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Westmont Inn & Suites

10909 M Street, Exit 445 off I80 East L St East, Omaha, NE 68137 (Formerly Carlisle Hotel)
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Best prices for: 1 room 1 guest
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Westmont Inn & Suites
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Westmont Inn & Suites
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50 reviews from our community

Traveler rating
    6
    5
    3
    8
    28
See reviews for
19
5
5
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Clear Lake, Iowa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

i stayed here because the price was right. BIG MISTAKE...... paid a week and on the 2nd day the hotel had no HOT WATER. couldn't shower and they wouldn't refund me my money. had to go some where else. also the room was not clean trash underneath bed in the drawers etc... I will never recommend this place to anyone.... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed February 14, 2015

Stayed here because there wasn't a whole lot to choose from for me and my husband on Valentine's day. It was overpriced for getting nothing other than a dark creepy hotel that makes the shining hotel look like a great place. $94 a night for no breakfast or pool or bar/restaurant. The website is completely misleading as are the pictures.... More 

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WESTMONT INN A, General Manager at Westmont Inn & Suites, responded to this review

First let me say a refund was never requested by this guest and the only complaint was the pool was under maintenance. As all guests at checkin, they were escorted to view the room prior to it being assigned and she accepted the room.This guest requested an upgrade to a modified Suite, regrettably there was not one available, and a... More 

Omaha, Nebraska
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 21, 2015

After a good cleaning IT IS COMFORTABLE , THEY CLEANED ROOM VERY WELL.We know from running the comfort inn in colfax iowa A few years ago Pool is almost done.No breakfast just coffee in room and in breakroom 24/7 . Nice friendly staff on duty 24/7 . They check outside hotel several times a day! ! And all night!! We... More 

Was this review helpful? Yes 1
WESTMONT INN A, General Manager at Westmont Inn & Suites, responded to this review

Donald I really appreciate the review...We are striving to overcome the past ownership/management reviews and reputation.... which in itself is quite a challenge. Guests like you are helping us do that by sharing your visit experience. It is nice to know our guests can see and feel the differences we are are making. Our Pool and rest/lounge will be opening... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 23, 2014

Where do I begin. Only thing good was price..nasty smelled of mold. Pool was closed never breakfast,it rained so lower floor flooded everything in our room wet. They would not give us clean towels. Everything broke there..stay away from there

Was this review helpful? Yes 2
WESTMONT INN A, Manager at Westmont Inn & Suites, responded to this review

I am sad but not surprised at this review. When we purchased this property and arrived it was alarming HOWEVER, This property was purchased by Omaha Hotel Holdings LLC, August 2014. The name, staff and previous clientele changed Immediately! It has undergone a Modification of the property including but NOT limited to all furnishings, carpets, disinfecting pool area, adding a... More 

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 19, 2014

Looked good online...NOT in reality ..wow where to begin..bugs, breakfast..LOL bread n coffee...broken, well almost everything, ice machine, pool, lamps n lighting, etc. And imagine NO housekeeping..only stayed out of necessity!!

Was this review helpful? Yes 1
Storm Lake, Iowa
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2014

was in town for a funeral, was a little skeptical because of some of the reviews but decided to give this place a try. Very surprised. The room was clean and the bed was comfortable and the price was right. Loved that it was close to eateries and gas stations, as well as the interstate. The hotel staff is very... More 

Was this review helpful? Yes 2
Sac City, Iowa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 22, 2014

stay away, run away.. looks nice from the lobby but downhill fast from there..no greeting from the desk staff, too interested in whatever was on the computer. dark dingy dated disgusting rooms. sink had dirt or something in the sink. holes in the walls that had been badly patched, lampshade all dented and not even attached. outlets and light switches... More 

Was this review helpful? Yes 1
Wichita, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 13, 2014

This place was old, dirty, raggy bed spread. Need I say more???? If you want to just sleep here or shower here it may be OK. The breakfast was suppose to be hot. The hot would be toast that you made in the toaster.

Was this review helpful? Yes 2
Richland Center, Wisconsin
1 review
5 of 5 stars Reviewed October 22, 2013

We had a huge conference in Omaha, Nebraska, 68137. It was a huge success! Thank you to you all that helped put it all together including The Carlisle Hotel staff. The Carlisle Hotel's conference center itself is great! It is very roomy. There was no need to push, because there is more than enough openness for everyone to mingle about.... More 

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Lafayette, Louisiana
1 review
4 of 5 stars Reviewed October 9, 2013

The convenient location has quick access to the interstate. For able guests, there are gas stations, eateries and restaurants, plus, a local grocery store named Bag N Save, are all within walking distance! The Carlisle Hotel decor is dated by at least 30 years. However, my guest room, the indoor heated pool, and the staff, I personally rate 5 stars.... More 

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