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Westmont Inn & Suites

10909 M Street, Exit 445 off I80 East L St East, Omaha, NE 68137 (Formerly Carlisle Hotel)
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Westmont Inn & Suites
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56 Reviews from our TripAdvisor Community

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Traveler rating
    6
    6
    3
    8
    33
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23
5
5
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Carthage, Illinois
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Do not stay in this hotel! The description of this hotel is not accurate, other than where it is located! It was dirty, the place looks like it might be under renovation or maybe not! The description says it was newly opened on Aug. 6, 2014. Either that was not the case or something very bad has happened since that... More 

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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 28, 2015

This place is a disaster waiting to happen! The guest laundry was filthy including piles of lint and trash behind the dryers which could catch fire. The hallways and stairwells were dirty including chairs and bags of trash to trip over if it does catch fire and you have to evacuate. Fire doors are propped open. All the exits were... More 

Was this review helpful? Yes 5

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A TripAdvisor Member
1 of 5 stars Reviewed May 23, 2015

Pay $20 more to stay next door at super 8. It took them forever to find our reservation, things were broke in our room, the furniture was stained, and the CARPET was sticky and I didn't even know that was possible. Please listen to me when I say do not stay here. Not worth the money.

Was this review helpful? Yes 1
Maryville, Missouri
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 23, 2015

This was the worst hotel I have stayed in. The carpet was sticky, the shower didn't work in one of the rooms and the lights in the room didn't work. The only reason I chose to stay here was because it was $50/night and I honestly felt that I overpaid for it. I suggest paying $30 more and staying at... More 

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Ann Arbor, Michigan
1 review
1 of 5 stars Reviewed May 5, 2015

We booked this hotel because they came up on a dog friendly booking site. The hotel's own website says it is pet friendly. We get there and they do not allow pets. Strike ONE. We got into town late so finding another hotel last minute wasn't an option. The lobby looked nice, but the front desk attendant, acted like management,... More 

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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 26, 2015 via mobile

The place is improving and the staff are friendly. Room was very clean. New furniture put in my room during my stay Extremely affordable. Anticipating fire improvements and plan to be back out next time through Omaha.

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Clear Lake, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 30, 2015

i stayed here because the price was right. BIG MISTAKE...... paid a week and on the 2nd day the hotel had no HOT WATER. couldn't shower and they wouldn't refund me my money. had to go some where else. also the room was not clean trash underneath bed in the drawers etc... I will never recommend this place to anyone.... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 14, 2015

Stayed here because there wasn't a whole lot to choose from for me and my husband on Valentine's day. It was overpriced for getting nothing other than a dark creepy hotel that makes the shining hotel look like a great place. $94 a night for no breakfast or pool or bar/restaurant. The website is completely misleading as are the pictures.... More 

Was this review helpful? Yes 1
WESTMONT INN A, General Manager at Westmont Inn & Suites, responded to this review

First let me say a refund was never requested by this guest and the only complaint was the pool was under maintenance. As all guests at checkin, they were escorted to view the room prior to it being assigned and she accepted the room.This guest requested an upgrade to a modified Suite, regrettably there was not one available, and a... More 

Omaha, Nebraska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 21, 2015

After a good cleaning IT IS COMFORTABLE , THEY CLEANED ROOM VERY WELL.We know from running the comfort inn in colfax iowa A few years ago Pool is almost done.No breakfast just coffee in room and in breakroom 24/7 . Nice friendly staff on duty 24/7 . They check outside hotel several times a day! ! And all night!! We... More 

Was this review helpful? Yes 1
WESTMONT INN A, General Manager at Westmont Inn & Suites, responded to this review

Donald I really appreciate the review...We are striving to overcome the past ownership/management reviews and reputation.... which in itself is quite a challenge. Guests like you are helping us do that by sharing your visit experience. It is nice to know our guests can see and feel the differences we are are making. Our Pool and rest/lounge will be opening... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 23, 2014

Where do I begin. Only thing good was price..nasty smelled of mold. Pool was closed never breakfast,it rained so lower floor flooded everything in our room wet. They would not give us clean towels. Everything broke there..stay away from there

Was this review helpful? Yes 3
WESTMONT INN A, Manager at Westmont Inn & Suites, responded to this review

I am sad but not surprised at this review. When we purchased this property and arrived it was alarming HOWEVER, This property was purchased by Omaha Hotel Holdings LLC, August 2014. The name, staff and previous clientele changed Immediately! It has undergone a Modification of the property including but NOT limited to all furnishings, carpets, disinfecting pool area, adding a... More 

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