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Holiday Inn Express Omaha West-90th Street

2.5 of 5 8736 West Dodge Road, Omaha, NE 68144
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Holiday Inn Express Omaha West-90th Street
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Holiday Inn Express Omaha West-90th Street
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143 reviews from our community

Traveler rating
    72
    31
    15
    15
    10
See reviews for
46
17
15
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chadron, Nebraska, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stay at this hotel 2 - 3 times a month and it is always a pleasant experience. The staff is always friendly and helpful. The rooms are large and very comfy. Always clean and quiet. I won't stay anywhere else in Omaha if I can help it.

Review collected in partnership with this hotel

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I had my sister's breast cancer surgery Jan. 7 & my nerves were stressed that morning then, even more with all the fire alarms blaring for 30 minutes..at 7am.The cook should not be starting fires...while cooking bacon. Get a real cook.

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel was very nice and close to shopping and entertainment, T.J. at the front desk was AMAZING! The room was very clean and the bed and pillows were comfortable. I will stay again next time we are in Omaha!

Review collected in partnership with this hotel

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1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

We checked in.The lady was rude, she acted like we were wasting her time. We didn't have hot water. when I tried to make the reservation, they put me on hold 6 times, they wouldn't give me the discount. I had to call back twice....

Was this review helpful? Yes
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear guest, Thank you for your feedback and time. I am very sorry for the issues you experienced during your stay with us. I expect us to provide friendly and hassle free accommodations. Your experience is unacceptable and your feedback will not be taken lightly. I would appreciate it if you can reach out to me so I can have... More 

Niagara Falls, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 19, 2014 via mobile

Spent two nights at this location for business. Checkin went well, but my room wasn't cleaned. I was given a new room which was acceptable. The bathroom was dirty, the tub was a disaster and the hot cold balance some work. Breakfast was good, typical Holiday Inn. I don't think I will try this location when I return next month.

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Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Strictly_simon, Thank you for your review! We really appreciate your feedback so we can improve our services. With that being said, we fell very short of the expectations my colleagues and I have. I would really appreciate it if you could reach out to me so I can gather more information and rectify the problems you experienced. My contact... More 

Arapahoe, Nebraska, United States
1 review
5 of 5 stars Reviewed December 16, 2014

Fun manager's reception, clean room, and great breakfast! I'd highly recommend this hotel for anyone visiting the west dodge area. Staff very attentive to all my needs during my stay. Very close to many restaurants, mall, and various dodge street destinations. Thanks for taking care of me while I was in Omaha.

Review collected in partnership with this hotel

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Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Clare, Thank you for a great review! It is a pleasure to provide you with clean rooms, a great breakfast and a managers reception. Furthermore, I would like to thank you for your kind words regarding my colleagues. I will pass on the great feedback! Kind regards, T.J. Foster, CHS General Manager More 

Huntsville, Alabama
1 review
5 of 5 stars Reviewed December 16, 2014

We enjoyed our stay and all went well. The staff was very cordial and even helped with a room booking mistake that was not their fault. I plan to stay here again when I travel to Omaha. The location is close to many restaurants and bars and even a gym.

Review collected in partnership with this hotel

Was this review helpful? Yes
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Jon H., Thank you for your review. I am happy to hear that we were able to assist you with a reservation issue. Furthermore, I'm happy to hear that you enjoyed the customer service my colleagues provide. We will be happy to be of service on your future visits to Omaha! All the best, T.J. Foster, CHS General Manager More 

Frisco
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 17, 2014

I stayed for one night while on a business trip to Omaha. The hotel was fine although it seemed a little dated/tired for a Holiday Inn Express. The location was good... close to restaurants, hospitals, and shopping. Reasonably close to the highway although you have to go through a lot of stop lights to reach the highway. The employees of... More 

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Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear guest, Thank you for taking the time to leave a detailed review. We view all feedback as a gift, and take it very seriously. With that being said, I apologize for the condition of our hotel not being up to your standards. Please know that we are a work in progress. We still have more renovations in the future.... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 6, 2014

VERY polite staff, GREAT continental breakfast, very clean hotel. Not sure what kind of salsa they had woth their chips and salsa in the lobby but it was pretty amazing. I highly recommend this hotel if you're in the West Dodge area.

Was this review helpful? Yes 1
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear guest, Thank you for a great review! My colleagues and I are thrilled to hear you enjoyed your stay with us. If I may be of service in the future, feel free to reach out to me. Best Regards, T.J. Foster, CHS General Manager More 

Jackson, Michigan
Top Contributor
77 reviews 77 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 3, 2014

We stayed here a few years back when it was under a different franchise and it was much cleaner and quieter. The pool and hot tub area was exceptionally dirty with pizza stuck to the wall behind the hot tub. The breakfast was an upgrade from what it was before, however the friendliness of the staff has taken a nose... More 

Was this review helpful? Yes
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear guest, Thank you for taking time to review our hotel. Your feedback helps us to improve our services. Please accept my apologies for the pool cleanliness while you were here. As you probably noticed while you were here, we had 4 different high school basketball teams staying with us. While we did the best we could to keep our... More 

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Additional Information about Holiday Inn Express Omaha West-90th Street

Address: 8736 West Dodge Road, Omaha, NE 68144
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Omaha West-90th Street 2.5*
Number of rooms: 100
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Also Known As:
Comfort Inn And Suites / West Dodge Road Hotel Omaha
Comfort Inn Omaha
Omaha Comfort Inn
Hotel Style:
#24 Business Hotel in Omaha

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