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Extended Stay America - Omaha - West

2.0 of 5
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9006 Burt St. N.W., Omaha, NE 68127 (Formerly Studio Plus Deluxe Studios - Omaha - West)
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Extended Stay America - Omaha - West
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Ranked #59 of 77 Hotels in Omaha
A recent review
5 of 5 stars reviewed 3 weeks ago
Rebel1021
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35 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff is super friendly and helpful. The room was very clean and well equipped. Free cold breakfast and coffee was great. I stopped here on a cross country move for just one night and forgot about the college World Series, extended stay was the best value, and well worth it.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that our staff accommodated your needs with friendly customer service. I truly appreciate your comments regarding our clean rooms and grab-and-go breakfast. The staff and I would like to thank you again for posting your review. We look forward to... More 

Cedar Rapids, Iowa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 18, 2015

I don't review all of the hotels I stay at, but after reading all of the really negative reviews on this hotel, I had to chime in. First off, you have to realize that this is an extended stay hotel, and not a Marriott or Hilton. I stayed here for one night only, and got a great deal from Priceline... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our convenient location, clean rooms and great value. I am thrilled that we were able to provide you with a great experience! Once more, thank you for posting your review. We look forward to having you visit with us again in... More 

Omaha, Nebraska
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2015

Good clean property. Location was good near to my clients office on N 90th Street. Typical extended stay property but better managed than some property at MI. Every morning seen fruits, snack bars at reception some munching option on the way to office . Staffs were helpful. Rooms are nice, quite as this Hotel is not close to any busy... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

I appreciate you taking the time to write such a detailed review. I'm thrilled that our staff and lodging met your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Charlotte Amalie, null, United States
Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 7, 2015

We only stayed for one night and were very disappointed in the condition of the room. We paid $150 to stay in a room with a bathroom that still had yellow pee stains on the toilet. Also, the shower would fill up and not drain properly and other people's hair and dirt would come out of the piping. The carpets... More 

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Travelers are raving about these Omaha hotels

Ko Samui, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 30, 2015

I stayed for 5 nights and 6 days. I asked for someone to assist in a light clean up of my room on the 4th day. I was told that the room would be cleaned the next day. The next day came and gone and no one cleaned it. The front desk stated the cleaning person spoke to me and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that your stay was less than expected and that you experienced housekeeping issues. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. I apologize that there was a communication error on our... More 

Yorkville, Illinois
Level Contributor
6 reviews
5 of 5 stars Reviewed April 28, 2015

Extended Stay America - Omaha - West, Omaha, Nebraska is an ideal place to stay for an extended period of time or just a few days. The staff here was very friendly and very attentive to the needs of guests. I had a few requests after check in that were taken care of within an hour or so. I requested... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

I appreciate you taking the time to write such a positive review of our staff and property. It's great to hear that our staff was able to accommodate your needs and that you were able to take advantage of our fully equipped kitchens. Thank you again for your kind words. The staff and I would love to provide you with... More 

Omaha, Nebraska, Usa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 17, 2015

Overall I liked this hotel. It seems like it is geared mostly for out of town construction workers and did see quite a few crews staying here. Staff was extremely friendly and accommodating. It gets the poor rating for our room being dirty on check in. There was a sticky spot on the kitchen floor, debris on carpet, feces stains... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Omaha - West, responded to this review

I received a copy of your review and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our accommodations were not to standards. I discussed your comments with the team and we are promptly taking action to correct housekeeping service issues you outlined... More 

Omaha, Nebraska
1 review
5 of 5 stars Reviewed February 12, 2015

I was moving to USA for good. I booked this hotel as someone suggested very comfortable room and very price friendly. The staff is very helpful and has helped me in each and every point i was here. They are also very approachable. Cheers to the good work they do here. Worth a stay!!!!

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Omaha - West, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with our accommodations and team. Thank you again for your kind words. The team and I would love to provide you with another comfortable stay in the future. More 

Omaha, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 7, 2015

This was probably the dirtiest, most uncomfortable stay that I have EVER HAD! The rooms are gross, from the floors, to the bathrooms, to the kitchen. I almost wanted to leave right away, but we already had prepaid, and it was kind of late at night. I was grossed out the whole stay. I wore socks the whole time I... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

The feedback provided in your review is much appreciated. I am so disappointed that you did not enjoy your stay with us. Please accept my apology. As this hotel’s manager, I can assure you that I have met with our housekeeping staff and reviewed our cleaning procedures to ensure your experience is not repeated. We continually work to improve our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 7, 2015

Friendly staff. Crappy room. The only word that comes to mind is adequate ... But just barely. Spend a little more and stay somwhery nicer. The worse thing is if you contact corporate they blow you off and treat you like an idiot.

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Omaha - West, responded to this review

The team and I read your comments about your stay with us. I was disheartened to read that you felt our company and hotel location did not meet your expectations. Please accept our apologies. Your comments were reviewed by the team and we are working very hard to make sure your experience is not repeated. Thank you very much for... More 

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