address: 2501 Sunrise Drive, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Springfield 2.5*
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Also Known As:
Candlewood Suites Springfield Hotel Springfield

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#3 Business Hotel in Springfield #3 Family Hotel in Springfield #7 Romantic Hotel in Springfield
Hotel Class
Official Description (provided by the hotel)
We are the newest extended stay hotel in the Springfield, Illinois area. The Candlewood Suites is just minutes away from numerous Abraham Lincoln sites including the new Lincoln Presidential Library and Museum, Lincoln's Home, Lincoln's Tomb and New Salem State Park. Other points of interest a short drive away include the Illinois State Capitol, Abraham Lincoln Capitol City Airport, Illinois State Fairgrounds, the Dana-Thomas House and Knight's Action Park. We are also centrally located to several business and government offices, medical centers, restaurants and retail shops. Consider Us Home and experience our Comforts of Home Bedding Collection. Enjoy high-speed Internet and full kitchens in spacious guest rooms for longer visits. Candlewood Suites provides free laundry facilities, unlimited access to a state-of-the-art business center, an exercise room and the Candlewood Cupboard convenience store for meals and snacks. Pets are welcome with a $100 non-refundable fee. Current shot documentation is required. A pet policy must be signed at check-in. Room cleaning is provided once every 7 days. Maximum number of people allowed per room (including children) is 2 in a room with 1 bed and 4 in a room with 2 beds. The front desk is open 24-hours a day. ... more   less 
Number of rooms
110

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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