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All 40 Springfield hotels

Candlewood Suites Springfield

2.5 of 5 Hotel   |   2501 Sunrise Drive, Springfield, IL 62703
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87%
Ranked #4 of 40 hotels in Springfield
Certificate of Excellence 2013
A recent review
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74 people have reviewed this hotel

Traveler rating
    52
    13
    6
    2
    1
See reviews for
24
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2
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Urbana, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

I have recently been working in Springfield Illinois and chanced across a hidden gem. The Candlewood Suites, just off of Dirksen Parkway in southeast Springfield is a clean, affordable, convenient hotel. The staff goes out of their way to make sure your stay is pleasant. Just last night, Robert at the front desk, deftly handled several people checking in at... More

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Eastvale, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

People at the front desk were great and I love the "Cupboard" because it's super convenient if you forget something. The people working the front desk are super helpful and always willing to solve your problems. However, the housekeeping needs improvement because even though I told them that I have a dog in the room, but that they can still... More

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Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Comfortable room with kitchen amenities. Nice view. Room felt clean and modern. Excellent staff. I stayed with my two children and a pet. The beds were very comfortable and there was not a lot of noise heard from other rooms. I will stay here again.

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Salem, Illinois
1 review
5 of 5 stars Reviewed 5 weeks ago

I work on the road half my life. the staff works very hard to make you feel welcome and secure. clean and spacios rooms. Heart, Compassion, & senserity is the key to thier success, I rate them a 10 star Establishment. Thanks for the Heart!!

Was this review helpful? Yes
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you George for your recent comments about your last stay. We have passed your positive comments along to our staff and we are glad you enjoyed the service our staff provided you. Thank you very much. More

Lexington, Kentucky
1 review
5 of 5 stars Reviewed February 26, 2014

I was flown in on someone else's dime, not really expecting much more than a place to hang my hat. To my surprise, the room was quite nice and well situated with amenities-- including a full kitchen (as well as a full-sized refrigerator). Though I could not imagine spending enough time in my room to need a dishwasher, it had... More

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gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you very much B.A. for taking the time to leave us a positive review. We were glad to hear you enjoyed your room and that our linen was comftorable for you. Please do not hesitate to book a room with us if you are ever in town again. Thank you More

Tallahassee, Florida
1 review
5 of 5 stars Reviewed February 16, 2014

I recently moved to Springfield, Illinois with my family, which included a cat and a German Shepard. We were here for 2 weeks. The staff was so helpful, friendly and always pleasant. My kids would get cabin fever and run around the hotel, and the staff here were always nice to them. My daughter volunteered to help shovel some snow,... More

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gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you Paige for taking the time to review your recent stay. We are glad to hear you were able to take advantage of all our amenities and found the staff to be pleasant. If you ever need a room again in Springfield we hope you will stay with us. More

Lafayette, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2014

The rooms were very spacious and cozy. The staff was friendly and helpful; they even helped us arrange a pizza party for our large crowd staying at the hotel. We've already booked rooms there for next year!

Was this review helpful? Yes 1
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you Stjames 800 for your recent comments about your last stay. We were glad to hear you enjoyed your room during your visit and that the staff was able to help you with your dinner. We are looking forward to seeing you next year. More

Bowling Green, Kentucky
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2014

We stayed in Springfield while visiting relatives and used IHG points for this hotel. Robert, at the front desk, was wonderful! He was so friendly, polite and professional as he helped us deal with the main IHG office to deal with the points issue. The hotel is very clean and well-maintained. We had a wonderful stay.

Was this review helpful? Yes 3
gmcandlewood, Public Relations Manager at Candlewood Suites Springfield, responded to this review

Thank you Pam C for taking the time to review our property regarding your last stay. We are glad you enjoyed your stay here and we will make sure to pass along your comments to Robert at the front desk. We hope you will be able to stay with us again during your next trip to Springfield. Thanks again More

Shorewood, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2014

Due to a family emergency we quickly needed a place to stay in Springfield IL. I called around and the staff at the Candlewood Suites was very accommodating and polite. After speaking with them, I decided to book our stay. We were there 5 days and 4 nights. We also booked for our extended family and they were delighted with... More

Was this review helpful? Yes 1
gmcandlewood, General Manager at Candlewood Suites Springfield, responded to this review

Thank you Barb c for the recent review you submitted. We are glad your family was able to take advantage of our free guest laundry and cupboard. We do have passes to a local fit club if your children would like to go swimming during any future stays. Thank you again for your positive feedback. More

Griffith, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2014

This was a really nice hotel. Everything was modern and clean. The attendant, Bill at the front desk was extremely nice. He even gave us batteries for our dead camera at no charge! This hotel really caters to extended stay business travelers as there is a kitchenette in the rooms. We had a great stay!

Was this review helpful? Yes 1
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this review

Thank for your comments regarding your last stay. We are glad you enjoyed your room and the service you recieved at the front desk. We hope to see you soon. More

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Additional Information about Candlewood Suites Springfield

Also Known As:
Candlewood Suites Springfield Hotel Springfield
Candlewood Suites Springfield Hotel
Address: 2501 Sunrise Drive, Springfield, IL 62703
Phone Number:
Location: United States > Illinois > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Family Hotel in Springfield
#6 Business Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Springfield 2.5*
Official Description (provided by the hotel):
We are the newest extended stay hotel in the Springfield, Illinois area. The Candlewood Suites is just minutes away from numerous Abraham Lincoln sites including the new Lincoln Presidential Library and Museum, Lincoln's Home, Lincoln's Tomb and New Salem State Park. Other points of interest a short drive away include the Illinois State Capitol, Abraham Lincoln Capitol City Airport, Illinois State Fairgrounds, the Dana-Thomas House and Knight's Action Park. We are also centrally located to several business and government offices, medical centers, restaurants and retail shops. Consider Us Home and experience our Comforts of Home Bedding Collection. Enjoy high-speed Internet and full kitchens in spacious guest rooms for longer visits. Candlewood Suites provides free laundry facilities, unlimited access to a state-of-the-art business center, an exercise room and the Candlewood Cupboard convenience store for meals and snacks. Pets are welcome with a $100 non-refundable fee. Current shot documentation is required. A pet policy must be signed at check-in. Room cleaning is provided once every 7 days. Maximum number of people allowed per room (including children) is 2 in a room with 1 bed and 4 in a room with 2 beds. The front desk is open 24-hours a day. ... more   less 
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