We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 40 Springfield hotels

Carpenter Street Hotel

525 North 6th Street, Springfield, IL 62702
Click for phone number
Hotel website
Hotel packages
Hotel amenities
Carpenter Street Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save Saved
You added Carpenter Street Hotel to your Saves list
82%
Ranked #12 of 40 Hotels in Springfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
indypatt Carmel, Indiana
Write a Review

102 reviews from our community

Traveler rating
    48
    36
    11
    4
    3
See reviews for
33
23
13
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (102)
  • Mar-May only
    (28)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (10)
All months
Carmel, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We decided to take a spur of the moment road trip to Springfield. We searched online for a place to stay this was the first one that came up. It had a special package that included tickets to the Lincoln museum. The location was good, the room includes a simple breakfast. The staff was pleasant. Overall, the random choice turned... More

Was this review helpful? Yes
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you so much for taking time to review our hotel! We are so glad you chose us and our city to visit. We strive to provide the best service to our guests. Please know that we would love to have you stay with us again should your trip bring you back to Springfield. Thanks again, Jean More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Stepped on BROKEN TOOTHPICK. Ouch! Dirty floors and watered down coffee and juices. When we entered this hotel we found a man behind the desk with a toothpick in his mouth. That's when we should have turned around and find another place. After we checked into our room and unpacked, I walked to the desk wearing my white sports socks.... More

Was this review helpful? Yes 1
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello, We are so sorry to hear about your stay. Please accept our apology for your experience. This is not to the level of our service and standards. We will address your experience with our front desk and management. I can understand how disappointing it is to find the front desk with tooth picks in mouth and on floor. I... More

Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Called ahead of time to confirm cancellation policy because my husband was ill. Cancelled reservation 10:00 a.m. on Friday Received cancellation number and the person's name who was helping me. Policy is standard, cancel before 6 p.m. day of arrival. Charged my card. Insisted the cancellation number I had was invalid and "no one by the name of Robert works... More

Was this review helpful? Yes 1
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello, I sincerely apologize for your recent experience with our hotel. We strive to a high level of service and this is not to the level we expect. We will address your experience with our management team and owners. I can certainly understand your frustration and would not like that to happen to me. Please reach out to my email... More

wales
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2014

First class comfortable accommodation, decent time checkout, substantial breakfast, free WiFi and coffee all day long.handy for the Lincoln museum.buffet style breakfast with plenty of opportunity to stock up on fruit and drink for the road ahead. Rooms clean and spacious, plenty of car parking and within easy walking distance of pubs and restaurants.

Was this review helpful? Yes
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you so much for taking the time to post a review! We are happy that you enjoyed your stay at our hotel. Please know that we would love to have you stay with us when you travel back to Springfield. Again, thank you for taking the time to post a review. We really appreciate this. Jean Bruner Jachino... More

iowa
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 8, 2014

I had some needed items delivered (at some expense) to my elderly parents staying in hotel due to family illness... After calling hotel twice and being assured a perishable and needed delivery would be recieved and either delivered to the guest room or that my parents would be promptly notified of delivery--Neither happened. Instead it sat unclaimed for hours while... More

Was this review helpful? Yes
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello, Thank you for staying with our hotel. We are very sorry to hear that you had poor service. Our hotel standards do not allow for us to provide poor service. We have instructed the staff on this and addressed this issue. Please do let us know if we can help you in the future. Thanks again, Jean More

West Fargo, North Dakota
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2014

Very clean, spacious, and beautifully decorated. Quality for a reasonable price. Within walking distance to the Abraham Lincoln Museum and historical area. Very friendly and accommodating staff. Would definitely stay there again!

Was this review helpful? Yes 1
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you so much for taking the time to submit a review! We appreciate the feedback. Please know we would welcome your return visit to our hotel and honored to have you as our guest. Again, thank you for staying with us and look forward to your return visit. Jean Bruner-Jachino Director of Sales More

1 review
5 of 5 stars Reviewed August 19, 2014

I got the Lincoln 2 day package and stayed at one of the BEST hotels I've ever been to. First of all, the room was spacious with a little kitchen in it. The beds were comfortable and the room was clean. They had a complimentary shuttle service to the Lincoln sites which picked us up and dropped us off!! The... More

Was this review helpful? Yes
Rebecca S, Director of Sales at Carpenter Street Hotel, responded to this review

Hello Josh! Thank you for taking the time to review our hotel! We are so glad to hear that you enjoyed your stay. Our Lincoln Packages are very popular and hoping you enjoyed the Lincoln Experience. We hope to see you again if your travels bring you back to Springfield. Thanks again! Jean Bruner-Jachino More

O'Fallon, Missouri, United States
1 review
5 of 5 stars Reviewed August 15, 2014

Brought my cousin to Springfield for surgery and took a chance on Carpenter Street Hotel because of its close proximity to Memorial Medical Center. I could not have been more pleased with both the room or the staff. The shuttle service to the hospital was heavenly as it kept me and my car out of the crazy construction that is... More

Was this review helpful? Yes
Rebecca S, Director of Sales at Carpenter Street Hotel, responded to this review

Hello Cherry! Thank you for your review of our hotel! We are so happy to hear that you enjoyed your stay. Our shuttle service sounded like it was awesome for you. I hope all is well with your family. Please know that we would love to see you back at our hotel should you travel here again. Thanks again for... More

South Yorkshire, England
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 10, 2014

I booked this hotel based on it's location and price and I couldn't have made a better choice. We had already visited the Lincoln Tomb but wanted to leave the car at the hotel and look at everything else in Springfield. At check in we were greeted by the very pleasant staff and told about the complimentary breakfast and shuttle.... More

Was this review helpful? Yes 1
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you so much for your recent review! We are happy you enjoyed your stay with us. I hope you enjoyed our downtown area as well. Please know that when you travels would bring you back to Springfield, we would love to have you stay with us again. Thanks again, Jean Bruner-Jachino More

Saint Paul, Minnesota
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

The Carpenter Street Hotel is a real gem. It has a friendly staff (specially the cook( who really makes sure the breakfast meets your needs. It is walking distance to the Lincoln Museum (a must), The hotel staff is attentive and when you check in you are given a bag of goodies, chips, water, candy bars etc. A great plus.... More

Was this review helpful? Yes
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you for your review! We hope your travels brings you back to our hotel and Springfield! Jean More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Carpenter Street Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Carpenter Street Hotel

Address: 525 North 6th Street, Springfield, IL 62702
Phone Number:
Location: United States > Illinois > Springfield
Price Range (Based on Average Rates): $
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Expedia, Venere, Booking.com, Odigeo and Priceline so you can book your Carpenter Street Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

11 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay