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Castello Boutique Resort & Spa

Papatheodorou, Sissi, Crete 72400, Greece
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Castello Boutique Resort & Spa
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Castello Boutique Resort & Spa
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413 Reviews from our TripAdvisor Community

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Traveler rating
    324
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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    (69)
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Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Just got back from our second holiday to the Castello Boutique Resort and Spa. Once again we had a wonderful relaxing holiday. The whole air of the hotel exudes relaxation and calm. All the staff are absolutely wonderful and can't do enough for you. The food in the restuarant is excellent with good choices and it was great to see... More 

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Edinburgh
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at the hotel in mid June for a 10 night break. From the minute we arrived we knew we were in for a special holiday. We were greeted by the delightful Thomas( who is a real gem of a guy and is always happy to see you). We stayed in room 214 which was very... More 

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Epsom, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Having not had a holiday for 3 years, it was important for us to get the best possible experience, so I researched on Tripadvisor. We were not disappointed! On arrival, late at night, we were checked in efficiently. It was explained that our room wasn't ready, so for our first night we were put in a suite with two floors... More 

Was this review helpful? Yes 1
Stoke
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Absolutely superb small hotel in a lovely setting, with service to match. A real gem. We were half board (breakfast & dinner). Food and service always excellent. Everywhere is modern, spotlessly clean, and is convenient for both the village and nearby beaches (short walks). The hotel is right next to a church which makes for a lovely quaint setting.

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scotland
Top Contributor
96 reviews 96 reviews
39 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Don't normally return to same hotel but made exception with Castillo boutique. The new cabanas for dinner are lovely and the improved seating area for sun bathing all make for relaxing holiday. Food has definently improved from last year now a small luxury hotel can see why we are in room 211 beautiful spacious and kept to very high standard... More 

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wirral
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was our 2nd visit to this hotel,stayed in room 314 on our 1st visit and loved it so much that we decided to revisit and treated ourselves to the penthouse suite with jacuzzi on the balcony. Holiday didnt get off to a great start when we were left waiting at the airport for a taxi booked via the hotel... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

What a fantastic hotel! The service is phenomenal and all the staff go above and beyond their duties to ensure we had a great holiday. The friendliest staff we have ever encountered and it was obvious the staff love their jobs. We opted for half board and the service was impeccable at every meal. The hotel reception was a pleasure... More 

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KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you so much for taking time to share your nice words with us. We are so happy that the service was meeting your expectations to keep you feel cared and the property gave you ‘‘a pleasure to spend time there!’’. We strive to provide a unique experience blended with friendly, attentive and professional service. Comments such as yours make... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived in this hotel, we immediately felt on holiday. The staff are a credit to the management, the service is warm, welcoming and genuine. Reception is light and airy, again with a wonderful welcome from the concierge (a real gent!) and the reception staff. We were in a room with a private pool which lived up... More 

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KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you so much for taking the time to write such an informative review. We were very pleased to learn that you had an amazing time during your stay and you met all your expectations in Castello Boutique Resort & Spa. Thank you once more for choosing the Castello Boutique Resort & Spa for your stay and we’ll be pleased... More 

Barnsley, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Recently returned from a weeks holiday at this hotel. Thoroughly enjoyed it. The staff really are excellent, especially the incredibly hard working, beautiful waitresses, Anna, Lavinia and Paoblo (I've probably spelled all those incorrectly..... My apologies). The hotel is very stylish and intimate. House keeping is fastidious. The best thing is the location, you're not confined to a sprawling, soulless,... More 

Was this review helpful? Yes 2
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We are happy to know that you had a great stay in Castello Boutique Resort & Spa. Our target is to satisfy all our guests’ needs and to exceed guests’ expectations whenever possible. It is of great pleasure to know that our team have managed to create a ''beautiful holiday'' experience for you too. We hope to welcome you again... More 

Oswestry, United Kingdom
Top Contributor
79 reviews 79 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our week at the Castello. As soon as we arrived we were made to feel very welcome by the lady on reception who served us chilled orange juice (very welcome after the journey from the airport!) We had a lovely, large room with fresh fruit and wine, and the whole hotel was spotless. All the staff were... More 

Was this review helpful? Yes 1
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Many thanks for your lovely review of your stay at the Castello Boutique Resort & Spa. It is fantastic to read of your satisfaction of our staff, entertainment, food & beverage and facilities, and we are thrilled to have been able to meet your expectations. Your return to Castello Boutique Resort & Spa will be most welcome, any time you... More 

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