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Extended Stay America - Omaha - West

2.0 of 5
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9006 Burt St. N.W., Omaha, NE 68127 (Formerly Studio Plus Deluxe Studios - Omaha - West)
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Extended Stay America - Omaha - West
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Ranked #62 of 76 Hotels in Omaha
A recent review
5 of 5 stars Reviewed February 12, 2015
Pratik V Omaha, Nebraska
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29 reviews from our community

Traveler rating
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    8
    6
    7
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Omaha, Nebraska, Usa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 17, 2015

Overall I liked this hotel. It seems like it is geared mostly for out of town construction workers and did see quite a few crews staying here. Staff was extremely friendly and accommodating. It gets the poor rating for our room being dirty on check in. There was a sticky spot on the kitchen floor, debris on carpet, feces stains... More 

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Manager_11525, Manager at Extended Stay America - Omaha - West, responded to this review

I received a copy of your review and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our accommodations were not to standards. I discussed your comments with the team and we are promptly taking action to correct housekeeping service issues you outlined... More 

Omaha, Nebraska
1 review
5 of 5 stars Reviewed February 12, 2015

I was moving to USA for good. I booked this hotel as someone suggested very comfortable room and very price friendly. The staff is very helpful and has helped me in each and every point i was here. They are also very approachable. Cheers to the good work they do here. Worth a stay!!!!

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Omaha - West, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with our accommodations and team. Thank you again for your kind words. The team and I would love to provide you with another comfortable stay in the future. More 

Omaha, Nebraska
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 7, 2015

This was probably the dirtiest, most uncomfortable stay that I have EVER HAD! The rooms are gross, from the floors, to the bathrooms, to the kitchen. I almost wanted to leave right away, but we already had prepaid, and it was kind of late at night. I was grossed out the whole stay. I wore socks the whole time I... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 7, 2015

Friendly staff. Crappy room. The only word that comes to mind is adequate ... But just barely. Spend a little more and stay somwhery nicer. The worse thing is if you contact corporate they blow you off and treat you like an idiot.

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Omaha - West, responded to this review

The team and I read your comments about your stay with us. I was disheartened to read that you felt our company and hotel location did not meet your expectations. Please accept our apologies. Your comments were reviewed by the team and we are working very hard to make sure your experience is not repeated. Thank you very much for... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 5, 2014

I will never stay there again.to loud and people was rude not safe at night.the rooms were not very. Clean the noise was loud and to many parties and drugs was bad to not safe at to walk your pet smells bad smoking in the Hall ways

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

Thank you for bringing this to our attention. We are very disappointed to hear that you did not have an enjoyable experience with us. We will work with our staff to make sure we are always establishing a safe and comfortable environment for our guests. We will also review your feedback with our housekeeping staff to ensure that all areas... More 

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

The rooms are good for the price. This is an extended stay, so they have a nice liitle lounging area, a kitchenette with full cabinets, a fridge, stove, microwave, etc. Ive read some negative reviews on here, and clearly this isn't a five star hotel, but the price isn't a five star price either. If you're going to be staying... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

Thank you for taking the time to write a review of our hotel. I truly appreciate your comments regarding our staff and our accommodations. I will be sure to share your kind remarks with our team. Thank you again for your review. We hope to have the opportunity to provide you with another enjoyable stay in the future. More 

Omaha, Nebraska
1 review
1 of 5 stars Reviewed June 23, 2014

I only booked this place because everything is expensive with the College World Series in town. This place was still $90/night. I have never had a hotel room that smelled like Body Odor. It was very strong and very disgusting. Made me sick to my stomach the moment I walked into the room. The smell of everyone cooking made the... More 

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Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

David - Thank you for taking the time to voice your comments regarding your recent stay. We strive to deliver a “home away from home” experience and we apologize that we did not meet this commitment to you. We are extremely sorry for the frustration you experienced while staying with us and are disappointed that our hotel did not meet... More 

Top Contributor
51 reviews 51 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 16, 2014

This review is based on a stay in October 2012, so the hotel may have been updated. We were there for just and overnight stay on our way to our destination. The room wasn't very big, but had the space we needed. The kitchen was okay and had the basics, but wasn't anything to get excited about. The entire hotel... More 

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Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

The larger rooms with the living area that includes a sofa bed, coffee table, end tables, and the more spacious dining area, make this an excellent place to stay budget friendly for longer periods. The kitchen includes a dishwasher (with detergent pack), full size fridge, microwave, and an actual oven with stove top. You rarely get both an oven and... More 

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Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

Thank you for posting such a positive and thoughtful review. It's great to hear that you found our staff to be friendly and enjoyed the amenities we have to offer. We are so glad that you were able to spend some quality "cookie" time with your granddaughter. Thank you again for your review. It would be our pleasure for you... More 

Sterling, Colorado
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 27, 2014

My husband and I booked a room at this hotel for one night on our way to Colorado. When we got there everything was fine. They gave us our keys and we went up to the room. When we walked in it was a disaster. There was garbage everywhere, dirty towels on the floor, and the bed was a mess.... More 

Was this review helpful? Yes 2
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