Booked room for my mom to attend family funeral. Email confirmation received was for a suite with private bedroom. I even called and confirmed several times and was tol dmy mom was set. She arrived and was given a different type of room that what I reserved. She was told the room she wanted was an additional $45 which she... more

Our trip was to be a girl's only vacation. Myself, an good friend and her 17 year old daughter who happens to be six months pregnant. We decided to bring her since this may be the last trip for awhile until the baby was born, plus my friend and her daughter had never been to the Omaha Zoo. We arrive... more

It was our anniversary and my husband reserved a junior suite which was to include a jacuzzi tub, wet bar and etc. At first he booked the wrong dates so he personally called them with in 5 miniutes and told them of his situation and they correct the dates they were very accomidating. So we had the room booked for... more

We were very happy with our stay here. It was right across the street from the hospital where we were visiting family who was awaiting surgery. It took a lot of stress off of us, not having to drive far in a big city. more

I enjoyed the Staff at the Best Western Seville Plaza, I forgot how nice people can be. The room was very clean, the beds were wonderful, and very comfortable pillows. The breakfast was really good, ( alot to choose from), the lady in the breakfast room is wonderful. more

Stayed at this property one month earlier with no problems, so had no concerns about booking a second time. We normally do not stay at Best Westerns, but this one is very conveniently located for meetings my wife and I attend nearby. This second stay was a disaster like I've never experienced at a hotel. So, let's step up to... more

We had booked two rooms and paid for them in advance. When we arrived, we were given two rooms with double beds, we had requested king beds. We were told, the beds were on a request basis only and there was no guarantee. I read the fine print on our reservation form and found no information that beds choices were... more

My stay was less then stellar. One of the two elevators weren't working when I arrived. When entering the room, I could smell a strong scent of cleaner or chemicals. Then the bedding was torn and had 'pillowed'. It looks and feels tacky and dirty. The hallway carpet looked worn and the hallway ventilation seem to not work leaving the... more

Please use the security latch if you stay at this hotel. I had called in advance and registered for the room. I arrived in time to check in and take my luggage to the room and get ready for an evening function. After I had removed my clothing and getting ready to step in the shower a maintenance man attempts... more