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Westmont Inn & Suites

10909 M Street, Exit 445 off I80 East L St East, Omaha, NE 68137 (Formerly Carlisle Hotel)
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Best prices for: 1 room 1 guest
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Westmont Inn & Suites
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55 Reviews from our TripAdvisor Community

Traveler rating
    6
    6
    3
    8
    32
See reviews for
21
5
5
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (55)
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    (20)
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    (18)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (11)
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This place is a disaster waiting to happen! The guest laundry was filthy including piles of lint and trash behind the dryers which could catch fire. The hallways and stairwells were dirty including chairs and bags of trash to trip over if it does catch fire and you have to evacuate. Fire doors are propped open. All the exits were... More 

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

Pay $20 more to stay next door at super 8. It took them forever to find our reservation, things were broke in our room, the furniture was stained, and the CARPET was sticky and I didn't even know that was possible. Please listen to me when I say do not stay here. Not worth the money.

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Travelers are raving about these Omaha hotels

Maryville, Missouri
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

This was the worst hotel I have stayed in. The carpet was sticky, the shower didn't work in one of the rooms and the lights in the room didn't work. The only reason I chose to stay here was because it was $50/night and I honestly felt that I overpaid for it. I suggest paying $30 more and staying at... More 

Was this review helpful? Yes
Ann Arbor, Michigan
1 review
1 of 5 stars Reviewed 4 weeks ago

We booked this hotel because they came up on a dog friendly booking site. The hotel's own website says it is pet friendly. We get there and they do not allow pets. Strike ONE. We got into town late so finding another hotel last minute wasn't an option. The lobby looked nice, but the front desk attendant, acted like management,... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 26, 2015 via mobile

The place is improving and the staff are friendly. Room was very clean. New furniture put in my room during my stay Extremely affordable. Anticipating fire improvements and plan to be back out next time through Omaha.

Was this review helpful? Yes
Clear Lake, Iowa
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 30, 2015

i stayed here because the price was right. BIG MISTAKE...... paid a week and on the 2nd day the hotel had no HOT WATER. couldn't shower and they wouldn't refund me my money. had to go some where else. also the room was not clean trash underneath bed in the drawers etc... I will never recommend this place to anyone.... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed February 14, 2015

Stayed here because there wasn't a whole lot to choose from for me and my husband on Valentine's day. It was overpriced for getting nothing other than a dark creepy hotel that makes the shining hotel look like a great place. $94 a night for no breakfast or pool or bar/restaurant. The website is completely misleading as are the pictures.... More 

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WESTMONT INN A, General Manager at Westmont Inn & Suites, responded to this review

First let me say a refund was never requested by this guest and the only complaint was the pool was under maintenance. As all guests at checkin, they were escorted to view the room prior to it being assigned and she accepted the room.This guest requested an upgrade to a modified Suite, regrettably there was not one available, and a... More 

Omaha, Nebraska
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 21, 2015

After a good cleaning IT IS COMFORTABLE , THEY CLEANED ROOM VERY WELL.We know from running the comfort inn in colfax iowa A few years ago Pool is almost done.No breakfast just coffee in room and in breakroom 24/7 . Nice friendly staff on duty 24/7 . They check outside hotel several times a day! ! And all night!! We... More 

Was this review helpful? Yes 1
WESTMONT INN A, General Manager at Westmont Inn & Suites, responded to this review

Donald I really appreciate the review...We are striving to overcome the past ownership/management reviews and reputation.... which in itself is quite a challenge. Guests like you are helping us do that by sharing your visit experience. It is nice to know our guests can see and feel the differences we are are making. Our Pool and rest/lounge will be opening... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 23, 2014

Where do I begin. Only thing good was price..nasty smelled of mold. Pool was closed never breakfast,it rained so lower floor flooded everything in our room wet. They would not give us clean towels. Everything broke there..stay away from there

Was this review helpful? Yes 2
WESTMONT INN A, Manager at Westmont Inn & Suites, responded to this review

I am sad but not surprised at this review. When we purchased this property and arrived it was alarming HOWEVER, This property was purchased by Omaha Hotel Holdings LLC, August 2014. The name, staff and previous clientele changed Immediately! It has undergone a Modification of the property including but NOT limited to all furnishings, carpets, disinfecting pool area, adding a... More 

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 19, 2014

Looked good online...NOT in reality ..wow where to begin..bugs, breakfast..LOL bread n coffee...broken, well almost everything, ice machine, pool, lamps n lighting, etc. And imagine NO housekeeping..only stayed out of necessity!!

Was this review helpful? Yes 1
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