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All 70 Omaha hotels

Extended Stay America - Omaha - West

2.0 of 5 Hotel   |   9006 Burt St. N.W., Omaha, NE 68127 (Formerly Studio Plus Deluxe Studios - Omaha - West)
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Extended Stay America - Omaha - West

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Ranked #55 of 70 hotels in Omaha
A recent review
4 of 5 stars Reviewed January 19, 2014
Shelly L Brainerd, Minnesota
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19 people have reviewed this hotel

Traveler rating
    3
    2
    7
    5
    2
See reviews for
6
1
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Bellevue, Washington
2 reviews
2 of 5 stars Reviewed 1 week ago

I booked a 2 queens, 2 bothrooms suites. They give my room to a extended stay customer and they asked me to shift in a smaller room. It took me 45 minutes to convince them that my family can't fit in small room and then they gave me 2 small rooms with same price. smoking smell in imbedded in all... More

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Vacaville, California
Top Contributor
56 reviews 56 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed February 24, 2014

Nastiest conditions with the least helpful people I've ever experienced at an Extended Stay! When we checked in there was hair in the bathroom waste basket like someone had trimmed their hair and the cleaning people couldn't be bothered to change the plastic liner in the waste basket. The overall cleanliness was suspect and I'm sure someone could do a... More

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Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

John – Thank you for bringing your experience to our attention. I am sincerely sorry that the cleanliness and overall condition of your room did not meet your expectations. I will be meeting with our housekeeping staff to make sure these issues are properly addressed. As well, I am sorry to hear that our staff did not attend to your... More

Brainerd, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 19, 2014 via mobile

Much nicer than other extended stays we have stayed at - only stayed one night. The grab and go breakfast had much to chose from and the guest bag we received upon check in was a nice welcome as my husband forgot his toothbrush. (Bag included along with a package of popcorn :)

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seattle
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed December 23, 2013

I booked myself into this hotel because it is next door to the retirement center my Mom lives at. The weekly rate was really good, the staff is very nice, but the rooms are dated, and the beds are uncomfortable. The most disappointing was the kitchen. I like to cook, so I thought I'd whip up a Christmas dinner for... More

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Omaha, Nebraska
1 review
3 of 5 stars Reviewed November 24, 2013

This was as of day 7 of an 18+ day stay. Rooms are very old, dirty, outdated. I dropped something behind the dresser and was absolutely disgusted by the absolute filth behind it. The wireless internet was extremely slow, channel selection was very limited. First 3 days (3rd week of Nov) they had a Heating issue, whole hotel was extremely... More

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Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

Michael - Thank you for providing us with details about your stay. I am very sorry that your room and our hotel overall did not meet your expectations. In response, I am working with our staff to improve all of our offerings including our level of cleanliness throughout the hotel and the free Wi-Fi connection. I really appreciate you providing... More

Houston, Missouri
2 reviews
5 of 5 stars Reviewed November 15, 2013

I frequently visit my husband who works at various locations on out of town jobs, typically we prefer to stay at some form of extended stay hotel. I can say after my experience at Extended Stay America Omaha-West that we will only use this location when in this area from now on. Not only is the hotel well kept and... More

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Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

Alex - The staff and I read your review, and would like to thank you for posting such positive comments. It was a pleasure to hear that our team provided you with such great service, especially with answering your questions. We are truly grateful to hear that you would highly recommend our location to anyone looking for something in the... More

Grand Island
1 review
3 of 5 stars Reviewed September 29, 2013

Had stayed in same room before, but this time it reeked of cigarette smoke. The outside door slams shut and resonates in the living room/ front bedroom. Very hard to keep a toddler asleep. Four adults were staying in the room and there were not enough supplied glassware, dishes, or silverware for each person to eat at same time.

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Papillion, Nebraska, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 1, 2013

We were here for over a month and it was the worst month of my life. Rooms are very old, dirty, outdated. I dropped something behind the dresser and was absolutely disgusted by the absolute filth behind it. The wireless internet was extremely slow, even after paying for the $30 speed upgrade. Beds are old and extremely uncomfortable. Channel selection... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Omaha - West, responded to this review

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our hotel did not meet your expectations. I apologize that your internet access was slower than normal and that our channel selection was not as diverse as you would have liked .... More

Houston, Texas
Top Contributor
143 reviews 143 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 8, 2013

Very economical if you need to stay for a long time, but smoking and nonsmoking rooms are interspersed and not well-ventilated. The smoke infiltration in our non-smoking room was so bad we had to buy an air filter. To their credit, the staff made an effort to resolve the problem. The only real resolution would be to separate the smoking... More

Was this review helpful? Yes 1
Eleal, General Manager at Extended Stay America - Omaha - West, responded to this review

Thank you for taking the time to write a review of your stay. I am disappointed to hear that your stay was not up to your satisfaction. Please accept my apologies. In response to your feedback, I am taking your suggestions to our corporate offices to ensure we find a remedy to this situation you shared with us. Thank you... More

perris
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 13, 2012

When I drive up.it look like a mecanics shop. Contractors working on a lot of machines oil all over drive ways. hall way to go to rooms are tight. And dark. Room service. Is once a week and they do not fully clean rooms. I would.not stay there again.

Was this review helpful? Yes
Eleal, General Manager at Extended Stay America - Omaha - West, responded to this review

Thank you for your recent review of your stay. I am so disappointed that your stay with us was not an enjoyable one. Please accept my sincerest apology. As is true of most extended stay hotels, we offer a scaled back housekeeping service. Yet we also offer additional daily housekeeping services for a nominal fee. I do regret, however, that... More

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Additional Information about Extended Stay America - Omaha - West

Also Known As:
Studio Plus Omaha
Address: 9006 Burt St. N.W., Omaha, NE 68127 (Formerly Studio Plus Deluxe Studios - Omaha - West)
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #55 of 70 hotels in Omaha
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Omaha - West 2*
Reservation Options:
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