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Comfort Inn Omaha

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330 N 30th Street, Omaha, NE 68131 (Formerly Omaha Motel)
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Comfort Inn Omaha
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Comfort Inn Omaha
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60 reviews from our community

Traveler rating
    15
    21
    8
    9
    7
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20
13
4
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Salt Lake City, Utah
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The staff of this hotel are wonderful. We stayed for 3 nights during a Creighton graduation and found them cheerful, very hard-working (possibly over-stretched during the busy graduation weekend), and super helpful. Parking is readily available. But the facility itself is over-due for a face-lift. The elevator is creaky and slow, and the halls and rooms don't quite pass the... More 

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Nebraska
Top Contributor
176 reviews 176 reviews
34 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago

This was selected for us by Priceline. Clean, but the building is weary and needs to be updated. Breakfast area is very spartan (except for the two small pieces of art on the wall, the staff didn't keep up with the food demand at all. I wouldn't pay more than $100 to stay here. Be sure to bring a white... More 

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Kansas City, Missouri
Top Contributor
61 reviews 61 reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent a great night at the Comfort Inn on 30th street. We arrived long before check-in and they found us a room that was ready, the front desk staff was welcoming and helpful both then and later that night when we returned after 9 PM. Our room was clean and the bed was so welcome after our long day,... More 

Was this review helpful? Yes 3
Heather N, General Manager at Comfort Inn Omaha, responded to this review

Thank you so much for your kind words. It is always a pleasure knowing that our staff provided stellar customer service. Looking forward to your return trip to Omaha! More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 10, 2015

I stayed at this hotel because my son was in the Creighton Hospital down the street. I cannot say enough about the kindness and services of the warm and friendly staff. Heather, the general manager, made me feel like I was being welcomed into someone's home from the moment I walked in, even giving a bone to my dog. The... More 

Was this review helpful? Yes 4
Heather N, General Manager at Comfort Inn Omaha, responded to this review

Thank you so much for the great review! We were so happy to create a home away from home for you during such difficult times. Looking forward to you next visit to Omaha!! More 

Iola, Kansas
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 3, 2015

We enjoyed the stay here. The elevators are a little slow so if you are in a big hurry you may want to take the stairs. Breakfast was very good. Biscuits and gravy, waffles, scrambled eggs, pastries, oatmeal along with fruit and dairy products. The desk staff was knowledgeable about the area and a great help when we had an... More 

Was this review helpful? Yes 4
Heather N, Front Office Manager at Comfort Inn Omaha, responded to this review

Thank you so much for your kinds words. We pride ourselves on superior customer service and glad we did just that! I do apologize about the pull out sofa bedding not already being in place. We have addressed that with our house keeping staff, and it has all been taken care of. Thank you again and can't wait until your... More 

Roseville, Minnesota
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2015

We had a very nice stay at the Comfort Inn in Omaha. We were in town for the Presidents Day Volleyball Tournament with our team from Minnesota. Our stay was very much enjoyable. The bed was very comfortable and the hotel was very quiet. We also took advantage of the shuttle service and it was a pleasure meeting Douglas. He... More 

Was this review helpful? Yes 4
Heather N, Front Office Manager at Comfort Inn Omaha, responded to this review

Just wanted to say first that it was a PLEASURE having all of the girls stay with us! We are so glad to hear that you enjoyed our hotel. We appreciate all types of feedback, but when we hear that we provided outstanding services, we know that we are doing our job! If you ever find yourself in the Omaha... More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2015 via mobile

Price was cheaper than most in the century link area, but you get what you pay for. Broken elevator, so long waits for the one that works, only one ice maker not broken, inconsistent shuttle service, poorly stocked continental bfest. The breakfast was clearly posted in room binder and on door of breakfast area as being 6:30-9:30, but when I... More 

Was this review helpful? Yes 3
DosSales137, Director of Sales at Comfort Inn Omaha, responded to this review

Dear Renee H., I would like to apologize for our failures at the hotel. Breakfast hours were adjusted for the weekend and we failed to remember the guest directories had different information. I regret we were not clear with the change to all our guests. I understand your disappointment regarding this situation. I am truly sorry our staff did not... More 

Beatrice, Nebraska
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 14, 2015 via mobile

Good location for UN Medical Center. Bed was fine. BUT no fridge in room. No pool. Below average breakfast. AC unit kept cycling on and off every 10 minutes which made it hard to sleep. Finally turned it off and covered up.

Was this review helpful? Yes 1
Heather N, Front Office Manager at Comfort Inn Omaha, responded to this review

We are sorry to hear about your experience with us. Unfortunately, at this time, our standard rooms do not have mini refrigerators or microwaves in them. At your request, we would of loved to upgrade you to one of our suites, if it were available. As for the AC unit, we have had our maintenance department look into, and adjust... More 

Minneapolis, Minnesota
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 12, 2015

This is a must stay in Omaha centrally located quite great staff and super comfy beds it all you need. even though the internet was down there were signs in the elevator and staff made it clear at check in they were irking on the issue. OK life goes on I have been in other hotels and they tell you... More 

Was this review helpful? Yes
Heather N, Front Office Manager at Comfort Inn Omaha, responded to this review

First we want to thank you for being so patient with us while our Wi-Fi was down. We worked diligently to bring is back up for our guests. We are so happy to hear that you enjoyed your stay, and our staff provided outstanding service to you. Can't wait until your next visit to Omaha! More 

Cavalier, North Dakota
Top Contributor
84 reviews 84 reviews
44 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 22, 2015 via mobile

Stayed in this hotel one night for business and certainly one the better Comfort Inn I have visited. The hotel is easy to find being right off of the interstate. Rooms updated, staff friendly, and a larger that usual free breakfast. Good place to stay if looking for a room in the area.

Was this review helpful? Yes 2
Selene-Caro, General Manager at Comfort Inn Omaha, responded to this review

Glad you enjoyed spending a little time with us. It is always encouraging to hear feedback like yours. We look forward to having you stay again. Thank you !! More 

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