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Carpenter Street Hotel

Certificate of Excellence
2.5 of 5
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525 North 6th Street, Springfield, IL 62702
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1 room 1 guest
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Carpenter Street Hotel
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151 Reviews from our TripAdvisor Community

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Traveler rating
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    56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • German first
  • Italian first
  • Any
English first
  • All months
    (151)
  • Mar-May only
    (48)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (15)
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Country Club Hills, Illinois
1 review
4 of 5 stars Reviewed 3 days ago NEW

We were in Springfield primarily to visit the Abraham Lincoln Presidential Museum. This was a convenient location, the staff was very friendly and helpful, and our room was very clean and comfortable. The free weekday shuttle was a bonus. We would stay here again the next time we visit Springfield.

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Kettering, United Kingdom
Level Contributor
163 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stoped here for one night just to do the sights. The hotel itself is fine. Its clean and the breakfast is the notmal type that you get for this type of establishment. I didnt have a car. Its easy to walk into town from the hotel but more difficult to reach other places. To be fair the hotel does offer... More 

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General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thanks so much for taking time to post a review! I am so sorry that the shuttle was not utilized for your stay. We see this used quite often and guests appreciate the convenience. Please know we would love to have you back to stay. Let us shuttle you to the places you want to visit. Thanks again! We... More 

Midwest
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family has stayed here numerous times and it is always a good experience. Carpenter St. Hotel is located very near St. John's Hospital and Prairie Heart Institute. Clean & comfortable rooms. We have stayed the night before an early a.m. check-in for surgery, as well as the night of an outpatient procedure when we did not want to make... More 

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General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you so much for posting a review! We appreciate this feedback so very much. Thank you so much for choosing our hotel. We kook forward to our return guests, Thanks so much again! Jean More 

Nottingham, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night and was very impressed. The room was very nice clean and comfortable. The staff was very friendly and helpful .Would reccomend this establishment to family and friends. Loved staying here.

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General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you so much for taking time to post a review! We so appreciate these. So very happy you enjoyed your stay. Please know we would love to have you stay with us again. Thanks again for taking the time to review. Jean More 

Freeport, Illinois
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Decent hotel near all the downtown historical sites. Plenty of parking, fast check in, decent staff. Breakfast is included but borderline in terms of offering. Saw a prior review abut a complaint about plastic utensils offered for breakfast. I thought it was a whining moment and not worthy of commentary. But, when having breakfast, I so noted the plastic utensils... More 

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General M, Director of Sales at Carpenter Street Hotel, responded to this review

Dave Y, Thank you for posting a review. We are very sorry about your breakfast experience. We want to hear the feedback from our guests. This allows us to continue to provide the best experience to our guests. We will look into your concern.about our breakfast and utensils. Our owners adhere to the highest standards and will want to look... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I spent one night at the Carpenter Street Hotel. We purchased the Lincoln Museum package. The hotel was clean and quiet. It is located 0.6 miles from the Lincoln Museum. We walked to the Museum. The room we stayed in was clean and comfortable. It was a pleasant surprise to find such a nice hotel at a... More 

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General M, Director of Sales at Carpenter Street Hotel, responded to this review

Don A, Hello! Thank you so much for taking time to post a review. We appreciate the feedback. We are glad you enjoyed the museum. It is such a gem to Springfield. Please know that we would love to have you stay with us should you return to Springfield. Thanks so much again! Jean More 

Wisconsin
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family stayed at this hotel on a Saturday night on our way to Lake of the Ozarks. The room rate was quite a bit less than most other hotels in the area with same amenities. The employees at the front desk were very helpful. The young lady working the desk Saturday Evening looked up directions to some eating establishments... More 

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General M, Director of Sales at Carpenter Street Hotel, responded to this review

Dilton46, Hello! Thank you so much for posting a review. We always want the feedback so we can continue to provide the best hotel stay. I am so sorry to hear about your breakfast experience. We will address these concerns with our staff. It is always our intention to provide the best breakfast experience to our guests. Please know we... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

Could not find fault. Room excellent, front staff, excellent, FREE van to anywhere within 5 miles. And complimentary hot breakfast. $20. less than other downtown hotels and better service and amenities.

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General M, Director of Sales at Carpenter Street Hotel, responded to this review

Robert S, Thank you so much faking time to post a review. We appreciate the feedback. Should you be returning to Springfield, we would love to have you stay with Carpenter Street Hotel again. Thanks again, Jean More 

Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 24, 2015

If you're visiting the Lincoln sites then this is probably the best location. They also run free shuttle buses to downtown until 10pm which is great. The room was huge, comfortable and very very clean. We didn't make use of the fridge or microwave. The breakfast is decent and what you'd expect, nothing spectacular but fills a hole. We only... More 

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General M, Director of Sales at Carpenter Street Hotel, responded to this review

Hello! Thank you so much for taking time to post a review! We appreciate this so very much. I hate to hear that you had a tough time getting around the city, Should you visit us again, please know that our front desk will help you an any of our guests with their way around, Please know should you find... More 

missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 13, 2015

Overall the hotel was clean and modern. Most staff were very kind and helpful, although we did run into one front desk staff that seemed to be bothered by the guests - especially at breakfast. We needed a fridge and microwave due to our kids being in a swim meet from morning to night. Upon check in, we did not... More 

Was this review helpful? Yes 1
General M, Director of Sales at Carpenter Street Hotel, responded to this review

Missouri75, Hello- we are very sorry that you did not have an enjoyable experience. Our hotel strives to make sue that all guests are accommodate 100%, We will review these concerns with our staff and ownership. Please feel free to always let us know if there is anything we can ever help wish Thanks again, Jean. More 

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