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All 73 Omaha hotels

Holiday Inn Express Omaha Southwest

2.5 of 5 Motel   |   10729 J St., Omaha, NE 68127
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29%
Ranked #57 of 73 hotels in Omaha
A recent review
4 of 5 stars Reviewed June 11, 2014
Natalie B Des Moines, Iowa
  • Reviews (37)
  • Photos (23)
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37 people have reviewed this hotel

Traveler rating
    4
    7
    12
    4
    10
See reviews for
10
6
1
12
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed July 6, 2014

My partner and I found this hotel online and the reviews were more poaitive than negative. I knew I should have checkes TripAdvisor before booking. Learned that lesson. At first it waa nice. The beds are comfortable and rooms clean. Until we found a beetle of some sort in our room on the third floor. No big deal just kill... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Omaha Southwest, responded to this review

Dear aryding87, Thank you for taking the time to write a review regarding your recent stay. It is truly regrettable that your overall experience was less than satisfactory. Please be assured that your concerns will be further looked into. I have sent you a private message in an effort to obtain more information. I hope to hear back from you... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

Decent hotel but internet is very bad, could not get VPN to work or even surf, not good. Cell reception is bad too. Management knows but have done nothing. Rooms a bit run down and couch stained. Bed was good as well as staff.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Omaha Southwest, responded to this review

Dear Jim H, Thank you for staying with us and for leaving a review of our property. I am glad to know that you found our staff commendable. On the other hand, I am very disappointed to hear about your experience on your recent stay. Please accept our sincerest apologies for any inconvenience the Internet service and room condition may... More

Des Moines, Iowa
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 11, 2014

This hotel was booked by my company for a business trip. The hotel was clean and inviting. The room was clean and spacious. Microwave and small fridge in the room were a nice, unexpected convenience. Free hot breakfast had enough variety to cater to many tastes. All front desk associates were very courteous and helpful with all of our needs!

Was this review helpful? Yes
Silverdale, Washington
Top Contributor
55 reviews 55 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 4, 2014

This is an OK place but not great. The location is not ideal, but we stayed in Omaha for the Buffett Berkshire Hathaway Shareholder Conference, and there were very few rooms available in the area. The Holiday Inn name has usually been reliable, but this one is not one of the best. The room was marginal from a cleanliness and... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Omaha Southwest, responded to this review

Dear James P, Thank you for staying with us and for leaving a review of our hotel. I am glad to hear that you found our staff friendly and that your breakfast experience was good. I am sorry that your stay was negatively affected due to your room condition and with the housekeeping service. Please accept my sincerest apologies for... More

Sioux City, Iowa
Contributor
16 reviews 16 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 19, 2014

We stayed here for a family weekend to Omaha. Why is that I cannot find a really nice hotel in this city? This HI Express was not terrible, but was much more run down than most HI Expresses that I stay at. At $110 it was not worth the price.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Omaha Southwest, responded to this review

Dear Salesguy3308, Thank you for staying and taking time to share your review with us. It is unfortunate to read that you were not fully satisfied with our hotel, particularly with the upkeep of our facility. We value all your feedback, whether negative or positive, for this will help us target specific concerns and make the appropriate upgrades towards improving... More

Lawrence, Kansas
Top Contributor
91 reviews 91 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 19, 2014

My husband and I stayed at this hotel on our latest trip to Omaha for two nights. As we have stayed at many HI Express hotels, we knew what to expect. The hotel was clean and the staff was very friendly. A couple of things that we noticed were different from other HI Express we've stayed at. First, the rooms... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Omaha Southwest, responded to this review

Dear Christy I, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations you received prevented you from fully enjoying your time at the hotel. We were pleased to read your kind comments for our staff and we truly appreciate the high scores for Cleanliness, Service, and Value. We take all of the... More

Des Moines, Iowa
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 6, 2014

Customer service at this location is the worst I have ever seen. They were either texting or talking to each other while I was clearly standing there waiting to check in! I finally checked in and later went downstairs to ask something and Mary was very rude. Acted like It was such a hassle to do anything for me. She... More

Was this review helpful? Yes 10
goodnight47, General Manager at Holiday Inn Express Omaha Southwest, responded to this review

Thank you for staying with us and thank you for taking the time to write a review about your stay. I am so sorry that myself and my staff did not live up to your expectations. More

Omaha, Nebraska
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 30, 2014 via mobile

I travel a lot. I would like to thank the 3 girls at the front desk they were all very friendly you don't always get an entire staff that are all smiling and saying hello how was your day . They actually looked like they were waiting for an answer. I think I know why they r all that way.There... More

Was this review helpful? Yes 2
Minnetonka, Minnesota
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2014

Staff was amazing. Very friendly & efficient. Made the stay incredible like staying with friends. Better hospitality and rooms than the other hotels in area. Better prices as well. Will recommend to friends and colleagues. Great pool/hot tub and workout facilities. Perfectly located for great access to I80 and I680. Plenty of restaurants in the area. Again loved the Staff.

Was this review helpful? Yes 4
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 12, 2014 via mobile

I wondered why there were no pictures of the rooms, now I know why. It was cramped and the jacuzzi wouldn't hold water. The hallway smelled like they let cats live in it. I went to the front desk to ask if they had any tums or rolaids and since she was texting, she must not have understood my question.... More

Was this review helpful? Yes 8
IHGCare, Guest Relations Manager at Holiday Inn Express Omaha Southwest, responded to this review

Dear Sassy671, Thank you for staying with us and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the room you had and the service you received. We take our guest comments very seriously and always strive to provide... More

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Additional Information about Holiday Inn Express Omaha Southwest

Address: 10729 J St., Omaha, NE 68127
Phone Number:
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Omaha Southwest 2.5*
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Also Known As:
Holiday Inn Express Omaha Southwest Hotel Omaha
Holiday Inn Omaha
Omaha Holiday Inn

23 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Take a Virtual Tour of the hotel.Omaha's 'home away from home', Holiday Inn Express offers today's travelers a warm welcome, a comfortable nights stay and a complimentary 'Express Start Breakfast Bar' served every morning. This hotel is conveniently located off I-80 in southwest Omaha. Keeping fit and maintaining your workout schedule is always possible with our indoor pool, and fitness center. For our executive guests you will find the convenience of our Executive Business Center, located adjacent to the hotel lobby, complete with fax service, copying service, a personal computer and printer, and personal work spaces, offering wired and wireless internet access . Your comfort is assured in our contemporary, tastefully decorated guest rooms. Also introducing our new 'Stay Smart' showerheads by Kohler. All rooms include voice messaging service, free local phone calls, free HBO, news and sports channels, wired and wireless internet access. Stay Smart with Holiday Inn Express Hotel & Suites. ... more   less 
Number of rooms
78

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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