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Carpenter Street Hotel

Certificate of Excellence
2.5 of 5
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525 North 6th Street, Springfield, IL 62702
Carpenter Street Hotel
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Ranked #13 of 40 Hotels in Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Christina K Strasburg, Illinois
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115 reviews from our community

Traveler rating
    54
    42
    11
    5
    3
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35
29
14
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Strasburg, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My dad had to have surgery at St. John's and he, his friend and I needed someplace close to stay. The hotel itself is within a block of the Prairie Heart Institute but the staffers drove us over and picked us up quite promptly, all we had to do was call. We received a discount because we were there because... More 

Was this review helpful? Yes
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello, Thank you so much for taking time to post a review. We are so appreciative of our guests that stay and take the time to do this. We will always be your home away from home should you be coming back to Springfield. Our staff wants to truly take care of our guests. They will want to make sure... More 

Gahanna, Ohio
Top Contributor
65 reviews 65 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is close to downtown attractions, restaurants, etc. Our room was clean, comfortable, and well kept. They serve a continental breakfast each morning and also have some package deals. The staff was friendly and the hotel reasonably price. One negative might be that there wasn't a frig in the room if you would happen to want one.

Was this review helpful? Yes
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello, Thank you so much for taking time to post. We are so appreciative of your stay and taking time to provide feedback. We are so very sorry that you did not have a fridge and microwave in your room. We are working to phase in to all rooms. Please know if you do come back to Springfield, we will... More 

Spearfish, South Dakota
Top Contributor
88 reviews 88 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here one night single traveler mid week for business. Hotel was very full and check in staff was helpful and knowledgeable. Room was clean and newly renovated. The bed was average and pillows refund. Bathroom was very nice and showerhead great water pressure. Groom had a king bed but was on the end so much smaller unit. I faced... More 

Was this review helpful? Yes 1
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello, Thank you so much for taking time to post a review of our hotel. We thank you for staying with us and want to make sure to provide feedback about the homeless. HSHS/ St. John's purchased The Salvation Army building. The Salvation Army will be moving to outside of the downtown area so that will detour a lot of... More 

Arnold, Missouri
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Pretty reasonable rate, probably one of the cheaper hotels you'll find in Springfield, IL. Hotel room was definitely worth the price; had a fridge, microwave, TV, and pretty nice bed. Hotel's decor seemed outdated and room needed more lighting. I would recommend staying here, though, and would consider it again if I come to Springfield. Staff was nice and helpful.

Was this review helpful? Yes
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you for taking time to stay with us and post a review. We are so appreciative that you stayed with us and hope that you come back again. Our hotel was completely renovated a few years ago with the quality and standards of a Holiday Inn Express and Hampton Inn. We continually strive to stay on top of... More 

Geraldton, Australia
Contributor
19 reviews 19 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 22, 2015

Stopped overnight during my Route 66 ride and found this hotel to be very comfortable with obliging staff. Would recommend to anybody wanting reasonably priced accommodation within easy reach of city services..

Was this review helpful? Yes
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thanks so much for taking time to post about your stay, We appreciate it. Thank you so much for staying with us. We are happy to see you enjoyed your stay. Please know you are welcome to stay with us when you return to Springfield, Illinois. Thank you again, Jean Bruner Jachino Director of Sales More 

Altamont, Illinois
Contributor
20 reviews 20 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2015

Very restful and quiet room for our trip to Springfield for a visit at the hospital. Very clean. Staff very nice and helpful. Shuttle to local restaurant was great. Will be staying here again in the future, and can recommend it to anyone needing a very nice room.

Was this review helpful? Yes
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you so much for taking the time to post a review. We appreciate your positive comments and the thoughtful notes about our staff. Please know that we welcome you back anytime and glad you are choosing our hotel for your any upcoming overnight needs. Thank you again! We look forward to seeing you soon. Jean Bruner Jachino Director... More 

Contributor
11 reviews 11 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 9, 2014

This hotel looks nice at first. However the first thing I notice was a strong odor once I entered my room. The breakfast was more than adequate and the gym was very useful and was nice when it was just me in there. I found a candy wrapper on the floor(did not eat candy during my stay.) Other than that... More 

Was this review helpful? Yes
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello, Thank you for taking time to post a review. i am very sorry about your experience. It is not the standard we strive for our guests. Should you be returning to Springfield, we would like the opportunity to have you stay with our hotel again. Let us show how we can improve your experience. As mentioned above, our standards... More 

Culleoka, Tennessee
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 30, 2014

The hotel is in walking distance from very interesting Springfield Lincoln and other history. Pretty room with instant internet. Sunday night clerk knew the names and locations of the only two walkable restaurants openSunday night.(Brickhouse Grill and Saltanos).

Was this review helpful? Yes 1
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you so much for staying at our hotel! We appreciate the time you took to post a review. These are so important to our industry. I am glad you had some restaurant ideas. We have so many downtown but not all are opened on Sunday. Those are my favorite suggestions. Please know that you are welcome to stay... More 

Pleasant Hill. Illinois
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 19, 2014

We stayed here 2 nights when my mother had surgery. The hotel is 2 blocks from St John's hospital. The room was lovely and beds moderately firm. They had a good breakfast, a shuttle to the hospital that began running at 5am. They addressed any request we had quickly and courteously. I recommend this hotel. The only thing they did... More 

Was this review helpful? Yes 2
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you so much for taking time to post your feedback! We really appreciate when our guests do this. It was so good to hear that you enjoyed your stay. We are working on getting the refrigerator and microwave in every room. If you should need to stay with us again, please let our front desk know about the... More 

Warrenton, Missouri
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 10, 2014

We were able to check in early (10:30 am!) wow! The staff is very friendly and our room was very nice. We stayed in a King suite - had a kitchenette with microwave, coffee pot, and mini frig. The bed was very comfortable and room was very clean. As others have stated, it was within walking distance of Lincoln Museum... More 

Was this review helpful? Yes
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you so much for taking time to write a great comment about our hotel! We are so thankful for your visit to our city of Springfield, IL and staying with us. It is our standard to provide the utmost care to our guests. Please let us know if you will be coming back to the area. We would... More 

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