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Aksarben Suites Omaha

7270 Cedar Street, Omaha, NE 68124 (Formerly DoubleTree by Hilton Omaha)
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Best prices for: 1 room 1 guest
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Aksarben Suites Omaha
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Aksarben Suites Omaha
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604 reviews from our community

Traveler rating
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    167
    118
    73
    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Olathe, Kansas
Contributor
15 reviews 15 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A group of 30 people stayed in 10 rooms over the Mother's Day weekend including 15 kids. My room was clean, spacious, and the bathroom was in great shape. Two flat screened TVs are in each room as well as a full refrigerator, bar sink, and coffee maker. One of our party found a bug in the pull out sofa... More 

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Waunakee, Wisconsin
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I chose this place on the basis of its location and price, and I made a mistake. As I drove up and entered it seemed quite attractive, but as I settled into my third-floor suite I began to notice that the reality is different from the appearance. I could feel springs in the mattress. The TV remotes are only partially... More 

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La Canada Flintridge, California
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We had made res for the Doubletree one year prior to this. About 2 weeks before the event, we received and email saying that the hotel was no longer a Doubletree, but now called Asksarben. Upon our arrival, we found it to be old, dark, dreary, and apparently not managed by anyone at all, let alone someone who had hotel... More 

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Michael K, General Manager at Aksarben Suites Omaha, responded to this review

I am sorry to hear of your stay. This is not typical for us. How can we make up for this stay? More 

Lawrence, Kansas
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel has potential to be great, so I really hope they fix it up. But it is definitely old and becoming run down. The floors everywhere needs cleaned, as does the hot tub. The bathtub was peeling and drain plug was broken. Trim boards are broken throughout the hotel. But all the trees and flowers are beautiful and the... More 

Was this review helpful? Yes 1
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

Thanks for your comments. Look out for our renovations later this year. More 

Lexington, South Carolina
Top Contributor
88 reviews 88 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

During planning stages of family road trip into the West, we came across what appeared to be an amazing Groupon offer from Aksarben Suites. Reviews at the time on TripAdvisor were generally positive and, hey, it was recently a DoubleTree property so how could it be wrong? Boy was I wrong. On the way, it became clear that we needed... More 

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Michael K, General Manager at Aksarben Suites Omaha, responded to this review

Sorry for your experience. This is not typical for us. I will follow up right away. Tell me how we can make this up to you. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Got this hotel deal through Groupon, the room seemed quite old but very spacious... But It was already occupied by a bug we found crawling on the wall!! Notified the staff immediately and they confirmed it was a BED BUG and they would find us a new room that would be thoroughly inspected which we declined. We just wanted to... More 

Was this review helpful? Yes 2
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

I am sorry to hear of your experience. We followed up more with our pest control company. There were no bed bugs found in the room or the hotel. As all hotels do we treat these issues with great concern as we do not want any issues within our hotel. We have found that the room does not have any... More 

Lincoln, Nebraska
1 review
5 of 5 stars Reviewed 4 weeks ago

We got this hotel on Groupon and was very very happy with it! The room was big and had granite counter tops. The bed was one of the most comfortable hotel beds I have ever slept on. They had a full hot breakfast with eggs, sausage, hashbrowns, fresh fruit and waffles. I will stay here again! I love how open... More 

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Michael K, General Manager at Aksarben Suites Omaha, responded to this review

See you next time that you are in Omaha! Thanks! More 

Farmington Hills, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The first thing anyone will notice at this hotel is their Hospitality - they own it! Every single staff here works as if it's their family business. Every single one of them were attentive to your needs and they do exactly what you need. I have stayed in Hampton Inn Omaha for a month before moving here and I stayed... More 

Was this review helpful? Yes
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

Thanks for your great comments. See you next time! More 

Norfolk, Nebraska
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 2, 2015

They front desk clerk did not know what she was doing and could have used a shower. The Room: yes a kitchen, broken doors and drawers on the cupboards no handle on the fridge. Double size beds, dirty furniture, drapes were dusty. TINY bathroom. Elevator felt like it was going to fall and quit. Outside was dirty and tired. Patio... More 

Was this review helpful? Yes 2
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

I am sorry about your experience. Please let me know how we can make it right for you. More 

Des Moines, Iowa
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 29, 2015

Family of four that stayed the nights March 17 & 18. Found a great rate on Groupon, nice for a small Spring Break getaway. I did my research and found that this hotel was just recently changed from Doubletree and their new website was very nice! I just felt it to be a bit misleading. The hotel outside could use... More 

Was this review helpful? Yes 2
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

Please stay with us again! More 

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