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All 74 Omaha hotels

Fairfield Inn & Suites Omaha Downtown

2.5 of 5 Hotel   |   1501 Nicholas Street, Omaha, NE 68102
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Ranked #32 of 74 Hotels in Omaha
A recent review
5 of 5 stars reviewed 4 weeks ago
CRD2013 Belleville, Illinois
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126 reviews from our community

Traveler rating
    47
    41
    23
    9
    6
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41
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44
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belleville, Illinois
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great manager and staff. Truly customer focused. Staff make you feel like family. Breakfast is served in a well lit area and food is presented in a appetizing way. Spacious room. Obviously maintained by a great housekeeping staff.

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Sioux Falls, South Dakota
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 31, 2014

This was a spur of the moment overnight to get out of town. A late check-in, but very competent, friendly late night staff. The location is easy (and safe) walking distance from the Century Link Events Center and the Ameritrade Ballpark. This is a developing entertainment area with new repurposed buildings becoming hotels, lofts and restaurants. It should only get... More

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Jamie S, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Thank you again for staying with us and we are glad you enjoyed your night with us. We are very proud of our location being so close to downtown and the airport. We hope that you can stay with us again and thank you for choosing Fairfield Inn! More

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 28, 2014

The general GPS route via our phone directed us around the Inn down a road still under construction. I knew this from an earlier post in "tripadvisor". We had a first floor room next to the railroad tracks but it wasn't very distracting when the two trains went past. HBO didn't work but the front desk care of that. Joe... More

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Jamie S, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Thank you for taking the time to review our hotel and we are glad that you had a good time. Joe is one of the best shuttle drivers in town and makes each guest feel welcome. We are glad you got the chance to meet him. We are aware of the road construction and challenges that guests may have to... More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 2, 2014

I was surprised to read all of the reviews about construction in the hotel. Everything seemed functional when we arrived two days ago. We were actually supposed to stay at the Marriott downtown (it was overbooked), so they sent us over to the Fairfield. It was a easy and stress-free switch. The customer service was great. Our room was large... More

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Jamie S, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Thank you for taking the time to review our hotel and your stay in Omaha. We are glad that you enjoyed your stay and our hotel and hospitality. We strive to do everything possible to make our guests feel welcome and please let us know if we can accomodate you again! More

Senior Contributor
42 reviews 42 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 29, 2014

I loved Marriott and have been loyal for years. This hotel needs an update. The breakfast area had broken waffles the entire time we were there. The breakfast was sad and we went out 2 morning we were there. The A/C in the gym didn't work....worked out in 80 degree weather. Beds were old - the hotel has a great... More

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Jamie S, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

I am sorry you feel our breakfast was not up to your standards. I do not know what you mean by your waffle was broken? Sounds like maybe you did not put enough batter in the iron perhaps? Our breakfast is rated very highly, so I am not sure what you were expecting from a Fairfield complimentary breakfast? Please feel... More

Marmora, Canada
Top Contributor
68 reviews 68 reviews
32 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed July 27, 2014

Pros Location near to business district and convention centre, not too far from Old Market. Reception amazing, the lady who checked us in could not have been sweeter. Grey trouser suit, originally from Colorado, sorry I forgot to get her name, value her Marriott. Shuttle to the Old Market is very useful - note reception person also drives the shuttle... More

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Jamie S, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Thank you for taking the time to review our hotel and tell us about your experience while you were here in Omaha. We appreciate your kind words and look forward to what our area will become in a few years as well. More

Kansas City
2 reviews
2 of 5 stars Reviewed July 20, 2014

First, I received an email from Marriott, as I do every Monday, advertising a discounted room at your hotel starting 7/3 for $89. I clicked on it to reserve a room for Thursday night with Fairfield Inn but it kept coming up as $109. I called and asked the front desk and they didn't know anything about a discounted rate... More

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OMAFD, General Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Dear Ryan, Thank you for letting us know about your experience at the Fairfield Inn Omaha. After I read your review, I found your email in our company spam file and responded back to you in a separate email. I apologize for the inconvenience my staff caused during your stay here in Omaha. I have used your experience to retrain... More

Sioux Falls, South Dakota
1 review
4 of 5 stars Reviewed July 18, 2014

We were in town for a show at the Slowdown, and were looking for something reasonable within walking distance. We also walked to the Old Market (~1 mile) for lunch (I believe they also have a shuttle van?), followed by a walk down the Missouri Riverfront - so the great location was much appreciated! Neither of us felt unsafe at... More

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Jamie S, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

We are pleased that you enjoyed your stay in Omaha and we hope to see you again! The location is undergoing some revitalization and we look forward to the end result and no more construction and blocked roads. Please let us know if we can accomodate you again! More

Aiea, Hawaii
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed July 15, 2014

Hotel is pretty new. Close to everything downtown. Accommodations are as expected for a Fairfield. Breakfast was great, clean, and well maintained. Gentleman at front desk was less than happy. My only complaint was you could hear everything! People outside my window down a few floors were loud until 1am. Everyone walking down the hall sounded like they were in... More

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Jamie S, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

I am sorry to hear that there was some noise distrubances during your stay. We did get a group in that was very loud and did not know how to use indoor voices. We did inform them to be quiet several times but unfortunately they don't always listen once we are not around. We do our best to ensure that... More

1 review
5 of 5 stars Reviewed July 12, 2014

The entire place is EXCEPTIONALY CLEAN. We loved it . The breakfast was excellent. I will say, it was hard to find, but that is minor. We truly enjoyed our stay. It was so nice to return to a room that was fresh and clean and a comfortable bed.

Was this review helpful? Yes
Jamie S, Manager at Fairfield Inn & Suites Omaha Downtown, responded to this review

Thank you for taking the time to review our hotel and we hope to see you again soon! More

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Additional Information about Fairfield Inn & Suites Omaha Downtown

Address: 1501 Nicholas Street, Omaha, NE 68102
Location: United States > Nebraska > Omaha
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Omaha Downtown 2.5*
Number of rooms: 113
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Also Known As:
Fairfield Inn & Suites Omaha Downtown Hotel Omaha
Fairfield Inn And Suites Omaha Downtown
Fairfield Inn Omaha
Omaha Fairfield Inn

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