As a frequent traveler for business it takes a lot to impress me, but this hotel did because of the service. Shortly after I checked out, I received a call from the hotel to see whether I had forgotten my ipod (yes) so they offered to ship it to me for only the mailing costs. The hotel is new and... more

I was very happy that I selected this property. From check-in to check-out (2 nights), everything was great. The front desk staff is friendly and efficient. The complimentary breakfast isn't overwhelming but it is fresh and totally satisfactory. I was in a 1 bedroom suite with a king bed and it was spacious and well layed out. I liked that... more

We stayed here for the College World Series ... $139 per night. I have HOTEL-itis ... I don't like staying in them. This hotel however, I was VERY comfortable. It was VERY clean, staff was very nice and breakfast was great with many choices, and the rollaway bed was complimentary. The room did NOT have a "hotel smell" ... beds... more

We had a great stay at this Fairfield Inn. We traveled to Omaha to visit the zoo with our toddler, and were pleasantly surprised by this nice new hotel with great customer service and pretty nice modern-ish decor. The pool was the perfect size, the complimentary breakfast in the morning was just what we needed (delicious muffins, fruit, cereal, microwaveable... more

We planned a weekend trip to the Omaha area with our children and after reviewing other commments on here, decided to stay here.. Yes, there were pawn shops on the way to the hotel and it is on the edge of town, but we never felt like we were in any danger. There wer other hotel adjacent to this one... more

We booked this room online for our 10th wedding anniversary. I am not able to tell you about the rooms however. We called and canceled the room from the parking lot. This hotel may be new and great looking on the website, but too bad there's no 360 tour of the surroundings OUTSIDE the hotel. All I saw was pawns... more

I wanted to stay downtown Omaha and on the Marriott site there were not a ton of choices. I booked a room for $125. I checked in about 3pm and the front desk staff was nice, but not particularly helpful. The building is a year old and in good shape. A few items of note. There is a busy truck... more

Went to Omaha for a concert at the Qwest Center and decided to try out the Fairfield Inn and Suites because of the proximity to the Qwest Center. I was not disappointed! Check in was a breeze and the front desk person was very friendly and helpful in answering my questions. After check in, they called to make sure the... more

The Fairfield Inn and Suites hotel staff needs to go through a training class on "Good" customer service. The staff is rude, unresponsive, and not willing to help the customer. When I would ask the front desk a question it was always answered rudely, eyes rolling attitude or as if I was interrupting them. The rooms are nice, but I... more