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Holiday Inn Express Omaha West-90th Street

2.5 of 5
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8736 West Dodge Road, Omaha, NE 68144
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Holiday Inn Express Omaha West-90th Street
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162 Reviews from our TripAdvisor Community

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Traveler rating
    78
    36
    21
    17
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sussex, Wisconsin
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice choice for passing through. The room was clean. The breakfast was nothing special, but still good. The only down side to staying here while passing through is that you need to drive a little bit once you exit the highway. The drive isn't too bad, just not super convenient. It's a short trip over to the casinos if... More 

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1 review
2 of 5 stars Reviewed July 14, 2015

I made a reservation a month before and when I get there they gave me a room for disabled people. Not happy about it, super noise: I travel very often yo Omaha and I know I would not ho back to the location. My first time at the holiday Inn express and for sure my last time.

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IHGCare, Guest Relations Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Ory C, We appreciate that you took the time to review our hotel. Please accept our apologies for the confusion on room assignments. Please note that we will look into this and will never happen again. The feedback we receive from our valued guests, like you, enables us to target problem areas. We hope to have the honor of... More 

Wichita, Kansas
Level Contributor
4 reviews
4 of 5 stars Reviewed July 10, 2015

We found the Holiday Inn Express on West Dodge to be a little better than expected for what we paid (don't expect the Hilton or W hotel when staying at a Holiday Inn or like place). We only stayed one night, but the check-in was simple, the room with two double beds was nicer than many comparable hotels (Comfort Inn,... More 

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Louisiana
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 6, 2015

This was an average Holiday Inn Express. The hotel was crowded. I think there were a few high school sports teams staying there the night we visited. It was a great location and clean hotel. It was recently renovated so the furnishings were newer. The closed/run down restaurant in front of the hotel property didn't help with the first impression,... More 

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HIEGeneralManagerOMA, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

iampicky Thank you for taking the time to provide such a detailed review; we really appreciate the time and effort. I apologize for the encounter of the closed/run down restaurant in front of the hotel property, we will be seeing changes to the area in the future. More 

Cameron, Missouri
1 review
5 of 5 stars Reviewed July 5, 2015

Took the family and dog for a weekend and had a great experience. All on the staff was very helpful and courtious. Rooms were clean and very nice. The snacks and cocktails served in the evening were a very nice bonus. Will definitely stay here again.

Was this review helpful? Yes
HIEGeneralManagerOMA, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Laura C, Thank you for taking the time to provide us with your feedback; it is greatly appreciated. We are glad you enjoyed your overall experience with us, and we thank you for your kind words and generous score. More 

West Des Moines, Iowa
1 review
5 of 5 stars Reviewed July 5, 2015 via mobile

Very nice. We stayed there mainly because it was pet friendly. We didn't use the pool are but it looked very nice. The staff was friendly and the room was comfortable and clean.If we ever needed to stay in the omaha are again we would stay here again.

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Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 29, 2015

We (hubby, daughter and myself) spent a couple days in Omaha and stayed at this hotel last week. The hotel is a typical Holidy Inn Express. The pool area was clean and enjoyed swimming. The hot breakfast was very nice and fresh. The rooms was well lit and clean. Bathroom was well stocked with coffee and tea. The only issue... More 

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HIEGeneralManagerOMA, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Mary Catherine H, Thank you for taking the time to provide such a detailed review; we really appreciate the time and effort. I am sorry you didn't fully enjoy your experience with us and I apologize for the service failures you encountered. More 

Wheaton, Illinois
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 28, 2015

Usually Holiday Inn does well for me but this time had trouble with the room and the pool jacuzzi was broken. Front desk staff is very friendly. Only saving grace. The breakfast bar was good except busy hotel weekend and they only had one person working it could have used more staff. Hotel is very well located to lot of... More 

Was this review helpful? Yes 1
HIEGeneralManagerOMA, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Squared99999, Thank you for your feedback regarding your experience at the Holiday Inn Express Omaha. Please accept our apology for not providing you with the Brilliant Service we normally do and we hope you will come back to visit again. More 

Slidell, La
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed June 6, 2015

We stayed here for three nights. This is your basic Hi-Express with clean, comfortable rooms. Staff were helpful and friendly and breakfast was well stocked. My issue was with the location. It is right on a very busy section of Dodge Rd and you can only get to it by going west on Dodge. If coming from the other direction... More 

Was this review helpful? Yes 1
HIEGeneralManagerOMA, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Judyslidell, Thank you for your very kind review of your recent stay with us at the Holiday Inn Express. We truly appreciate you taking the time to do so. Your efforts are very valuable to us to share with all of our associates. More 

Kearney, Nebraska
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 3, 2015

Stayed 2 nights. Was greeted with a friendly smile by front desk staff, breakfast staff, and housekeeping. Quiet, clean, and comfortable stay. They put on a nice breakfast with many choices and good seating. Breakfast and lobby areas well maintained. Good value for price.

Was this review helpful? Yes
HIEGeneralManagerOMA, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear 685dfj, Thank you so much for your very generous comments about the Holiday Inn Express Omaha, and in particular about all of our associates. I promise to make sure they get to enjoy your thoughts. Thank you for being our guest. Mary Crawford More 

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