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Holiday Inn Express Omaha West-90th Street

2.5 of 5
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8736 West Dodge Road, Omaha, NE 68144
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Holiday Inn Express Omaha West-90th Street
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Ranked #37 of 77 Hotels in Omaha
A recent review
4 of 5 stars reviewed 3 weeks ago
katecoriell Wichita, Kansas
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161 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 2 weeks ago

I made a reservation a month before and when I get there they gave me a room for disabled people. Not happy about it, super noise: I travel very often yo Omaha and I know I would not ho back to the location. My first time at the holiday Inn express and for sure my last time.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Ory C, We appreciate that you took the time to review our hotel. Please accept our apologies for the confusion on room assignments. Please note that we will look into this and will never happen again. The feedback we receive from our valued guests, like you, enables us to target problem areas. We hope to have the honor of... More 

Wichita, Kansas
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

We found the Holiday Inn Express on West Dodge to be a little better than expected for what we paid (don't expect the Hilton or W hotel when staying at a Holiday Inn or like place). We only stayed one night, but the check-in was simple, the room with two double beds was nicer than many comparable hotels (Comfort Inn,... More 

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Louisiana
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was an average Holiday Inn Express. The hotel was crowded. I think there were a few high school sports teams staying there the night we visited. It was a great location and clean hotel. It was recently renovated so the furnishings were newer. The closed/run down restaurant in front of the hotel property didn't help with the first impression,... More 

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HIEGeneralManagerOMA, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

iampicky Thank you for taking the time to provide such a detailed review; we really appreciate the time and effort. I apologize for the encounter of the closed/run down restaurant in front of the hotel property, we will be seeing changes to the area in the future. More 

Cameron, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

Took the family and dog for a weekend and had a great experience. All on the staff was very helpful and courtious. Rooms were clean and very nice. The snacks and cocktails served in the evening were a very nice bonus. Will definitely stay here again.

Was this review helpful? Yes
HIEGeneralManagerOMA, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Laura C, Thank you for taking the time to provide us with your feedback; it is greatly appreciated. We are glad you enjoyed your overall experience with us, and we thank you for your kind words and generous score. More 

West Des Moines, Iowa
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice. We stayed there mainly because it was pet friendly. We didn't use the pool are but it looked very nice. The staff was friendly and the room was comfortable and clean.If we ever needed to stay in the omaha are again we would stay here again.

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Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We (hubby, daughter and myself) spent a couple days in Omaha and stayed at this hotel last week. The hotel is a typical Holidy Inn Express. The pool area was clean and enjoyed swimming. The hot breakfast was very nice and fresh. The rooms was well lit and clean. Bathroom was well stocked with coffee and tea. The only issue... More 

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HIEGeneralManagerOMA, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Mary Catherine H, Thank you for taking the time to provide such a detailed review; we really appreciate the time and effort. I am sorry you didn't fully enjoy your experience with us and I apologize for the service failures you encountered. More 

Wheaton, Illinois
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Usually Holiday Inn does well for me but this time had trouble with the room and the pool jacuzzi was broken. Front desk staff is very friendly. Only saving grace. The breakfast bar was good except busy hotel weekend and they only had one person working it could have used more staff. Hotel is very well located to lot of... More 

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HIEGeneralManagerOMA, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Squared99999, Thank you for your feedback regarding your experience at the Holiday Inn Express Omaha. Please accept our apology for not providing you with the Brilliant Service we normally do and we hope you will come back to visit again. More 

Slidell, La
Level Contributor
49 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed June 6, 2015

We stayed here for three nights. This is your basic Hi-Express with clean, comfortable rooms. Staff were helpful and friendly and breakfast was well stocked. My issue was with the location. It is right on a very busy section of Dodge Rd and you can only get to it by going west on Dodge. If coming from the other direction... More 

Was this review helpful? Yes 1
HIEGeneralManagerOMA, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Judyslidell, Thank you for your very kind review of your recent stay with us at the Holiday Inn Express. We truly appreciate you taking the time to do so. Your efforts are very valuable to us to share with all of our associates. More 

Kearney, Nebraska
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 3, 2015

Stayed 2 nights. Was greeted with a friendly smile by front desk staff, breakfast staff, and housekeeping. Quiet, clean, and comfortable stay. They put on a nice breakfast with many choices and good seating. Breakfast and lobby areas well maintained. Good value for price.

Was this review helpful? Yes
HIEGeneralManagerOMA, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear 685dfj, Thank you so much for your very generous comments about the Holiday Inn Express Omaha, and in particular about all of our associates. I promise to make sure they get to enjoy your thoughts. Thank you for being our guest. Mary Crawford More 

Racine, Wisconsin
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 19, 2015

This pet friendly hotel was located in a fairly quiet area but close to restaurants and shopping areas. The ice machines were not functioning on 2 of the floors but generally comfortable. There was a park next to the parking area. The park was near a residential area so it seemed good for pets and families.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Trixie1972, We appreciate your post regarding your recent stay with our hotel. Our goal has always been to provide our guests with the best hospitality service and it is good to know that you found your stay comfortable. We are also pleased to learn that our location is convenient for your needs. However, we apologize if the ice machines... More 

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