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Castello Village Resort

Papatheodorou, Sissi, Crete 72400, Greece
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Castello Village Resort
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Ranked #10 of 21 Hotels in Sissi
A recent review
5 of 5 stars reviewed yesterday
Isabelle205 Glasgow, United Kingdom
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177 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Glasgow, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW

My friend and i are just home after a fantastic week at this hotel. The staff are first class, nothing is a problem to them from the bar staff to the chef's and maid's and not forgetting the manager's. We upgraded to a sea view room 411 is amazing. We are also going to book for next year as season... More 

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Budapest, Hungary
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a very nice holiday in this hotel. The staff are so kind and helpfull, our superior room was comfortable with usefull equipment and everyday cleaning. The garden is beautiful as well as Sissi. We had half board, and the food was excellent, plenty of choice both breakfast and dinner. There are lot of food store and souvenir shop... More 

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Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked this holiday reasonably last minute, it turned out better than we could have dreamed! From the moment we arrived to the moment we left, the staff were helpful and attentive and nothing was too much trouble. We found the facilities to surpass our expectations: the whole hotel hotel was clean, tidy and well maintained - the brochure photographs... More 

Was this review helpful? Yes 1
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you for taking the time to share your kind words about Castello Village Resort and also for your constructive feedback. My staff and I are glad that we met your expectations and that you enjoyed your stay with us. Furthermore we are pleased to read that your holiday turned out better than you could have dreamed. We look forward... More 

Sheffield, Yorkshire, England
Level Contributor
175 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 327 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had half board at the Castello Village and we were very happy with the fayre at both breakfast and dinner. Plenty of choice and never too crowded. On the first night there was a barbecue around the main pool. The food was beautifully presented. Drinks of course cost extra - three euros fifty for a litre bottle of sparkling... More 

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KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you for your kind and detailed feedback on our Castello Village Resort. We are glad to hear that you enjoyed your stay and we are so happy that our staff, cleanness, breakfast, dinner, service and property were all meeting your expectations and keep you feel cared and welcome. We try our very best to ensure our guests depart with... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This was Our second visit to The Castello Village (we were here last August!) we returned because we had such a fab time last year and wanted to come back again!! It didn't disappoint. Yes it is quite basic, but it is Greece!! It is clean and comfortable, the food was excellent again and as we had half board we... More 

Was this review helpful? Yes 1
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you very much for your detailed review. We are really glad that you enjoyed your stay with us again, and that you liked the service provided by our staff. Please rest assured that we will pass to everyone your nice comments. It is really rewarding for our efforts to receive such excellent feedback and to have guests who characterized... More 

Coventry, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 23, 2015

It was my first visit to Sissi in Crete and it didnt disapoin;,A very pretty little harbour and welcoming locals; the Castello resort made our holiday special as nothing was too much trouble for the staff, who helped make this holiday a wonderful experience, especially important as I took my mum who is 86 and needed a bit of extra... More 

Was this review helpful? Yes 3
KRITSOTAKISNIKOS, General Manager at Castello Village Resort, responded to this review

Thank you for your kind review of Castello Village Resort. We are delighted to read that you enjoyed the hotel and its facilities. The Castello Village Resort has big experience in hospitality and at any one time in the hotel is tribute to our dedication to exceeding all our guests’ expectations. We look forward to welcoming you again to the... More 

Worcester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 20, 2015

The enjoyment of my first visit to Crete was enhanced by my stay in this hotel, in particular, the staff were always very helpful and friendly. The good selection of food on offer was always well prepared and often beautifully presented and being a vegetarian was no problem for me.

Was this review helpful? Yes 5
southampton
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed December 2, 2014

stayed here with the family, well looked after by all the staff especially the hotel manager Mr Georgeous and the head barman. good rooms overlooking the pool. but lacked good air con. Food was fine and plenty of it. breakfast is always busy. The BBQ night is always worth the money.

Was this review helpful? Yes 4
Vancouver, Canada
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 19, 2014

It is hard to give a one off rating to this hotel because it is very mixed, so this will be a long review pointing out the pros and cons. 1) General pluses: the hotel is large, well located, clean and beautifully landscaped. They are two pools and a variety of nice spaces to hang out in, including a sun... More 

Was this review helpful? Yes 3
Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 19, 2014

I'll start by saying that the weather was gorgeous during our stay which always makes you feel quite positive. We had a one bedroomed apartment, the beds were very clean and comfortable and the whole apartment was cleaned every day. The shower cabinet was a little small but there was plenty of good hot water and the pressure was good... More 

Was this review helpful? Yes 4
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