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Quality Inn & Suites

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9505 South 142nd Street, Omaha, NE 68138 (Formerly Ramada Limited)
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Quality Inn & Suites
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Quality Inn & Suites
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49 reviews from our community

Traveler rating
    17
    13
    14
    3
    2
See reviews for
16
7
5
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kansas City, Missouri
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Looked at Rates on mobile device. This property popped and conveniently located off of interstate. Staff was friendly and rates were competitive. Although the property is older the rooms were clean and Breakfast was better than average-omelette and biscuit and gravy. The breakfast area is small however the front desk staff did a great job of refilling breakfast items. Recently... More 

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Manistique
Top Contributor
321 reviews 321 reviews
37 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed January 28, 2015

We stayed here on our way to Denver. It was an average Quality Inn & Suites, maybe not as nice as some I've stayed in. The room was ordinary, it didn't feel real clean- there was a spot on the wall- not sure if it was chocolate?? Also, breakfast wasn't that good. I usually have the waffles but this time... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

Nice place to stay if you are passing through Omaha. The front desk person was very friendly and accommodating. I had some trouble getting the ironing board in the room set up so I made a call to the front desk and he came right to my room and set it up for me. Great service!

Was this review helpful? Yes 2
vic g, Manager at Quality Inn & Suites, responded to this review

Robert, Thank you for taking the time to share your experience. We hope to see you again soon, and thanks for choosing to stay with us! -Mark E More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2014

This is my second stay at this hotel and ill be back again. I had a noisy fridge in my room and made a call to the front desk. Not even five minutes later the fridge was replaced. Talk about service! These guys are on the ball. Not the newest or best hotel I've ever stayed at, but very friendly... More 

Was this review helpful? Yes 2
vic g, Manager at Quality Inn & Suites, responded to this review

Thank you for staying! We look forward to seeing you again! - Mark E More 

Craig, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 14, 2014 via mobile

Needed a place to stay so stopped in. It was 104.96 for a standard king bed. Got up the next morning to find hair in the tub, not just one but several! All the gal would do was knock $15 off the bill. I then called and they were very rude I also never got my credit and he said... More 

Was this review helpful? Yes 1
vic g, Owner at Quality Inn & Suites, responded to this review

Dear Brenda H, We would like to start off by apologizing that your stay was not up to standards. We make it our first priority to ensure every guest has a comfortable and relaxing stay. We would like you to know that our head housekeeper has been made aware of the situation and internal corrective were implemented on the house... More 

Friendship, Wisconsin
Top Contributor
73 reviews 73 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed September 28, 2014

This was a bare bones basic accommodation. The bathroom was so small I truly don't know how a large sized person would manage in it. Interior decoration was current but obviously they are trying to cover up and old facility. Breakfast left a lot to be desired and the coffee tasted burned! Again "quality" it was not.

Was this review helpful? Yes 1
vic g, Director of Sales at Quality Inn & Suites, responded to this review

Dear Sandra, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We will be look into some alternatives for our... More 

Osceola, Iowa
Contributor
12 reviews 12 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 24, 2014

We were checked in by Charles- what an AWESOME employee to have. He was very helpful, knowledgeable, and kind. We stayed in a King Suite as a family, the rate was under $100 too. Very pleased about the value! We were greeted by a new carpet and a clean room. The only faults we had were the lack of towels... More 

Was this review helpful? Yes 1
Scottsdale
Top Contributor
201 reviews 201 reviews
123 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed September 8, 2014

Strange smell in hallway. Couldn't quite identify what it was. New carpet smell almost knocked me over in my first room. Desk clerk offered to move me to another room. Second room had only a faint new carpet smell. The room was clean and the bed comfortable. The towels were pretty good, but the curved shower curtain rod was set... More 

Was this review helpful? Yes 1
Fort Collins, Colorado
Top Contributor
329 reviews 329 reviews
28 hotel reviews
153 helpful votes 153 helpful votes
3 of 5 stars Reviewed August 19, 2014

We spent one night here recently while passing through town, primarily because it was inexpensive, very close to I-80 and pet friendly. The room was adequate, though very plain and a bit dark. The shower/toilet area was very compact. Staff was very friendly and helpful. The breakfast was OK but the egg "omelettes" were a bit rubbery. The front entrance... More 

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vic g, Front Office Manager at Quality Inn & Suites, responded to this review

Dear ROCtraveler30, We apologize that your stay was not up your standards. We appreciate the reviews to better service the needs of our visitors. Regarding the omelettes , we will definitely look into why it was "rubbery". That obviously is not the standard we care to provide. The front entrance will indeed be a renovated this winter. Summers are our... More 

Des Moines, IA
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed August 15, 2014

Stayed one night while visiting family in Omaha. Check in was quick and when the attendant gave us the room key he directed us to the room location by pointing to the door to the room which was literally 20 feet from the front desk. I had requested a top floor since we are light sleepers and the attendant then... More 

Was this review helpful? Yes 1
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