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Castello Boutique Resort & Spa

Papatheodorou, Sissi, Crete 72400, Greece
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1 room 1 adult
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Castello Boutique Resort & Spa
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502 Reviews from our TripAdvisor Community

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Cardiff, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed November 10, 2015

This is a special find. If you're looking for a relaxing, rejuvenating holiday then look no further. The staff are what makes this place so fantastic and they can't so enough for you. Book it, you won't be disappointed!

Helpful?
Thank mermaidgirl1502
NIKOSKRITSOTAKIS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your feedback about Castello Boutique Resort & Spa. Your positive review encourages our team members to accommodate our guests to the highest standards. We’re proud that your stay in Castello Boutique Resort & Spa exceeded your expectations. I appreciate as well, that you recommending Castello Boutique Resort & Spa and I do... More 

Sheffield, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 2, 2015

the castello boutique hotel is situated at the end of sissi a small traditional greek village it has large spacious rooms with very comfortable beds , the hotel is of a modern decor i especially like the fact that this is adults only,The breakfast is varied with traditional english ,greek pastries cheeses and meats with fresh fruit and cereals there... More 

Helpful?
Thank paphos10
NIKOSKRITSOTAKIS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your feedback with TripAdvisor community. Your comments are very valuable to us and we want to express our gratitude to you for taking a moment to share your experience at our hotel. We are grateful that you pointed out some aspects that could be improved, and we assure you that we’ll do... More 

Harold Wood
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 25, 2015 via mobile

We had a five day break at this wonderful hotel and cannot fault it in anyway! From start to finish we felt totally relaxed. The hotel is spotlessly clean and the rooms are first class! All the staff are friendly and hard working and all have a special way of making you feel welcome! Little touches such as fruit and... More 

Helpful?
Thank JenjaneHaroldWood
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your feedback with TripAdvisor community. It is indeed a pleasure to learn that you had a great time with us. We continually strive make every effort to ensure that the service is of the highest standard and kindly let you know that your comments are very much appreciated. We are delighted to... More 

Eastbourne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 25, 2015 via mobile

We stayed here for our honeymoon from the 14th to 18th October. We had a fabulous time. The staff are so friendly and helpful and couldn't do enough for you. In fact it's the staff who make the hotel what it is. They work ever so hard! Rooms are spotless and cleaned twice daily, the hotel is beautiful. We booked... More 

Helpful?
Thank Emma S
KRITSOTAKISNIKOS, Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your wonderful feedback with us, regarding your Honeymoon in Castello Boutique Resort & Spa. It is a great compliment to hear that we met your expectations and the Castello Boutique Resort is the best hotel you have ever stayed in. Thanks again for pointing out the service and the friendliness of our... More 

Coventry
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed October 22, 2015

Wow this is one hotel I would love to keep a secret but that would be unfair. So here goes with our honest review. We arrived around 8pm to be welcomed by a smiling Thomas and a lovely drink was presented to us. Rodica (room division manager) welcomed us to the hotel and we were given an upgrade on our... More 

Helpful?
1 Thank deb's48
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share such a positive feedback about Castello Boutique Resort & Spa. Thank you as well, for considering us ‘‘one of the best hotels you have ever stopped in’’. We are very pleased to hear that you had a memorable time with us. As you have mentioned, we assure you that our staff put... More 

Bath, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 21, 2015

just back from this lovely hotel. A fantastic 7 day holiday .Junior suite room with views of the mountains to the right and the pool to the left. As other reviews have said the staff are excellent and cannot do enough for you.Thanks to stelios for his personal service on our romantic dinner in the garden and anna for all... More 

Helpful?
Thank a_marshall4
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your feedback, following your recent stay at the Castello Boutique Resort & Spa. We very much appreciate your nice comments for your Junior Suite accommodation and your romantic private dining at the Gazebo. We are delighted to hear that you enjoyed all our facilities and hospitality and our staff’s services who contributed... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 20, 2015

The excellent staff make this place such a wonderful experience! They all have very warm and friendly smiles and cannot do enough for you . From thomas the bell boy who has the best smile and warmest character to Stelios the restaurant manager who runs the restaurant staff so well . Paola and Anna were fantastic waitresses and chrysa and... More 

Helpful?
Thank Tonystravels1970
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for your review. It was a pleasure reading your positive comments. We are happy that you enjoyed your stay overall and that we were able to help and make you feel more than happy and so welcome. Please note that, we are pleased to read that you enjoyed your time with us and very much appreciate... More 

Dublin, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 20, 2015

Just back from our first visit at Castello from Arrival to departure enjoyed every minute. We arrived to the hotel after Midnight, While checking in nice glass of fresh orange juice was served to us. Staff are very friendly and make you feel welcome from the minute you step in the hotel. I must mentioned Thomas the porter for his... More 

Helpful?
Thank Emma D
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for posting such a positive and detailed review on TripAdvisor, following your recent stay at the Castello Boutique Resort & Spa. It was a pleasure accommodating you and I am happy to read that you enjoyed your Superior room with individual pool, the service and the facilities throughout the hotel. Kindly let you know that I have noted... More 

North Yorkshire
Level Contributor
259 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 stars Reviewed October 17, 2015

6 friends had the most enjoyable week at this outstanding boutique hotel. Each of our superior rooms were spacious, bright and attractively designed with king sized bed, fridge and balcony. Breakfast consisted of a comprehensive hot and cold selection to help your self with a chef preparing pancakes, omelettes and eggs to order. For dinner an extensive buffet offered numerous... More 

Helpful?
Thank GKTravellers
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We are pleased to read that you truly enjoyed your experience from your recent stay at the Castello Boutique Resort & Spa. We are happy to understand that your room did meet your expectations and that you appreciated its comforts. We are pleased as well to know that you enjoyed our breakfasts and dinners. Thank you for pointing out the... More 

UK
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 17, 2015

As everyone before has said, this is a lovely clean, contemporary hotel with excellent staff, and in an excellent location. I have struggled to think of problems and there were only three, none major though - one being the perennial hotel problem which I can never understand. - the lack of a decent amount of coat hangers in the wardrobe,... More 

Helpful?
Thank PixUk
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your ‘‘Perfect’’ feedback, from your recent stay at the Castello Boutique Resort & Spa with TripAdvisor community. It's a great pleasure to know that you enjoyed your accommodation and our friendly and helpful staff. Please note that, we take all the comments seriously and take action according to our guests' feedback. We... More 

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