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Extended Stay America - Omaha - West

2.0 of 5
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9006 Burt St. N.W., Omaha, NE 68127 (Formerly Studio Plus Deluxe Studios - Omaha - West)
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1 room 1 guest
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Extended Stay America - Omaha - West
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38 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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West Des Moines, Iowa
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We wanted to camp somewhere near Omaha but the weather forecast for strong thunderstorms made me decide on seeing if we can find a great deal from Priceline so we ended up here. Some of the reviews made me a little nervous (2 star rating) but I thought for an overnight stay it can't be too bad and had to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our staff; however, we apologize for the smoke odor in our smoking floor hallways. Your comments were reviewed by the staff, and we will work to reduce the smoke odor in the hallway to make sure your experience... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After being transferred to Omaha, and spending a month at this location waiting for my permanent residence to be ready, I found myself needing lodging there for an additional month. Once again, I was treated like family and had a clean, quiet and functional room to come back to every day after work. The warmth of the people who work... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed your stay and think of our staff as family. Thank you again for sharing your experience with us. We would love to see you again, should you have a need for lodging in the area. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2015

I recently accepted a position with a company in Omaha Nebraska and found myself in need of temporary housing while I decided if moving from Los Angeles to the Mid-West was something I was going to be able to handle. I was incredibly fortunate to stumble upon the Extended Stay America Omaha - West. The staff was incredibly friendly and... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Omaha - West, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with our staff and will make sure to pass along your kind thoughts to them! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
5 of 5 stars Reviewed June 12, 2015 via mobile

The staff is super friendly and helpful. The room was very clean and well equipped. Free cold breakfast and coffee was great. I stopped here on a cross country move for just one night and forgot about the college World Series, extended stay was the best value, and well worth it.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that our staff accommodated your needs with friendly customer service. I truly appreciate your comments regarding our clean rooms and grab-and-go breakfast. The staff and I would like to thank you again for posting your review. We look forward to... More 

Cedar Rapids, Iowa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 18, 2015

I don't review all of the hotels I stay at, but after reading all of the really negative reviews on this hotel, I had to chime in. First off, you have to realize that this is an extended stay hotel, and not a Marriott or Hilton. I stayed here for one night only, and got a great deal from Priceline... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our convenient location, clean rooms and great value. I am thrilled that we were able to provide you with a great experience! Once more, thank you for posting your review. We look forward to having you visit with us again in... More 

Omaha, Nebraska
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2015

Good clean property. Location was good near to my clients office on N 90th Street. Typical extended stay property but better managed than some property at MI. Every morning seen fruits, snack bars at reception some munching option on the way to office . Staffs were helpful. Rooms are nice, quite as this Hotel is not close to any busy... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

I appreciate you taking the time to write such a detailed review. I'm thrilled that our staff and lodging met your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Charlotte Amalie, null, United States
Level Contributor
46 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 7, 2015

We only stayed for one night and were very disappointed in the condition of the room. We paid $150 to stay in a room with a bathroom that still had yellow pee stains on the toilet. Also, the shower would fill up and not drain properly and other people's hair and dirt would come out of the piping. The carpets... More 

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Ko Samui, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 30, 2015

I stayed for 5 nights and 6 days. I asked for someone to assist in a light clean up of my room on the 4th day. I was told that the room would be cleaned the next day. The next day came and gone and no one cleaned it. The front desk stated the cleaning person spoke to me and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that your stay was less than expected and that you experienced housekeeping issues. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. I apologize that there was a communication error on our... More 

Yorkville, Illinois
Level Contributor
6 reviews
5 of 5 stars Reviewed April 28, 2015

Extended Stay America - Omaha - West, Omaha, Nebraska is an ideal place to stay for an extended period of time or just a few days. The staff here was very friendly and very attentive to the needs of guests. I had a few requests after check in that were taken care of within an hour or so. I requested... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

I appreciate you taking the time to write such a positive review of our staff and property. It's great to hear that our staff was able to accommodate your needs and that you were able to take advantage of our fully equipped kitchens. Thank you again for your kind words. The staff and I would love to provide you with... More 

Omaha, Nebraska, Usa
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 17, 2015

Overall I liked this hotel. It seems like it is geared mostly for out of town construction workers and did see quite a few crews staying here. Staff was extremely friendly and accommodating. It gets the poor rating for our room being dirty on check in. There was a sticky spot on the kitchen floor, debris on carpet, feces stains... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Omaha - West, responded to this review

I received a copy of your review and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our accommodations were not to standards. I discussed your comments with the team and we are promptly taking action to correct housekeeping service issues you outlined... More 

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