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Aksarben Suites Omaha

7270 Cedar Street, Omaha, NE 68124 (Formerly DoubleTree by Hilton Omaha)
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Aksarben Suites Omaha
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624 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Orange City, IA
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I enjoyed my stay. Not only was the room quite comfortable - especially the bed and pillows - but the hotel staff were wonderfully friendly and helpful. I was delighted to find that I could check out a cruiser bike to ride the nearby trail. For my needs (driving to shops West on Center Ave and visiting Trader Joe's on... More 

Was this review helpful? Yes 1
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

Thanks for the great comments. Look out for our renovations this fall! More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The hotel looks really nice, but the rooms are not the best, I was out in a room and the door wouldn't even latch a maintenance person went to look at it and said all I needed to do was slam the door we tried it again and it didn't work. The next room we were moved to had two... More 

Was this review helpful? Yes 2
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

I am sorry to hear of your experience I will follow up right away. Please let me know what we can do to make this up to you! More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff here is AMAZING!!! Our room was very clean and we enjoyed our suite to the fullest! Hotel was very busy over the stay but staff did everything they could to keep up and always had a smile on their face. I will stay here again!

Was this review helpful? Yes
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

Thanks for your comments. We strive hard to be the best. Look out for our renovations this fall! More 

Wisconsin
1 review
1 of 5 stars Reviewed 1 week ago

My son's baseball team stayed here for a tournament. We reserved our rooms well in advance yet upon check-in, several families rooms weren't ready until for hours! One family was forced to stay in a musty moldy room that had a dehumidifier and damp sheets because they did not have another room available until the next morning. The décor was... More 

Was this review helpful? Yes
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

I am sorry to hear this. This is not typical and I will follow up with this right away. Please let me know how I can make this up to you. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel was very clean but outdated. Awsome staff but when it came to the pool area it was a disaster. Unfortunately we where there at the same time a little baseball league was there. No one had control over the kids in the pool. We had to keep my baby's first pool experience to the the hottub, and even... More 

Was this review helpful? Yes 2
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

I am sorry about your experience. June is a very busy month with baseball teams in town due to a large tournament. I would love to make it up to you in the future. Please let me know if you are returning to Omaha. More 

Kansas City, Missouri
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My family of four stayed one night during the College World Series. The hotel was pretty full, but our large suite on floor six was quiet and comfortable. We had a full sized fridge but no dishes as sometimes are provided in a suite hotel. The bathroom was quite small but adequately stocked. Staying with kids, we loved having an... More 

Was this review helpful? Yes 1
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

Thanks for staying with us. We are excited about our renovation coming this fall! Hope to see you again! More 

La Grange, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The front desk staff was very personable at the check-in. We spent 5 days at this hotel spending $189/night. A high price probably marked up for the College World Series and the baseball tournament that we were in town for. Our room was a suite that was nice - bedroom and separate living area with a full refrigerator and counter... More 

Was this review helpful? Yes 1
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

I am sorry to hear of your experience. I will follow up with our staff right away. Look out for our renovations coming this fall. More 

Saint Peters, Missouri
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were staying here because my son's baseball team had reserved rooms here while we played in a major baseball tournament. The entire hotel was filled with baseball families, and kids of all ages. To begin with this hotel was originally an Embassy Suites, then a Double Tree, and now The Arksarben Suites. I'm not sure anything has been done... More 

Was this review helpful? Yes 1
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

I am sorry to hear this. I will follow up. Please look out for our renovations this fall! More 

Sioux Center, IA, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is located on a quiet street just off of 72nd (which is a major traffic artery in Omaha). The quiet street makes for easy in and out of the hotel parking area. When entering the hotel you can immediately view the 6-story high atrium which is beautifully designed with large domed skylights and lush foliage. On the day... More 

Was this review helpful? Yes 1
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

Great thanks for the comments. Look out for our renovations this fall. More 

Sioux Falls, South Dakota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel 20 plus times when it was the Double Tree. I just stayed my last time over the weekend. The hotel has become filthy and worn down with NO pride of ownership. Our bedding was stained, the furniture was broken, the sink was broken, and the AC was not working properly. We called 3x and... More 

Was this review helpful? Yes 1
Michael K, General Manager at Aksarben Suites Omaha, responded to this review

Sorry to hear this. Please look out for our renovations this fall. More 

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